The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 57 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
CQR shines .
Semper shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 57 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 57 |
After analyzing 57 verified reviews, CQR users most value its , while Semper users highlight support team, user-friendly, training and ease of learning. Click any theme to see what reviewers say.
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Support team
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User-friendly
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Training and ease of learning
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Integration with POS and booking systems
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Customization and additional features
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Reporting and accounting
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Latency and system performance
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | CQR |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #20 35 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #35 10 reviews |
| Large (75-199 rooms) | — | #40 1 reviews |
By Property Type
| Segment | CQR |
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| Boutique ▾ | — | #27 21 reviews |
| Luxury ▾ | — | #18 33 reviews |
| Branded / Chain | — | #39 4 reviews |
| Extended Stay | — | #34 3 reviews |
By Region
| Segment | CQR |
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| North America | — | #64 0 reviews |
| Asia Pacific | — | #34 1 reviews |
Choosing between CQR PMS by CQR and Semper hinges on your hotel’s operational needs and growth ambitions. Both systems aim to streamline property management, but they diverge significantly in maturity, features, and user experience. CQR is a nearly invisible presence with no recent reviews or active user feedback, making it a less viable option today. Semper, on the other hand, boasts a substantial, recent review base with more than 50 reviews in the last six months. Its high user ratings and support quality make it the more trustworthy choice for hoteliers seeking an integrated PMS solution.
Given the data, Semper is clearly the more established, supported, and reviewed product, rendering it the preferred choice for most hoteliers. Are you ready to explore how these systems compare on key operational factors?
Both CQR PMS and Semper aim to simplify hotel operations and improve efficiency. CQR’s offering is virtually unreviewed and appears to be inactive, with zero reviews or recent user feedback, suggesting it may no longer be a practical option. Semper, however, has amassed over 50 recent reviews, with an average rating of nearly 22 out of 25 points in AI scores and 9.33 out of 10 for likelihood to recommend, indicating high customer satisfaction.
While CQR’s lack of recent data raises questions, Semper’s active presence and frequent updates demonstrate ongoing support and development. Do you want a reliable, well-supported platform with proven reviews?
If your hotel needs a comprehensive, feature-rich PMS that covers everything from reservations to guest communication and reporting, Semper is the clear choice. Its 94 unique features, including online check-in, guest messaging, integrated payments, and revenue management modules, make it suitable for hotels seeking extensive operational control.
Conversely, if your hotel’s priorities are minimal complexity or cost and you’re comfortable with an unreviewed system, CQR might seem appealing; however, the lack of recent activity and support information diminishes its viability. For most hotels aiming for modern features and ongoing support, Semper is the stronger option.
Semper earns a high score of 4.55 out of 5 for ease of use, backed by consistent recent reviews praising its user-friendly interface, onboarding, and straightforward workflows. Users highlight how quick and simple it is to learn, with many mentioning the helpful onboarding support.
CQR, however, has a score of 0/5 and no recent reviews, leaving its usability unknown. It likely lacks the intuitive design and active user support that make Semper accessible.
Edge: Semper.
Semper offers 94 unique features, including direct billing, multi-currency management, automated night audit, guest profiles, channel management, booking engine, digital registration, online check-in/out, and integrated POS. These features address core hotel management needs and expand into marketing, revenue, and operational automation.
CQR provides no verified features or integrations, making it difficult to compare. Its lack of feature data strongly favors Semper, which clearly offers a richer, more comprehensive toolset.
Edge: Semper.
Semper’s support scores are outstanding, with a 4.88/5 rating and recent reviews praising its responsiveness, professionalism, and helpfulness—highlighting team members like Bea and Zizipho as exceptional. Customers emphasize how quick issue resolution and knowledgeable staff improve their experience, especially during onboarding.
CQR’s support details are unavailable, with no recent reviews or feedback to evaluate. Its support quality remains uncertain, while Semper’s proven high support ratings make it the smarter choice.
Edge: Semper.
Semper supports 11 verified integrations, including Sage, NightsBridge, GuestRevu, STAAH, SiteMinder, Revinate, Cloudbeds, Cendyn, Vingcard, and RoomPriceGenie. These integrations connect your property management with reservation channels, marketing tools, and POS systems to streamline operations.
CQR reports no verified integrations, limiting its ability to connect with other systems. The extensive and active integration network of Semper provides more flexibility and operational efficiency.
Edge: Semper.
Semper’s review count of 51 and recent feedback, with an average NPS score of 9.33 out of 10, makes it a trusted product among hoteliers. Users from various segments, including resorts, boutique hotels, and bed & breakfasts, rate it highly for ease of use, support, and feature richness.
CQR, with zero recent reviews, cannot be reliably rated or compared. Its lack of recent feedback makes Semper the more credible and trusted choice today.
Edge: Semper.
CQR’s pricing details are not provided, suggesting it may lack transparent or active pricing models. Semper charges $600/month, offering a clear and consistent rate for its comprehensive platform.
Without transparent pricing for CQR, Semper’s predictable monthly fee presents a better value proposition for hotels seeking budget clarity and cost management.
Hotels that are small, budget-sensitive, or prefer minimal features may consider CQR if it offers a viable, active solution. Teams that prioritize basic management functions without extensive integrations might find CQR suitable.
Not ideal if your hotel requires active support, modern features, or integration with other systems. Large, complex, or growth-focused hotels should look elsewhere.
Semper is suited for hotels of all sizes seeking a full-featured PMS that covers reservations, guest communication, revenue management, and reporting. It benefits:
Not ideal if your hotel is very small, with minimal operational complexity, or if budget constraints prohibit a monthly fee of $600.
Semper is a mature, well-supported platform with a proven track record, active recent reviews, and a broad feature set. Its high ratings across ease of use, support, and integrations make it the logical choice for hotels aiming for operational excellence.
CQR, lacking recent reviews and verified features, appears inactive and unsuitable for hotels seeking reliable, ongoing management tools. Its absence of support and integration data disqualifies it from serious consideration.
For most hoteliers looking to modernize and grow, Semper offers a clear, proven advantage.
According to HTR's product database, CQR PMS and Semper share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | CQR |
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| Automated night audit | ||
| Centralized user & role management | ||
| Direct billing | ||
| Multi-currency | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 82 more features differ between these products.
What hoteliers love
The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of... The Semper support team receives high praise for their responsiveness, knowledge, and willingness to assist. Users appreciate the swift resolution of issues and the team's professional and friendly demeanor. Specific mentions of team members like Bea, Zizipho, and Melani highlight exceptional customer service.
Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training.... Many reviewers commend Semper for its user-friendly interface and ease of use, which makes it accessible even for new employees with minimal training. Features like the straightforward calendar layout, easy navigation, and simplified workflows contribute to its overall user-friendliness. However, some mention that while the system is user-friendly, its visual design appears outdated.
Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how qui... Training and ease of learning Semper are positively mentioned. Users find the system's tutorial and onboarding support helpful, and appreciate how quickly new staff can pick up the system due to its simplicity. Some reviews suggest more training opportunities would be beneficial.
Where hoteliers push back
Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest... Users appreciate the additional features offered by Semper, such as open table functions, various stock take options, and the ability to upload guest photos. Customization requests include more specific categories for reports, the ability to create unique reports, and further development of certain features such as color coding and user allocation for error resolution.
Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock cont... Semper's comprehensive reporting and accounting features are highlighted as valuable tools for hotel management. Customized reports help in stock control, budgeting, and financial oversight. Users find the automated responses and multiple report options beneficial for business operations. Suggestions for improvement include more categories for customized reports and refinement of Excel outputs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. CQR PMS and Semper share many core Property Management Systems features, but each has unique capabilities. CQR PMS offers 0 verified integration partners, while Semper offers 11. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Semper leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
CQR PMS: No. Semper: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. CQR has an HT Score of 0 and Semper has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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