GP Dati Scrigno (by Zucchetti) vs. Stayntouch: Which Is Right for You?

Updated June 8, 2026  ·  372 verified reviews analyzed

TLDR

We analyzed 372 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

GP Dati Hotel Service shines , with exclusive features like Guest CRM and On premise.

Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Tablet/Kiosk Check-in and Lobby Kiosk.

See the full breakdown below ↓

How Does GP Dati Scrigno (by Zucchetti) Compare to Stayntouch?

Side-by-side ratings based on 372 verified hotelier reviews on HTR.

HTScore
0
91
Likelihood to Recommend
0%
94%
Ease of Use
0.0/5
4.7/5
Customer Support
0.0/5
4.7/5
Value for Money
0.0/5
4.6/5
Starting Price Contact sales From $800/mo
Verified Reviews 0 372

What Are the Pros and Cons of GP Dati Scrigno (by Zucchetti) vs Stayntouch?

After analyzing 372 verified reviews, GP Dati Hotel Service users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.

GP Dati Hotel Service GP Dati Hotel Service Stayntouch Stayntouch
Pros
+ User-Friendly Interface
+ Integration and Onboarding
+ System Performance and Reliability
+ Reservation Management
Cons
Reporting and Analytics
Room Management and Housekeeping
Reservation Management

GP Dati Hotel Service vs Stayntouch: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment GP Dati Hotel Service GP Dati Hotel Service Stayntouch Stayntouch
Small (10-24 rooms) #18 51 reviews
Mid-Size (25-74 rooms) #5 208 reviews
Large (75-199 rooms) #7 29 reviews
X-Large (200+ rooms) #2 58 reviews

By Property Type

Segment GP Dati Hotel Service GP Dati Hotel Service Stayntouch Stayntouch
Boutique #6 220 reviews
Luxury #6 180 reviews
Branded / Chain #3 152 reviews
Extended Stay #14 17 reviews

By Region

Segment GP Dati Hotel Service GP Dati Hotel Service Stayntouch Stayntouch
North America #4 262 reviews
Europe #12 64 reviews
Asia Pacific #21 3 reviews

The Decision

Choosing between GP Dati Scrigno by Zucchetti and Stayntouch boils down to your hotel's operational needs and strategic priorities. Both aim to streamline hotel management, but they serve very different markets and functionalities. GP Dati Scrigno's strength lies in its comprehensive management suite rooted in a centralized database, primarily serving European hotels with complex, multi-department needs. In contrast, Stayntouch offers a highly intuitive, mobile-friendly cloud PMS with extensive third-party integrations, making it suitable for a broad range of hotel types, especially those emphasizing guest experience and scalability.

Your decision hinges on whether your hotel prioritizes deep, integrated management or a flexible, guest-centric platform. Are you seeking a system optimized for operational complexity or one built for ease and guest engagement?

Is GP Dati Scrigno or Stayntouch Better for Hotels?

GP Dati Scrigno targets hotels that need an all-in-one management system based on a single, centralized database—ideal for operations that require tight integration across departments like Marketing, Sales, and Finance. Its focus on customer relationship marketing and strategic management makes it suitable for hotels with complex administrative workflows, especially in Europe, with a presence solely in that region.

Stayntouch, on the other hand, is favored by hotels that need a user-friendly, cloud-based PMS capable of scaling across properties, especially in North America, Europe, and beyond. Its high ratings in ease of use, recent reviews, and a 94% likelihood to recommend show it's trusted by a broad array of hotel types, from boutique to large resorts. Would your team benefit more from a unified management approach or a mobile-optimized guest-focused platform?

Stayntouch vs GP Dati Scrigno: Which Should Your Hotel Choose?

If your hotel requires detailed operational management, especially around multi-department collaboration, GP Dati Scrigno might be the right fit. Its centralized database and modules like guest CRM and wellness management cater well to hotels with complex needs and a European footprint.

However, if your hotel values ease of use, quick onboarding, extensive third-party integrations, and mobile capabilities, Stayntouch is the superior choice. With a 4.56/5 overall rating and 317 reviews—more recent and more positive than GP Dati Scrigno's zero reviews—Stayntouch offers proven user satisfaction, particularly in North American and international markets.

For hotels seeking rapid deployment with a focus on guest experience and operational agility, Stayntouch clearly outperforms GP Dati Scrigno.

Is GP Dati Scrigno or Stayntouch Easier to Use?

Stayntouch’s 4.7/5 ease-of-use rating and highly positive recent reviews reflect its user-friendly interface, quick onboarding, and minimal staff training. Its intuitive screens and mobile support streamline daily tasks, making staff adoption straightforward, with users mentioning that training is "easy" and "efficient."

GP Dati Scrigno scores a 0/5 on ease of use, and with no recent reviews or ratings, it appears less accessible for hotels prioritizing staff training and operational efficiency. The lack of recent feedback indicates limited customer engagement and possibly more complex implementation processes.

Edge: Stayntouch.

Which Has Better Features: GP Dati Scrigno or Stayntouch?

Stayntouch boasts 30 features exclusive to its platform, including online check-in/out, guest app, automated night audit, shift planning, real-time reporting, and integrated payment terminals. Its robust suite supports contactless check-in, multi-currency management, and guest messaging—features critical for modern, guest-centric hotels.

GP Dati Scrigno offers only four features unique to its platform: Spa & Wellness Module, Guest CRM, native email marketing, and on-premise deployment, which are narrower in scope. Its features cater more to traditional management and customer relationship strategies rather than operational automation or guest engagement.

Edge: Stayntouch.

Which Has Better Customer Support: GP Dati Scrigno or Stayntouch?

Stayntouch’s 4.68/5 customer support rating and recent reviews highlight consistent, proactive support, including thorough onboarding and quick issue resolution. Users praise the team for being "friendly" and "supportive," emphasizing the ease of training and ongoing support.

GP Dati Scrigno’s support score is unlisted, and with no recent reviews or high engagement metrics, it’s difficult to assess its support quality. The absence of recent feedback suggests limited customer support visibility compared to Stayntouch’s active user base.

Edge: Stayntouch.

Which Has More Integrations: GP Dati Scrigno or Stayntouch?

Stayntouch integrates with 188 verified partners, including major systems like RoomPriceGenie and STAAH, with a broad array of functionalities from revenue management to contactless check-in. Its open API structure supports extensive third-party connections, making it highly adaptable.

GP Dati Scrigno has just one verified partner, limiting its integration capabilities and flexibility. For hotels relying on a broad ecosystem of integrations, Stayntouch’s extensive partner network is a clear advantage.

Edge: Stayntouch.

Which Do Hoteliers Rate Higher: GP Dati Scrigno or Stayntouch?

Stayntouch’s 4.56/5 rating and 94% likelihood to recommend reflect broad, recent positive feedback from a diverse hotel base, especially in North America and Europe. Hotels of all sizes praise its ease of use, mobile capabilities, and support, with some noting guest satisfaction improvements.

GP Dati Scrigno’s rating is 0/5 with no recent reviews, making it impossible to gauge current hotel sentiment. The lack of recent user feedback indicates it is less favored or less actively used.

Edge: Stayntouch.

How Much Do GP Dati Scrigno and Stayntouch Cost?

GP Dati Scrigno does not publicly list its pricing, and there is no information on implementation or ongoing costs. Its model appears to be customized, likely making it less accessible for smaller hotels or those with tight budgets.

Stayntouch charges a fixed monthly fee of $800, with no implementation fee and no mention of additional costs. This transparent pricing model facilitates easier budgeting and planning for hotels of various sizes.

What Type of Hotel Should Use GP Dati Scrigno?

  • Hotels that operate in Europe and need an integrated management system with a focus on CRM, wellness, and marketing.
  • Teams managing large, multi-department operations requiring a single, centralized database.
  • Hotels that prioritize customer relationship marketing and internal data sharing.
  • Hotels with complex administrative workflows that benefit from a broad, all-in-one suite.

Not ideal if your hotel seeks rapid deployment, user-friendly operation, or extensive third-party integrations. If your hotel operates outside Europe or values modern mobile features, GP Dati Scrigno might not meet your needs.

What Type of Hotel Should Use Stayntouch?

  • Hotels of all sizes aiming for a simple, fast onboarding process with high user satisfaction.
  • Properties emphasizing guest experiences, contactless check-in, and mobile functionalities.
  • Multi-property chains seeking scalable, cloud-based management.
  • Hotels needing extensive third-party integrations and real-time reporting.
  • Hotels in North America, Europe, and other regions looking for a proven platform with active customer support.

Not ideal if your hotel primarily needs an in-depth management system rooted in CRM and marketing, or if you operate exclusively within a region where GP Dati Scrigno excels.

Stayntouch vs GP Dati Scrigno: The Bottom Line for Hotels

The core difference lies in their target markets and operational focus. GP Dati Scrigno is a traditional, centralized hotel management suite designed primarily for European hotels with complex needs, but it lacks recent reviews and active support signals. Stayntouch offers a highly rated, user-friendly cloud PMS with extensive features, integrations, and a proven track record across multiple regions.

If your hotel values ease of use, quick deployment, and guest-centric features, go with Stayntouch. Its recent reviews, high satisfaction scores, and broad market presence make it the safer, more adaptable choice.

Choose GP Dati Scrigno if your hotel operates in Europe, requires deep departmental integration, and prioritizes customer relationship marketing over guest-facing functionalities. However, note that the lack of recent feedback suggests it may not be the best fit for hotels seeking modern, cloud-based solutions today.

In conclusion, for most hotels actively seeking a modern, reliable, and well-supported PMS, Stayntouch is the recommended choice. Its recent reviews and high ratings demonstrate its effectiveness in delivering operational efficiency and guest satisfaction.

How Much Do GP Dati Scrigno (by Zucchetti) and Stayntouch Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

GP Dati Hotel Service GP Dati Hotel Service Stayntouch Stayntouch
Starting Price From $800/mo

Which Features Does GP Dati Scrigno (by Zucchetti) Have That Stayntouch Doesn't (and Vice Versa)?

According to HTR's product database, GP Dati Scrigno (by Zucchetti) and Stayntouch share 19 features. Here are the key differences — features one has that the other lacks.

Feature GP Dati Hotel Service GP Dati Hotel Service Stayntouch Stayntouch
Automated night audit
Guest CRM
ID Scanning & Registration Pre-fill
Lobby Kiosk
Native Email Marketing
On premise
Online 24/7 support
Spa & Wellness Module
Tablet/Kiosk Check-in
Task Management

Showing top differences. 22 more features differ between these products.

Real-World Results: GP Dati Hotel Service vs Stayntouch by Business Goal

We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
GP Dati Hotel Service GP Dati Hotel Service

No published case study for this goal yet.

Stayntouch Snowflake Mountain Resort & Spa Small
+ Efficiency and Time Savings | The integration with Stayntouch PMS and Owner Relations not only enhances efficiency but also empowers staff to provide better service to guests. Without the need for completing many administrative tasks manually and manual data input for reports, Stoweflake employees are able to have much more engaging interactions with guests.
+ Accuracy and Reporting | With the integration, Stoweflake can generate detailed automated reports on revenue and expenses, track maintenance costs, and schedule routine repairs. These reports are invaluable for informed decision-making and future revenue forecasting.

"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."

Shannon Green
Shannon Green
General Manager
Improve Guest Experience
GP Dati Hotel Service GP Dati Hotel Service

No published case study for this goal yet.

Stayntouch The TWA Hotel Small
+ The TWA Hotel optimizes its operations with Stayntouch's PMS, seamlessly integrating it with multiple platforms, including six restaurants, a custom IBE, and reporting tools. Guests enjoy hassle-free self-check-in via Stayntouch Kiosks, while the hotel's mobile PMS empowers staff to assist guests across its expansive campus. Stayntouch's robust automation enhances housekeeping management, accounting processes, and other back-office tasks, elevating efficiency and service quality throughout the hotel.
+ The TWA Hotel adopts a hybrid booking approach, combining Stayntouch's hourly and nightly booking options, seamlessly integrated with a custom IBE for direct bookings and pricing optimization. Additionally, the hotel efficiently manages contracts with multiple airlines and corporations through Stayntouch's comprehensive Allotment module, catering to its busy airport clientele.
+ The TWA Hotel achieves scalable integrations by utilizing Stayntouch's open APIs to connect their PMS with multiple platforms, including six restaurants, separate POS systems, a custom IBE, and various reporting tools. During the hotel's bustling grand opening, Stayntouch PMS was deployed swiftly in under two weeks, with managers onboarded in just two days. Currently, TWA Hotel staff benefit from 24/7 direct support with a response time of less than one hour.

"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."

Jack Runkle
Jack Runkle
General Manager

GP Dati Hotel Service vs Stayntouch: The Bottom Line

GP Dati Hotel Service
GP Dati Hotel Service
0.0/5 from 0 reviews

Unique capabilities

Spa & Wellness Module Guest CRM On premise Native Email Marketing
0.0/5 ease of use 0.0/5 support 1 integrations
Visit Profile
Stayntouch
Stayntouch
4.7/5 from 372 reviews

What hoteliers love

User-Friendly Interface 79% positive

The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.

Integration and Onboarding 93% positive

Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.

System Performance and Reliability 67% positive

Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.

Where hoteliers push back

Reporting and Analytics 46% negative

While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.

Room Management and Housekeeping 56% negative

Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.

Unique capabilities

Online 24/7 support Automated night audit Task Management Tablet/Kiosk Check-in Lobby Kiosk
4.7/5 ease of use 4.7/5 support 192 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Stayntouch 4.6 vs 0.0 (+4.6)
Ease of Use Stayntouch 4.7 vs 0.0 (+4.7)
Customer Support Stayntouch 4.7 vs 0.0 (+4.7)
Value for Money Stayntouch 4.6 vs 0.0 (+4.6)
Onboarding Stayntouch 4.6 vs 0.0 (+4.6)

Frequently Asked Questions About GP Dati Scrigno (by Zucchetti) vs Stayntouch

Can GP Dati Scrigno (by Zucchetti) replace Stayntouch?

It depends on your requirements. GP Dati Scrigno (by Zucchetti) and Stayntouch share many core Property Management Systems features, but each has unique capabilities. GP Dati Scrigno (by Zucchetti) offers 1 verified integration partners, while Stayntouch offers 192. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do GP Dati Scrigno (by Zucchetti) or Stayntouch offer a free plan?

GP Dati Scrigno (by Zucchetti): No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank GP Dati Scrigno (by Zucchetti) and Stayntouch?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. GP Dati Hotel Service has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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