Laundris vs. RMS:
Which Is Right for You?

The Decision

Choosing the right hotel management software can significantly impact your operational efficiency, guest satisfaction, and revenue growth. In this comparison, RMS by RMS clearly stands out as the more established and feature-rich platform, while Laundris is a niche textile management solution with limited market presence. Both aim to streamline hotel operations, but their core functionalities and target use cases diverge sharply.

RMS’s extensive POS, revenue management, and channel management features are designed for hotels seeking a comprehensive property management system. Laundris, on the other hand, focuses exclusively on textile lifecycle management—a specialized area. Are you looking for a full-spectrum PMS or a targeted textile solution?

Is Laundris or RMS Better for Hotels?

Laundris is tailored to hotels that need to optimize textile lifecycle and linen management, making it ideal for properties where textiles represent a significant operational cost. RMS offers a broad suite of modules like reservation management, booking engine, and guest CRM, catering to hotels that want an all-in-one system to manage bookings, revenue, and guest communications.

While Laundris’s niche focus helps reduce textile-related costs, RMS’s extensive feature set supports complex multi-property operations and revenue optimization. RMS’s 224 recent reviews with an average rating of 4.56/5 demonstrate strong market confidence, contrasting with Laundris’s lack of reviews and market data. Is your priority a specialized textile system or a full-feature hotel management platform?

RMS vs Laundris: Which Should Your Hotel Choose?

If your hotel needs a versatile property management system with integrated booking, revenue management, channel connectivity, and guest engagement tools, RMS is the clear choice. It’s trusted by over 7,000 properties globally and offers 74 unique features, making it suitable for hotels of all sizes.

Choose Laundris if your primary concern is textile lifecycle visibility and automation, especially in operations with high linen costs or complex inventory needs. It’s a niche solution designed to control textile costs and improve operational efficiency in laundry-heavy environments.

For most hoteliers, RMS’s broad functionality, proven track record, and recent reviews make it the recommended option. Laundris is better suited for hotels with a specific textile management challenge.

Is Laundris or RMS Easier to Use?

RMS boasts an average user rating of 4.3/5 for ease of use, with many reviewers praising its intuitive interface, quick onboarding, and responsive staff. Users frequently highlight how RMS’s setup process is straightforward, with a 4.14/5 onboarding rating, and mention that the platform feels accessible despite its extensive functions.

Laundris’s rating, however, remains at 0/5 for ease of use due to a lack of reviews and detailed user feedback. Given the absence of recent feedback and reviews, RMS’s user experience is clearly better established.

Edge: RMS

Which Has Better Features: Laundris or RMS?

RMS offers 74 distinct features, including channel management, revenue management modules, integrated CRS, booking engine, guest CRM, POS, automated night audit, multi-lingual and multi-currency support, and more. These features support a comprehensive hotel operation, from reservations to guest engagement and revenue optimization.

Laundris provides no features beyond textile lifecycle management, focusing solely on textile visibility and automation. Its niche functionality doesn't extend to core hotel operations like bookings or guest management.

Edge: RMS

Which Has Better Customer Support: Laundris or RMS?

RMS’s customer support is rated at 4.52/5 based on recent reviews, with hoteliers praising its responsiveness and helpfulness. Review quotes mention quick issue resolution and dedicated support teams, which are critical during onboarding and operational challenges.

Laundris’s support rating is unavailable, but its no reviews and limited market presence suggest a less proven support infrastructure.

Edge: RMS

Which Has More Integrations: Laundris or RMS?

RMS offers 112 verified integrations with third-party tools, including Criton, Sage, STR, HiJiffy, and more, enhancing its versatility. It also features a native channel manager, payment processing, and POS integrations, enabling seamless operations across platforms.

Laundris has no verified integrations listed, indicating limited connectivity outside its textile management niche.

Edge: RMS

Which Do Hoteliers Rate Higher: Laundris or RMS?

Given the absence of reviews for Laundris, RMS’s ratings are the only meaningful data, with a 4.56/5 overall rating from 224 reviews. Hotels across segments like boutique hotels, motels, and resorts frequently praise RMS’s intuitive interface, comprehensive features, and reliable support.

Laundris’s lack of reviews makes it impossible to gauge user satisfaction, but its niche focus suggests it’s tailored to specific operational needs rather than general hotel management.

Edge: RMS

How Much Do Laundris and RMS Cost?

Laundris’s pricing information is unavailable, suggesting it may have a custom or limited pricing model. RMS charges a base price of $700 per month, with no trial or freemium options, which is typical for enterprise-grade hotel management systems.

Considering the extensive features and support, RMS’s pricing reflects its broad capabilities, while Laundris’s cost structure remains unclear.

What Type of Hotel Should Use Laundris?

• Hotels that prioritize textile management and linen lifecycle visibility, such as large resorts, laundry-heavy properties, or hotels with significant operational costs tied to textiles.
• Teams that want to automate linen inventory and reduce waste.
• Hotels aiming to improve linen-related operational efficiency.
• Properties with dedicated laundry or linen services seeking better tracking.

Not ideal if you need a comprehensive PMS or revenue management system.

What Type of Hotel Should Use RMS?

• Hotels of all sizes seeking a unified system for reservations, revenue management, and guest engagement.
• Properties that require extensive channel management and online booking capabilities.
• Hotels looking to streamline operations through automation and real-time insights.
• Multi-property groups wanting centralized control and reporting.
• Hotels that prioritize guest communication, online check-in, and integrated point of sale.

Not ideal if you need a solution solely focused on textile or linen management.

RMS vs Laundris: The Bottom Line for Hotels

RMS offers a full-featured hospitality platform with proven reliability, extensive integrations, and broad market presence. Its 224 recent reviews and 4.56/5 rating underscore its position as a trusted, scalable solution suitable for most hotel types.

Laundris specializes in textile lifecycle management, which makes it ideal for hotels with significant linen costs or laundry operations, but it lacks the broader hotel management features and market validation RMS provides.

Choose RMS if you want a capable, all-in-one property management system that covers diverse operational needs. Opt for Laundris only if textile management is your primary operational focus, and your hotel’s core systems are already in place.