The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 52 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Campgest shines .
RoomKey PMS shines in ease of use and customer support , with exclusive features like Guest CRM and Ancillary revenue tracking.
Side-by-side ratings based on 52 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 52 |
After analyzing 52 verified reviews, Campgest users most value its , while RoomKey PMS users highlight customer support, ease of use, training & documentation. Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Training & Documentation
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Integrations
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Complexity of Certain Tasks
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Campgest |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #34 15 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #21 27 reviews |
| Large (75-199 rooms) | — | #23 4 reviews |
| X-Large (200+ rooms) | — | #33 1 reviews |
By Property Type
| Segment | Campgest |
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| Boutique ▾ | — | #24 28 reviews |
| Luxury ▾ | — | #32 8 reviews |
| Branded / Chain ▾ | — | #27 11 reviews |
| Extended Stay ▾ | — | #24 7 reviews |
By Region
| Segment | Campgest |
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| North America ▾ | — | #13 51 reviews |
| Asia Pacific | — | #30 0 reviews |
Choosing the right property management system (PMS) can dramatically impact your hotel's operational efficiency, guest satisfaction, and revenue. Both Campgest and RoomKey PMS aim to serve hospitality businesses, but their core offerings and market presence diverge significantly. While Campgest appears to be a niche player with limited data, RoomKey PMS offers a well-established, feature-rich platform with thousands of reviews and recent updates. Which product aligns better with your hotel’s needs?
Campgest is designed mainly for campground and outdoor hospitality businesses, focusing on reservation automation, customer communication, and operational analytics. RoomKey PMS is tailored for independent hotels, boasting extensive features like guest CRM, online booking, revenue management, and integrations.
Both products aim to streamline daily operations, but RoomKey PMS offers a more comprehensive, hotel-specific feature set that directly addresses typical hotel workflows. Given RoomKey’s larger market presence, higher review count, and recent positive feedback, it’s clear that RoomKey is more suited for hotels seeking a dependable, full-featured PMS. Are you willing to settle for a less proven platform, or do you need a mature solution with a broad feature set?
If your hotel needs a full-featured, easy-to-use PMS with strong integration capabilities, go with RoomKey PMS. Its suite of 26 features—including guest CRM, booking engine, revenue management, and mobile check-in—makes it ideal for independent hotels looking to boost revenue and guest satisfaction.
On the other hand, if your operation focuses on campground or outdoor hospitality and you prefer a simple reservation tool without extensive integrations, Campgest might suffice. However, given the limited data and small user base, RoomKey PMS’s broader capabilities and proven track record make it the better choice for most hotels.
RoomKey PMS scores a 4.44/5 for ease of use, with many reviews praising its intuitive interface and quick staff onboarding. Users report minimal training requirements and a system that’s straightforward to navigate, supported by a well-designed calendar view and rate management tools.
Campgest, with a 0/5 rating for ease of use, provides little publicly available information on its user experience. The lack of recent reviews and detailed feedback suggests it’s not as user-friendly or well-supported as RoomKey PMS. Edge: RoomKey PMS.
RoomKey PMS offers 26 distinct features, including guest CRM, booking engine, ancillary revenue tracking, digital registration, and native email marketing—none available in Campgest. Its features enable comprehensive hotel management, from reservations to revenue and guest engagement.
Campgest’s feature set appears minimal or undefined, with no verified features or integrations publicly listed. This stark contrast makes RoomKey PMS the clear winner for hotels seeking a full suite of management tools. Edge: RoomKey PMS.
RoomKey PMS garners high praise for its 4.91/5 customer support rating, with reviewers citing fast response times, knowledgeable staff, and dedicated service. Many express appreciation for the support team’s hotel industry background, which helps resolve issues swiftly.
Campgest has no available reviews or customer support ratings, suggesting limited or unverified support quality. Given the importance of reliable support in hotel operations, RoomKey PMS’s proven support makes it the stronger choice. Edge: RoomKey PMS.
RoomKey PMS integrates with 56 verified partners, including prominent booking, revenue, and channel management systems like Curacity, Sage, and BroadSoft. These integrations facilitate seamless operation across various hotel platforms, improving efficiency.
Campgest has no publicly listed integrations or verified partners, limiting its ability to connect with other essential systems. For hotels relying on extensive software integrations, RoomKey PMS’s broader ecosystem is a decisive advantage. Edge: RoomKey PMS.
RoomKey PMS’s recent reviews and 94% likelihood to recommend indicate strong hotel satisfaction, especially among boutique and resort properties. Its 4.62/5 rating from 50 reviews underscores consistent positive feedback on usability, support, and features.
Campgest has no recent reviews or ratings, making it impossible to gauge user satisfaction. With a limited presence and no recent data, RoomKey PMS’s higher ratings clearly favor it for most hotel types. Edge: RoomKey PMS.
Both products do not publicly disclose their pricing models, which likely vary based on hotel size and needs. Campgest’s absence of pricing info and the lack of a free tier suggest it may be less accessible, whereas RoomKey PMS’s transparent approach indicates a subscription-based model, common in the industry.
Given the heavy feature set and support infrastructure, expect RoomKey PMS to be a paid service, though exact costs would require direct inquiry. Campgest’s complete pricing transparency is unavailable, but the lack of reviews and features suggests it’s less scalable for larger hotels.
Not ideal if your hotel aims to scale, require comprehensive guest profiles, or seek robust reporting and integration capabilities. Limited data suggests Campgest is best for niche outdoor hospitality providers.
Not ideal if your operation is very small or budget-constrained, or if you prefer an open-source or free solution. RoomKey PMS’s feature depth and recent reviews make it suitable for most independent hotels.
RoomKey PMS offers a comprehensive, hotel-centric platform with 26 features, high customer satisfaction, and a broad integration network—making it a reliable choice for independent hotels. Campgest, with no recent reviews or verifiable features, appears suited only to niche outdoor hospitality providers.
If your hotel needs a mature, well-supported system with extensive integrations and proven performance, go with RoomKey PMS. It’s the platform most hoteliers trust for daily operations, revenue growth, and guest satisfaction.
Choose Campgest only if you specifically operate campgrounds or outdoor hospitality with simple reservation needs. For most hotels, RoomKey PMS remains the clear, evidence-backed winner.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Campgest |
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According to HTR's product database, Campgest and RoomKey PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Campgest |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Custom rates | ||
| Guest CRM | ||
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Showing top differences. 14 more features differ between these products.
What hoteliers love
RoomKey PMS receives high praise for its customer support, with frequent commendations for Adam's exceptional service. Users appreciate the quick resp... RoomKey PMS receives high praise for its customer support, with frequent commendations for Adam's exceptional service. Users appreciate the quick response times, the detailed assistance provided, and the patience and professionalism of the support team. This excellent support helps hotels resolve issues swiftly, ensuring smooth operational flow.
Users find RoomKey PMS easy to learn and navigate. The system's user-friendly design helps reduce training time and enables staff to perform tasks eff... Users find RoomKey PMS easy to learn and navigate. The system's user-friendly design helps reduce training time and enables staff to perform tasks efficiently. This ease of use is considered a significant advantage over other property management systems.
RoomKey PMS provides comprehensive training and useful online guides, which are highly appreciated by users. This training ensures that hotel staff ca... RoomKey PMS provides comprehensive training and useful online guides, which are highly appreciated by users. This training ensures that hotel staff can effectively use the system, helping hotels to maximize the utility of the PMS and improve operational efficiency.
Where hoteliers push back
Users see potential for various improvements, such as better user role management, enhanced credit card authorization processes, fewer steps for speci... Users see potential for various improvements, such as better user role management, enhanced credit card authorization processes, fewer steps for specific tasks, and more robust mobile applications. Addressing these areas would make the system even more efficient and user-friendly.
Some users mention the complexity involved in completing specific tasks within the system. They note issues with too many steps required for certain f... Some users mention the complexity involved in completing specific tasks within the system. They note issues with too many steps required for certain functions, which can be time-consuming and cumbersome.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Campgest and RoomKey PMS share many core Property Management Systems features, but each has unique capabilities. Campgest offers 0 verified integration partners, while RoomKey PMS offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomKey PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Campgest: No. RoomKey PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Campgest has an HT Score of 0 and RoomKey PMS has 18. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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