The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 66 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Casablanca shines in ease of use and customer support , with exclusive features like Online Check-in and Guest App.
Oasis Hospitality Software Ltd shines .
Side-by-side ratings based on 66 verified hotelier reviews on HTR.
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| Verified Reviews | 66 | 0 |
After analyzing 66 verified reviews, Casablanca users most value its support quality, user-friendliness, continuous improvement, while Oasis Hospitality Software Ltd users highlight . Click any theme to see what reviewers say.
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Support Quality
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User-Friendliness
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Continuous Improvement
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Customization and Flexibility
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Additional Costs
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Yield Management and Revenue Optimization
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #21 44 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #34 14 reviews | — |
By Property Type
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| Boutique ▾ | #42 11 reviews | — |
| Luxury ▾ | #36 8 reviews | — |
| Branded / Chain ▾ | #37 6 reviews | — |
| Extended Stay ▾ | #33 5 reviews | — |
By Region
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| North America | #55 2 reviews | — |
| Europe ▾ | #13 62 reviews | — |
Choosing the right property management system (PMS) is critical for your hotel's operations, efficiency, and guest experience. Casablanca offers a comprehensive, feature-rich platform with a strong user base and recent positive reviews, whereas Oasis PMS appears to lack recent customer feedback and detailed performance data. Your decision should hinge on which platform aligns best with your hotel’s size, needs, and growth plans.
Casablanca’s extensive features, proven support, and broad integration give it a significant advantage. Are you ready to explore which solution fits your property best?
Both Casablanca and Oasis PMS aim to simplify hotel management, but Casablanca’s features are tailored toward a wide range of property types, offering tools like online check-in, guest apps, and integrated ID scanners. Oasis, by comparison, provides reservation, billing, and check-in management but has limited publicly available features and no recent user reviews to confirm its capabilities.
While Casablanca has a 67.4 score on HTR and 60 reviews, Oasis has no recent reviews or ratings, making Casablanca the more proven choice. Do you need a system with a track record of customer satisfaction?
If your hotel needs a robust, feature-rich platform that supports multi-property management, guest communication, and revenue optimization, Casablanca is the clear winner. It’s proven across diverse hotel types, especially in Europe, and offers extensive integrations, a user-friendly interface, and excellent support.
On the other hand, if your hotel is small or hopes to expand without immediate need for advanced features, the lack of recent Oasis reviews makes it difficult to justify its selection. The absence of recent customer feedback suggests less confidence in Oasis’s current performance.
In summary: choose Casablanca if you want a reliable, well-supported PMS with a comprehensive feature set. Consider Oasis only if you’re willing to risk less proven technology and support.
Casablanca scores a 4.8 out of 5 for ease of use, with many reviews praising its intuitive interface and straightforward onboarding process. Customers highlight fast support and staff training, making adoption smoother even for less tech-savvy teams.
In contrast, Oasis PMS has no publicly available user ratings or recent reviews, so its ease of use cannot be confidently assessed. Without user feedback, the likelihood of a smooth onboarding or intuitive experience remains uncertain.
Edge: Casablanca.
Casablanca boasts 40 unique features, including channel management, online check-in, guest apps, digital registration, integrated ID scanner, guest messaging, and task management. It also provides advanced tools like revenue management, automated invoicing, multi-currency support, and guest CRM, making it suitable for complex operations.
Oasis offers reservation management, billing, and basic check-in/out functions but does not publicly list additional features or integrations. The lack of detailed feature data and recent reviews makes it hard to verify Oasis’s capabilities, giving Casablanca a clear edge.
Edge: Casablanca.
Casablanca users consistently rate its support at 4.82 out of 5, with reviews emphasizing quick, friendly, and competent assistance. Hoteliers appreciate the availability of support across weekends and holidays, which helps maintain smooth operations.
Oasis PMS provides no recent support ratings or reviews, making it impossible to evaluate customer service quality. The absence of recent feedback on support is a significant downside for hoteliers who depend on reliable assistance.
Edge: Casablanca.
Casablanca integrates with 46 verified partners, including well-known systems like SiteMinder, RateBoard, and Onity, enabling extensive connectivity with booking channels, revenue management, and other hotel systems. Oasis PMS, with only 7 verified integrations, has a limited integration ecosystem, restricting its adaptability.
For hotels seeking a PMS that can connect seamlessly with numerous third-party systems, Casablanca’s integration breadth is a decisive advantage. Oasis’s limited partner network limits flexibility and scalability.
Edge: Casablanca.
Casablanca’s recent reviews reflect high satisfaction, with a 98% likelihood to recommend and a 4.82/5 support rating. It’s favored across segments like boutique hotels, resorts, and inns, with users praising its ease of use and comprehensive features.
Oasis PMS has no recent ratings or reviews, making it impossible to gauge user satisfaction or segment-specific performance. Without recent feedback, Casablanca stands out as the more trusted choice.
Edge: Casablanca.
Both products do not publicly list pricing details or offer free trials. Casablanca’s pricing structure appears to be custom, with no indication of hidden implementation fees, but some users report that additional costs for updates can be a concern. Oasis’s pricing remains unspecified, raising questions about its affordability and value.
Given the absence of transparent pricing data, your best move is to contact vendors directly for quotes and compare the total cost of ownership.
Not ideal if:
Not ideal if:
Casablanca is a full-featured, well-supported PMS with a proven track record of customer satisfaction, especially in Europe. Its 40 unique features and 46 integrations make it suitable for hotels seeking a robust, scalable management platform.
Oasis PMS, with no recent reviews or detailed feature list, appears less mature and unverified. It might serve small or basic operations temporarily, but a lack of recent customer feedback makes it a risky choice for hotels aiming for reliability and growth.
For most hotels, especially those valuing support, integrations, and proven performance, Casablanca remains the superior option. Oasis could be considered only if your operation is very small or experimental, and you’re prepared to accept less confidence in ongoing support and development.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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According to HTR's product database, CASABLANCA hotelsoftware (PMS) and Oasis PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Channel Manager | ||
| Digital Registration | ||
| Guest App | ||
| Guest Messaging | ||
| Integrated ID & Passport Scanner | ||
| Online Check-in |
Showing top differences. 28 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"In the last two years, we have intensively worked with the hotelsoftware and analyzed all processes down to the smallest detail and, based on this, implemented the appropriate resu..."
No published case study for this goal yet.
What hoteliers love
Many reviews highlight Casablanca's exceptional support, noting quick response times and competent, friendly staff. Users appreciate the availability... Many reviews highlight Casablanca's exceptional support, noting quick response times and competent, friendly staff. Users appreciate the availability of support even on weekends and holidays, which has reassured many hoteliers of continuous, reliable assistance.
Reviews consistently commend Casablanca for its easy-to-use and intuitive interface that allows both seasoned and new employees to quickly get up to s... Reviews consistently commend Casablanca for its easy-to-use and intuitive interface that allows both seasoned and new employees to quickly get up to speed. Some users did point out that as the software evolves, it can sometimes become a bit complex for novice users.
Users appreciate that Casablanca is consistently adding new features and improving its usability based on customer feedback. However, some noted that... Users appreciate that Casablanca is consistently adding new features and improving its usability based on customer feedback. However, some noted that they would like more transparency and timelines for when new functionalities will be implemented.
Where hoteliers push back
A common concern among users is the additional costs associated with updates and new interfaces, which can be problematic for smaller hotel operations... A common concern among users is the additional costs associated with updates and new interfaces, which can be problematic for smaller hotel operations. This aspect was cited as a negative, despite the general satisfaction with the software's features.
Many users emphasize Casablanca's tools for yield management and dynamic pricing as essential for increasing revenue. Features like yield prices, grap... Many users emphasize Casablanca's tools for yield management and dynamic pricing as essential for increasing revenue. Features like yield prices, graphical booking routes, and upselling opportunities contribute to better financial performance.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. CASABLANCA hotelsoftware (PMS) and Oasis PMS share many core Property Management Systems features, but each has unique capabilities. CASABLANCA hotelsoftware (PMS) offers 46 verified integration partners, while Oasis PMS offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. CASABLANCA hotelsoftware (PMS) leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
CASABLANCA hotelsoftware (PMS): No. Oasis PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Casablanca has an HT Score of 68 and Oasis Hospitality Software Ltd has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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