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Cloudbeds PMS vs. GP Dati Scrigno (by Zucchetti):
Which Is Right for You?
TLDR
We analyzed 1,242 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines in ease of use and customer support — especially for independent properties (4.6/5) , with exclusive features like Integrated Payment Terminal & Card Reader and Transactional Emails (booking, folios, etc).
GP Dati Hotel Service shines , with exclusive features like On premise.
How Does Cloudbeds PMS Compare to GP Dati Scrigno (by Zucchetti)?
Side-by-side ratings based on 1,242 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 1,242 | 0 |
What Are the Pros and Cons of Cloudbeds PMS vs GP Dati Scrigno (by Zucchetti)?
After analyzing 1,242 verified reviews, Cloudbeds users most value its user-friendly interface, implementation and support, all-in-one ecosystem, while GP Dati Hotel Service users highlight . Click any theme to see what reviewers say.
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User-Friendly Interface
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Implementation and Support
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All-in-One Ecosystem
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Channel Management
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Reservation Management
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Report Customization
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System Speed
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Cloudbeds vs GP Dati Hotel Service: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #1 592 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 212 reviews | — |
| Large (75-199 rooms) ▾ | #5 42 reviews | — |
| X-Large (200+ rooms) | #13 4 reviews | — |
By Property Type
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| Boutique ▾ | #2 473 reviews | — |
| Luxury ▾ | #4 228 reviews | — |
| Branded / Chain ▾ | #6 116 reviews | — |
| Extended Stay ▾ | #2 93 reviews | — |
By Region
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| North America ▾ | #2 435 reviews | — |
| Europe ▾ | #7 163 reviews | — |
| Asia Pacific ▾ | #3 226 reviews | — |
| Middle East ▾ | #7 11 reviews | — |
The Decision
Choosing the right property management system (PMS) can transform your hotel's operations, guest experience, and revenue. Cloudbeds PMS by Cloudbeds and GP Dati Scrigno by Zucchetti both aim to streamline hotel management, but they diverge significantly in their market presence, features, and user feedback. Cloudbeds, with over 1,000 recent reviews and a 4.63/5 overall rating, dominates in user satisfaction and global reach, while GP Dati Scrigno offers a centralized, database-driven approach mainly suited for larger or more integrated hotel operations. So, which product better suits your hotel's needs?
Is Cloudbeds or GP Dati Scrigno Better for Hotels?
Cloudbeds focuses on delivering an all-in-one, user-friendly platform that combines PMS, channel management, booking engine, and revenue tools, making it ideal for properties seeking operational simplicity and growth. GP Dati Scrigno, on the other hand, emphasizes a centralized database across departments, supporting detailed CRM and strategic management, often appealing to larger or enterprise-level hotels with complex workflows. If your team needs an intuitive system with extensive third-party integrations, Cloudbeds likely offers more value. Conversely, if your hotel requires deep departmental cohesion and a focus on customer data, GP Dati Scrigno could be more fitting.
Do you want a system that simplifies daily management or one that deeply integrates multiple operational departments?
Cloudbeds vs GP Dati Scrigno: Which Should Your Hotel Choose?
If your hotel prioritizes ease of use, quick onboarding, and extensive integrations with OTA channels and third-party apps, go with Cloudbeds. Its high user ratings (4.63/5 in recent reviews) and 1071 reviews in the last six months demonstrate widespread satisfaction, especially among boutique, hostel, and small chain properties.
If your hotel needs a centralized database for managing customer relationships, finance, and operations across departments, GP Dati Scrigno's single database model can provide cohesive, strategic management — but it has no recent user reviews to validate its current effectiveness.
For most hotels focused on growth and operational efficiency, Cloudbeds offers a proven, scalable solution with recent, rich user feedback.
Is Cloudbeds or GP Dati Scrigno Easier to Use?
Cloudbeds scores a remarkable 4.61/5 for ease of use, supported by detailed onboarding and a highly rated support team (4.41/5), with users praising its intuitive interface and mobile access. Recent reviews highlight that staff find it simple to navigate and manage reservations, check-ins, and reporting, making onboarding smoother and staff adoption faster.
GP Dati Scrigno, with no recent reviews available, lacks the current user feedback needed to assess ease of use. Its design appears to cater more to enterprise-level systems, which can be more complex and less accessible for smaller teams.
Edge: Cloudbeds.
Which Has Better Features: Cloudbeds or GP Dati Scrigno?
Cloudbeds offers a comprehensive suite of 42 features exclusive to its platform, including multi-channel distribution, online check-in, automated night audit, guest messaging, real-time reporting, and a drag-and-drop tapechart. Its features are designed to improve efficiency, revenue, and guest experience, making it a well-rounded choice for most hotel types.
GP Dati Scrigno provides a single, centralized database and customer relationship marketing tools but offers only one feature unique to its platform. It emphasizes departmental sharing and strategic management rather than operational automation or guest-facing features.
Edge: Cloudbeds.
Which Has Better Customer Support: Cloudbeds or GP Dati Scrigno?
Cloudbeds maintains a support rating of 4.41/5, with recent reviews emphasizing rapid, helpful assistance that minimizes downtime. Customers frequently mention that support staff are attentive, responsive, and instrumental in onboarding and troubleshooting, which is crucial for busy hotel teams.
GP Dati Scrigno has no recent user reviews or detailed feedback available, making it impossible to compare support quality. Its smaller global footprint and limited user feedback suggest less accessibility and responsiveness in customer service.
Edge: Cloudbeds.
Which Has More Integrations: Cloudbeds or GP Dati Scrigno?
Cloudbeds boasts integrations with over 190 verified partners, including prominent booking channels, payment systems, and property tools like Duetto, Umi Digital, and Trevo. Its extensive marketplace allows properties to connect a broad array of operational and revenue management systems, enhancing flexibility and automation.
GP Dati Scrigno reports only a single verified integration partner, indicating a minimal integration ecosystem. Its focus seems more internal and departmental rather than external or third-party.
Edge: Cloudbeds.
Which Do Hoteliers Rate Higher: Cloudbeds or GP Dati Scrigno?
Cloudbeds has accumulated 1071 recent reviews, with a 4.63/5 rating and a 91% likelihood to recommend, reflecting broad satisfaction across hotel segments such as boutique hotels, hostels, and independent properties. Hotels consistently praise its ease of use, reliability, and growth tools.
GP Dati Scrigno has no recent reviews or ratings, making it impossible to assess user satisfaction. Without recent feedback, Cloudbeds’s reputation is clearly stronger among hoteliers currently using PMS solutions.
Edge: Cloudbeds.
How Much Do Cloudbeds and GP Dati Scrigno Cost?
Cloudbeds costs approximately $600 per month as a flat fee, with no trial or free tier available. Its transparent pricing aligns with its extensive feature set and support, offering clear value for growth-focused properties.
GP Dati Scrigno does not publicly list pricing, and with no recent user feedback, its costs and value proposition remain unclear. It may be tailored for larger, enterprise clients with custom pricing models.
What Type of Hotel Should Use Cloudbeds?
- Hotels seeking an easy-to-operate, all-in-one management system
- Properties aiming to increase direct bookings and optimize revenue
- Small to mid-sized hotels, hostels, or boutique properties with limited internal tech resources
- Teams wanting extensive integrations with third-party apps, payment gateways, and distribution channels
- Hotels needing mobile management and real-time analytics for operational agility
Not ideal if:
- Your hotel is a large enterprise seeking deeply integrated departmental workflows
- You require offline functionality or have poor internet access
- Your team prefers a purely CRM-focused system without operational features
What Type of Hotel Should Use GP Dati Scrigno?
- Hotels with complex, multi-departmental operations needing centralized data sharing
- Larger properties or hotel groups aiming for strategic management of customer relationships, finance, and sales
- Hotels looking for a cloud-based system with strong CRM and customer data capabilities
- Properties that prioritize detailed, unified data across departments for decision-making
Not ideal if:
- Your hotel values rapid, user-friendly onboarding and extensive third-party integrations
- You seek modern guest-facing features like online check-in, messaging, or revenue tools
- Your team needs a system with recent user validation and support responsiveness
The Bottom Line for Hotels
Cloudbeds offers a comprehensive, user-friendly platform with a broad set of features, a large global presence, and a proven track record supported by over 1,000 recent reviews. Its strengths lie in ease of use, integrations, and growth-oriented tools, making it ideal for small to medium properties focused on operational efficiency and revenue growth.
GP Dati Scrigno provides a centralized, database-driven approach suited for larger or enterprise-level hotels emphasizing internal departmental cohesion and strategic management. However, the lack of recent reviews and limited integration options make it less attractive for hotels prioritizing agility, guest experience, and support.
If your hotel wants a modern, scalable, and well-supported PMS with proven user satisfaction, Cloudbeds is the clear choice. For hotels with complex internal workflows and a focus on departmental data sharing, GP Dati Scrigno might meet specific strategic needs — but its current market presence and user feedback do not match Cloudbeds’s performance.
How Much Do Cloudbeds PMS and GP Dati Scrigno (by Zucchetti) Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | — |
Which Features Does Cloudbeds PMS Have That GP Dati Scrigno (by Zucchetti) Doesn't (and Vice Versa)?
According to HTR's product database, Cloudbeds PMS and GP Dati Scrigno (by Zucchetti) share 22 features. Here are the key differences — features one has that the other lacks.
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Inventory Management | ||
| Multi-lingual | ||
| On premise | ||
| PMS connectivity | ||
| Unlimited Channels (no additional cost) |
Showing top differences. 31 more features differ between these products.
Real-World Results: Cloudbeds vs GP Dati Hotel Service by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
Cloudbeds vs GP Dati Hotel Service: The Bottom Line
What hoteliers love
Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training.... Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training. This ease of use is particularly beneficial for daily operations such as managing reservations and performing check-in/check-out processes.
Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsivenes... Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsiveness and assistance, complete feature parity on mobile and integration capabilities require more comprehensive support for a smoother transition.
Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multip... Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multiple systems, minimizing manual work and synchronizing operations in real time.
Where hoteliers push back
Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administra... Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administrative load, errors, and improves overall operational productivity. The system's drag-and-drop functionality is highlighted as particularly useful.
While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be va... While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be valuable for strategic decisions. This is a recurring theme among those seeking deeper analytics and visualization.
Unique capabilities
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Cloudbeds PMS vs GP Dati Scrigno (by Zucchetti)
Can Cloudbeds PMS replace GP Dati Scrigno (by Zucchetti)?
It depends on your requirements. Cloudbeds PMS and GP Dati Scrigno (by Zucchetti) share many core Property Management Systems features, but each has unique capabilities. Cloudbeds PMS offers 189 verified integration partners, while GP Dati Scrigno (by Zucchetti) offers 1. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Cloudbeds PMS or GP Dati Scrigno (by Zucchetti) offer a free plan?
Cloudbeds PMS: No. GP Dati Scrigno (by Zucchetti): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Cloudbeds PMS and GP Dati Scrigno (by Zucchetti)?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 100 and GP Dati Hotel Service has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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