Campgest vs. OpenHotel PMS:
Which Is Right for You?

The Decision

Choosing between Campgest by Campgest and OpenHotel PMS by OpenHotel hinges on your hotel’s specific needs. Both products aim to streamline property management, but their focus and scope differ significantly. Campgest is designed primarily for outdoor hospitality businesses like campgrounds and RV parks, focusing on reservation management tailored to outdoor settings. OpenHotel PMS, on the other hand, targets hotels of various sizes, offering a broad suite of features for property management, revenue, and channel management. Which system aligns best with your operational scale and business type?

Campgest offers a simplified management experience for outdoor hospitality providers, while OpenHotel provides a comprehensive solution for traditional hotels seeking an all-in-one platform. Their core problems—reservation handling and operational efficiency—are similar, but the scope and features diverge. Are you looking for an outdoor-specific system or a versatile hotel management platform?

Is Campgest or OpenHotel Better for Hotels?

Campgest is specialized for outdoor properties like campgrounds and RV parks, focusing on reservation automation and real-time availability updates that cater to outdoor hospitality needs. OpenHotel is a full-featured hotel PMS praised for its ease of use, extensive integrations, and broad feature set, including revenue management, OTA connections, and group booking tools.

Since Campgest lacks any verified reviews or recent user feedback, its effectiveness remains unclear, especially for hotel properties. OpenHotel, with 57 reviews and a high recent NPS score of 9.53/10, demonstrates strong hotelier confidence and ongoing support. If your hotel needs a broad, mature PMS with recent positive reviews, OpenHotel clearly outperforms. Are you prioritizing a specialized outdoor management system or a full hotel solution?

OpenHotel vs Campgest: Which Should Your Hotel Choose?

If your hotel requires a reliable, user-friendly PMS with proven support and extensive integrations, go with OpenHotel. It’s suitable for small to medium properties seeking features like revenue management, direct OTA connections, and a robust booking engine. Conversely, if your operation is a campground, RV park, or outdoor hospitality site, Campgest’s reservation-centric platform may fit better, though its lack of recent reviews suggests limited current support or development.

For hotels aiming to increase revenue, streamline operations, and leverage a platform with recent high ratings, OpenHotel is the clear choice. If your outdoor business needs are niche-specific, and you prefer a straightforward reservation system, consider Campgest—but beware of the unverified review status. Does your property need a general hotel PMS or a specialized outdoor management tool?

Is Campgest or OpenHotel Easier to Use?

OpenHotel’s user experience is highly rated, with a 4.71/5 ease of use score based on 57 recent reviews. Users describe it as intuitive, with smooth onboarding and helpful customer support, making staff adoption straightforward. While Campgest scores a 0/5 on ease of use—likely due to limited or absent review data—its simplicity for outdoor reservations could be presumed, but this remains unverified.

Given the extensive recent feedback supporting OpenHotel’s usability, it’s the safer bet for hotels that want a system that staff can quickly learn and adopt. Edge: OpenHotel.

Which Has Better Features: Campgest or OpenHotel?

OpenHotel offers 23 features, including a channel manager, revenue management, booking engine, online support, guest communication, and group management, making it a full-scale property management solution. Campgest provides only reservation management tailored for outdoor hospitality, lacking any verified features or integrations.

OpenHotel’s feature set directly addresses complex hotel needs, such as dynamic pricing, multi-channel distribution, and detailed reporting. Campgest’s narrow focus and no verified features mean it’s unlikely to support diverse hotel operations. For comprehensive hotel management, OpenHotel’s feature count and capabilities give it a distinct advantage. Edge: OpenHotel.

Which Has Better Customer Support: Campgest or OpenHotel?

OpenHotel scores a 4.82/5 for customer support, with recent reviews praising the responsiveness and personal service of their support team. Users highlight how support staff like Michelle and Peter are instrumental in onboarding and troubleshooting, often exceeding expectations. There are no recent reviews for Campgest, which raises questions about its current support quality.

Since customer support is critical for smooth operations, especially during system transitions or outages, OpenHotel’s high ratings and recent positive feedback position it as the superior choice. Edge: OpenHotel.

Which Has More Integrations: Campgest or OpenHotel?

OpenHotel boasts 12 verified integrations, including major OTAs like Booking.com and Expedia, alongside tools like SiteMinder, RateGain, and Canary Technologies. Campgest has no verified integrations available, limiting its capacity to connect with other hotel systems or distribution channels.

For properties that rely on external tools, revenue management, or channel distribution, OpenHotel’s integrations are essential. Campgest’s lack of integrations makes it unsuitable for hotels seeking a connected, scalable platform. Edge: OpenHotel.

Which Do Hoteliers Rate Higher: Campgest or OpenHotel?

With 57 recent reviews and a 4.81/5 overall rating, hoteliers highly favor OpenHotel for its ease, support, and feature set. Its NPS score of 9.53/10 underscores strong customer satisfaction. In contrast, Campgest has no reviews or ratings, leaving its reputation unverified.

Given the recent, positive feedback, hotel owners clearly rate OpenHotel higher, especially among small- to medium-sized hotels. If your hotel values proven satisfaction and support, OpenHotel is the better-rated system. Edge: OpenHotel.

How Much Do Campgest and OpenHotel Cost?

Both products do not publicly disclose specific pricing models. They are not offered as freemium or subscription-based with transparency on monthly or annual fees, which is common in hotel PMS markets. Expect that pricing is tailored to each property’s size and needs, requiring direct vendor contact.

Given the absence of detailed pricing data, your best approach is to request a quote directly from each vendor. However, OpenHotel’s value proposition is supported by its established reputation and extensive features, often justified by its premium pricing.

What Type of Hotel Should Use Campgest?

• Hotels that operate primarily outdoors, such as campgrounds, RV parks, or outdoor resorts, where reservation management is straightforward.
• Teams that need a simple booking and payment system without complex property operations.
• Operations with minimal staffing and limited need for integrations or revenue management.
• Not ideal if your property needs multi-channel distribution, detailed reporting, or guest communication features.
• Not ideal if your hotel is seeking a comprehensive PMS with advanced analytics and integrations.

Campgest’s focus on outdoor accommodations limits its suitability for traditional hotels that require broader management capabilities.

What Type of Hotel Should Use OpenHotel?

• Small to medium-sized hotels seeking an easy-to-use PMS with comprehensive features.
• Hotels that want to optimize revenue with built-in yield management and dynamic pricing.
• Properties that rely on direct OTA connections and need seamless channel management.
• Teams that value proactive customer support and ongoing system updates.
• Not ideal if your hotel is a large enterprise requiring enterprise-grade solutions, or if you need a specialized outdoor hospitality system.
• Not ideal if your primary focus is on niche outdoor management, where Campgest might be more suited.

OpenHotel’s broad feature set and proven support make it ideal for hotels looking for a scalable, modern management platform.

OpenHotel vs Campgest: The Bottom Line for Hotels

OpenHotel stands out as a full-featured, well-supported hotel PMS with recent high ratings and a broad set of tools. Its extensive integrations, ease of use, and positive hotelier reviews make it a clear leader for properties that aim to grow and improve operational efficiency. Campgest may serve outdoor hospitality businesses, but its lack of verified features, recent reviews, and integrations curtail its appeal for traditional hotels.

If your hotel needs a trusted, comprehensive system to handle reservations, revenue, and distribution, OpenHotel is the right choice. For outdoor operators with simple reservation needs, Campgest could work—but verify its current support and features first.

Final note: Based on current data, OpenHotel’s more recent reviews, higher ratings, and comprehensive features make it the stronger option for most traditional hotel properties.