The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Caspeco shines .
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 208 |
After analyzing 208 verified reviews, Caspeco users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #15 54 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #23 23 reviews |
| Large (75-199 rooms) ▾ | — | #20 8 reviews |
| X-Large (200+ rooms) | — | #18 2 reviews |
By Property Type
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| Boutique ▾ | — | #19 41 reviews |
| Luxury ▾ | — | #16 38 reviews |
| Branded / Chain ▾ | — | #19 21 reviews |
| Extended Stay ▾ | — | #10 18 reviews |
By Region
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| North America ▾ | — | #15 39 reviews |
| Europe ▾ | — | #6 142 reviews |
| Asia Pacific | — | #33 2 reviews |
| Middle East | — | #29 1 reviews |
Choosing the right property management system (PMS) can transform your hotel’s operations, guest experience, and revenue. Caspeco PMS and eviivo Suite™ both aim to streamline hotel management, but their approaches and strengths are vastly different. Caspeco, with its limited reviews and absence from recent feedback, offers a less proven solution, whereas eviivo Suite™ has a robust track record, extensive features, and recent positive reviews. Are you ready to pick a platform backed by recent, high-quality feedback?
Caspeco PMS claims to deliver an all-in-one management suite for properties seeking automation and efficiency. However, it lacks verified integrations, recent reviews, and a significant online presence, raising questions about its current usability and support. On the other hand, eviivo Suite™ is a well-established platform trusted by thousands of properties worldwide, with over 191 recent reviews and a 4.43/5 ease of use rating. Does your hotel need a proven, widely supported system?
If your hotel needs a system with a proven track record, strong customer support, and extensive features, choose eviivo Suite™. It’s ideal for independent hotels, B&Bs, vacation rentals, and small to medium properties seeking a comprehensive, easy-to-use platform. Conversely, Caspeco might appeal if you prioritize a potentially all-in-one solution but are willing to accept limited support and unknown feature depth, given the lack of recent reviews. Which profile best matches your hotel’s needs?
eviivo Suite™ boasts a 4.43/5 rating for ease of use, with many recent reviews praising its intuitive interface, onboarding, and mobile app. Reviewers highlight how quickly staff adopt it and how it simplifies daily tasks. Caspeco, with a 0/5 rating, shows no recent reviews, and its complexity or usability issues remain unverified. Given the recent feedback, edge: eviivo Suite™.
eviivo Suite™ offers 51 features, including channel management, revenue tools, guest communication, online check-in, and mobile apps—features that Caspeco does not list or verify. It supports integrations with major OTAs and offers automation tools that streamline operations. Caspeco’s feature set appears limited or unverified, with no current integrations or advanced functionalities confirmed. Edge: eviivo Suite™.
eviivo's recent reviews consistently commend its 24/7 support, onboarding assistance, and responsive help desk, with a high NPS score of 8.87/5. Many users mention how support helped them maximize the platform’s potential. Caspeco, with zero recent reviews, provides no recent support feedback, making it difficult to assess support quality. Edge: eviivo Suite™.
eviivo integrates with 32 verified partners, including major OTAs like Booking.com, Expedia, and Airbnb, offering seamless distribution. Caspeco has no verified integrations, limiting its utility in multi-channel environments. For properties relying on online distribution, eviivo’s extensive integrations are a clear advantage. Edge: eviivo Suite™.
eviivo Suite™ has a 4.43/5 ease of use rating based on 20 recent reviews, with many praising its simplicity and support. Caspeco’s rating is 0/5, with no recent reviews to gauge user sentiment. Hoteliers clearly rate eviivo higher, especially for usability and support. Edge: eviivo Suite™.
Caspeco does not publicly list pricing, suggesting a custom quote process, which can obscure value. eviivo costs $700/month per property, with no free tier or trial, but includes extensive features and support. The higher transparency and proven value of eviivo’s pricing make it easier to evaluate for your hotel’s budget.
The core difference lies in proven performance and recent customer feedback. eviivo Suite™ is a cloud-based, feature-rich platform with extensive integrations, ongoing support, and a high user rating. Caspeco’s offering remains unverified and unsupported by recent reviews, raising concerns about its viability.
If your hotel needs a reliable, widely adopted system with proven support, go with eviivo Suite™. Its broad feature set and recent positive reviews underpin its value for small to medium properties seeking growth and efficiency. Use Caspeco only if you’re prepared for limited support, unverified features, and a potentially risky investment.
Choosing eviivo Suite™ means investing in a platform with a demonstrable track record of enhancing operations, guest satisfaction, and revenue. Caspeco’s unclear status makes it a risky, less-supported choice. For peace of mind and proven success, eviivo Suite™ is the clear winner.
According to HTR's product database, Caspeco PMS and eviivo Suite™ PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Caspeco PMS and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. Caspeco PMS offers 0 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Caspeco PMS: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Caspeco has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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