ChargeAutomation vs. TouchMenu: Which is a Better Fit?

Ratings Summary

HT Score

ChargeAutomation Online Check-in

TouchMenu

Popularity

ChargeAutomation Online Check-in

44 verified reviews

TouchMenu

25 verified reviews

Likelihood to Recommend

ChargeAutomation Online Check-in

98%

TouchMenu

98%

Ease of Use

ChargeAutomation Online Check-in

4.7

TouchMenu

ROI

ChargeAutomation Online Check-in

4.8

TouchMenu

4.9

Implementation

ChargeAutomation Online Check-in

4.6

TouchMenu

Customer Support

ChargeAutomation Online Check-in

4.9

Verified Customer Support

TouchMenu

Verified Customer Support

Certificate of Excellence

ChargeAutomation Online Check-in

TouchMenu

Features

Pre-Arrival & Check-in

Hotel Website Check-in Portal

Lobby Kiosk

Self Service Checkout

Self Service Checkin

Device Agnostic

Easy Room Selection

Information Collection

Custom Questions

Terms & Conditions Signing

Marketing Communications Opt-in

Pre-regisration info collection

Document & Passport Scanning

ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations

Multi-lingual

Payments & Authorization

Registration Card E-signature

Collect Deposits

Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in

ID Verification

Verify a guest's identity for safety and security

PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades

Easy Room Selection

Other

PMS Integration

ChargeAutomation Online Check-in

Pre-Arrival & Check-in

Hotel Website Check-in Portal
Lobby Kiosk
Self Service Checkout
Self Service Checkin
Device Agnostic
Easy Room Selection

Information Collection

Custom Questions
Terms & Conditions Signing
Marketing Communications Opt-in
Pre-regisration info collection
Document & Passport Scanning
ID Verification

Verify a guest's identity for safety and security

Translations

Automatic Translations
Multi-lingual

Payments & Authorization

Registration Card E-signature
Collect Deposits
Payment & Authorizations

Enables guests to pay their stay during the check-in or check-out process, hotel can define if payment is mandatory before completing check-in
ID Verification

Verify a guest's identity for safety and security
PCI Compliant

Mobile Key

Door Lock Integration

Enables Guest to open doors with their own smartphone without downloading an app via the web application

Upgrades & Upselling

Pre-arrival Upselling & Upgrades
Easy Room Selection

Other

PMS Integration

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Other

PMS Integration

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TOP Matches

ChargeAutomation

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TouchMenu

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Customers

Top 3 Segments

ChargeAutomation Online Check-in

Vacation Rentals & Villas - 36%

Other - 23%

Other - 14%

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

Featured clients

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.