The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Caspeco shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, Caspeco users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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Integration Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
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| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
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| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing between Caspeco PMS by Caspeco and Shiji Daylight PMS by Shiji Group hinges on your hotel’s specific needs. Both aim to streamline operations, but they diverge significantly in maturity, feature sets, and regional presence. Caspeco’s lack of recent reviews and zero ratings make it a non-viable contender, whereas Shiji’s extensive, recent feedback underscores its prominence in the market. So, which system better aligns with your hotel’s operational goals?
Caspeco PMS is a comprehensive platform designed to manage daily hotel operations through integration of reservations, front desk tasks, housekeeping, and billing. Its features aim to simplify operations, but the absence of recent reviews and a zero-star rating cast doubt on its current viability for modern hotels. Conversely, Shiji Daylight PMS, with 32 reviews and a strong recent rating, offers a cloud-native, flexible system focused on scalability and guest data centralization.
While Caspeco claims to streamline workflows, its lack of recent user feedback limits confidence in its current performance. Shiji, on the other hand, has proven its value with recent deployments across diverse hotel segments, especially luxury and branded hotels. Do you want a proven, actively supported platform, or are you considering an unverified solution?
If your hotel needs a scalable, feature-rich PMS with extensive integrations and recent positive reviews, go with Shiji Daylight PMS. Its 32 recent reviews and a 90% likelihood to recommend illustrate a strong user base in diverse markets. For hotels seeking a modern, cloud-native system with strong guest data management, Shiji provides proven capabilities.
If, however, your hotel prioritizes a local provider or a system with a more straightforward, perhaps less integrated approach—though unverified—the choice might lean toward Caspeco. But given the lack of recent feedback, Shiji’s high-rated support, ease of use, and feature count make it the clearer choice today.
Shiji Daylight PMS boasts a 4.63/5 ease-of-use rating based on recent reviews, with users praising its intuitive interface, straightforward onboarding, and rapid learning curve. Reviewers mention that training materials, including videos and guides, make adoption smooth, and staff report high satisfaction with daily operations.
Caspeco, with a 0/5 rating and no recent reviews, offers no current data on user-friendliness. Its previous reputation for integration and automation is overshadowed by the absence of recent user feedback. Edge: Shiji.
Shiji Daylight PMS offers 98 distinct features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, payment processing, mobile apps, automated night audits, and more. These features are designed for full operational control and guest personalization, often absent in basic systems. Caspeco, with zero verified features, does not currently demonstrate comparable capabilities or recent updates.
Given the feature-rich nature of Shiji’s platform and the active development evidenced by recent reviews, it clearly outpaces Caspeco. Edge: Shiji.
Shiji Group’s customer support scores a 4.53/5 rating, with many users citing quick response times, helpful staff, and detailed onboarding. Recent reviews highlight that the support team is professional and proactive, easing system adoption and troubleshooting.
Caspeco’s support scores are not available, and no recent reviews make its support reputation impossible to verify. The lack of recent feedback severely undermines confidence in Caspeco’s support quality. Edge: Shiji.
Shiji Group boasts 64 verified integrations, including popular partners like SiteMinder, Revinate, Oaky, Amadeus, Duetto, and more. These integrations facilitate operations like channel management, revenue optimization, and guest communication—crucial for modern hotels.
Caspeco has no verified integrations, which limits its interoperability and scalability. For hotels seeking a flexible, connected PMS ecosystem, Shiji’s extensive partner network is a significant advantage. Edge: Shiji.
With 32 recent reviews, Shiji Daylight PMS averages an 8.94/10 NPS score and 90% likelihood to recommend, especially among luxury and branded hotels. Hotels in diverse segments praise its user-friendliness, automation, and support.
Caspeco’s zero reviews prevent any current rating or hotel segment analysis. Its lack of recent feedback renders it unreliable in the present market. Clearly, Shiji’s established reputation makes it the preferred choice. Edge: Shiji.
Caspeco does not list pricing, suggesting a bespoke quote or outdated info. Shiji’s pricing starts at $1,200 per month, with no free tier or trial, reflecting its enterprise-grade scope.
Cost considerations aside, Shiji’s transparent pricing aligns with its advanced feature set and support, making it more predictable for budgeting. Caspeco’s unclear pricing undermines its value proposition.
Not ideal if:
Not ideal if:
Shiji Daylight PMS stands out as the clear market leader, supported by 32 recent reviews, a 90% recommendation rate, and a robust feature set. Its extensive integrations and support network make it ideal for modern, growing hotels looking for flexibility and growth.
Caspeco, with no recent reviews or verified features, cannot currently match Shiji’s proven performance. For hoteliers seeking a reliable, feature-rich, and well-supported PMS, Shiji is the definitive choice.
This comprehensive comparison underscores Shiji Group’s Daylight PMS as the superior option for most hotels today, especially those seeking a scalable, well-supported, and feature-rich platform. Caspeco’s lack of recent validation makes it unsuitable for hotels serious about operational efficiency and guest experience in 2024.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, Caspeco PMS and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Caspeco PMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Caspeco PMS offers 0 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Caspeco PMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Caspeco has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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