Improve the guest experience, increase revenue and streamline operations with Canary Contactless Check-In™
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
ChargeAutomation Online Check-in
4.9 (44 REVIEWS)
Ranked 3 (out of 76) in Contactless Check-in
Contactless Online Check-in | Payments | Security Deposits | Upsells | Guest Portal | Chat
98% recommended by 49 hotels
Bell - AI powered product analyst
I analyzed all of ChargeAutomation’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like that ChargeAutomation significantly enhances operational efficiency by streamlining tasks like contactless check-in, ID verification, and automated payment processing. Users value its ability to improve revenue through upselling features and minimize costs by reducing manual work. However, there are concerns about the limited customization of interfaces and synchrony issues with PMS integration. Overall, its automation capabilities save time and labor costs, improving guest experience and operational workflow.
What Types of Hotels ChargeAutomation is Popular For
Size
12 | X-Small (1-9 room)
5 | Small (10-24 room)
10 | Mid-Sized (25-74 room)
15 | Large (75-199 room)
7 | X-Large (200+ room)
Country
17 | United States of America
10 | United Kingdom
3 | Canada
2 | France
1 | Philippines
1 | Mexico
1 | Argentina
1 | Japan
1 | Serbia
1 | Germany
1 | Korea, South
1 | Greece
1 | Ukraine
1 | Cyprus
1 | Portugal
1 | Italy
1 | Romania
1 | Spain
Type
30 | Vacation Rentals & Villas
18 | Extended Stay & Serviced Apartments
10 | Boutiques
10 | Limited Service & Budget Hotels
9 | Resorts
8 | Bed & Breakfast & Inns
8 | City Center Hotels
7 | Luxury Hotels
5 | Branded Hotels
4 | Airport/Conference Hotels
1 | Casinos
1 | Hostels
1 | RV Parks & Campgrounds
Region
21 | North America
21 | Europe
3 | Asia Pacific
1 | South America
Category
44 | Contactless Check-in
22 | Upselling Software
18 | Cyber Security & Fraud Prevention
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Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of ChargeAutomation products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
ChargeAutomation Reviews Analyzed: 44
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
ChargeAutomation Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by ChargeAutomation
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
ChargeAutomation's Provided Description:
"ChargeAutomation is a free, all-in-one online check-in solution that helps hotels and vacation rentals streamline guest onboarding by collecting ID, selfies, documents, e-signatures, and custom forms—all before arrival. It also automates security deposits, reservation payments, and pre-arrival upsells, boosting revenue while reducing admin work. With ChargeAutomation, you can create a seamless check-in experience that includes: ✅ Pre-arrival guest verification (ID, selfie, e-signature, terms & conditions) ✅ Secure payments (deposit collection, balance payments, and cancellation fees) ✅ Damage deposit holds (pre-authorization for security deposits) ✅ Upselling opportunities (room upgrades, services, tours, and more) ✅ Guest portal access (digital guidebook, upsells, and chat support)"
ChargeAutomation Online Check-in Alternatives
Not sure if ChargeAutomation is right for your hotel? Here are similar Contactless Check-in vendors that could be a good fit for your hotel:
Capabilities
ChargeAutomation doesn’t have any benefits or use cases available
Features
Pre-Arrival & Check-in
Information Collection
Translations
Payments & Authorization
Mobile Key
Upgrades & Upselling
Other
Recommended by
Achievements
This vendor's trending score is rising, ChargeAutomation Online Check-in is the #13 most trending product in the Contactless Check-in category (out of 76) and the #698 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreChargeAutomation’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Enter your room count to get an instant price estimate for your property
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Compare ChargeAutomation to Top Alternatives
Improve the guest experience, increase revenue and streamline operations with Canary Contactless Check-In™
Offer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.
Welcome your guests safely with contactless check-in
Hotelier Rating
Looking for specific info?
Great job!
Professional booking platforms manager from 10 to 24 room Vacation Rentals & Villa in Étel (France)
Seamless experience; unbelievable value.
Director from 25-49 room Boutique in Paris (France)
Highly recommended
S A Manager from 100 to 199 room Extended Stay & Serviced Apartment in London (United Kingdom)
Pre-check-in
Director from 25-49 room Bed & Breakfast & Inn in Taito (Japan)
Great Experience! A great tool for the host!
Property Manager from 100 to 199 room Boutique in Nashville (United States of America)
Flawless Online Check-in Process
Owner from 1 to 4 room Bed & Breakfast & Inn in Belgrade (Serbia)
Exemplary Service Meets Digital Efficiency
STR Owner from 1 to 4 room Vacation Rentals & Villa in Kassel (Germany)
Great tool for hosts to collect payments and offer a self service portal to guests
Manager from 10 to 24 room Casino in Cripple Creek (United States of America)
Super easy system for online check-ins and online accommodation information passing to our guests.
Host at B2 Apartments from 100 to 199 room Boutique in Seoul (Korea, South)
ChargeAutomation works great and their chat Support Staff are very helpful!
Owner from 100 to 199 room Limited Service & Budget Hotel in Nashville (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationChargeAutomation hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsFind Great Pairing Apps
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ChargeAutomation has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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