The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Comanche International shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
After analyzing 123 verified reviews, Comanche International users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User-friendly interface
▾
|
|
|
+
Customer support responsiveness
▾
|
|
|
+
Remote access
▾
|
|
|
+
Tape chart
▾
|
|
| Cons | |
|
−
Customizability limitations
▾
|
|
|
−
Bugs and glitches
▾
|
|
|
−
Reporting capabilities
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
Choosing a property management system (PMS) is pivotal for your hotel’s efficiency and guest experience. Comanche PMS by Comanche International aims to streamline operations across various hospitality segments but has no recent reviews or ratings, raising questions about its current effectiveness. Conversely, SkyTouch Technology is a widely adopted, cloud-based PMS favored for its user-friendliness and extensive features, with recent reviews confirming its reliability. Which system aligns better with your hotel’s needs?
Both products aim to simplify hotel management but diverge significantly in market presence and functionality. Comanche PMS, with no recent reviews, appears less maintained or less prevalent in the hotel industry today. SkyTouch’s recent reviews—119 in the last six months—show ongoing user engagement, especially among mid-market hotels. While Comanche claims extensive experience, the lack of recent feedback makes it hard to assess its current performance. Does your hotel need a proven, actively supported system?
If your hotel operates primarily in North America and values a system with over 90% likelihood to recommend, SkyTouch is the clear choice. It’s suitable for properties of all types seeking a system with more than 27 features, including online support, guest profiles, booking engine, and revenue management. If your hotel is in Asia or Europe, or you have specific regional needs, Comanche may seem appealing, but the absence of recent reviews makes it risky.
For properties prioritizing ease of use, detailed reporting, and integration options, SkyTouch’s proven track record and 4.64/5 ease rating are decisive. Comanche’s lack of visible recent updates leaves its performance and support uncertain. Would your hotel benefit from a system with an active user community and ongoing improvements?
SkyTouch’s 4.64/5 ease-of-use rating reflects its intuitive, web-based interface, which most users find straightforward and quick to learn. Many reviews mention that staff can be trained within a day and that the system reduces onboarding time. Comanche International, with a 0/5 rating on ease and no recent reviews, offers no current insights into its usability. It’s likely outdated or less accessible for modern hotel teams.
Edge: SkyTouch Technology.
SkyTouch offers 27 distinct features, including a booking engine, guest CRM, revenue management, channel manager, and automated night audit—covering every core aspect of hotel operations. Comanche, with no unique features listed or recent updates, seems to lack the breadth and modern tools that hoteliers now expect. Notably, SkyTouch supports guest profiles, ancillary revenue tracking, and integrated CRS, features that significantly enhance operational efficiency.
Edge: SkyTouch Technology.
SkyTouch’s support rating of 4.5/5 and recent positive reviews—highlighting helpfulness and professionalism—indicate a reliable support structure. Users report quick resolutions and appreciate the 24/7 support, though some mention occasional support delays. Comanche’s support is unreviewed in recent times, making it impossible to gauge current responsiveness or effectiveness. Given SkyTouch’s consistent recent praise, it clearly outperforms.
Edge: SkyTouch Technology.
SkyTouch integrates with 33 verified partners, including major industry players like SiteMinder, Duetto, and RateGain, offering extensive connectivity. Comanche’s 12 verified partners include notable systems like Onity and LodgIQ but fall short compared to SkyTouch’s broader ecosystem. The greater number of integrations means more flexibility and easier connectivity with your existing tools.
Edge: SkyTouch Technology.
SkyTouch’s recent reviews, with an average rating of 3.5/5 and an 89% likelihood to recommend, demonstrate strong customer satisfaction. Reviewers highlight its ease of use, rate management, and effective support. Comanche’s zero reviews mean no current data to support user satisfaction. For properties seeking trusted, actively used software, SkyTouch’s higher rating makes it the safer bet.
Edge: SkyTouch Technology.
Comanche PMS does not publicly disclose pricing, suggesting a bespoke quote or that it may be less competitive. SkyTouch charges $600 per month without an implementation fee, offering a transparent subscription model suited for mid-sized hotels. The clear pricing of SkyTouch simplifies budgeting and decision-making.
Not ideal if:
Not ideal if:
SkyTouch offers a modern, cloud-based PMS with 27 features highly rated by its users, including many top hotel brands. Its active support, frequent updates, and extensive integrations make it a safe, scalable choice for hotels in North America and beyond. Comanche, while experienced, currently lacks recent reviews and a broad feature set, making it a less reliable choice for today’s hotel operations.
Choose SkyTouch if you want a trusted, well-supported system with proven user satisfaction and a comprehensive feature list. Opt for Comanche only if your hotel operates in regions where it maintains a strong presence and you have specific needs aligned with its offerings. For most hoteliers, SkyTouch’s current market position favors its selection.
This detailed comparison aims to help your team make an informed decision aligned with your hotel’s operational goals and regional needs.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $600/mo |
According to HTR's product database, Comanche PMS and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Comanche PMS and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. Comanche PMS offers 12 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Comanche PMS: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Comanche International has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor