The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
CQR shines .
OpenHotel shines in ease of use and customer support , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, CQR users most value its , while OpenHotel users highlight customer support, user-friendly pms, continuous updates and improvements. Click any theme to see what reviewers say.
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OpenHotel
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Customer Support
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User-friendly PMS
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Continuous Updates and Improvements
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Direct OTA Connections
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Reporting Capabilities
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Financial Processing
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Group Booking Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | CQR |
OpenHotel
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #25 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #39 11 reviews |
| Large (75-199 rooms) | — | #50 0 reviews |
| X-Large (200+ rooms) | — | #21 2 reviews |
By Property Type
| Segment | CQR |
OpenHotel
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| Boutique ▾ | — | #37 16 reviews |
| Luxury | — | #45 4 reviews |
| Branded / Chain ▾ | — | #28 9 reviews |
| Extended Stay | — | #43 2 reviews |
By Region
| Segment | CQR |
OpenHotel
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| North America ▾ | — | #14 54 reviews |
Choosing between CQR PMS by CQR and OpenHotel PMS by OpenHotel hinges on your hotel’s specific needs and operational scope. Both aim to streamline hotel management, but their approaches and feature sets vary significantly. CQR offers a minimal, almost nonexistent presence in terms of reviews and features, while OpenHotel boasts a robust, well-reviewed platform with extensive capabilities. Your decision should consider the scale, complexity, and integration requirements of your property.
While CQR is virtually unreviewed and lacks recent customer feedback, OpenHotel’s 57 reviews in the past six months with a 4.81/5 rating and a 95% likelihood to recommend make it a proven choice. Do you want a platform with a track record and comprehensive tools, or are you exploring options with limited public evaluation?
CQR’s offering appears to be a basic or undisclosed PMS product with no current reviews or features available in the data, suggesting it’s either very new or not actively used by hotels. In contrast, OpenHotel provides a highly detailed, feature-rich system, including a channel manager, revenue management, booking engine, and more, supported by recent reviews emphasizing ease of use and customer support.
OpenHotel’s reviews highlight its intuitiveness, reliability, and ongoing enhancements, making it more suitable for hotels seeking a comprehensive, actively supported PMS. CQR’s lack of data leaves it untested and unverified by actual hotel users. Are you prepared to trust a platform with no recent review history, or do you prefer a proven solution like OpenHotel?
If your hotel needs a feature-rich system with extensive integrations, strong support, and proven reliability, go with OpenHotel. Its 57 recent reviews, high ratings, and positive guest feedback make it the clear leader for hotels seeking a mature, comprehensive solution.
If your hotel is very small, just starting out, or looking for a minimal solution that perhaps offers basic property management, you might consider CQR. However, given the absence of recent reviews or detailed features, OpenHotel remains the better choice for most hotels needing reliable and full-featured PMS software.
OpenHotel scores a 4.71/5 for ease of use, with reviews praising its user-friendly interface, intuitive booking grid, and straightforward management tools. Users mention that even complex operations like group bookings and rate adjustments are accessible and manageable.
CQR’s user experience is unquantified, with no recent reviews to confirm its ease of use or onboarding process. The lack of detailed feedback suggests it might not be as polished or familiar as OpenHotel. Edge: OpenHotel.
OpenHotel offers 23 features, including a channel manager, revenue management, booking engine, online support, guest communication, and integrated payment solutions—many of which are absent in CQR. These features address core operational needs and streamline multiple hotel functions.
CQR’s feature set is either undisclosed or minimal, with no shared or exclusive features listed. Given this, OpenHotel’s broader capabilities clearly provide more value and flexibility. Edge: OpenHotel.
OpenHotel receives an impressive 4.82/5 rating for customer support, with reviews describing the team as responsive, helpful, and integral to a smooth transition. Users emphasize that support remains accessible during emergencies and ongoing operations.
CQR’s support ratings are unavailable, but the absence of recent reviews or detailed feedback makes it difficult to assess its support quality. Based on available data, OpenHotel’s support system is clearly superior. Edge: OpenHotel.
OpenHotel boasts 12 verified partners, including Channel Manager, RateGain, SiteMinder, and others, facilitating broader connectivity with OTAs, payment systems, and guest services. This extensive integration ecosystem enhances operational flexibility.
CQR reports zero verified integrations, limiting its capacity to connect with other hotel systems and external partners. For hotels prioritizing integrations, OpenHotel’s partner network offers clear advantages. Edge: OpenHotel.
OpenHotel’s recent reviews—none for CQR—highlight consistent high ratings, with an overall rating of 4.81/5 and a 95% likelihood to recommend. Hotels in various segments, including resorts and budget properties, praise its ease of use and customer support.
CQR’s lack of recent reviews makes it impossible to gauge user satisfaction. Given the data, OpenHotel’s ratings and recent feedback dominate the landscape. Edge: OpenHotel.
Pricing details for CQR are unavailable, suggesting it may not be openly priced or is perhaps not actively marketed. OpenHotel’s pricing is also not specified but is described as a flat or per-room fee without hidden charges, with no trial or freemium model indicated.
Without explicit costs, your best assumption is that OpenHotel’s transparent pricing aligns with its broader feature set. For accurate budgeting, contact the providers directly.
Not ideal if:
Given the incomplete data, CQR is likely suited only for very small and simple properties.
Not ideal if:
OpenHotel is most suited for hotels aiming for an all-in-one solution with ongoing support.
The core difference between CQR and OpenHotel lies in their maturity and feature sets. CQR appears to be an undisclosed or nascent product with no recent reviews or known capabilities, whereas OpenHotel offers a comprehensive, well-reviewed platform with active customer feedback and a full suite of tools.
Choose OpenHotel if you want a proven, feature-rich system backed by recent reviews, high ratings, and extensive integrations. Its 4.81/5 score and 95% recommendation rate demonstrate its reliability and value.
Opt for CQR only if your property is extremely small, operates with minimal technology needs, and you’re prepared to take a risk on an unreviewed product. Given the available data, OpenHotel is the clear winner for most hotels seeking a modern, supported, and versatile PMS solution.
This comparison should guide your decision—prioritize recent, high-rated solutions like OpenHotel for long-term operational success.
According to HTR's product database, CQR PMS and OpenHotel PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | CQR |
OpenHotel
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| EPoS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 11 more features differ between these products.
What hoteliers love
The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
Where hoteliers push back
While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. CQR PMS and OpenHotel PMS share many core Property Management Systems features, but each has unique capabilities. CQR PMS offers 0 verified integration partners, while OpenHotel PMS offers 12. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. OpenHotel PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
CQR PMS: No. OpenHotel PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. CQR has an HT Score of 0 and OpenHotel has 16. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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