Check-in Scan vs. MyStay Check in: Which Is Right for You?

Updated May 16, 2026  ·  43 verified reviews analyzed

TLDR

We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Check-in Scan shines .

MyStay shines in ease of use and customer support , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).

See the full breakdown below ↓

How Does Check-in Scan Compare to MyStay Check in?

Side-by-side ratings based on 43 verified hotelier reviews on HTR.

HTScore
0
22
Likelihood to Recommend
0%
98%
Ease of Use
0.0/5
4.9/5
Customer Support
0.0/5
4.9/5
Value for Money
0.0/5
4.9/5
Starting Price Contact sales From $400/mo
Verified Reviews 0 43

What Are the Pros and Cons of Check-in Scan vs MyStay Check in?

After analyzing 43 verified reviews, Check-in Scan users most value its , while MyStay users highlight contactless check-in, guest experience, guest communication. Click any theme to see what reviewers say.

Check-in Scan MyStay MyStay
Pros
+ Contactless Check-In
+ Guest Experience
+ Guest Communication
+ Support and Continuous Improvement
Cons
Customization Options
Integration with PMS
System Speed and Performance

Check-in Scan vs MyStay: Rankings by Hotel Segment

How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Check-in Scan MyStay MyStay
Small (10-24 rooms) #5 15 reviews
Mid-Size (25-74 rooms) #6 10 reviews
Large (75-199 rooms) #4 7 reviews
X-Large (200+ rooms) #8 3 reviews

By Property Type

Segment Check-in Scan MyStay MyStay
Boutique #5 12 reviews
Luxury #4 11 reviews
Branded / Chain #5 12 reviews
Extended Stay #6 9 reviews

By Region

Segment Check-in Scan MyStay MyStay
North America #7 3 reviews
Europe #4 32 reviews
Asia Pacific #6 2 reviews
Middle East #4 2 reviews

The Decision

Choosing between Check-in Scan by Check-in Scan and MyStay Check-in hinges on your specific needs for contactless check-in solutions. Both products aim to streamline guest check-in processes, but they diverge significantly in maturity, features, and user experience. Check-in Scan markets itself as a basic, no-frills tool with limited reviews and no recent data, while MyStay boasts over 40 reviews, a 5/5 overall rating, and active development. Are you prioritizing proven, feature-rich technology or a simple, no-cost option?

Is Check-in Scan or MyStay Better for Hotels?

Check-in Scan offers a bare-bones contactless check-in experience, with no verified integrations or advanced features. It has zero reviews and no recent data, making its effectiveness and support uncertain. Conversely, MyStay provides a full suite of contactless features, including digital check-in, check-out, online payments, and automation, backed by over 40 reviews and a near-perfect score.

MyStay’s recent reviews highlight ease of use, quick onboarding, and high guest satisfaction, with a 9.8/10 NPS score. The product’s comprehensive feature set addresses most modern hotel needs, while Check-in Scan seems limited to a basic check-in interface. Do you want a mature platform with proven results or a minimal, untested solution?

MyStay Check-in vs Check-in Scan: Which Should Your Hotel Choose?

If your hotel needs a reliable, fully-featured contactless check-in and guest communication platform, go with MyStay. Its ability to integrate with PMS, support online payments, and facilitate guest segmentation makes it ideal for mid-sized to large hotels seeking operational efficiency and guest satisfaction.

If your hotel’s primary goal is to implement a simple, no-cost contactless check-in without requiring extensive features or integrations, Check-in Scan may suffice—though its lack of recent reviews and verified support makes it less reliable. For a serious upgrade, MyStay is the clear choice.

Is Check-in Scan or MyStay Easier to Use?

Check-in Scan’s UI and onboarding process are undocumented, with no reviews to gauge user friendliness. Its lack of recent data suggests limited ongoing support or user feedback, possibly indicating a less polished experience.

MyStay, on the other hand, scores 4.91/5 for ease of use, with many reviews praising its intuitive interface and quick onboarding process. Customers mention that staff can easily adopt the system, and automation simplifies daily tasks. Edge: MyStay.

Which Has Better Features: Check-in Scan or MyStay?

Check-in Scan offers no verified features beyond basic contactless check-in, with zero documented functionalities or integrations. It simply doesn’t compare to a feature-rich platform.

MyStay packs 14 features, including PMS integration, guest segmentation, multi-channel communication, digital payments, door lock integration, self-service kiosks, and more. These capabilities enable a fully automated, personalized guest journey. Edge: MyStay.

Which Has Better Customer Support: Check-in Scan or MyStay?

Check-in Scan has no published reviews or support data, raising questions about response times and reliability. Its lack of recent reviews implies minimal ongoing support or user engagement.

MyStay scores a 4.93/5 for customer support, with reviews emphasizing quick, helpful assistance and ongoing updates. Hoteliers appreciate that support helps resolve issues swiftly and keeps the platform evolving. Edge: MyStay.

Which Has More Integrations: Check-in Scan or MyStay?

Check-in Scan has not verified any integrations, which limits its ability to connect with other hotel management tools. This severely restricts its utility for hotels relying on PMS, channel managers, or POS systems.

MyStay boasts 30 verified integrations, including popular PMS and channel management partners like Kwentra, RoomRaccoon, WuBook, and Net Affinity. Such integrations streamline operations and data management. Edge: MyStay.

Which Do Hoteliers Rate Higher: Check-in Scan or MyStay?

Check-in Scan has no reviews or recent data, making it impossible to gauge user satisfaction. Its lack of recent reviews suggests low adoption or support.

MyStay receives an average overall rating of 5/5 from over 40 reviews, with recent feedback emphasizing ease of use, support quality, and feature depth. Hotel types ranging from serviced apartments to boutique hotels rate it highly, indicating broad appeal. Edge: MyStay.

How Much Do Check-in Scan and MyStay Cost?

Check-in Scan does not publish pricing details or offer a freemium plan, possibly indicating a custom quote or minimal investment. Its absence of pricing data makes cost comparison impossible.

MyStay charges $400/month, with no mention of setup fees or trial options. This investment provides access to their full feature set and integrations, representing significant value for hotels seeking advanced automation.

What Type of Hotel Should Use Check-in Scan?

  • Hotels that need a basic, no-cost contactless check-in solution.
  • Small properties with minimal operational complexity.
  • Properties with limited or no need for integrations or automation.
  • Hotels testing contactless solutions without a long-term commitment.

Not ideal if you want a mature, supported platform or plan to scale automation and guest engagement capabilities. Check-in Scan’s minimal approach is better suited for early-stage testing or very small operations.

What Type of Hotel Should Use MyStay?

  • Hotels seeking a comprehensive contactless check-in/out solution.
  • Properties aiming to integrate with PMS and automate guest communication.
  • Hotels focused on upselling, digital payments, and personalized marketing.
  • Mid-sized or larger hotels that value ongoing support and regular updates.

Not ideal if you require a free or extremely low-cost option, or if your property prefers a simple, minimal system without extensive features. MyStay is best for properties wanting a proven, scalable platform.

Check-in Scan vs MyStay: The Bottom Line for Hotels

Check-in Scan presents itself as a straightforward solution but offers no recent reviews, features, or verified support. Its limited scope makes it unsuitable for most property needs beyond minimal contactless check-in.

MyStay, with its extensive feature set, active user base, high ratings, and recent reviews, stands out as the superior choice for hotels wanting a reliable, fully integrated contactless check-in platform. Its ability to support automation, guest segmentation, and multiple integrations makes it suitable for a wide range of hotel types.

If your hotel needs a tested, feature-rich system with ongoing support, go with MyStay. It delivers a seamless guest journey and operational efficiencies that Check-in Scan simply cannot match. For properties ready to scale and improve guest satisfaction, MyStay is the clear and definitive choice.

How Much Do Check-in Scan and MyStay Check in Cost?

Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Check-in Scan MyStay MyStay
Starting Price From $400/mo

Which Features Does Check-in Scan Have That MyStay Check in Doesn't (and Vice Versa)?

According to HTR's product database, Check-in Scan and MyStay Check in share 0 features. Here are the key differences — features one has that the other lacks.

Feature Check-in Scan MyStay MyStay
Ancillary Product Merchandising
Guest Segmentation & Targeting
Multi-Channel Delivery (Email, SMS, WhatsApp, Chat)
PMS Integration
Room Upgrade Merchandising
Segmentation

Showing top differences. 2 more features differ between these products.

Check-in Scan vs MyStay: The Bottom Line

Check-in Scan
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
MyStay
MyStay
4.9/5 from 43 reviews

What hoteliers love

Contactless Check-In 100% positive

Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates th... Reviewers frequently mention MyStay's contactless check-in feature as a crucial tool, especially during the pandemic. It simplifies and accelerates the check-in process, allowing guests to complete it before arrival, and reducing physical contact. Users appreciate the ease of use and efficiency it brings to their operation.

Guest Experience 84% positive

Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival con... Reviewers often remarked how MyStay significantly enhances the guest experience. The platform allows for pre-arrival communications and on-arrival convenience, imparting a feeling of personalized and attentive service. Hoteliers noticed higher guest satisfaction as a direct outcome.

Guest Communication 97% positive

Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, a... Many reviews highlight how MyStay improves guest communication. The platform allows hoteliers to efficiently communicate with guests before, during, and after their stay through automated messages. This feature enhances guest satisfaction by providing timely information and resolving queries promptly.

Where hoteliers push back

Customization Options 55% negative

Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire... Users frequently suggested the need for more customization options, particularly in automated messaging and guest communication templates. They desire more flexibility in adjusting texts, graphics, and automatic messaging formats to better suit their specific needs.

Integration with PMS 43% negative

MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration... MyStay's integration with property management systems (PMS) is a valuable feature, mentioned positively in several reviews. This seamless integration helps hoteliers manage guest data and operations more effectively. However, some users did encounter occasional syncing issues between MyStay and their PMS.

Unique capabilities

PMS Integration Guest Segmentation & Targeting Room Upgrade Merchandising Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) Ancillary Product Merchandising
4.9/5 ease of use 4.9/5 support 30 integrations
Visit Profile

Where the ratings diverge most

Overall Rating MyStay 5.0 vs 0.0 (+5)
Ease of Use MyStay 4.9 vs 0.0 (+4.9)
Customer Support MyStay 4.9 vs 0.0 (+4.9)
Value for Money MyStay 4.9 vs 0.0 (+4.9)
Onboarding MyStay 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About Check-in Scan vs MyStay Check in

Can Check-in Scan replace MyStay Check in?

It depends on your requirements. Check-in Scan and MyStay Check in share many core Contactless Check-in features, but each has unique capabilities. Check-in Scan offers 0 verified integration partners, while MyStay Check in offers 30. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. MyStay Check in leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Check-in Scan or MyStay Check in offer a free plan?

Check-in Scan: No. MyStay Check in: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Check-in Scan and MyStay Check in?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Check-in Scan has an HT Score of 0 and MyStay has 22. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information