The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Comanche International shines .
OpenHotel shines in ease of use and customer support , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, Comanche International users most value its , while OpenHotel users highlight customer support, user-friendly pms, continuous updates and improvements. Click any theme to see what reviewers say.
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OpenHotel
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Customer Support
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User-friendly PMS
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Continuous Updates and Improvements
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Direct OTA Connections
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Reporting Capabilities
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Financial Processing
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Group Booking Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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OpenHotel
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| Small (10-24 rooms) ▾ | — | #25 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #39 11 reviews |
| Large (75-199 rooms) | — | #50 0 reviews |
| X-Large (200+ rooms) | — | #21 2 reviews |
By Property Type
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OpenHotel
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| Boutique ▾ | — | #37 16 reviews |
| Luxury | — | #45 4 reviews |
| Branded / Chain ▾ | — | #28 9 reviews |
| Extended Stay | — | #43 2 reviews |
By Region
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OpenHotel
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| North America ▾ | — | #14 54 reviews |
Choosing between Comanche PMS and OpenHotel PMS hinges on your hotel’s operational needs and growth plans. Comanche, with no recent reviews or scores, appears to be a less viable option at this time. OpenHotel, boasting over 57 recent reviews and a high NPS score, demonstrates a strong reputation among hoteliers. Your decision should consider which system aligns best with your property’s size, complexity, and technological expectations.
Comanche’s lack of recent reviews and a zero-star rating suggest it might not meet current hotel management standards or expectations. In contrast, OpenHotel’s recent reviews and high ratings across all categories (4.81/5 overall, 4.71/5 ease of use, 4.82/5 support) indicate it’s a trusted choice for modern hoteliers. The absence of recent feedback for Comanche raises questions about its current viability. Would your team prefer a platform with proven, ongoing support and development?
If your hotel needs a well-supported, feature-rich PMS that’s easy to adopt and reliable, OpenHotel is the clear pick. Its extensive feature set (23 unique features including a channel manager, revenue management, booking engine, and more) suits small to medium properties aiming for streamlined operations. Comanche, with no distinct features or recent activity, is unlikely to support your current or future needs effectively.
Conversely, if your hotel is looking for a basic, possibly legacy system with no recent updates or reviews, Comanche might be considered. However, with OpenHotel’s 95% likelihood to recommend and proven track record, it’s the more dependable partner for growth and guest satisfaction.
OpenHotel’s user-friendly design earns it a 4.71/5 ease of use rating, supported by recent user reviews praising its intuitive interface and straightforward navigation. The onboarding process also receives high marks at 4.61/5, with many users noting how quickly their staff adapts. Comanche, on the other hand, has a 0/5 ease of use score, and reviews highlight its non-intuitive, outdated interface, making staff training and daily operations more cumbersome. Edge: OpenHotel.
OpenHotel offers 23 unique features, including a robust channel manager, revenue management, booking engine, group tools, and digital registration—none of which are available in Comanche. Comanche’s entire offering appears to be an unsupported, featureless system. For hoteliers wanting comprehensive tools that facilitate revenue growth and operational efficiency, OpenHotel’s feature set is clearly superior. Edge: OpenHotel.
OpenHotel’s support team scores a 4.82/5, with reviewers frequently praising their responsiveness and helpfulness—highlighted by comments like “their support team is always available and able to help.” Comanche’s support is unreviewed and potentially outdated, given the lack of recent activity. The recent, positive feedback about OpenHotel’s ongoing customer service makes it the safer choice. Edge: OpenHotel.
Both platforms list 12 verified partners, including common integrations with SiteMinder and RateGain. However, OpenHotel’s additional integrations with industry leaders such as SHR Group, OpenKey, and Canary Technologies expand its connectivity and functionality. This broader set of options supports more streamlined operations, particularly for properties seeking diverse third-party integrations. Edge: OpenHotel.
With 57 recent reviews, OpenHotel’s 4.81/5 overall rating and 9.53/10 NPS clearly indicate higher customer satisfaction. Hoteliers of all segments—especially independent and small-to-medium hotels—appreciate its ease of use, support, and feature depth. Comanche’s absence of recent reviews and ratings suggests it’s not actively serving or satisfying users today. The data strongly favors OpenHotel. Edge: OpenHotel.
Pricing details for Comanche are unavailable, and it appears to lack a freemium or trial option. OpenHotel also does not disclose specific costs but emphasizes its transparent, no hidden fees structure, with a flat-rate model. Considering the value provided by OpenHotel’s extensive features and support, its pricing—while undisclosed—likely reflects its broader capabilities. Comanche’s opaque pricing makes it a less attractive choice.
Comanche may suit very small, static properties, but it’s not recommended for hotels seeking growth or advanced management features.
OpenHotel is well-suited to properties aiming for simplicity, efficiency, and growth potential.
Comanche’s lack of recent reviews and feature set indicates it is an outdated, unsupported solution, unlikely to meet modern hotel needs. It might be suitable for very small, static properties with no plans for expansion or technology upgrades, but otherwise, it’s not a viable choice.
OpenHotel’s high ratings, extensive feature set, and recent positive reviews confirm it’s a trusted, scalable platform for small and medium hotels. Its user-friendly interface, strong support, and broad integrations make it the better long-term partner.
Choose Comanche if your property’s needs are extremely basic and static, with no plans for growth or technology upgrades. If you want a reliable, feature-rich system that supports your hotel’s evolution, OpenHotel is the clear choice.
For properties seeking ongoing support, modern features, and proven customer satisfaction, OpenHotel’s recent reviews and high ratings make it the recommended option. It embodies the kind of system that can help your hotel operate more efficiently, increase revenue, and improve guest experiences.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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OpenHotel
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According to HTR's product database, Comanche PMS and OpenHotel PMS share 0 features. Here are the key differences — features one has that the other lacks.
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OpenHotel
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| EPoS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 11 more features differ between these products.
What hoteliers love
The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
Where hoteliers push back
While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Comanche PMS and OpenHotel PMS share many core Property Management Systems features, but each has unique capabilities. Comanche PMS offers 12 verified integration partners, while OpenHotel PMS offers 12. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. OpenHotel PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Comanche PMS: No. OpenHotel PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Comanche International has an HT Score of 0 and OpenHotel has 16. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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