Criton vs. Orana Stay: Which Is Right for You?

Updated May 15, 2026  ·  23 verified reviews analyzed

TLDR

We analyzed 23 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Criton shines , with exclusive features like Mobile Checkin and Mobile Checkout.

Orana Software shines in ease of use and customer support , with exclusive features like Automatic Translations (Multi-Lingual) and Web-app.

See the full breakdown below ↓

How Does Criton Compare to Orana Stay?

Side-by-side ratings based on 23 verified hotelier reviews on HTR.

HTScore
0
0
Likelihood to Recommend
92%
100%
Ease of Use
4.5/5
5.0/5
Customer Support
4.6/5
5.0/5
Value for Money
4.4/5
5.0/5
Starting Price Contact sales From $400/mo
Verified Reviews 21 2

Criton vs Orana Software: Rankings by Hotel Segment

How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Criton Criton Orana Software Orana Software
Small (10-24 rooms) #5 14 reviews #24 1 reviews
Mid-Size (25-74 rooms) #15 4 reviews
Large (75-199 rooms) #14 2 reviews
X-Large (200+ rooms) #25 0 reviews

By Property Type

Segment Criton Criton Orana Software Orana Software
Boutique #14 7 reviews #29 2 reviews
Luxury #13 10 reviews
Branded / Chain #15 3 reviews
Extended Stay #9 3 reviews

By Region

Segment Criton Criton Orana Software Orana Software
North America #10 2 reviews
Europe #11 18 reviews
Asia Pacific #19 0 reviews

How Much Do Criton and Orana Stay Cost?

Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Criton Criton Orana Software Orana Software
Starting Price From $400/mo

Which Features Does Criton Have That Orana Stay Doesn't (and Vice Versa)?

According to HTR's product database, Criton and Orana Stay share 6 features. Here are the key differences — features one has that the other lacks.

Feature Criton Criton Orana Software Orana Software
App download
Automatic Translations (Multi-Lingual)
Mobile Checkin
Mobile Checkout
Room Service Ordering
Web-app

Criton vs Orana Software: The Bottom Line

Criton
Criton
4.6/5 from 21 reviews

Ranks higher for

Small (10-24 rooms) #5 vs #24
X-Small (< 10 rooms) #5 vs #12
Boutique #14 vs #29
Airport/Conference Hotels #15 vs #25

Unique capabilities

Mobile Checkin Room Service Ordering Mobile Checkout App download
4.5/5 ease of use 4.6/5 support 16 integrations
Visit Profile
Orana Software
Orana Software
5.0/5 from 2 reviews

Ranks higher for

AU #4 vs #6

Unique capabilities

Automatic Translations (Multi-Lingual) Web-app
5.0/5 ease of use 5.0/5 support 6 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Criton 4.7 vs 0.0 (+4.7)
Ease of Use Orana Software 5.0 vs 4.5 (+0.5)
Customer Support Orana Software 5.0 vs 4.6 (+0.4)
Value for Money Orana Software 5.0 vs 4.4 (+0.6)
Onboarding Orana Software 5.0 vs 4.4 (+0.6)

Frequently Asked Questions About Criton vs Orana Stay

Can Criton replace Orana Stay?

It depends on your requirements. Criton and Orana Stay share many core Hotel Guest Apps features, but each has unique capabilities. Criton offers 16 verified integration partners, while Orana Stay offers 6. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Orana Stay leads in ease of use at 5.0/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Criton or Orana Stay offer a free plan?

Criton: No. Orana Stay: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Criton and Orana Stay?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Criton has an HT Score of 0 and Orana Software has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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