The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 28 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Chowly shines .
Dgstay shines in ease of use and customer support , with exclusive features like Guest Re-Ordering and Payments Integrations.
Side-by-side ratings based on 28 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 28 |
After analyzing 28 verified reviews, Chowly users most value its , while Dgstay users highlight user-friendliness, efficiency and operation, instant updates and support. Click any theme to see what reviewers say.
| Chowly |
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| Pros | |
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+
User-friendliness
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+
Efficiency and operation
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+
Instant updates and support
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+
Customization and flexibility
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| Cons | |
How each product ranks among Mobile Ordering & Room Service vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Chowly |
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|---|---|---|
| Small (10-24 rooms) | — | #10 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 16 reviews |
| Large (75-199 rooms) ▾ | — | #6 8 reviews |
| X-Large (200+ rooms) | — | #6 3 reviews |
By Property Type
| Segment | Chowly |
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|---|---|---|
| Boutique ▾ | — | #8 7 reviews |
| Luxury | — | #10 3 reviews |
| Branded / Chain ▾ | — | #5 19 reviews |
By Region
| Segment | Chowly |
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|---|---|---|
| North America | — | #8 2 reviews |
| Europe ▾ | — | #2 23 reviews |
| Asia Pacific | — | #7 1 reviews |
| Middle East | — | #5 2 reviews |
According to HTR's product database, Chowly and Dgstay share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Chowly |
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|---|---|---|
| Digital Menu | ||
| In-Venue Ordering | ||
| Multi-Menu Ordering | ||
| QR Codes | ||
| Upselling | ||
| Web Based (Appless) |
What hoteliers love
2ROOMZ is praised for its intuitive, user-friendly design that simplifies operation for both hotel staff and guests. It allows for easy setup, smooth... 2ROOMZ is praised for its intuitive, user-friendly design that simplifies operation for both hotel staff and guests. It allows for easy setup, smooth training, and instant updates, making it an efficient tool in various hotel departments like front desk, housekeeping, and restaurants.
The tool is appreciated for its role in improving operational efficiency and facilitating brand standard compliance. By reducing the need for physical... The tool is appreciated for its role in improving operational efficiency and facilitating brand standard compliance. By reducing the need for physical documentation and centralizing information, it allows staff to focus on delivering better guest experiences.
Users commend the 2ROOMZ team for their responsiveness and quick implementation of updates and support. This feature ensures that any issues or reques... Users commend the 2ROOMZ team for their responsiveness and quick implementation of updates and support. This feature ensures that any issues or requested changes by the hotel staff are addressed immediately, maintaining smooth operations and high service standards.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Chowly and Dgstay share many core Mobile Ordering & Room Service features, but each has unique capabilities. Chowly offers 0 verified integration partners, while Dgstay offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Dgstay leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Chowly: No. Dgstay: No. Neither product currently offers a free tier. Most Mobile Ordering & Room Service vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Chowly has an HT Score of 0 and Dgstay has 78. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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