The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 256 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
cleartrip shines .
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Integrated Payment Processing and Booking Performance and Pace Reporting.
Side-by-side ratings based on 256 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 0 | 256 |
After analyzing 256 verified reviews, cleartrip users most value its , while eviivo users highlight support and on-boarding experience, ease of use and intuitive interface, comprehensive feature set. Click any theme to see what reviewers say.
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Support and on-boarding experience
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Ease of use and intuitive interface
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Comprehensive feature set
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Time-saving benefits
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Mobile functionality
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Technical and display issues
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Pricing and subscription
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | cleartrip |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #7 66 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #14 21 reviews |
| Large (75-199 rooms) ▾ | — | #13 5 reviews |
| X-Large (200+ rooms) | — | #14 2 reviews |
By Property Type
| Segment | cleartrip |
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| Boutique ▾ | — | #9 38 reviews |
| Luxury ▾ | — | #8 42 reviews |
| Branded / Chain ▾ | — | #9 24 reviews |
| Extended Stay ▾ | — | #6 25 reviews |
By Region
| Segment | cleartrip |
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| North America ▾ | — | #6 21 reviews |
| Europe ▾ | — | #3 194 reviews |
| Asia Pacific | — | #25 1 reviews |
| Middle East | — | #20 2 reviews |
Choosing the right channel management software is crucial for your hotel's success, especially when balancing ease of use, feature set, integrations, and support. Both cleartrip and eviivo Suite™ CM aim to streamline booking channels, but their capabilities and reputations differ markedly.
cleartrip offers a simple, no-frills approach with minimal reviews and limited features, primarily focusing on basic connectivity. In contrast, eviivo Suite™ CM boasts a broad feature set, extensive integrations, and a large, recent review base, making it the more dependable choice for hotels seeking comprehensive management.
cleartrip's minimal review footprint and lack of recent feedback make it difficult to assess its current performance or customer satisfaction. Its zero-star ratings across key categories suggest limited functionality and support, leaving your team to wonder if it can meet your operational needs.
eviivo Suite™ CM, with over 231 reviews and recent feedback from 25 users, demonstrates high customer satisfaction—particularly in ease of use, support, and value. Its active presence in multiple regions and positive review trends underscore its reliability.
Would your hotel benefit from a product backed by a thriving community and ongoing support? Clearly, eviivo’s more recent and plentiful reviews give it a decisive edge.
If your hotel needs robust channel management with advanced features—like multi-property support, rate management, and extensive OTA integrations—then eviivo Suite™ CM is the clear choice. Its comprehensive feature set, including inventory management and analytics, caters to larger or growing properties.
Conversely, if your hotel is a small operator seeking a basic, no-cost solution with minimal functionality, cleartrip might appear appealing; however, the lack of recent reviews and support suggests it’s not a reliable long-term option. For most hotels, eviivo’s proven track record and large user base make it the safer investment.
If your primary concern is managing multiple properties efficiently, maximizing revenue, and avoiding overbookings, go with eviivo. If your needs are very modest and you want a free or minimal setup, then consider cleartrip—but be cautious about its untested support.
cleartrip’s user experience isn’t well-documented, and with a rating of 0/5, it suggests no recent feedback on usability. Its minimal reviews imply limited features and probably a basic interface that might not meet modern hotel management standards.
eviivo Suite™ CM scores 4.65/5 in ease of use, with numerous recent reviews praising its intuitive interface, simple onboarding, and efficient management tools. Support staff are recognized for helpful, friendly guidance, making staff adoption straightforward.
Edge: eviivo Suite™ CM.
cleartrip offers no features beyond basic channel connectivity, with no additional functionalities listed. This severely limits its ability to support complex hotel operations or multi-channel management.
eviivo Suite™ CM provides 15 unique features, including PMS connectivity, bulk updates, 2-way integrations, channel self-mapping, rate support, inventory management, analytics, and multi-currency support. These tools enable comprehensive, strategic management of your distribution channels.
Edge: eviivo Suite™ CM.
cleartrip’s support ratings are unavailable, and with no recent reviews, it’s impossible to gauge support quality. Its lack of feedback raises concerns about responsiveness and ongoing assistance.
eviivo Suite™ CM is highly praised, with a 4.78/5 customer support rating and recent positive reviews emphasizing quick, helpful, and empathetic assistance. Support agents are commended for clarity and dedication, which is vital during onboarding and troubleshooting.
Edge: eviivo Suite™ CM.
cleartrip lists only one verified partner, Yanolja Cloud Solution, limiting its connectivity options significantly.
eviivo Suite™ CM, with 32 verified partners, covers a wide array of OTAs and property management tools, including Experience Hotel, Hotelchamp, Tripadvisor, Canary Technologies, D-Edge, and others. This extensive integration network enhances your property’s visibility and management flexibility.
Edge: eviivo Suite™ CM.
cleartrip has no recent reviews or ratings, making it impossible to assess hotel satisfaction.
eviivo Suite™ CM’s 9.72/10 NPS score and 97% likelihood to recommend, backed by 25 recent reviews, reflect broad satisfaction across various property types—including vacation rentals, B&Bs, and small hotels. Hotels value its ease of use, support, and feature richness.
Edge: eviivo Suite™ CM.
cleartrip does not publicly list pricing, suggesting it may be a free or minimal service without dedicated support or features.
eviivo Suite™ CM costs $700 upfront, with ongoing expenses likely tied to property size or usage, although exact tiered pricing isn’t specified. The investment reflects its extensive feature set and support services.
Not ideal if:
Not ideal if:
cleartrip offers minimal functionality with no recent reviews or robust support, making it unsuitable for most hotels aiming for growth or efficiency. Its lack of features and regional presence limit its viability as a long-term solution.
eviivo Suite™ CM, with its extensive feature set, proven support, and large user base, is tailored for hotels looking to grow, automate, and optimize their distribution channels. Its recent reviews and high satisfaction ratings demonstrate it’s a dependable, scalable platform.
For most hotels, especially those with ambitions to expand or streamline operations, eviivo Suite™ CM remains the smarter choice. Use cleartrip only if your needs are extremely basic, and you’re prepared to accept significant limitations.
According to HTR's product database, cleartrip and eviivo Suite™ CM share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | cleartrip |
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| 2-way real time integrations | ||
| Bulk Updates & Multiple Restrictions | ||
| Channel Self-Mapping | ||
| PMS connectivity | ||
| Support for Weekly & Monthly Rates | ||
| Yield Rules |
Showing top differences. 3 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
What hoteliers love
Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transiti... Many reviews highlight the excellent support and onboarding experience provided by Eviivo, especially the role played by agents in easing the transition and setup process. The support team is noted for its quick, clear assistance, essential for smooth operations.
Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy use... Users repeatedly praised Eviivo for its intuitive platform that simplifies booking and channel management, making it ideal even for non-tech-savvy users. The ease of navigation across reservations, channels, and settings has significantly reduced administrative tasks.
The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that t... The diverse capabilities of Eviivo, such as multi-property management and centralized control over operations, are highly valued. Users mention that these features save time and optimize daily management, although some call for more customization options.
Where hoteliers push back
While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, lead... While the platform is praised for desktop use, several reviews criticize the mobile site's cumbersome nature and the app's lack of intuitiveness, leading to challenges in managing bookings on the go.
Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technica... Some users experienced initial technical issues, such as display bugs, but noted these were resolved quickly with support. Users feel ongoing technical improvements could benefit the overall platform.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. cleartrip and eviivo Suite™ CM share many core Channel Managers features, but each has unique capabilities. cleartrip offers 1 verified integration partners, while eviivo Suite™ CM offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ CM leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
cleartrip: No. eviivo Suite™ CM: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. cleartrip has an HT Score of 0 and eviivo has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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