The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,437 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines in reservations and calendar management — especially for bed & breakfast properties (4.6/5), with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 1,437 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 1,437 | 0 |
After analyzing 1,437 verified reviews, Cloudbeds users most value its reservations and calendar management, ease of use and system simplicity, reporting and analytics, while Rezovation users highlight . Click any theme to see what reviewers say.
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Reservations and calendar management
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Ease of use and system simplicity
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Reporting and analytics
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Channel management and OTA synchronization
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Customer support and onboarding
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Billing, invoices, and payments
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Mobile app limitations
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #1 694 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 222 reviews | — |
| Large (75-199 rooms) ▾ | #4 48 reviews | — |
| X-Large (200+ rooms) | #15 3 reviews | — |
By Property Type
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| Boutique ▾ | #1 562 reviews | — |
| Luxury ▾ | #4 242 reviews | — |
| Branded / Chain ▾ | #6 126 reviews | — |
| Extended Stay ▾ | #2 100 reviews | — |
By Region
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| North America ▾ | #2 468 reviews | — |
| Europe ▾ | #7 175 reviews | — |
| Asia Pacific ▾ | #3 340 reviews | — |
| Middle East ▾ | #7 12 reviews | — |
Cloudbeds PMS and Rezovation both position themselves as property management systems (PMS) for hospitality, but their market presence and product maturity diverge sharply. Cloudbeds is a comprehensive, globally adopted PMS with 1,422 verified reviews averaging 4.6 out of 5, serving diverse property types from hostels to luxury hotels across 103 countries. Rezovation, meanwhile, lacks any publicly available reviews, verified integrations, or recent user feedback on Hotel Tech Report, limiting evidence of its current performance or fit.
Both products aim to simplify reservation management and distribution for small to medium-sized accommodations. Cloudbeds integrates PMS, channel management, booking engine, payments, and guest communications into one platform, reducing manual work and overbooking risk. Rezovation focuses on small hotels, inns, and B&Bs, offering online reservations, website design, and credit card integration. However, its zero presence on Hotel Tech Report indicates a lack of verified performance data or recent user validation.
If you operate a small to medium independent hotel, hostel, or boutique property anywhere from North America to Asia Pacific, Cloudbeds is the data-backed choice. Its 1,422 reviews averaging 4.6 overall, 182 in the last six months with an even higher 4.8 rating, demonstrate current user satisfaction. Cloudbeds’ integrated channel manager, booking engine, and automated workflows reduce front-desk workload and prevent overbookings, supporting properties scaling beyond a single location.
Rezovation, with no verified reviews or integrations, has an unproven track record on Hotel Tech Report. If your property is a small inn or B&B looking for basic online reservations and website marketing tools but without access to a broader PMS ecosystem or integrations, Rezovation might be worth exploring further directly. However, the lack of recent user feedback or publicly available pricing makes it difficult to recommend confidently for properties needing a scalable, all-in-one PMS.
Cloudbeds scores 4.6 out of 5 for ease of use and 4.5 for onboarding across 1,422 reviews. Reviewers consistently note the intuitive interface reduces training time for front desk and housekeeping staff, enabling teams with limited technical expertise to manage reservations, housekeeping, and billing without friction. Users highlight drag-and-drop calendars, clear status views, and straightforward channel management as daily workflow improvements.
Rezovation lacks any publicly reported ratings or reviews for ease of use or onboarding on Hotel Tech Report. Without recent user feedback, no comparison can be made. Given Cloudbeds’ large, recent review volume affirming usability, the evidence supports Cloudbeds’ accessibility for hotel teams learning or switching PMS software.
Edge: Even.
Cloudbeds offers 64 unique hotel-specific features that Rezovation does not list, including channel manager with unlimited channels, integrated booking engine, real-time inventory synchronization, revenue management, automated night audit, multi-currency and multi-language support, guest CRM with messaging and digital check-in/out, housekeeping mobile app with live status updates, and integrated payment processing with PCI compliance. These features reduce manual work for front desk, housekeeping, and revenue managers, enabling real-time rate adjustments and guest communication from a single platform.
Rezovation does not list any features on Hotel Tech Report for direct comparison. It emphasizes online reservations, website design, and credit card integration but lacks detailed PMS functionalities like housekeeping modules, automated revenue management, or guest messaging. The absence of feature data severely limits confidence in Rezovation’s operational scope compared to Cloudbeds.
Edge: Cloudbeds PMS by Cloudbeds.
Cloudbeds holds a 4.4 out of 5 rating for customer support and 4.5 for onboarding from 1,422 reviews, including 182 in the last six months. Reviewers often praise knowledgeable onboarding teams and helpful support, though some note slower response times and reliance on chat or ticketing systems rather than immediate phone support. This feedback suggests a generally effective but occasionally delayed support experience.
Rezovation lacks any verified customer support ratings or user comments on Hotel Tech Report. Without user reviews, assessing support quality is impossible, making Cloudbeds the only evidenced choice for reliable assistance.
Edge: Even.
Cloudbeds integrates with 208 verified partners, covering key tools like AdsHotel, FLEXIPASS keyless entry, ManCloud, Sirvoy, and HiJiffy. These integrations support multi-channel distribution, guest access control, housekeeping, and marketing automation, allowing hotels to customize their technology ecosystem. This is crucial for properties expanding operations or seeking specialized tools without replacing their PMS.
Rezovation has no verified integrations on Hotel Tech Report. This lack limits its capacity for customization and connection to third-party systems beyond its core offering, which can restrict operational flexibility for hotels needing more complex tech stacks.
Edge: Cloudbeds PMS by Cloudbeds.
Cloudbeds holds a 4.6 out of 5 overall rating from 1,422 reviews, with 182 recent reviews averaging 4.8, indicating current strong user satisfaction. Ratings by segment are consistently high: 4.6 for Bed & Breakfasts (586 reviews), Boutique Hotels (579), Hostels (305), Luxury Hotels (243), and Resorts (400). This breadth confirms Cloudbeds’ appeal across diverse property types and geographies.
Rezovation has no reviews on Hotel Tech Report, providing no measurable user ratings or recent feedback. Without this data, any rating comparison defaults in Cloudbeds’ favor.
Edge: Even.
Cloudbeds publishes a base price of $600 with no per-room or monthly flat fees and no implementation fees. No trial is offered. This transparent pricing supports budgeting for small to medium properties considering total cost of ownership.
Rezovation does not publish pricing on Hotel Tech Report. Absence of publicly available cost data requires direct vendor inquiry and may complicate straightforward cost comparisons.
Not ideal if:
Not ideal if:
The core difference between Cloudbeds and Rezovation lies in product maturity, feature scope, and market validation. Cloudbeds offers a unified, scalable hospitality platform with extensive integrations, advanced revenue tools, and an active user community reflected in over 1,400 verified reviews. Rezovation provides a more limited, reservation-focused solution targeting small inns and B&Bs but lacks publicly available evidence of efficacy or adoption.
Choose Cloudbeds if your property demands a comprehensive, all-in-one PMS with proven global reach, automation, and integration capabilities that reduce manual workloads and drive revenue growth. It excels in supporting independent hotels, hostels, and multi-property groups seeking scalable technology backed by a significant review base and ongoing development.
Opt for Rezovation only if your needs are narrowly focused on online booking and website marketing for a small inn or B&B and you prioritize simplicity over breadth. The absence of recent user feedback and integrations means this choice carries more risk and should be approached with direct vendor engagement to clarify capabilities and support options.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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| EPoS | ||
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
What hoteliers love
Users consistently say Cloudbeds makes it easy to view, move, split, and update reservations from a single calendar, which speeds up front-desk work a... Users consistently say Cloudbeds makes it easy to view, move, split, and update reservations from a single calendar, which speeds up front-desk work and reduces errors. Many mention drag-and-drop changes, room moves, stay extensions, and a clear occupancy overview as major daily-operational benefits.
A major theme is that Cloudbeds is easy to learn and simple enough for small and medium properties with limited staff or technical expertise. Reviewer... A major theme is that Cloudbeds is easy to learn and simple enough for small and medium properties with limited staff or technical expertise. Reviewers repeatedly say the interface reduces training time and lets teams focus on guests rather than wrestling with the software.
Reporting is one of Cloudbeds’ most valued strengths because it helps teams review occupancy, revenue, cancellations, and business performance without... Reporting is one of Cloudbeds’ most valued strengths because it helps teams review occupancy, revenue, cancellations, and business performance without manual spreadsheets. At the same time, many users want faster downloads, better filtering, more customization, and more modern dashboard-style visuals.
Where hoteliers push back
Support is usually described as helpful and knowledgeable once reached, and many users praise the onboarding experience or training materials. The big... Support is usually described as helpful and knowledgeable once reached, and many users praise the onboarding experience or training materials. The biggest complaint is the lack of fast live phone help, with some reviewers saying chat queues, ticketing, or slow follow-up make urgent hotel issues harder to resolve.
Users like that Cloudbeds keeps payments, invoices, folios, receipts, and split bills in one place, which simplifies front-desk and finance work. Howe... Users like that Cloudbeds keeps payments, invoices, folios, receipts, and split bills in one place, which simplifies front-desk and finance work. However, some mention pay-by-link or gateway setup issues, local invoice/tax requirements, and the need for smoother payment workflows.
Unique capabilities
It depends on your requirements. Cloudbeds PMS and Rezovation share many core Property Management Systems features, but each has unique capabilities. Cloudbeds PMS offers 208 verified integration partners, while Rezovation offers 0. Review the feature comparison above to see where they differ before switching.
Cloudbeds PMS: No. Rezovation: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 100 and Rezovation has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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