dailypoint™ 360° – Central Data Management
4.3 (176 REVIEWS)
HT Score
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Yumiko, Sina, Sophia-Maria + 22 more experts recommend dailypoint™
Read Recommendationsdailypoint™ 360° – Central Data Management
Ranked 3 (out of 62) in Hotel CRM & Email Marketing
dailypoint™ - the only #realCRM. dailypoint™ is the leading Data Management & CRM platform for demanding hotels and hotel groups.
87% recommended by 133 hotels
Deutsche Hospitality, Rotana, Leading Hotels of the World & 130 others
What is dailypoint™?
Founded in 2005 | Headquarters in München (Germany) | 45 employees
dailypoint™ 360° – Central Data Management is a comprehensive Data Management and CRM platform tailored for the hospitality industry. It centralizes guest data from multiple sources into a unified profile, leveraging AI to process this information through 350 detailed steps to create a Golden Record—a reliable and comprehensive guest profile. The platform seamlessly integrates with hotel property management systems (PMS) and other applications, facilitating automated operations and enhanced guest experiences.
Valuable features include deep analytics, personalized marketing tools, and effective segmentation, which collectively boost revenue and operational efficiency. Its advanced data cleansing capabilities ensure high-quality data, while the open API allows seamless connectivity with various systems, ensuring unmatched data integrity. With modules like Data Laundry, Campaign Manager, and Privacy Dashboard for GDPR compliance, dailypoint™ offers robust solutions for data-driven marketing, guest loyalty enhancement, and operational excellence—making it an essential tool for modern hospitality businesses aiming to improve guest satisfaction and streamline operations.
Capabilities
Data Migration
Data Migration
If you want to switch to a different PMS, dailypoint™ can not only clean your existing guest data but also transfer your data to your new PMS. The migration service includes guest profiles and reservations
all modules - an overview
all modules - an overview
dailypoint™ is a Central Data Management solution consisting of 16 modules, following a platform approach. This means you can select the modules that meet your needs and the solution can grow with you over time.
Booking Manager
Booking Manager
Assisting hoteliers throughout the entire inquiry & booking process. Attractive guest correspondence providing relevant information.
Central Guest Profile
Central Guest Profile
The Golden Record: one central & consolidated Guest Profile enriched with interests that feeds all connected systems.
Online Reputation Management
Online Reputation Management
The dailypoint Questionnaire System combines a complete Online Reputation Management (ORM) tool with a professional form builder.
Data Security - Privacy Dashboard
Data Security - Privacy Dashboard
A wide range of pre-defined guest and data quality reports help you to read and interpret your data properly.
Basic Sales
Basic Sales
Manage your hotels sales activities with the integrated Basic Sales module.
Campaign Manager (CRM)
Campaign Manager (CRM)
Manage different channels and all guest communications centrally within one system. Communication rules. Newsletters, text messages, push messages, offers, booking confirmations, any automation like pre- and post-stay messages.
Features
Marketing Automation
4/5 features
Template Builder
4/5 features
Guest Profiles
4/5 features
Segmentation
4/5 features
Privacy & Compliance
4/5 features
Data Management
4/5 features
Feedback & Surveys
4/5 features
Available Add-ons & Modules
dailypoint Data Laundry
Hotel CRM & Email Marketing
The dailypoint Data Laundry consolidates and cleans data in 350 steps to create one central guest profile used for all integrated systems.
dailypoint Privacy Dashboard
Hotel CRM & Email Marketing
With the integrated central Privacy Dashboard you can manage all technically relevant GDPR processes, such as deletion requests.
dailypoint Campaign Manager
Hotel CRM & Email Marketing
Send the right people the right information at the right time. From newsletters to text messages, push messages, offers, booking confirmations or any automations like pre- & post-stay messages, manage it all in one system.
Voucher System
Hotel CRM & Email Marketing
A great tool for your cross and upselling and to enhance your direct booking strategy.
dailypoint Online Reputation Management
Guest Surveys & Feedback
dailypoint™ Questionnaire System combines an Online Reputation Management (ORM) tool with a professional form builder. Responsive and adaptable. Data exchange with TripAdvisor, HolidayCheck or Google
dailypoint Basic Sales
Hotel Management Software
Basic Sales offers: intelligent Sales & Account Management, communication tracking, task & activity management and more.
dailypoint Booking Manager
Hotel CRM & Email Marketing
A system that assists hotels throughout the entire inquiry & booking process. Makes guest correspondence much more attractive.
Data Migration
Hotel Management Software
If you want to switch to a different PMS, dailypoint™ can not only clean your existing guest data but also transfer your data to your new PMS - including guest data and reservations.
dailypoint™ Reviews Summary
Ease of Use
4.2/5
Customer Support
4.5/5
ROI
4.2/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, dailypoint™ 360° – Central Data Management is the #4 most trending product in the Hotel CRM & Email Marketing category (out of 62) and the #144 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moredailypoint™ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
dailypoint™ Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Dailypoint™ Case Studies
Solving the challenge of uniform digital hospitality in a growing group of unique luxury hotels.
Zurich (Switzerland)
The 5-star resort with six Michelin stars leads the way in Digital Guest Engagement by using Automations
Bad Ragaz (Switzerland)
Hotel Tech Solutions for demanding hoteliers
Kreisfreie Stadt Köln (Germany)
Digital guest communication and service
Bad Ragaz (Switzerland)
How Platzl Hotel Munich Uses Website Connect by dailypoint to Drive More Direct Bookings & Build Their Email List
München (Germany)
How an Independent Hotel Leverages dailypoint to Stay Competitive Against International Chains
Munich (Germany)
References
"dailypoint convinces with easy handling. We can manage all guest communications - It works simply, directly and professionally. Now the system has also been tested in a crisis and I can say that it has made things a lot easier."
Kristina Türcke & Stefanie Küttner
Hotel Manager @
Best Western Plus Hotel Willingen
"With dailypoint Loyalty Module we created our own Direct Booker Club - and with this we were not only able to stop the trend towards the OTAs, we fight back and generate more and more direct bookings on our Website."
Heiko Buchta
General Manager @
Platzl Hotel
"With dailypoints Website Connect we created our own Direct Booker Club - and with this we were not only able to stop the trend towards the OTAs, we fight back and generate more and more direct bookings on our Website."
Heiko Buchta
General Manager @
Platzl Hotel
Featured Customers
Popularity by Segment
Size
4 | X-Small (1-9 room)
6 | Small (10-24 room)
60 | Medium (25-74 room)
88 | Large (75-199 room)
30 | X-Large (200+ room)
Country
80 | Germany
42 | Switzerland
27 | Austria
15 | France
5 | Maldives
4 | Cyprus
2 | Belgium
2 | Sweden
2 | Saudi Arabia
2 | Bahrain
1 | Egypt
1 | United Arab Emirates
1 | Thailand
1 | Oman
1 | Hungary
1 | Lebanon
1 | Portugal
Type
103 | Luxury Hotels
79 | Resorts
66 | Boutiques
45 | Bed & Breakfast & Inns
44 | Airport/Conference Hotels
40 | Branded Hotels
38 | City Center Hotels
29 | Limited Service & Budget Hotels
13 | Hostels
11 | Extended Stay & Serviced Apartments
7 | Vacation Rentals & Villas
5 | Casinos
1 | Motels
1 | RV Parks & Campgrounds
Region
174 | Europe
9 | Asia Pacific
5 | Middle East
Category
176 | Hotel CRM & Email Marketing
58 | Loyalty Programs for Independents
More Products by dailypoint™
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like dailypoint for its extensive CRM capabilities, especially in managing guest data and enhancing loyalty programs. The integration with hotel property management systems (PMS) significantly automates operations and improves guest experiences, boosting revenue. Users highlight the deep analytics, personalized marketing tools, and effective segmentation features as unique strengths. However, concerns were raised about the system's complexity, user interface, and the need for supplementary training. Overall, dailypoint offers robust solutions for data-driven marketing and customer relationship management, essential for modern hospitality businesses looking to enhance guest loyalty and operational efficiency.
AI-generated from the text of customer reviews
Looking for specific info?
10
An absolutely useful program to process and use the everyday guest-related data.
Head of Reservations from 25-49 room Bed & Breakfast & Inn in Garmisch-Partenkirchen (Germany)
Verified
9 months ago
In fact, you can use and process all guest-related data very well.We use it for newsletters, birthday letters and our loyalty program, among other things
Germany
Germany
Head of Reservations
Medium Hotel
10
Great loyalty program
Manager from 25-49 room Boutique in Cochem (Germany)
Verified
9 months ago
We had been using the Daiypoint CRM system for a long time. It is very extensive and we are very satisfied. That's why we decided on the loyalty program. A great way to turn guests into regulars.
Germany
Germany
Manager
Medium Hotel
9
Great system solutions and professional support!
Director of Revenue Management from 100 to 199 room City Center Hotel in Köln (Germany)
Verified
9 months ago
We took on DailyPoint as Hotel CRM and Email Marketing tool and I am very happy about the variety of solutions the company provides AND especially the professional and personal support and guidance during the set-up process. Easy to understand online help is also available and provides a full-service experience for us and our high end custo...
Germany
Germany
Director of Revenue Management
Large Hotel
10
Best system on the market.
Manager from 25-49 room Airport/Conference Hotel in Cochem (Germany)
Verified
9 months ago
We took a long time to select a suitable system. We looked at and presented many systems on the market. For us, Dailypoint offers the best complete package on the market.
Germany
Germany
Manager
Medium Hotel
10
dailypoint's Impact at Boutique Resort Obermühle
CIO / Prokurist from 100 to 199 room Luxury Hotel in Garmisch-Partenkirchen (Germany)
Verified
9 months ago
As the Chief Information Officer at Boutique Resort Obermühle, I am thoroughly impressed with the implementation of dailypoint's CRM and Loyalty Module. This technology has significantly enhanced our operational efficiency and guest management strategies. Also a great feature is the Member Website, a centralized platform where members can a...
Germany
Germany
CIO / Prokurist
Large Hotel
10
CRM made by hotel experts for hotel experts
Senior CRM Manager from 500+ room Airport/Conference Hotel in Kreisfreie Stadt Frankfurt am Main (Germany)
Verified
9 months ago
- Expert knowledge of hotel business, hotel workflows, complexity of hotel technology & data flows
- Very good & close interaction with the hotel's property management systems
- Very good & trustful partnership to further improve e.g. loyalty features based on our requirements, to achieve better, more automated & digital workflows & CEX i...
Germany
Germany
Senior CRM Manager
X-Large Hotel
9
Best CRM in the world
Digital Strategy Assistant from 100 to 199 room Bed & Breakfast & Inn in Lisbon (Portugal)
Verified
9 months ago
The automation problem is being solved. The selection of clients divided by grades. Is good for hospitality companies to work.
Portugal
Portugal
Digital Strategy Assistant
Large Hotel
9
Nice CRM made in Germany
CRM systems from 200 to 499 room Airport/Conference Hotel in Kreisfreie Stadt Berlin (Germany)
Verified
9 months ago
Very friendly and supportive collaboration. The System is easy to use and very intuitive. Solutions and fixes will be implemented quickly. Very flexible in terms of connecting new channels.
Germany
Germany
CRM systems
X-Large Hotel
6
Dailypoint is a sensational product
Direktionsassistenin from 100 to 199 room Branded Hotel in Bad Staffelstein (Germany)
Verified
9 months ago
We have had a great partner at Dailypoint since 2011. We work with a lot of car communications that more than delight our guests and our data quality has improved significantly. Dailypoint is easy to use and offers many interfaces to other companies. Questions and concerns are quickly processed and, above all, resolved by a professional sup...
Germany
Germany
Direktionsassistenin
Large Hotel
10
Transforming Guest Experiences: dailypoint CRM and Loyalty Module Success at Boutique Resort Obermühle
CEO / Owner from 100 to 199 room Luxury Hotel in Garmisch-Partenkirchen (Germany)
Verified
9 months ago
What I appreciate most about dailypoint's CRM and Loyalty Module is the central guest profile feature. It serves as our single source of truth, offering a comprehensive view of each guest's preferences and history. Additionally, the Loyalty Program has been instrumental in driving business, creating a win-win situation for both our guests a...
Germany
Germany
CEO / Owner
Large Hotel
- 1
- 2
- 3
- 4
- 5
- 6
- ...
- 18
