The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,414 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines in ease of use and customer support — especially for brand properties (4.5/5) , with exclusive features like Mobile optimized/responsive and Revenue management module.
Laundris shines .
Side-by-side ratings based on 1,414 verified hotelier reviews on HTR.
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| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 1,414 | 0 |
After analyzing 1,414 verified reviews, Cloudbeds users most value its intuitiveness and ease of use, automation and efficiency, reservations and channel management, while Laundris users highlight . Click any theme to see what reviewers say.
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Intuitiveness and Ease of Use
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Automation and Efficiency
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Reservations and Channel Management
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Reporting and Analytics
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Reservation Flexibility and Editing
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Currency Conversion and Financial Operations
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Mobile Functionality
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Laundris |
|---|---|---|
| Small (10-24 rooms) ▾ | #2 675 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 235 reviews | — |
| Large (75-199 rooms) ▾ | #1 51 reviews | — |
| X-Large (200+ rooms) ▾ | #4 5 reviews | — |
By Property Type
| Segment |
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Laundris |
|---|---|---|
| Boutique ▾ | #1 546 reviews | — |
| Luxury ▾ | #3 245 reviews | — |
| Branded / Chain ▾ | #2 145 reviews | — |
| Extended Stay ▾ | #2 96 reviews | — |
By Region
| Segment |
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Laundris |
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| North America ▾ | #2 532 reviews | — |
| Europe ▾ | #4 166 reviews | — |
| Asia Pacific ▾ | #3 201 reviews | — |
| Middle East ▾ | #3 13 reviews | — |
Choosing between Cloudbeds HMS and Laundris hinges on your hotel’s core operational needs. Cloudbeds offers an all-in-one property management solution that streamlines reservations, guest communication, and revenue management—ideal for hoteliers seeking a comprehensive system. Laundris specializes in textile lifecycle management, focusing on inventory visibility and operational cost reduction. Which problem is more urgent for your team today: overall property operations or textile management?
Both products aim to improve efficiency, but they do so in distinct ways. Cloudbeds addresses a broad spectrum of hotel functions, whereas Laundris zeroes in on linen and textile lifecycle oversight. Your decision depends on whether you prioritize integrated hotel management or detailed textile control.
Will your hotel benefit more from a unified management platform, or is textile optimization the missing piece of your operational puzzle?
Cloudbeds is a hotel management platform trusted by over 1,200 hotels, with a 4.62/5 overall rating based on recent reviews from 76 hotels in the past six months. Its strengths include ease of use (4.58/5), customer support (4.38/5), and a high likelihood to recommend (91%). Its features cover reservations, channel management, payment processing, revenue management, and guest communication—making it an all-in-one SaaS for property operations.
Laundris, by contrast, has no reviews or ratings available, reflecting its niche focus and limited market presence. It provides visibility into textile lifecycle management but lacks the broader operational management features that hoteliers rely on daily. Without recent reviews or verified user feedback, Laundris remains less proven in the hotel management space.
Given the clear, recent user feedback and high ratings, Cloudbeds stands out as the more reliable choice for hotels seeking an integrated management system. Are you ready to see how a platform with a proven track record can transform your operations?
If your hotel needs a comprehensive management system that covers reservations, distribution, guest engagement, and revenue insights, go with Cloudbeds. It’s suited for properties of all sizes, from boutique hotels to resorts, looking for an all-in-one platform with a large ecosystem of integrations.
If your primary challenge is managing textiles—tracking linens, reducing waste, and controlling inventory costs—Laundris could be relevant. It’s tailored for hotels with high linen turnover or those seeking detailed lifecycle analytics, though it lacks broader property management features.
For hoteliers aiming to streamline daily operations and increase revenue with a trusted, well-reviewed platform, Cloudbeds is the clear choice. Conversely, if textile management is your bottleneck, Laundris may serve as a supplementary tool rather than a core system.
Cloudbeds receives a 4.58/5 in ease of use, with many reviewers citing its intuitive interface and quick onboarding. Users praise its user-friendly dashboards, mobile responsiveness, and the simplicity of managing reservations and guest communication, with some highlighting that new staff can be trained within days.
Laundris, however, has no available user ratings or reviews to assess its usability. The absence of recent feedback makes it difficult to gauge how easily staff can adopt or navigate the platform. Without evidence of user experience, it’s uncertain whether Laundris offers the same level of accessibility as Cloudbeds.
Edge: Cloudbeds, given its proven high rating in ease of use and recent positive reviews.
Cloudbeds offers over 90 features, including PMS connectivity, analytics dashboards, inventory management, multi-channel distribution, revenue management, online check-in, automated emails, and integrated payment processing. Its feature set covers nearly every aspect of hotel operations, making it a flexible and robust solution.
Laundris, by comparison, has no listed features beyond textile lifecycle tracking and inventory visibility. Its focus is narrow, aimed solely at textile management, with no broader hotel operational features.
The strength of Cloudbeds lies in its extensive, verified feature set that supports daily hotel management at scale. Laundris’s limited scope restricts its utility to textile-specific functions.
Edge: Cloudbeds, with 90+ features tailored for comprehensive hotel management.
Cloudbeds is rated 4.38/5 for customer support, with recent reviews praising its quick, friendly, and effective assistance. Users describe support as attentive and capable of resolving issues swiftly, which is crucial during busy periods or when onboarding new staff.
Laundris has no publicly available customer support ratings or recent reviews, making it impossible to assess the quality or responsiveness of their support team. The lack of user feedback suggests less proven support availability.
Edge: Cloudbeds, with a strong track record of responsive, well-rated support.
Cloudbeds boasts over 190 verified integration partners, including popular OTAs, payment gateways, POS systems, and revenue management tools. Its extensive ecosystem enables seamless data flow across multiple platforms, reducing manual entry and errors.
Laundris has no publicly listed integrations or verified partner connections, limiting its ability to connect with other hotel systems. Its niche focus on textiles means it’s not designed to interface with external hotel management tools.
Cloudbeds’s broad integration network makes it a more flexible, scalable solution for hotels seeking operational cohesion.
Edge: Cloudbeds, with 190+ verified integrations.
Cloudbeds has a 4.62/5 rating across 1,219 reviews, with recent feedback from 76 hotels showing a high likelihood (91%) of recommendation. Hotels in diverse segments—boutiques, hostels, resorts—praise its ease of use, automation, and support.
Laundris has no reviews or ratings, making comparison impossible. Without user feedback, it’s not rated by hotel managers or staff.
Given the substantial recent reviews and high ratings, Cloudbeds is clearly the preferred choice among hoteliers.
Edge: Cloudbeds.
Cloudbeds’s pricing starts at $500/month, with no free tier, freemium, or trial options available. Its transparent monthly fee covers its extensive feature set, with additional costs possibly for add-ons or integrations.
Laundris’s pricing information is not publicly available. As a niche textile management platform, its costs are likely customized based on hotel size and needs, but no specific figures are provided.
If budget transparency matters, Cloudbeds offers clarity upfront. Laundris’s pricing remains opaque, potentially requiring direct contact for a quote.
Cloudbeds offers a well-established, versatile platform with a proven track record of high ratings and extensive features. Its broad integration network and user-friendly design make it suitable for properties looking to streamline operations and grow revenue.
Laundris, while focused on textile management, lacks the widespread adoption, reviews, and features necessary for full hotel operations. It’s best used as a supplementary tool if textile lifecycle tracking is your top priority.
If you want a reliable, comprehensive management system backed by recent positive reviews, Cloudbeds is the clear choice. If textile lifecycle management is your main concern, consider Laundris as a specific solution, but keep in mind its limited scope.
In conclusion, for the vast majority of hotels seeking operational efficiency and revenue growth, Cloudbeds stands out as the more proven, feature-rich option.
According to HTR's product database, Cloudbeds HMS and Laundris share 0 features. Here are the key differences — features one has that the other lacks.
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Laundris |
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Centralized user & role management | ||
| Inventory Management | ||
| Multi-lingual | ||
| PMS connectivity |
Showing top differences. 78 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
What hoteliers love
Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.
The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.
Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.
Where hoteliers push back
The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.
Concerns are noted regarding the precision of currency conversion, especially in multi-currency operations. Users have highlighted discrepancies which... Concerns are noted regarding the precision of currency conversion, especially in multi-currency operations. Users have highlighted discrepancies which affect reconciliation processes. Enhanced configurations for currency conversion could simplify financial management.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Cloudbeds HMS and Laundris share many core Hotel Management Software features, but each has unique capabilities. Cloudbeds HMS offers 189 verified integration partners, while Laundris offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds HMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cloudbeds HMS: No. Laundris: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 100 and Laundris has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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