The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,257 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Acantech shines .
Cloudbeds shines in ease of use and customer support — especially for independent properties (4.6/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 1,257 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 1,257 |
After analyzing 1,257 verified reviews, Acantech users most value its , while Cloudbeds users highlight user-friendly interface, implementation and support, all-in-one ecosystem. Click any theme to see what reviewers say.
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User-Friendly Interface
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Implementation and Support
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All-in-One Ecosystem
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Channel Management
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Reservation Management
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Report Customization
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Acantech |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #1 592 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 212 reviews |
| Large (75-199 rooms) ▾ | — | #5 42 reviews |
| X-Large (200+ rooms) | — | #13 4 reviews |
By Property Type
| Segment | Acantech |
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| Boutique ▾ | — | #2 473 reviews |
| Luxury ▾ | — | #4 228 reviews |
| Branded / Chain ▾ | — | #6 116 reviews |
| Extended Stay ▾ | — | #2 93 reviews |
By Region
| Segment | Acantech |
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| North America ▾ | — | #2 435 reviews |
| Europe ▾ | — | #7 163 reviews |
| Asia Pacific ▾ | — | #3 226 reviews |
| Middle East ▾ | — | #7 11 reviews |
When choosing a property management system (PMS), your hotel needs a solution that simplifies operations, boosts revenue, and improves guest experience. Both Chr365 by Acantech and Cloudbeds PMS aim to meet these needs, but they diverge significantly in maturity, user adoption, and overall market presence. With hundreds of reviews and recent feedback, Cloudbeds emerges as the clear leader, but your decision should align with your hotel’s specific requirements.
Are you seeking a proven, widely adopted PMS with extensive integrations and a strong support network? Or are you considering a less-established solution that may lack comprehensive features and user feedback? Let’s compare these two options.
Chr365 by Acantech is a new entrant with no reviews or ratings available, making its reliability and user satisfaction uncertain. Conversely, Cloudbeds boasts over 1,071 reviews, a high 4.63 out of 5 rating, and recent feedback from 81 reviews in the last six months alone, indicating active customer engagement.
While Chr365 aims to address hospitality management, it does not currently showcase a broader ecosystem or a proven track record. Cloudbeds, on the other hand, consolidates reservation management, channel distribution, revenue tools, and guest engagement into one platform. Do you prefer a solution with proven performance and ongoing customer feedback? Or are you comfortable investing in a newer system with unknown long-term support?
If your hotel needs a comprehensive, scalable PMS trusted by thousands of hoteliers worldwide, Cloudbeds is the clear choice. It suits properties of all sizes, from boutique to large resorts, thanks to its extensive feature set and global presence.
If your hotel requires a solution with no current reviews or proven market adoption, Chr365 might seem appealing — but the lack of feedback, integrations, or case studies makes it a risky choice. For hotels prioritizing reliability, ease of deployment, and growth potential, Cloudbeds remains the safer, more proven option.
Cloudbeds has a user-friendly interface rated 4.61 out of 5, with many reviews emphasizing its intuitive design, simple onboarding, and staff adoption. Customers appreciate its mobile accessibility and straightforward workflows, often citing "ease of use" as a primary benefit.
Chr365 offers no available ratings or user feedback, so its usability and onboarding process are unknown. Without data on its interface or customer support, you cannot confidently assess its ease of use.
Edge: Cloudbeds.
Cloudbeds provides an extensive feature set with 64 unique functionalities, including channel management, revenue tools, online check-in, integrated CRM, payment processing, and advanced reporting. These features are designed to support property scalability and operational efficiency.
Chr365 offers no documented features or modules, making it impossible to evaluate its capabilities. Given Cloudbeds' comprehensive suite and proven deployment, it clearly offers more value and functionality.
Edge: Cloudbeds.
Cloudbeds consistently receives high marks for support, with a 4.41 out of 5 rating. Recent reviews highlight responsive, helpful assistance, with comments like "Cloudbeds' support team is responsive and proactive," and positive onboarding experiences.
Chr365 has no reviews or support ratings available. Without customer feedback, you cannot gauge its support quality or responsiveness.
Edge: Cloudbeds.
Cloudbeds connects with 190 verified partners, including major OTAs, payment gateways, and third-party tools, enabling seamless operations. Its open API and extensive marketplace facilitate third-party integrations tailored to varied property needs.
Chr365 has no publicly available integrations or partner data, making it less adaptable in an increasingly connected hospitality ecosystem.
Edge: Cloudbeds.
Cloudbeds has a strong reputation among hoteliers, with a 4.63/5 rating based on over 1,000 reviews, including recent feedback from 81 hotelier experiences. Properties across all segments, from boutique hotels to hostels, praise its ease of use, support, and revenue tools.
Chr365 lacks any publicly accessible reviews or ratings, leaving its reception among hoteliers unknown.
Edge: Cloudbeds.
Cloudbeds charges a base price of $600 per month, with no free tier or trial available. Pricing for Chr365 is undisclosed, and given its market absence, its cost structure remains unknown.
If budget transparency and value matter, Cloudbeds offers a predictable, scalable pricing model aligned with its extensive feature set.
Not ideal if:
Not ideal if:
Cloudbeds is a mature, extensively reviewed PMS with proven success across the hospitality industry worldwide. Its comprehensive features, ease of use, and active support make it a reliable partner for hotels seeking growth and operational excellence.
Chr365 by Acantech appears to be a nascent product with no customer feedback, integrations, or proven market traction. For hotels prioritizing stability, proven performance, and a broad ecosystem, Cloudbeds is the clear recommendation.
If your hotel needs a trusted, scalable platform with a strong reputation, go with Cloudbeds. Its extensive feature set and recent positive reviews affirm its leadership in the property management landscape.
Choose Chr365 only if you're prepared to take a risk on an untested solution and have the internal resources to evaluate its long-term potential. For most properties, Cloudbeds offers a safer, more strategic choice.
According to HTR's product database, Chr365 and Cloudbeds PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Acantech |
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Inventory Management | ||
| PMS connectivity |
Showing top differences. 52 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
What hoteliers love
Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training.... Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training. This ease of use is particularly beneficial for daily operations such as managing reservations and performing check-in/check-out processes.
Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsivenes... Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsiveness and assistance, complete feature parity on mobile and integration capabilities require more comprehensive support for a smoother transition.
Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multip... Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multiple systems, minimizing manual work and synchronizing operations in real time.
Where hoteliers push back
Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administra... Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administrative load, errors, and improves overall operational productivity. The system's drag-and-drop functionality is highlighted as particularly useful.
While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be va... While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be valuable for strategic decisions. This is a recurring theme among those seeking deeper analytics and visualization.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Chr365 and Cloudbeds PMS share many core Property Management Systems features, but each has unique capabilities. Chr365 offers 0 verified integration partners, while Cloudbeds PMS offers 190. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Chr365: No. Cloudbeds PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Acantech has an HT Score of 0 and Cloudbeds has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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