The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 374 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
GP Dati Hotel Service shines , with exclusive features like Guest CRM and On premise.
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Tablet/Kiosk Check-in and Lobby Kiosk.
Side-by-side ratings based on 374 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 374 |
After analyzing 374 verified reviews, GP Dati Hotel Service users most value its , while Stayntouch users highlight smooth transition and training, user experience and interface, housekeeping and operational efficiency. Click any theme to see what reviewers say.
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Smooth Transition and Training
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User Experience and Interface
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Housekeeping and Operational Efficiency
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Reservation and Rate Management
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Reports and Analytics
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Limited Group and Invoice Management
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
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| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
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| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
Choosing between GP Dati Scrigno by Zucchetti and Stayntouch boils down to your hotel's operational needs and strategic priorities. Both aim to streamline hotel management, but they serve very different markets and functionalities. GP Dati Scrigno's strength lies in its comprehensive management suite rooted in a centralized database, primarily serving European hotels with complex, multi-department needs. In contrast, Stayntouch offers a highly intuitive, mobile-friendly cloud PMS with extensive third-party integrations, making it suitable for a broad range of hotel types, especially those emphasizing guest experience and scalability.
Your decision hinges on whether your hotel prioritizes deep, integrated management or a flexible, guest-centric platform. Are you seeking a system optimized for operational complexity or one built for ease and guest engagement?
GP Dati Scrigno targets hotels that need an all-in-one management system based on a single, centralized database—ideal for operations that require tight integration across departments like Marketing, Sales, and Finance. Its focus on customer relationship marketing and strategic management makes it suitable for hotels with complex administrative workflows, especially in Europe, with a presence solely in that region.
Stayntouch, on the other hand, is favored by hotels that need a user-friendly, cloud-based PMS capable of scaling across properties, especially in North America, Europe, and beyond. Its high ratings in ease of use, recent reviews, and a 94% likelihood to recommend show it's trusted by a broad array of hotel types, from boutique to large resorts. Would your team benefit more from a unified management approach or a mobile-optimized guest-focused platform?
If your hotel requires detailed operational management, especially around multi-department collaboration, GP Dati Scrigno might be the right fit. Its centralized database and modules like guest CRM and wellness management cater well to hotels with complex needs and a European footprint.
However, if your hotel values ease of use, quick onboarding, extensive third-party integrations, and mobile capabilities, Stayntouch is the superior choice. With a 4.56/5 overall rating and 317 reviews—more recent and more positive than GP Dati Scrigno's zero reviews—Stayntouch offers proven user satisfaction, particularly in North American and international markets.
For hotels seeking rapid deployment with a focus on guest experience and operational agility, Stayntouch clearly outperforms GP Dati Scrigno.
Stayntouch’s 4.7/5 ease-of-use rating and highly positive recent reviews reflect its user-friendly interface, quick onboarding, and minimal staff training. Its intuitive screens and mobile support streamline daily tasks, making staff adoption straightforward, with users mentioning that training is "easy" and "efficient."
GP Dati Scrigno scores a 0/5 on ease of use, and with no recent reviews or ratings, it appears less accessible for hotels prioritizing staff training and operational efficiency. The lack of recent feedback indicates limited customer engagement and possibly more complex implementation processes.
Edge: Stayntouch.
Stayntouch boasts 30 features exclusive to its platform, including online check-in/out, guest app, automated night audit, shift planning, real-time reporting, and integrated payment terminals. Its robust suite supports contactless check-in, multi-currency management, and guest messaging—features critical for modern, guest-centric hotels.
GP Dati Scrigno offers only four features unique to its platform: Spa & Wellness Module, Guest CRM, native email marketing, and on-premise deployment, which are narrower in scope. Its features cater more to traditional management and customer relationship strategies rather than operational automation or guest engagement.
Edge: Stayntouch.
Stayntouch’s 4.68/5 customer support rating and recent reviews highlight consistent, proactive support, including thorough onboarding and quick issue resolution. Users praise the team for being "friendly" and "supportive," emphasizing the ease of training and ongoing support.
GP Dati Scrigno’s support score is unlisted, and with no recent reviews or high engagement metrics, it’s difficult to assess its support quality. The absence of recent feedback suggests limited customer support visibility compared to Stayntouch’s active user base.
Edge: Stayntouch.
Stayntouch integrates with 188 verified partners, including major systems like RoomPriceGenie and STAAH, with a broad array of functionalities from revenue management to contactless check-in. Its open API structure supports extensive third-party connections, making it highly adaptable.
GP Dati Scrigno has just one verified partner, limiting its integration capabilities and flexibility. For hotels relying on a broad ecosystem of integrations, Stayntouch’s extensive partner network is a clear advantage.
Edge: Stayntouch.
Stayntouch’s 4.56/5 rating and 94% likelihood to recommend reflect broad, recent positive feedback from a diverse hotel base, especially in North America and Europe. Hotels of all sizes praise its ease of use, mobile capabilities, and support, with some noting guest satisfaction improvements.
GP Dati Scrigno’s rating is 0/5 with no recent reviews, making it impossible to gauge current hotel sentiment. The lack of recent user feedback indicates it is less favored or less actively used.
Edge: Stayntouch.
GP Dati Scrigno does not publicly list its pricing, and there is no information on implementation or ongoing costs. Its model appears to be customized, likely making it less accessible for smaller hotels or those with tight budgets.
Stayntouch charges a fixed monthly fee of $800, with no implementation fee and no mention of additional costs. This transparent pricing model facilitates easier budgeting and planning for hotels of various sizes.
Not ideal if your hotel seeks rapid deployment, user-friendly operation, or extensive third-party integrations. If your hotel operates outside Europe or values modern mobile features, GP Dati Scrigno might not meet your needs.
Not ideal if your hotel primarily needs an in-depth management system rooted in CRM and marketing, or if you operate exclusively within a region where GP Dati Scrigno excels.
The core difference lies in their target markets and operational focus. GP Dati Scrigno is a traditional, centralized hotel management suite designed primarily for European hotels with complex needs, but it lacks recent reviews and active support signals. Stayntouch offers a highly rated, user-friendly cloud PMS with extensive features, integrations, and a proven track record across multiple regions.
If your hotel values ease of use, quick deployment, and guest-centric features, go with Stayntouch. Its recent reviews, high satisfaction scores, and broad market presence make it the safer, more adaptable choice.
Choose GP Dati Scrigno if your hotel operates in Europe, requires deep departmental integration, and prioritizes customer relationship marketing over guest-facing functionalities. However, note that the lack of recent feedback suggests it may not be the best fit for hotels seeking modern, cloud-based solutions today.
In conclusion, for most hotels actively seeking a modern, reliable, and well-supported PMS, Stayntouch is the recommended choice. Its recent reviews and high ratings demonstrate its effectiveness in delivering operational efficiency and guest satisfaction.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $800/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
Unique capabilities
What hoteliers love
Stayntouch receives high praise for its seamless transition and training processes, greatly aided by trainers like David and Julia, who are consistent... Stayntouch receives high praise for its seamless transition and training processes, greatly aided by trainers like David and Julia, who are consistently mentioned for their support and comprehensive guidance. Many reviews highlight the ease of moving from previous systems, an aspect noted particularly for its stress-reduction during onboarding.
The software is largely favored for its intuitive and user-friendly design, supporting efficient training and ease of user adoption, especially for st... The software is largely favored for its intuitive and user-friendly design, supporting efficient training and ease of user adoption, especially for staff with varying technical proficiencies. This contributes significantly to positive front-desk and operational performances.
The housekeeping management features of Stayntouch are frequently highlighted for simplifying room assignments and tracking housekeeping status. This... The housekeeping management features of Stayntouch are frequently highlighted for simplifying room assignments and tracking housekeeping status. This boosts operational efficiency by providing real-time updates that enhance day-to-day workflow.
Where hoteliers push back
While reporting features are appreciated for being comprehensive and aiding in operational oversight, several reviews indicate room for improvement in... While reporting features are appreciated for being comprehensive and aiding in operational oversight, several reviews indicate room for improvement in terms of report customizability and clarity. Challenges in generating detailed reports have been a noted setback for some users.
Some reviews highlight difficulties in managing group bookings and invoicing, noting that certain processes could be more streamlined and intuitive. I... Some reviews highlight difficulties in managing group bookings and invoicing, noting that certain processes could be more streamlined and intuitive. Issues with shifting client accounts and historical data access suggest there's room for feature expansion.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. GP Dati Scrigno (by Zucchetti) and Stayntouch share many core Property Management Systems features, but each has unique capabilities. GP Dati Scrigno (by Zucchetti) offers 1 verified integration partners, while Stayntouch offers 193. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
GP Dati Scrigno (by Zucchetti): No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. GP Dati Hotel Service has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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