Shiji Daylight PMS vs. Stayntouch: Which Is Right for You?

Updated May 16, 2026  ·  404 verified reviews analyzed

TLDR

We analyzed 404 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Shiji Group shines when it comes to ease of use , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.

Stayntouch shines when it comes to user-friendly interface — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Mobile App.

See the full breakdown below ↓

How Does Shiji Daylight PMS Compare to Stayntouch?

Side-by-side ratings based on 404 verified hotelier reviews on HTR.

HTScore
75
91
Likelihood to Recommend
90%
94%
Ease of Use
4.6/5
4.7/5
Customer Support
4.6/5
4.7/5
Value for Money
4.5/5
4.6/5
Starting Price From $1,200/mo From $800/mo
Verified Reviews 34 370

What Are the Pros and Cons of Shiji Daylight PMS vs Stayntouch?

After analyzing 404 verified reviews, Shiji Group users most value its ease of use, support team, implementation, while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.

Shiji Group Shiji Group Stayntouch Stayntouch
Pros
+ Ease of Use
+ User-Friendly Interface
+ Support Team
+ Integration and Onboarding
+ Implementation
+ System Performance and Reliability
+ Training Materials
+ Reservation Management
Cons
System Speed
Room Management and Housekeeping
Integration Capabilities
Reservation Management
Room Allocation and Status
Rate and Revenue Management

Shiji Group vs Stayntouch: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Shiji Group Shiji Group Stayntouch Stayntouch
Small (10-24 rooms) #53 2 reviews #18 51 reviews
Mid-Size (25-74 rooms) #31 17 reviews #5 208 reviews
Large (75-199 rooms) #11 13 reviews #7 29 reviews
X-Large (200+ rooms) #22 2 reviews #2 58 reviews

By Property Type

Segment Shiji Group Shiji Group Stayntouch Stayntouch
Boutique #33 17 reviews #6 220 reviews
Luxury #24 25 reviews #6 180 reviews
Branded / Chain #22 19 reviews #3 152 reviews
Extended Stay #45 2 reviews #14 17 reviews

By Region

Segment Shiji Group Shiji Group Stayntouch Stayntouch
North America #33 4 reviews #4 262 reviews
Europe #30 8 reviews #12 64 reviews
Asia Pacific #14 5 reviews #21 3 reviews
Middle East #5 14 reviews

The Decision

Choosing a property management system (PMS) is crucial for your hotel's operational efficiency, guest satisfaction, and revenue growth. Both Shiji Daylight PMS and Stayntouch aim to simplify hotel management, but they do so with different strengths and target audiences. While Shiji Daylight offers a broad feature set rooted in traditional hotel management, Stayntouch emphasizes ease of use, mobile capabilities, and multi-property management. Which platform aligns better with your hotel’s current needs and future ambitions?

Both products aim to automate, organize, and connect your hotel operations, but their core philosophies diverge. Shiji Daylight’s extensive feature list and regional adaptability cater to larger hotel groups seeking comprehensive control, whereas Stayntouch’s intuitive interface and mobile-first approach appeal more to boutique hotels and chains prioritizing guest experience and staff agility. Are you ready to make a decision based on these differences?

Is Shiji Daylight PMS or Stayntouch Better for Hotels?

Shiji Daylight PMS and Stayntouch are both designed to streamline operations, but their focus areas differ. Shiji Daylight, with its 45 shared features plus an additional 53 exclusive, offers detailed modules like group booking engines, integrated CRS, and advanced task management suited for large, complex hotel portfolios. Conversely, Stayntouch’s core strength lies in its simplicity, mobile access, and open API integrations, making it a favorite among smaller, tech-forward hotels.

Shiji’s product, despite a lower overall rating (0/5), benefits from a broad feature set and regional adaptability, particularly appealing if your hotel operates in multiple countries or requires extensive customization. Stayntouch, rated 4.56/5 with over 317 recent reviews, provides a user-friendly experience with a strong emphasis on guest interaction and multi-property management. Which features matter most for your hotel’s growth?

Stayntouch vs Shiji Daylight PMS: Which Should Your Hotel Choose?

If your hotel needs a flexible, easy-to-learn platform with robust multi-property management, go with Stayntouch. Its intuitive interface, mobile capabilities, and strong third-party integrations make it ideal for boutique hotels, resorts, or chains that prioritize guest experience and quick onboarding.

If your hotel requires a comprehensive, feature-rich system with extensive regional customization, consider Shiji Daylight. Its detailed modules for guest profiles, online check-in, and integrated revenue management suit large hotel groups or properties with complex operations. Are you looking for simplicity and speed, or depth and customization?

Is Shiji Daylight PMS or Stayntouch Easier to Use?

Stayntouch consistently outperforms in user satisfaction, highlighted by its 4.7/5 ease of use rating and over 26 recent reviews. Users praise its intuitive screens, quick onboarding, and mobile interface, which enables staff to manage operations from anywhere. Review quotes describe Stayntouch as “very easy to use every day,” with an “efficient training process” and “friendly interface for operators.”

Shiji Daylight, rated 4.63/5 for ease of use with only 32 reviews, is described as “versatile, easy to learn and operate,” but some users note that system speed and customization options could improve. The limited reviews and lower recent activity suggest less confidence in its current usability. Edge: Stayntouch.

Which Has Better Features: Shiji Daylight PMS or Stayntouch?

Shiji Daylight boasts 53 features exclusive to its platform, including guest profiles, multi-lingual support, task management, digital registration, and automated night audits. It also offers advanced modules like integrated CRS, housekeeper mobile apps, and automated reminders—features that support large hotel groups with complex needs.

Stayntouch offers 4 unique features, such as a revenue management module, mobile app, booking engine, and channel manager, all tailored for simplicity and mobility. While its core features suffice for many hotels, Shiji’s broader set of modules might better meet diverse operational needs. Edge: Shiji Daylight.

Which Has Better Customer Support: Shiji Daylight PMS or Stayntouch?

Customer support ratings favor Stayntouch at 4.68/5, with recent reviews emphasizing “excellent, friendly, and thorough training,” and “support always available.” Users appreciate the quick response times and proactive onboarding, describing it as “support that genuinely helps.”

Shiji Daylight support scores 4.53/5, with reviews noting “professional and helpful” support, but some mention the implementation process could be smoother and that response times may lag during peak periods. Given the volume and recency of reviews, Stayntouch’s support currently has a slight edge.

Which Do Hoteliers Rate Higher: Shiji Daylight PMS or Stayntouch?

With 317 reviews and recent activity, Stayntouch’s 4.56/5 rating surpasses Shiji’s 0/5. Hoteliers across various segments — from boutique hotels to independent resorts — frequently highlight its user-friendly design, quick onboarding, and effective training.

In contrast, Shiji’s reviews are fewer and often mention system speed issues and customization limitations, with predominantly positive remarks about its comprehensive feature set. For current hotelier satisfaction, Stayntouch clearly leads. Edge: Stayntouch.

How Much Do Shiji Daylight PMS and Stayntouch Cost?

Shiji Daylight’s pricing starts at $1,200 per month, with no indication of free trials or implementation fees. Its higher cost reflects its extensive feature set and suitability for larger hotel groups that need deep customization.

Stayntouch’s base price is $800 per month, also without a trial, but offers a more accessible entry point for small to mid-sized hotels seeking a streamlined, mobile-first solution. Both models lack detailed tier breakdowns, so your choice depends on your budget and feature requirements.

What Type of Hotel Should Use Shiji Daylight PMS?

Hotels that benefit most from Shiji Daylight are:

  • Large hotel groups or chains needing centralized guest profiles.
  • Properties operating across multiple regions requiring multi-lingual support.
  • Hotels with complex revenue and group management needs.
  • Businesses seeking extensive automation and detailed reporting.
  • Hotels that value integration with CRS, payment terminals, and other systems.

Not ideal if your hotel is small, requires simple operations, or prioritizes quick setup without extensive customization.

What Type of Hotel Should Use Stayntouch?

Stayntouch is best suited for:

  • Boutique hotels and small chains emphasizing guest experience.
  • Hotels seeking mobile check-in, self-service kiosks, and remote management.
  • Multi-property operators needing seamless, cloud-based oversight.
  • Hotels interested in open APIs and third-party integrations.
  • Properties that prioritize staff productivity and rapid onboarding.

Not ideal if your hotel operates in regions with strict customization needs or prefers a traditional, feature-heavy PMS with extensive modules.

Stayntouch vs Shiji Daylight PMS: The Bottom Line for Hotels

The core difference is their approach: Stayntouch emphasizes simplicity, mobility, and speed, while Shiji Daylight offers a broad, feature-rich environment designed for large, complex hotel organizations.

If your hotel values ease of use, rapid deployment, and guest-centric features, go with Stayntouch. It’s rated significantly higher with over 300 reviews and recent activity, indicating strong ongoing support and satisfaction.

Choose Shiji Daylight if your operations demand a highly customizable, all-encompassing platform with extensive modules and regional control. Its comprehensive feature set and adaptability make it ideal for large, multi-regional hotel groups, despite the lower current review activity.

In conclusion, for most hotels actively seeking a proven, well-reviewed solution, Stayntouch provides a more reliable and user-friendly experience today. However, if your organization needs an expansive, adaptable system and can handle a more complex setup, Shiji Daylight remains a solid contender.

How Much Do Shiji Daylight PMS and Stayntouch Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Shiji Group Shiji Group Stayntouch Stayntouch
Starting Price From $1,200/mo From $800/mo

Which Features Does Shiji Daylight PMS Have That Stayntouch Doesn't (and Vice Versa)?

According to HTR's product database, Shiji Daylight PMS and Stayntouch share 45 features. Here are the key differences — features one has that the other lacks.

Feature Shiji Group Shiji Group Stayntouch Stayntouch
Booking Engine
Centralized user & role management
Channel Manager
Guest profiles
Mobile App
Multi-lingual
Online Check-in
Revenue management module
Tablet/Kiosk Check-in
Task Management

Showing top differences. 45 more features differ between these products.

Real-World Results: Shiji Group vs Stayntouch by Business Goal

We analyzed 9 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
Shiji Group Ruby Hotels Mid-Size
+ Successfully went live with 21 hotels across Europe, with additional hotel openings planned in the near future.
+ Equipped with the level of API connectivity they needed to create connections between disparate data sets that would be impossible to achieve manually.
+ Mentions of Technology have increased by 2.5 points, Reception by 3 points and Service by 3.5 points.

"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."

Lucas Höfer
Lucas Höfer
Group Director of Systems and Innovation...
Stayntouch Snowflake Mountain Resort & Spa Small
+ Efficiency and Time Savings | The integration with Stayntouch PMS and Owner Relations not only enhances efficiency but also empowers staff to provide better service to guests. Without the need for completing many administrative tasks manually and manual data input for reports, Stoweflake employees are able to have much more engaging interactions with guests.
+ Accuracy and Reporting | With the integration, Stoweflake can generate detailed automated reports on revenue and expenses, track maintenance costs, and schedule routine repairs. These reports are invaluable for informed decision-making and future revenue forecasting.

"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."

Shannon Green
Shannon Green
General Manager
Improve Guest Experience
Shiji Group Sunborn London Small
+ �s fully integrated tech stack, the team unified their data, simplified workflows, and elevated every touchpoint of the guest journey.
+ From seamless check-in and instant mobile ordering to real-time housekeeping updates, everything now runs faster, smoother, and with less effort.
+ Most importantly, technology now works in the background, freeing up staff to focus on what really matters: delivering memorable, personalized experiences that live up to Sunborn

"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."

V
Vasilis Giannios
Operations Manager, Sunborn London
Stayntouch The TWA Hotel Small
+ The TWA Hotel optimizes its operations with Stayntouch's PMS, seamlessly integrating it with multiple platforms, including six restaurants, a custom IBE, and reporting tools. Guests enjoy hassle-free self-check-in via Stayntouch Kiosks, while the hotel's mobile PMS empowers staff to assist guests across its expansive campus. Stayntouch's robust automation enhances housekeeping management, accounting processes, and other back-office tasks, elevating efficiency and service quality throughout the hotel.
+ The TWA Hotel adopts a hybrid booking approach, combining Stayntouch's hourly and nightly booking options, seamlessly integrated with a custom IBE for direct bookings and pricing optimization. Additionally, the hotel efficiently manages contracts with multiple airlines and corporations through Stayntouch's comprehensive Allotment module, catering to its busy airport clientele.
+ The TWA Hotel achieves scalable integrations by utilizing Stayntouch's open APIs to connect their PMS with multiple platforms, including six restaurants, separate POS systems, a custom IBE, and various reporting tools. During the hotel's bustling grand opening, Stayntouch PMS was deployed swiftly in under two weeks, with managers onboarded in just two days. Currently, TWA Hotel staff benefit from 24/7 direct support with a response time of less than one hour.

"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."

Jack Runkle
Jack Runkle
General Manager

Shiji Group vs Stayntouch: The Bottom Line

Shiji Group
Shiji Group
4.5/5 from 34 reviews

What hoteliers love

Ease of Use 97% positive

Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.

Support Team 83% positive

The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.

Implementation 83% positive

The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.

Where hoteliers push back

Reporting and Analytics 62% negative

While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.

System Speed 57% negative

Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.

Ranks higher for

JP #4 vs #6
Asia Pacific #14 vs #21

Unique capabilities

Guest profiles Multi-lingual Centralized user & role management Task Management Tablet/Kiosk Check-in
4.6/5 ease of use 4.5/5 support 64 integrations
Visit Website
Stayntouch
Stayntouch
4.7/5 from 370 reviews

What hoteliers love

User-Friendly Interface 79% positive

The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.

Integration and Onboarding 93% positive

Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.

System Performance and Reliability 67% positive

Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.

Where hoteliers push back

Reporting and Analytics 46% negative

While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.

Room Management and Housekeeping 56% negative

Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.

Ranks higher for

Large (75-199 rooms) #7 vs #11
Mid-Size (25-74 rooms) #5 vs #31
Small (10-24 rooms) #18 vs #53
X-Large (200+ rooms) #2 vs #22

Unique capabilities

Revenue management module Mobile App Booking Engine Channel Manager
4.7/5 ease of use 4.7/5 support 187 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Stayntouch 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About Shiji Daylight PMS vs Stayntouch

Can Shiji Daylight PMS replace Stayntouch?

It depends on your requirements. Shiji Daylight PMS and Stayntouch share many core Property Management Systems features, but each has unique capabilities. Shiji Daylight PMS offers 64 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Shiji Daylight PMS or Stayntouch offer a free plan?

Shiji Daylight PMS: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Shiji Daylight PMS and Stayntouch?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Shiji Group has an HT Score of 75 and Stayntouch has 91. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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