dailypoint™ 360° – Central Data Management

4.4 (144 REVIEWS)

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HT Score  
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Thomas, Pascal, Jessica + 18 more experts recommend dailypoint™

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dailypoint™ 360° – Central Data Management

4.4 (144 REVIEWS)

Ranked 3 (out of 60) in Hotel CRM & Email Marketing

2023 Finalist HotelTechAwards

Hoteliers voted dailypoint™ as the #3 Hotel CRM & Email Marketing provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

dailypoint™ - the only #realCRM. dailypoint™ is the leading Data Management and CRM platform for individual hotels and hotel groups.

Ratings Summary

4.4
Very Good
144 reviews
Ease of Use
4.2/5
Customer Support
4.5/5
ROI
4.2/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, dailypoint™ 360° – Central Data Management is the #3 most trending product in the Hotel CRM & Email Marketing category (out of 60) and the #90 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

dailypoint™ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted dailypoint™ as the #3 Hotel CRM & Email Marketing provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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92 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About dailypoint™ 360° – Central Data Management
Founded in 2005 | Headquarters in München (Germany) | 45 employees
dailypoint is the leading Data Management and CRM solution for individual hotels and hotel chains. dailypoint collects data from all relevant sources such as PMS, POS, website, newsletter, or Wi-Fi and creates a central and consolidated guest profile - which is the heart of your business! Integrated cleaning processes and special artificial intelligence (AI) are used to generate additional extensive guest knowledge. dailypoint consists of 16 modules and is complemented by the dailypoint; Marketplace with almost 200 solution partners. This allows dailypoint not only to be used for measurable marketing (CRM) and optimal direct sales, but it also covers the entire customer journey and thus supports all departments of a hotel. dailypoint is the #realCRM to manage Guest Data in one Central Profile. Included Apps: - Data Laundry - Profile Engine  - Booking Manager - Campaign Manager (CRM) - Website Connect - Privacy Dashboard (GDPR handling) - Voucher System - Loyalty Program - Online Reputation Management (ORM) - Smart WiFi - Event Calendar - Guest Information System - Business Intelligence (reports) - Basic Sales - Smart Lists - API

Capabilities

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dailypoint™ doesn’t have any benefits or use cases available

Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Pricing

Pricing Available By Request

dailypoint™ has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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3

Success Stories

3

References

49

Featured Customers

Popularity by Segment

Size

70 | Large (75-199 room)

43 | Medium (25-74 room)

21 | X-Large (200+ room)

3 | Small (10-24 room)

2 | X-Small (1-9 room)

Type

66 | Luxury Hotels

58 | Resorts

22 | Boutiques

21 | Branded Hotels

13 | City Center Hotels

11 | Hostels

9 | Limited Service & Budget Hotels

6 | Vacation Rentals & Villas

3 | Extended Stay & Serviced Apartments

2 | Bed & Breakfast & Inns

1 | Airport/Conference Hotels

1 | Motels

1 | RV Parks & Campgrounds

Region

147 | Europe

6 | Asia Pacific

3 | Middle East

Category

144 | Hotel CRM & Email Marketing

56 | Marketplaces & Integrators

39 | Loyalty Programs for Independents

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144

Reviews

20

Expert Recommendations

Hotelier Rating

Excellent
98
Very Good
29
Average
27
Poor
1
Terrible
1

By Product

  • Hotel CRM & Email Marketing
    Hotel CRM & Email Marketing
  • Marketplaces & Integrators
    Marketplaces & Integrators
  • Loyalty Programs for Independents
    Loyalty Programs for Independents

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Middle East
    Middle East
10

Great CRM & Loyalty Tool for Tourism & Hospitality Industry

Manager CRM from 500+ room in Frankfurt am Main (Germany)

Verified
1 days ago
Profile Management including data cleansing, profile enrichment and its various data sources (PMS, Web, App, ...)Loyalty Modul for own programs and external partner
Michael from dailypoint™ replied
Hallo, thx for the update. Glad to read that you like dailypoint! Please be so kind and send your account-manager your wishlist or if you prefer send it directly to our product manager. Best regards, Michael (Founder)
10

Our complete customer data in one system.

Manager from 25-49 room Luxury Hotel in Cochem (Germany)

Verified
1 days ago
Our complete customer data in one system. They try to make everything possible! Best service!
Michael from dailypoint™ replied
woho - this is fantastic especially from an advanced user who knows many systems. We always say the more experienced a user is the more he will appreciate dailypoint. Thx so much and if at any time you have an issue please let us know. We will take care of you - promised! Your dailypoint team!
10

With Dailypoint we will reach our goals regarding personalized marketing

Revenue Manager from 50-74 room Boutique in Luzern (Switzerland)

Verified
1 days ago
Dailypoint is not only a CRM tool that only collects data, but it can also be used in daily operations. It offers many different functions and modules, not only for marketing, but also for operational departments like reception. Dailypoint is very innovative and continues to develop the program according to customer needs.
10

Complete solution with excellent interfaces

Guest Experience, Data management from 100 to 199 room Luxury Hotel in Leogang (Austria)

Verified
1 days ago
The CRM allows a very good segmentation of the guests on many levels through numerous indicators. Rewards & Loyalty system, revenue, emails, campaigns etc. can be tracked. By connecting all modules to the central guest profile, a 360 degree insight is created. Many interfaces to external softwares complement this in addition & are continuou...
10

Working with DailyPoint

Marketing from 100 to 199 room Resort in Windischgarsten (Austria)

Verified
2 days ago
- Webinars, the variety of possible marketing measures, the variations in tracking, the precise reports, interface management is very good, friendly support sehr bemühter und kompetenter AccountManager,
9

Quick and simple handling

from 100 to 199 room Branded Hotel in Willingen (Upland) (Germany)

Verified
2 days ago
The easy of use and the work with the modules facilitates the personalisation of the offers and reservations for the guest.
10

Proper Solution

Service Manager from 5 to 9 room Boutique in (United Arab Emirates)

Verified
6 months ago
Analytical and enthusiastic team willing to review and proactively propose solutions to impeding problems/hiccups. The In-house dev team makes it easier/faster to process problems.
10

Simple and easy to use...

Hotel direktor from 50-74 room Luxury Hotel in Portocolom (Spain)

Verified
9 months ago
What I like about Dailypoint is that I can get a lot of information at a glance. It is well structured and well structured. Just very user friendly!
9

Very good CRM tool

Marketing Assistant from 100 to 199 room Luxury Hotel in Zürich (Switzerland)

Verified
9 months ago
The account manager and the support are very good. Easy creation of target groups and sending of newsletters. The Booking Manager facilitates the work of the Reservations Team.
10

Dailypoint Review

Online Marketing Manager from 100 to 199 room Luxury Hotel in Schliersee (Germany)

Verified
9 months ago
Dailypoint system works very well for us. I mainly use the email program as well as the guest questionnaires. I like the easy way to communicate with Daily Point support. They are very helpful and always up to date. Thank you very much for that.
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