The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 49 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Climber a Revenue Analytics Company shines in ease of use and customer support , with exclusive features like Market Insights Reporting.
Infor shines when it comes to customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Mobile App.
Side-by-side ratings based on 49 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 9 | 40 |
After analyzing 49 verified reviews, Climber a Revenue Analytics Company users most value its , while Infor users highlight customer support, reporting capabilities, forecasting support. Click any theme to see what reviewers say.
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Customer Support
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Reporting Capabilities
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Forecasting Support
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User-Friendly Interface
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Rate Recommendations
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Forecast Accuracy
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PMS Integration
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How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #37 2 reviews | #43 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #36 5 reviews | #24 11 reviews |
| Large (75-199 rooms) ▾ | #24 2 reviews | #7 19 reviews |
| X-Large (200+ rooms) | — | #11 5 reviews |
By Property Type
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| Boutique ▾ | #35 6 reviews | #24 19 reviews |
| Luxury ▾ | #36 3 reviews | #18 23 reviews |
| Branded / Chain ▾ | #38 2 reviews | #15 19 reviews |
| Extended Stay | — | #35 1 reviews |
By Region
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| North America | #37 0 reviews | #22 2 reviews |
| Europe ▾ | #24 8 reviews | #28 6 reviews |
| Asia Pacific ▾ | — | #7 21 reviews |
| Middle East | — | #16 1 reviews |
Choosing between Climber, a Revenue Analytics Company, and Infor EzRMS hinges on your hotel’s specific needs, operational scale, and preferred approach to revenue management. Both systems aim to optimize your pricing strategies, but they diverge significantly in features, ease of use, and market focus. Climber emphasizes AI-driven automation and simplicity, while Infor offers a comprehensive, data-rich platform rooted in extensive industry experience. Which aligns better with your hotel’s strategic priorities?
While Climber’s recent reviews show a higher volume and more current feedback, Infor’s reputation and established presence remain influential. Your decision should lean toward the platform that best suits your property’s size, sophistication, and operational resources. Are you ready to explore which product matches your hotel’s profile?
Both Climber and Infor EZRMS serve to improve revenue through pricing strategies, but they do so with different strengths. Climber’s AI-powered system automatically adjusts rates up to 24 times daily, making it ideal for hotels seeking automation and rapid responsiveness. In contrast, Infor EzRMS provides detailed forecasting, extensive reporting, and manual control, catering to hotels that prefer a more analytical, hands-on approach.
Climber’s recent reviews, with a 5/5 overall rating and a 98% likelihood to recommend, highlight its ease of use, fast onboarding, and support. Conversely, Infor, with a 4.46/5 rating and an older review base, stresses its depth of data and flexibility but faces criticism over forecast accuracy and system delays. Do you favor automation or detailed control for your revenue management strategy?
If your hotel needs a straightforward, AI-powered system that automates rate adjustments with minimal manual intervention, Climber is the clear choice. Its ability to react swiftly to demand, with a near-perfect user rating, suits hotels that prioritize ease of use and quick results. For properties looking for a tool that enhances strategic analysis while maintaining automation, Climber’s 19 exclusive features—such as Market Insights Reporting and Automatic Pricing Updates—are compelling.
On the other hand, if your hotel requires a highly flexible, multi-layered platform that offers deep forecasting, extensive reporting, and manual controls, Infor EzRMS fits better. Its feature set—like automated room-type pricing, open API, and integrated content management—serves larger hotels and chains seeking comprehensive revenue management. Consider Infor if your team values granular control over pricing tactics and data analysis.
Climber’s intuitive interface, rated 4.89/5, and fast onboarding process make it accessible for hotels that lack extensive revenue management expertise. Users highlight its user-friendly dashboards and efficient support, with reviews praising the simplicity of setup and daily operations. The absence of a mobile app noted in reviews is a minor drawback but doesn’t hinder overall ease of use. Edge: Climber.
In contrast, Infor EzRMS, with a 4.49/5 ease-of-use score, offers a rich, multi-functional platform that can be overwhelming initially. Its interface is generally regarded as user-friendly but requires more training, especially to navigate its extensive features. Hotels with larger teams or more experienced revenue managers might find Infor’s complexity manageable. Overall, Climber is simpler for quick adoption, while Infor caters to more detailed control.
Climber’s feature count—19 exclusive features—includes analytics dashboards, market insights, booking pattern analysis, and automatic pricing updates, all designed for quick, strategic decision-making. Its unique features aim to streamline daily revenue tasks and enhance market responsiveness. Infor EzRMS offers 18 features, including contact management, task reminders, open API, and inventory management, focusing on detailed operations and integrations.
While both systems share 14 core features, Climber’s dedicated market intelligence and exception management tools stand out for hotels seeking agile, automated pricing. Infor’s strengths lie in its deep data handling, PMS integrations, and broader operational modules. For a hotel prioritizing rapid, AI-driven adjustments, Climber’s feature set is more targeted; for those needing comprehensive control, Infor’s suite is advantageous. Edge: Climber.
Climber’s support, rated 5/5, and recent reviews praising the team’s responsiveness underscore its commitment to customer success. Users describe the onboarding as smooth, with Beatriz from the team frequently highlighted for her assistance. The support experience appears personalized and proactive, helping hotels maximize the platform’s potential.
Infor’s support, rated 4.04/5, receives mixed feedback. While large clients like major chains appreciate its extensive resources, smaller properties often find the response less prompt and the support less tailored. Some reviews mention delays following system updates and occasional functional issues. For hotel teams valuing quick, attentive support, Climber clearly holds an edge.
Infor’s extensive network of over 113 verified partners, including industry giants like SiteMinder, OmniBees, and Zaplox, highlights its broad integration capabilities. Shared integrations with Climber include Omnibees, SiteMinder, and Lighthouse, but Infor’s ecosystem supports more comprehensive operational systems like inventory, CRM, and content management.
Climber’s seven verified partners, though fewer, focus on essential revenue tools and market data. If your hotel relies on a complex tech stack or plans significant system integrations, Infor’s open API and extensive partner network may be more suitable. For simpler, targeted revenue management, Climber’s integrations suffice. Edge: Infor.
Climber, with just nine reviews, has a perfect 5/5 rating and a 98% recommendation rate. Hoteliers praise its user-friendliness, quick setup, and the support team’s responsiveness. Its recent reviews reinforce its status as a top-rated choice among smaller or mid-sized hotels seeking straightforward automation.
Infor’s broader review base—39 reviews—yields a solid 4.46/5 rating. Hotels in the luxury and branded segments tend to rate it higher (average 4.6/5), appreciating its depth of features, but smaller properties report issues related to forecast accuracy and system delays. Overall, Climber’s recent, highly positive reviews give it an edge in perceived satisfaction.
Climber’s pricing is straightforward at $1,000 per month with no implementation or trial fees, making it transparent and accessible for many hotels. Infor EzRMS does not publicly disclose pricing, which often indicates a tailored quote based on hotel size and needs, potentially making it less predictable for smaller properties.
If budget certainty is vital, Climber offers clear value with a fixed monthly fee. Larger chains or hotels with complex requirements might find Infor’s modular approach and custom quotes more suited, although this could involve higher costs.
Hotels that benefit most from Climber’s AI-driven automation include:
Not ideal if your hotel requires extensive customization, in-depth operational controls, or has an existing advanced revenue management team comfortable with manual analysis.
Infor EzRMS suits:
Not ideal if your hotel prefers simple automation, quick deployment, or has limited revenue management resources.
Climber’s core advantage is its AI-powered automation, high user satisfaction, and simplicity, making it suitable for hotels seeking quick, measurable revenue improvements. It’s particularly effective for mid-sized properties or those new to revenue management automation.
Infor EzRMS offers a robust, data-rich environment ideal for larger hotels or chains that need detailed forecasting, extensive operational control, and deep integrations. Its complexity suits teams with experienced revenue managers who demand granular, customizable tools.
If your hotel prioritizes ease of use, rapid deployment, and proven recent reviews, Climber stands out as the better choice. Conversely, if your operation benefits from a comprehensive, customizable system with a broad feature set and extensive integrations, Infor EzRMS is more appropriate.
In conclusion, for most hotels looking for a modern, highly rated solution with recent positive feedback, Climber is the recommended choice. Its focus on automation and simplicity has resonated with users, reflected in its high satisfaction scores and recent reviews.
Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,000/mo | — |
According to HTR's product database, Climber, a Revenue Analytics Company and Infor EzRMS share 14 features. Here are the key differences — features one has that the other lacks.
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| Analytics dashboard | ||
| Bulk Adjustments | ||
| Client Communication Portal | ||
| Contact Management/CRM | ||
| Content & File Management | ||
| Itinerary Printouts | ||
| Manage Exceptions | ||
| Multi-Property Dashboard | ||
| Price Explanation | ||
| Seating Management | ||
| Set Boundaries | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 25 more features differ between these products.
Ranks higher for
Unique capabilities
What hoteliers love
EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.
EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.
The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.
Where hoteliers push back
EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.
Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Climber, a Revenue Analytics Company and Infor EzRMS share many core Revenue Management Systems features, but each has unique capabilities. Climber, a Revenue Analytics Company offers 7 verified integration partners, while Infor EzRMS offers 113. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Climber, a Revenue Analytics Company leads in ease of use at 4.9/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Climber, a Revenue Analytics Company: No. Infor EzRMS: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Climber a Revenue Analytics Company has an HT Score of 0 and Infor has 25. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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