The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 44 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ChargeAutomation shines in ease of use and customer support , with exclusive features like GlobalPayments (Credit Card Processing) and Lobby Kiosk.
Pekaar Technologies shines .
Side-by-side ratings based on 44 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 44 | 0 |
After analyzing 44 verified reviews, ChargeAutomation users most value its payment processing, contactless check-in, customer support, while Pekaar Technologies users highlight . Click any theme to see what reviewers say.
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Pekaar Technologies |
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Payment Processing
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Contactless Check-in
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Customer Support
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Upselling Features
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Customization Limitations
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PMS Integration
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Customer Reviews
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Pekaar Technologies |
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| Small (10-24 rooms) ▾ | #6 13 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #5 16 reviews | — |
| Large (75-199 rooms) ▾ | #6 5 reviews | — |
| X-Large (200+ rooms) | #13 1 reviews | — |
By Property Type
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Pekaar Technologies |
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| Boutique ▾ | #6 9 reviews | — |
| Luxury ▾ | #10 6 reviews | — |
| Branded / Chain | #9 4 reviews | — |
| Extended Stay ▾ | #3 18 reviews | — |
By Region
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Pekaar Technologies |
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| North America ▾ | #4 19 reviews | — |
| Europe ▾ | #6 20 reviews | — |
| Asia Pacific | #5 2 reviews | — |
Choosing between ChargeAutomation and P3 hinges on what your hotel values most in a contactless check-in system. ChargeAutomation specializes in streamlining guest onboarding with automation, upselling, and digital verification, while P3 is a comprehensive property management platform with broader operational functions. Both aim to improve efficiency, but they serve different core needs.
While P3 lacks recent reviews and a high rating, ChargeAutomation's more active user base and recent feedback make it the clearer choice. Are you prioritizing advanced guest check-in automation or overall property management?
ChargeAutomation offers a contactless online check-in platform that automates guest verification, payments, and upselling, making it ideal for hotels seeking to enhance guest experience and operational speed. P3, on the other hand, is a property management system designed to centralize data, manage leases, and handle maintenance, serving broader operational needs.
ChargeAutomation boasts a high user satisfaction with a 4.9/5 customer support rating and 42 reviews, reflecting ongoing updates and support in the last six months. P3 has no recent reviews, making it difficult to assess current user sentiment, but its focus is on overall property management rather than guest check-in. Do you need a dedicated check-in solution or an all-in-one property system?
If your hotel needs a contactless, guest-focused check-in solution that automates ID verification, payments, and upselling, go with ChargeAutomation. It suits hotels that prioritize guest experience, revenue enhancement, and operational efficiency, especially in vacation rentals and boutique hotels.
If your team requires a central platform to manage leases, tenant data, maintenance, and financial reporting, P3 is the better fit. It’s tailored for property managers and real estate professionals seeking to streamline property operations beyond guest handling.
In summary, choose ChargeAutomation for guest-facing automation and upsells, and P3 if managing property data and tenant relations are your priority.
ChargeAutomation’s UI is rated 4.71/5, with reviews highlighting its user-friendly, straightforward interface that facilitates quick onboarding and daily tasks. Support and onboarding are rated 4.9/5, with hoteliers praising its responsiveness and helpfulness, describing it as "powerful & extremely easy to use" in reviews.
P3 has no recent review data, so its ease of use remains unverified. Based on available information, P3’s interface is likely more complex, aimed at managing extensive property data rather than guest check-ins. Edge: ChargeAutomation.
ChargeAutomation has 30 unique features centered around contactless check-in, payments, upselling, and guest verification. Features like PCI compliance, multi-lingual support, device-agnostic check-in, ID verification, digital guidebooks, and custom questions are specific to its guest onboarding focus.
P3, as a property management system, offers broader operational features but lacks detailed feature count or specifics in this comparison. It does include lease management, maintenance tracking, and financial reporting but doesn’t match ChargeAutomation’s specialized check-in tools. Edge: ChargeAutomation.
ChargeAutomation’s customer support is highly rated at 4.9/5, with reviews emphasizing quick, friendly, and helpful responses. Users commend its support team for resolving issues swiftly, describing the support experience as "speedy" and "painless," especially during onboarding.
P3 has no recent reviews to evaluate support quality. Given the data, support quality and responsiveness are clearly superior with ChargeAutomation. Edge: ChargeAutomation.
ChargeAutomation integrates with 18 verified partners, including prominent PMS and channel managers like RoomRaccoon, HotelTime, Sirvoy, Guesty, and Oracle Hospitality. These integrations facilitate seamless PMS connectivity and payment processing.
P3 offers no verified integrations, which limits its ability to connect with other systems. For your hotel, the breadth of integrations is crucial for operational flow, giving ChargeAutomation a clear advantage. Edge: ChargeAutomation.
ChargeAutomation’s recent reviews and high ratings reflect strong hotelier approval, with a 4.9/5 support score and 42 reviews in the last six months. Its core users—mainly vacation rentals and boutique hotels—rate it highly for ease of use and support.
P3 has zero recent reviews and no rating data, making it impossible to assess current hotel satisfaction. Given recent feedback and review volume, ChargeAutomation is rated significantly higher. Edge: ChargeAutomation.
ChargeAutomation costs $200 per month with no freemium, trial, or implementation fees. Its transparent flat-rate pricing makes budgeting straightforward.
Pricing for P3 is not publicly available, and no trial or subscription model details are provided. Given the lack of transparency, ChargeAutomation offers clearer value and predictable costs. Edge: ChargeAutomation.
Not ideal if your hotel requires extensive property management beyond guest check-in or custom branding options.
Not ideal if your primary goal is guest check-in automation or you need real-time contactless solutions.
ChargeAutomation’s core strength lies in its specialized contactless check-in, ID verification, and upselling features, backed by robust support and recent positive reviews. Its 30 features are tailored for hoteliers wanting to enhance guest onboarding processes efficiently.
In contrast, P3 offers a broad property management solution designed for managing leases, maintenance, and tenant data, but it lacks recent user feedback and detailed feature sets. For hotels prioritizing guest engagement and operational support, ChargeAutomation clearly stands out.
If your hotel needs a dedicated, easy-to-use contactless check-in system with strong support and integrations, ChargeAutomation is the recommended choice. For comprehensive property management beyond guest check-in, consider P3—but note the limited recent review data.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Pekaar Technologies | |
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| Starting Price | From $200/mo | — |
According to HTR's product database, ChargeAutomation Online Check-in and P3 share 0 features. Here are the key differences — features one has that the other lacks.
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Pekaar Technologies |
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| Chase (Credit Card Processing) | ||
| First Data (Credit Card Processing) | ||
| Heartland (Credit Card Processing) | ||
| Multi-Processor Gateway | ||
| PCI Compliance | ||
| Vantiv (Credit Card Processing) |
Showing top differences. 18 more features differ between these products.
What hoteliers love
The software's automated payment processing feature is praised for handling payments, security deposits, and chargebacks. Users appreciate how it mini... The software's automated payment processing feature is praised for handling payments, security deposits, and chargebacks. Users appreciate how it minimizes fraud and error, saving time and reducing labor costs. Payment automation facilitates smoother operations and enhances financial security for both hotels and guests.
ChargeAutomation simplifies the check-in process with its robust contactless solution. Reviews frequently highlight how the system allows guests to co... ChargeAutomation simplifies the check-in process with its robust contactless solution. Reviews frequently highlight how the system allows guests to complete check-in remotely, reducing front desk traffic and wait times. This feature is especially beneficial in minimizing manual work, improving operational efficiency, and creating a better guest experience.
While support is generally praised for being responsive and helpful, a few reviews noted the need for improvements in response time and additional sup... While support is generally praised for being responsive and helpful, a few reviews noted the need for improvements in response time and additional support personnel. Good support is crucial for resolving issues quickly, thereby affecting the overall experience.
Where hoteliers push back
A critical point raised by some users is the need for more customization options. Reviews mention limitations in the ability to customize the guest po... A critical point raised by some users is the need for more customization options. Reviews mention limitations in the ability to customize the guest portal, email formats, and other interfaces. This lack of flexibility can impact how well the software meets specific needs of different properties.
Although several reviews highlight how ChargeAutomation seamlessly integrates with Property Management Systems (PMS), there are also some criticisms a... Although several reviews highlight how ChargeAutomation seamlessly integrates with Property Management Systems (PMS), there are also some criticisms about its PMS connectivity. Users report issues like synchrony problems and the need for more flexible information transfer capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ChargeAutomation Online Check-in and P3 share many core Contactless Check-in features, but each has unique capabilities. ChargeAutomation Online Check-in offers 18 verified integration partners, while P3 offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ChargeAutomation Online Check-in leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ChargeAutomation Online Check-in: No. P3: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ChargeAutomation has an HT Score of 24 and Pekaar Technologies has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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