The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 224 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Constant Contact shines .
dailypoint™ shines in ease of use and customer support , with exclusive features like Guest profiles and Event Based Automations.
Side-by-side ratings based on 224 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 224 |
After analyzing 224 verified reviews, Constant Contact users most value its , while dailypoint™ users highlight support services, campaign automation, profile engine. Click any theme to see what reviewers say.
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Support Services
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Campaign Automation
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Profile Engine
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Email Marketing
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Customization Complexity
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System Performance
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How each product ranks among Hotel CRM & Email Marketing vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Constant Contact |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #5 25 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 149 reviews |
| Large (75-199 rooms) ▾ | — | #3 34 reviews |
| X-Large (200+ rooms) ▾ | — | #5 12 reviews |
By Property Type
| Segment | Constant Contact |
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| Boutique ▾ | — | #2 106 reviews |
| Luxury ▾ | — | #1 133 reviews |
| Branded / Chain ▾ | — | #1 71 reviews |
| Extended Stay ▾ | — | #4 13 reviews |
By Region
| Segment | Constant Contact |
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| North America | — | #20 1 reviews |
| Europe ▾ | — | #3 195 reviews |
| Asia Pacific ▾ | — | #5 7 reviews |
| Middle East ▾ | — | #2 15 reviews |
Choosing between Constant Contact and dailypoint™ 360° hinges on your hotel’s specific needs for guest data management and marketing automation. Both aim to improve communication with your guests, but they diverge significantly in scope, features, and user experience. Constant Contact is primarily an email marketing tool, while dailypoint™ offers a comprehensive guest data platform integrated with CRM, loyalty, and automation. Which solution aligns better with your hotel’s growth strategy?
Constant Contact is a well-known email marketing platform with a focus on campaign creation and audience segmentation. It’s designed to help hotels easily launch email campaigns and track engagement without deep integration into operational systems.
In contrast, dailypoint™ provides a centralized data management system that pulls guest data from over 200 sources, including PMS, POS, and booking engines. It’s built for hotels seeking detailed guest profiles, automation, and personalized marketing at scale.
The key difference lies in their focus: Constant Contact excels at email communication and basic segmentation, while dailypoint™ emphasizes rich guest profiles, automation, and data-driven marketing. Are you looking for a straightforward email tool or an all-in-one data platform?
Constant Contact’s recent review count is zero, making it difficult to gauge current user satisfaction. Conversely, dailypoint™ has 149 reviews, with recent feedback from 12 reviews in the last six months, indicating active use and ongoing improvements. The newer reviews for dailypoint™ consistently show high scores, reinforcing its credibility. Are you ready to choose a product with proven user confidence?
If your hotel needs a unified guest profile and advanced data management that supports personalized marketing, loyalty, and automation, go with dailypoint™. It’s ideal for hotels aiming to leverage their data to increase guest engagement and operational efficiency.
If your team’s primary goal is to launch basic email campaigns and segmentation without extensive integration, Constant Contact might seem attractive short-term. However, given its zero reviews and limited features, it lacks credibility in the hotel industry.
For hotels of all sizes wanting to deepen guest relationships and streamline marketing efforts, dailypoint™’s extensive integrations and feature set make it the clear choice. Conversely, if your team just needs a simple email tool with minimal setup, Constant Contact could suffice—though it’s not recommended given its poor review data.
Constant Contact has a user-friendly drag-and-drop email editor, with an average ease-of-use rating of 0/5 from reviews, implying no recent user feedback. Its onboarding process is not well-rated, and the lack of recent reviews makes it difficult to assess user satisfaction.
dailypoint™ scores a 4.15/5 for ease of use, with recent reviews praising its intuitive interface and flexible onboarding. Users highlight straightforward guest profile creation and automation setup, making it accessible even for teams new to data management.
Edge: dailypoint™.
Constant Contact offers no exclusive features beyond basic email marketing tools. It supports simple segmentation and campaign creation but does not include automation, guest profiling, or integrations.
dailypoint™ boasts 28 unique features, including a centralized multi-hotel solution, guest profiles, automated campaigns, segmentation, loyalty modules, GDPR compliance, and extensive integration options with over 59 verified partners. Its feature depth enables highly personalized marketing and operational automation.
Edge: dailypoint™.
Constant Contact’s customer support scores are not available, and reviews are nonexistent, which raises questions about their support quality or availability.
dailypoint™ benefits from a 4.51/5 support rating, with reviews praising their responsiveness and ongoing development. Hoteliers mention quick issue resolution and a proactive approach, even if some note support costs are high.
Edge: dailypoint™.
Constant Contact has only 1 verified integration, with WebRezPro as a partner, limiting its connectivity to hotel management systems.
dailypoint™ integrates with 59 verified partners, including hotelkit, apaleo, Digital Hotelier, and Upsellguru. Its extensive API support allows seamless connection with numerous PMS, POS, CRM, and marketing platforms, creating a flexible ecosystem.
Edge: dailypoint™.
Constant Contact’s review count is zero, making it impossible to gauge hotelier ratings or satisfaction levels.
dailypoint™ has 149 reviews, with an average rating of 4.53/5, derived from diverse hotel segments. Hotels ranging from boutique to large resorts consistently rate it highly, especially for guest profiling, automation, and support.
Edge: dailypoint™.
Constant Contact does not publicly list pricing, but it generally offers tiered plans based on email volume, starting from basic packages.
dailypoint™ charges a fixed $600 monthly fee, with no mention of tiered or per-room pricing. Its higher cost reflects its comprehensive features, extensive integrations, and data management capabilities.
Not ideal if:
Not ideal if:
Constant Contact is a basic email marketing tool suited for small properties with minimal automation needs. Its lack of recent reviews and features makes it unsuitable for hotels seeking growth through data-driven strategies.
dailypoint™ stands out as a comprehensive CRM and guest data platform, rated highly by users and supported by extensive integrations. If your goal is to deepen guest relationships, automate marketing, and streamline operations, dailypoint™ is the clear choice.
For hotels committed to leveraging data for personalized guest experiences and operational efficiency, dailypoint™ provides the necessary depth and scalability. If simplicity and low cost are your only priorities, Constant Contact might suffice—but it’s not recommended given its limited hotel-specific capabilities.
Hotel CRM & Email Marketing pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Constant Contact |
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| Starting Price | — | From $600/mo |
According to HTR's product database, Constant Contact and dailypoint™ 360° – Central Data Management share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Constant Contact |
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| Centralized data warehouse | ||
| Centralized multi-hotel/multi-brand solution | ||
| Guest profiles | ||
| Personalized one-to-communication | ||
| Template Editor | ||
| WYSIWYG - HTML Editor |
Showing top differences. 16 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"So, as you think about investing in Digital Hospitality, don‘t forget to think about what it might cost not to!"
No published case study for this goal yet.
"We work with dailypoint because the integration between the Booking Manager module and our PMS works really well."
No published case study for this goal yet.
"The decisive factor for selecting dailypoint was their wide experience in customer loyalty programs, their high standards in GDPR as well as their ability to connect partner system..."
What hoteliers love
While customer support is generally well-received for its responsiveness and effectiveness, some users mention the high cost of support services compa... While customer support is generally well-received for its responsiveness and effectiveness, some users mention the high cost of support services compared to other providers as a downside.
There's positive feedback on Dailypoint's automation features, particularly in setting up targeted group-specific and automated campaigns, streamlinin... There's positive feedback on Dailypoint's automation features, particularly in setting up targeted group-specific and automated campaigns, streamlining marketing efforts, and improving workflow efficiency.
Users value the Profile Engine for its ability to generate relevant guest interests from multiple sources, leading to enriched guest profiles. This fe... Users value the Profile Engine for its ability to generate relevant guest interests from multiple sources, leading to enriched guest profiles. This feature aids in precise guest segmentation and engagement, offering a strategic advantage in personalized marketing initiatives.
Where hoteliers push back
While offering extensive features, customization is noted as complex, with some users finding it challenging to tailor specific reports to their needs... While offering extensive features, customization is noted as complex, with some users finding it challenging to tailor specific reports to their needs. This indicates an area for potential improvement to enhance user experience.
There are mentions of system slowness during navigation, suggesting that improving speed could enhance overall user satisfaction and efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Constant Contact and dailypoint™ 360° – Central Data Management share many core Hotel CRM & Email Marketing features, but each has unique capabilities. Constant Contact offers 1 verified integration partners, while dailypoint™ 360° – Central Data Management offers 59. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. dailypoint™ 360° – Central Data Management leads in ease of use at 4.3/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Constant Contact: No. dailypoint™ 360° – Central Data Management: No. Neither product currently offers a free tier. Most Hotel CRM & Email Marketing vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Constant Contact has an HT Score of 0 and dailypoint™ has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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