The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 66 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Casablanca shines in ease of use and customer support , with exclusive features like Online Check-in and Guest App.
siesta solutions shines .
Side-by-side ratings based on 66 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 66 | 0 |
After analyzing 66 verified reviews, Casablanca users most value its support quality, user-friendliness, continuous improvement, while siesta solutions users highlight . Click any theme to see what reviewers say.
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Support Quality
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User-Friendliness
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Continuous Improvement
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Customization and Flexibility
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Additional Costs
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Yield Management and Revenue Optimization
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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siesta solutions |
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| Small (10-24 rooms) ▾ | #21 44 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #34 14 reviews | — |
By Property Type
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siesta solutions |
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| Boutique ▾ | #42 11 reviews | — |
| Luxury ▾ | #36 8 reviews | — |
| Branded / Chain ▾ | #37 6 reviews | — |
| Extended Stay ▾ | #33 5 reviews | — |
By Region
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siesta solutions |
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| North America | #55 2 reviews | — |
| Europe ▾ | #13 62 reviews | — |
Choosing the right property management system (PMS) is crucial for streamlining your hotel's operations, enhancing guest experiences, and boosting revenue. Casablanca hotelsoftware stands out as a comprehensive, well-reviewed platform, while Siesta extranet, despite its niche appeal, lacks recent validation and reviews. Your decision hinges on whether you prioritize a highly-rated, feature-rich PMS or a less proven solution. This comparison will help clarify which product aligns with your hotel's needs.
Casablanca and Siesta extranet are designed to solve core hotel management challenges—booking, guest communication, and operational efficiency—but they diverge significantly in their maturity and market presence. Casablanca offers a full suite of tools, including channel management, online check-in, and guest apps, supported by a robust user base and recent, positive reviews. Siesta extranet, however, lacks recent reviews and extensive feature details, making its reliability and depth uncertain. Are you willing to rely on a product with proven reviews or explore an unverified system?
Casablanca's strengths lie in its recent, high-rated support, ease of use, and extensive integrations, making it suitable for diverse hotel types. In contrast, Siesta extranet’s limited information and absence of recent reviews make it risky for hotels seeking dependable, proven technology. Which aligns better with your hotel’s priorities: a trusted, feature-packed PMS or a solution lacking recent validation?
If your hotel needs a reliable, feature-rich PMS with excellent support and ongoing development, Casablanca is the clear choice. Its 60 reviews in the last six months with a 4.82/5 support rating and 98% likelihood to recommend demonstrate user satisfaction and recent validation. Conversely, if your hotel is small, looking for a basic, no-frills management tool, Siesta extranet might seem appealing, but its absence of recent reviews and support ratings make it a risky option.
For hotels seeking multi-property management, digital guest engagement, or revenue tools, Casablanca’s 40 unique features and extensive integrations make it the better fit. If your focus is on simple booking control and minimal operational complexity, and you’re willing to accept the uncertainty of unreviewed software, Siesta could be considered—but this is not advisable given the lack of recent feedback.
Casablanca’s UI boasts a 4.8/5 ease of use rating, with many reviews highlighting its intuitive, user-friendly design and quick onboarding process. Users describe it as straightforward for both new and experienced staff, supported by a 4.74/5 onboarding rating and positive comments about rapid, competent support. Siesta extranet provides no recent reviews or detailed user feedback, leaving its usability unverified.
Given Casablanca’s high ratings and proven track record, it is clearly the easier system for your team to adopt and operate without extensive training. Edge: Casablanca.
Casablanca offers 40 unique features, including channel management, online check-in, guest apps, integrated ID scanners, guest messaging, mobile apps, centralized role management, guest CRM, booking engine, and more. These features are designed to cover virtually every aspect of hotel management, with many tailored to enhance guest engagement and operational control. Siesta extranet, by comparison, offers no detailed list of features or capabilities, indicating a lack of comparable functionality.
The breadth and depth of Casablanca’s features are supported by recent reviews praising its revenue management, automation, and guest interaction tools. Siesta’s limited information and absence of recent reviews make it impossible to assess whether it can meet the complex demands of modern hotels. Edge: Casablanca.
Casablanca’s support scores an impressive 4.82/5, with many users highlighting rapid response times, friendly staff, and ongoing system improvements. Reviews praise support availability even on weekends and holidays, which is critical for hotel operations. Siesta extranet has no recent reviews or support ratings available, leaving its service quality uncertain.
If dependable, responsive support is a priority—especially for resolving issues promptly—Casablanca’s proven track record makes it the superior choice. Edge: Casablanca.
Casablanca boasts 46 verified partners, including major players like SiteMinder, Profitroom, and Tour Online AG. Its extensive integration options facilitate smooth operations across booking, revenue management, and other hotel functions. Siesta extranet provides no verified integrations, indicating limited or unverified connectivity to other systems.
For hotels that rely on diverse integrations to optimize revenue and guest experience, Casablanca’s ecosystem is a decisive advantage. Edge: Casablanca.
Casablanca’s recent reviews—60 in the last six months—highlight high satisfaction, especially in support and usability, with a 4.82/5 support rating and 98% likelihood to recommend. Conversely, Siesta extranet has no recent reviews or ratings, making it impossible to gauge user sentiment.
Given the recent, positive feedback, Casablanca clearly enjoys higher hotelier approval and trust. Edge: Casablanca.
Pricing details for Casablanca are not publicly disclosed, but it does not follow a freemium or monthly per-room model. Similarly, Siesta extranet offers no clear pricing information. Expect both to be customized enterprise solutions, which often entail negotiation with vendors.
Given the lack of transparent pricing, your best approach is to contact vendors directly for quotes. However, Casablanca’s proven value and features suggest it is a justified investment compared to the unknowns of Siesta extranet.
Not ideal if your hotel is very small, on a tight budget, or prefers a minimal, simple booking tool without extensive integrations.
Not ideal if your hotel prioritizes support, advanced features, or proven vendor stability, especially in competitive markets.
Casablanca hotelsoftware is a well-established, feature-rich PMS with high customer ratings, extensive integrations, and proven support. Its recent reviews reinforce its reliability and suitability for hotels of various sizes, especially those seeking digital guest engagement and revenue optimization.
Siesta extranet, while potentially offering basic management tools, lacks recent reviews, detailed feature lists, and verified support, making it a risky choice. Its unproven status and limited information favor Casablanca for hoteliers who want assurance, comprehensive tools, and a system that evolves with their needs.
In summary, if you need a reliable, comprehensive PMS with recent validation, Casablanca is the clear winner. Siesta extranet might be suitable for very small or budget-sensitive properties, but the lack of recent, verified feedback makes it less advisable for most hotels seeking growth and operational excellence.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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siesta solutions |
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According to HTR's product database, CASABLANCA hotelsoftware (PMS) and Siesta extranet share 0 features. Here are the key differences — features one has that the other lacks.
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siesta solutions |
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| Channel Manager | ||
| Digital Registration | ||
| Guest App | ||
| Guest Messaging | ||
| Integrated ID & Passport Scanner | ||
| Online Check-in |
Showing top differences. 28 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"In the last two years, we have intensively worked with the hotelsoftware and analyzed all processes down to the smallest detail and, based on this, implemented the appropriate resu..."
No published case study for this goal yet.
What hoteliers love
Many reviews highlight Casablanca's exceptional support, noting quick response times and competent, friendly staff. Users appreciate the availability... Many reviews highlight Casablanca's exceptional support, noting quick response times and competent, friendly staff. Users appreciate the availability of support even on weekends and holidays, which has reassured many hoteliers of continuous, reliable assistance.
Reviews consistently commend Casablanca for its easy-to-use and intuitive interface that allows both seasoned and new employees to quickly get up to s... Reviews consistently commend Casablanca for its easy-to-use and intuitive interface that allows both seasoned and new employees to quickly get up to speed. Some users did point out that as the software evolves, it can sometimes become a bit complex for novice users.
Users appreciate that Casablanca is consistently adding new features and improving its usability based on customer feedback. However, some noted that... Users appreciate that Casablanca is consistently adding new features and improving its usability based on customer feedback. However, some noted that they would like more transparency and timelines for when new functionalities will be implemented.
Where hoteliers push back
A common concern among users is the additional costs associated with updates and new interfaces, which can be problematic for smaller hotel operations... A common concern among users is the additional costs associated with updates and new interfaces, which can be problematic for smaller hotel operations. This aspect was cited as a negative, despite the general satisfaction with the software's features.
Many users emphasize Casablanca's tools for yield management and dynamic pricing as essential for increasing revenue. Features like yield prices, grap... Many users emphasize Casablanca's tools for yield management and dynamic pricing as essential for increasing revenue. Features like yield prices, graphical booking routes, and upselling opportunities contribute to better financial performance.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. CASABLANCA hotelsoftware (PMS) and Siesta extranet share many core Property Management Systems features, but each has unique capabilities. CASABLANCA hotelsoftware (PMS) offers 46 verified integration partners, while Siesta extranet offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. CASABLANCA hotelsoftware (PMS) leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
CASABLANCA hotelsoftware (PMS): No. Siesta extranet: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Casablanca has an HT Score of 68 and siesta solutions has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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