Operations
Popular in Operations
Popular Searches
Best Property Management Systems of 2024
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2024
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2024
Tools to manage your hotel's accounting, budgeting and financial planning.
Featured Apps
Revenue Management
Popular in Revenue Management
Popular Searches
Best Revenue Management Systems of 2024
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2024
Distribute your inventory to hundreds of channels to boost occupancy.
Best Business Intelligence of 2024
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Featured Apps
Marketing
Popular in Marketing
Popular Searches
Best Hotel CRM & Email Marketing of 2024
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2024
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2024
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Featured Apps
Guest Experience
Popular in Guest Experience
Popular Searches
Best Hotel Guest Apps of 2024
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2024
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
Best Guest Messaging Software of 2024
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
Featured Apps
dailypoint™ 360° – Central Data Management
4.3 (186 REVIEWS)
HT Score
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Clement, Cihan, Matthieu + 23 more experts recommend dailypoint™
Read Recommendationsdailypoint™ 360° – Central Data Management
Ranked 3 (out of 63) in Hotel CRM & Email Marketing
The only #realCRM. dailypoint™ is the leading Data Management & CRM platform for demanding hotels and hotel groups.
87% recommended by 142 hotels
Deutsche Hospitality, Rotana, Leading Hotels of the World & 139 others
What is dailypoint™?
Founded in 2005 | Headquarters in München (Germany) | 45 employees
dailypoint™ 360° – Central Data Management is a comprehensive Data Management and CRM platform tailored for the hospitality industry. It centralizes guest data from multiple sources into a unified profile, leveraging AI to process this information through 350 detailed steps to create a Golden Record—a reliable and comprehensive guest profile. The platform seamlessly integrates with hotel property management systems (PMS) and other applications, facilitating automated operations and enhanced guest experiences.
Valuable features include deep analytics, personalized marketing tools, and effective segmentation, which collectively boost revenue and operational efficiency. Its advanced data cleansing capabilities ensure high-quality data, while the open API allows seamless connectivity with various systems, ensuring unmatched data integrity. With modules like Data Laundry, Campaign Manager, and Privacy Dashboard for GDPR compliance, dailypoint™ offers robust solutions for data-driven marketing, guest loyalty enhancement, and operational excellence—making it an essential tool for modern hospitality businesses aiming to improve guest satisfaction and streamline operations.
Capabilities
Data Migration
Data Migration
If you want to switch to a different PMS, dailypoint™ can not only clean your existing guest data but also transfer your data to your new PMS. The migration service includes guest profiles and reservations
all modules - an overview
all modules - an overview
dailypoint™ is a Central Data Management solution consisting of 16 modules, following a platform approach. This means you can select the modules that meet your needs and the solution can grow with you over time.
Booking Manager
Booking Manager
Assisting hoteliers throughout the entire inquiry & booking process. Attractive guest correspondence providing relevant information.
Central Guest Profile
Central Guest Profile
The Golden Record: one central & consolidated Guest Profile enriched with interests that feeds all connected systems.
Online Reputation Management
Online Reputation Management
The dailypoint Questionnaire System combines a complete Online Reputation Management (ORM) tool with a professional form builder.
Data Security - Privacy Dashboard
Data Security - Privacy Dashboard
A wide range of pre-defined guest and data quality reports help you to read and interpret your data properly.
Basic Sales
Basic Sales
Manage your hotels sales activities with the integrated Basic Sales module.
Campaign Manager (CRM)
Campaign Manager (CRM)
Manage different channels and all guest communications centrally within one system. Communication rules. Newsletters, text messages, push messages, offers, booking confirmations, any automation like pre- and post-stay messages.
Features
Marketing Automation
4/5 features
Template Builder
4/5 features
Guest Profiles
4/5 features
Segmentation
4/5 features
Privacy & Compliance
4/5 features
Data Management
4/5 features
Feedback & Surveys
4/5 features
Available Add-ons & Modules
dailypoint Data Laundry
Hotel CRM & Email Marketing
The dailypoint Data Laundry consolidates and cleans data in 350 steps to create one central guest profile used for all integrated systems.
dailypoint Privacy Dashboard
Hotel CRM & Email Marketing
With the integrated central Privacy Dashboard you can manage all technically relevant GDPR processes, such as deletion requests.
dailypoint Campaign Manager
Hotel CRM & Email Marketing
Send the right people the right information at the right time. From newsletters to text messages, push messages, offers, booking confirmations or any automations like pre- & post-stay messages, manage it all in one system.
Voucher System
Hotel CRM & Email Marketing
A great tool for your cross and upselling and to enhance your direct booking strategy.
dailypoint Online Reputation Management
Guest Surveys & Feedback
dailypoint™ Questionnaire System combines an Online Reputation Management (ORM) tool with a professional form builder. Responsive and adaptable. Data exchange with TripAdvisor, HolidayCheck or Google
dailypoint Basic Sales
Hotel Management Software
Basic Sales offers: intelligent Sales & Account Management, communication tracking, task & activity management and more.
dailypoint Booking Manager
Hotel CRM & Email Marketing
A system that assists hotels throughout the entire inquiry & booking process. Makes guest correspondence much more attractive.
Data Migration
Hotel Management Software
If you want to switch to a different PMS, dailypoint™ can not only clean your existing guest data but also transfer your data to your new PMS - including guest data and reservations.
dailypoint™ Reviews Summary
Ease of Use
4.2/5
Customer Support
4.5/5
ROI
4.2/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, dailypoint™ 360° – Central Data Management is the #4 most trending product in the Hotel CRM & Email Marketing category (out of 63) and the #73 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moredailypoint™ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
dailypoint™ Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Dailypoint™ Case Studies
Digital guest communication and service
Bad Ragaz (Switzerland)
How Platzl Hotel Munich Uses Website Connect by dailypoint to Drive More Direct Bookings & Build Their Email List
München (Germany)
How an Independent Hotel Leverages dailypoint to Stay Competitive Against International Chains
Munich (Germany)
References
"dailypoint convinces with easy handling. We can manage all guest communications - It works simply, directly and professionally. Now the system has also been tested in a crisis and I can say that it has made things a lot easier."
Kristina Türcke & Stefanie Küttner
Hotel Manager @
Best Western Plus Hotel Willingen
"With dailypoints Website Connect we created our own Direct Booker Club - and with this we were not only able to stop the trend towards the OTAs, we fight back and generate more and more direct bookings on our Website."
Heiko Buchta
General Manager @
Platzl Hotel
Featured Customers
Popularity by Segment
Size
4 | X-Small (1-9 room)
6 | Small (10-24 room)
63 | Medium (25-74 room)
92 | Large (75-199 room)
32 | X-Large (200+ room)
Country
85 | Germany
42 | Switzerland
27 | Austria
18 | France
5 | Maldives
4 | Cyprus
2 | Belgium
2 | United Arab Emirates
2 | Bahrain
1 | Greece
1 | Saudi Arabia
1 | Iraq
1 | Portugal
1 | Lebanon
1 | Hungary
1 | Oman
1 | Thailand
1 | Egypt
1 | Sweden
Type
110 | Luxury Hotels
79 | Resorts
72 | Boutiques
50 | Airport/Conference Hotels
47 | Bed & Breakfast & Inns
42 | Branded Hotels
41 | City Center Hotels
29 | Limited Service & Budget Hotels
13 | Hostels
11 | Extended Stay & Serviced Apartments
8 | Vacation Rentals & Villas
5 | Casinos
1 | Motels
1 | RV Parks & Campgrounds
Region
182 | Europe
9 | Asia Pacific
6 | Middle East
Category
186 | Hotel CRM & Email Marketing
66 | Loyalty Programs for Independents
More Products by dailypoint™
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like dailypoint for its extensive CRM capabilities, especially in managing guest data and enhancing loyalty programs. The integration with hotel property management systems (PMS) significantly automates operations and improves guest experiences, boosting revenue. Users highlight the deep analytics, personalized marketing tools, and effective segmentation features as unique strengths. However, concerns were raised about the system's complexity, user interface, and the need for supplementary training. Overall, dailypoint offers robust solutions for data-driven marketing and customer relationship management, essential for modern hospitality businesses looking to enhance guest loyalty and operational efficiency.
AI-generated from the text of customer reviews
Looking for specific info?
10
Great Solution for Loyalty and CRM and Email Marketing
Head - IT Operations from 200 to 499 room Boutique in Dubai (United Arab Emirates)
Verified
3 days ago
We use number of features from the product, Such as Apple or google wallet loyalty card which is tech savvy and easier for our guests to carry around. We use number of filters in CRM to email content to the right audience. This helps us to avoid unnecessary mass emails. We run number of email campaign using the data analytics. daily update...
United Arab Emirates
United Arab Emirates
Head - IT Operations
X-Large Hotel
10
Very innovative product
Deputy General Manager from 100 to 199 room Airport/Conference Hotel in Grindelwald (Switzerland)
Verified
19 days ago
We are very happy with the application possibilities, even if we cannot fully exploit them for internal reasons. The support is great.
Switzerland
Switzerland
Deputy General Manager
Large Hotel
10
TOP performance experience
Marketing Manager from 100 to 199 room Airport/Conference Hotel in Bad Kissingen (Germany)
Verified
21 days ago
Optimal combination of user-friendliness and powerful functions, as well as #email, #campaign, #data, which make our daily business much easier. The automation of many processes, such as the creation of newsletters or guest feedback, also saves us an enormous amount of time and at the same time improves the quality of our guest service.
Germany
Germany
Marketing Manager
Large Hotel
9
Feedback
Sales and Marketing Manager from 100 to 199 room Branded Hotel in Heidelberg (Germany)
Verified
21 days ago
Einfache Handhabung des E-Mailing-Systems . Eine sehr sympathische und persönliche Vorstellung unserer neuen Account Managerin, Caroline Maninger. Vielen Dank dafür!
Germany
Germany
Sales and Marketing Manager
Large Hotel
10
DailyPoint - Very comprehensive system
Operations Support Manager from 25-49 room Boutique in Psarou (Greece)
Verified
27 days ago
DailyPoint is a system that concentrates the entire information and it can be used by many teams for different purposes (reservations, the front office team, marketing, the HK team, the management).
Greece
Greece
Operations Support Manager
Medium Hotel
9
Creating individual guest expieriencIndividual guest experiences thanks to DailyPointe
Dircetor of Sales & Marketing from 50-74 room Luxury Hotel in Saas-Fee (Switzerland)
Verified
1 months ago
The Hotel CRM helps us get a great overview of our guests. Thanks to the data Dailypoint we can recognise the "value" of each guest and respond even better to their wishes. The analytics enables us, to create an individual campaign for all the different needs. Thanks to email marketing, it is easy to reach the guests and many problems with...
Switzerland
Switzerland
Dircetor of Sales & Marketing
Medium Hotel
10
Dailypoint - Users Point of View
Front Office Supervisor from 100 to 199 room Airport/Conference Hotel in Bad Kissingen (Germany)
Verified
1 months ago
Since we are confirming our reservations with dailypoint it is pretty awesome to be able to see, if and at wich time and date the guest read the mail. Also the possibility to adjust all textcomponents pretty easily is good.
The Customer Support's reaction time on questions, feedback and so on, could be described as pretty much instant.
Germany
Germany
Front Office Supervisor
Large Hotel
10
All-rounder and innovative
Assistant Marketing & Events from 50-74 room Boutique in Lucerne (Switzerland)
Verified
1 months ago
Dailypoint is very innovative, offers many features and extras that we have not found in any other software. With Dailypoint we can reach our goals regarding personalized marketing.
Switzerland
Switzerland
Assistant Marketing & Events
Medium Hotel
10
Great system for the hotel industry!
Marketing Manager from 50-74 room Boutique in Balderschwang (Germany)
Verified
1 months ago
We use daily point primarily for email marketing and the loyalty program. Easy usability and great support! For guests and employees.
Germany
Germany
Marketing Manager
Medium Hotel
9
A premium product
GM from 1 to 4 room Bed & Breakfast & Inn in Mecca (Saudi Arabia)
Verified
1 months ago
It is a customer relationship management system uniquely tailored to meet the specific needs and demands of the hospitality industry, enhancing guest engagement and operational efficiency.
Saudi Arabia
Saudi Arabia
GM
X-Small Hotel
- 1
- 2
- 3
- 4
- 5
- 6
- ...
- 19
