Orana Stay

5.0 (2 REVIEWS)

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0 out of 100
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Digital concierge and guest experience app for accommodation providers.

Orana Software has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is Orana Software?

Founded in 2003 | Headquarters in Bella Vista (Australia) | 5 employees
Orana Stay is a digital concierge platform designed to streamline guest interactions for hospitality businesses. 1. AI summary reviews: Orana Stay offers automated, AI-driven guest communication from the moment of booking, handling common and complex inquiries efficiently. This helps hotel staff save time and enhances guest satisfaction. 2. AI summary recommendations: The platform provides personalized recommendations to guests, enhancing their stay experience by suggesting relevant services and activities that can be booked directly through the APP, potentially increasing the hotel's revenue through partner commissions. 3. Company writeup: Do you want to free up some of your time, offer unbeatable convenience and possibly even make extra revenue at the same time? A digital guest APP from Orana Stay can help you achieve this. Think of it as your 24-hour digital concierge, looking after your guests on their journey. It allows you to communicate directly with your guest from the time they book, it answers common (and even complex) questions. Our booking features allow your guests to book anything you decide to showcase, and if you have an arrangement in place you can even earn commissions on these upsells from your partners. And do not forget the savings you make by encouraging direct bookings for return guests. With built-in features such as reception messaging, maps & directions, latest weather information and so much more, your guests will never be lost. Simply put, your guest gets a fully branded APP from your hotel on their phone, with your latest information which is always up to date.

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This description was generated by AI which analyzed the following sources to summarize a description of Orana Software products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Orana Software

FAQs

Orana Stay Alternatives

Not sure if Orana Software is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:

Capabilities

Automated Content Using OpenAI

Seamless Integration with your Booking Software

Guest Forms

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Available Add-ons & Modules

Invite guests to share

Social Media
Showcase your social media and let your guests follow your social media and engage to promote your accommodation.

INCLUDED

Encourage feedback and reviews

Guest Survey Software
Use the app to encourage guests to give you valuable feedback.

INCLUDED

Orana’s non traditional recruitment software

Applicant Tracking Systems (ATS)
Traditional recruitment not meeting the mark! The Orana Recruitment add on, let’s you advertise and get bulk applicants from your own website, fully integrated and functional. Ask us how!

PREMIUM ADD-ON

Orana asset management

Asset Tracking Software
Designed specifically for hotel needs, record and track assets as they move. Can be fully integrated into our app for the ultimate guest experience in convenience and information.

PREMIUM ADD-ON

Q4 '26 Hotel Guest Apps Survey Insights

Is Orana Software a good fit for your hotel?

Mid-sized
95% (229)
#1 of 19

Duve is a top Hotel Guest Apps pick among mid-sized hotels on HotelTechReport, praised for its automated pre-arrival check-in that streamlines guest arrivals and boosts operational efficiency. Hoteliers appreciate how "over 90% of our guests now complete their check-in" using this feature.

Small
93% (139)
#1 of 15

Duve is a top Hotel Guest Apps pick among small hotels on HotelTechReport, praised for its contactless pre-check-in feature that allows guests to complete their registrations and payments seamlessly before arrival. This significantly reduces front desk workload and enhances the guest experience.

Large
96% (195)
#1 of 14

Duve is a top Hotel Guest Apps pick among large hotels on HotelTechReport for its contactless check-in, which significantly streamlines arrival processes by allowing guests to pre-register and reducing front desk workload. Hoteliers appreciate the platform’s ability to enhance guest communication while promoting upsells seamlessly.

Boutique Hotels
94% (256)
#1 of 21

Duve is a top Hotel Guest Apps pick among boutique hotels on HotelTechReport for its ability to streamline guest communication and the check-in process, allowing hotel staff to manage multiple guest interactions in one centralized hub. Hoteliers appreciate how it enables personalized service, enhances upselling opportunities, and keeps everything organized for a smoother guest experience.

City Center Hotels
95% (247)
#1 of 18

Duve is a top Hotel Guest Apps pick among city center hotels on HotelTechReport because its online check-in feature significantly streamlines guest arrivals, reducing front desk congestion. Hoteliers appreciate that it allows them to communicate effectively throughout the guest journey, aligning with their operational needs.

Airport/Conference Hotels
96% (135)
#1 of 17

Duve is a top Hotel Guest Apps pick among Conference on HotelTechReport, praised for its pre-check-in feature that significantly streamlines the check-in process, allowing hotels to efficiently manage high occupancy days and keep guests informed about early check-in options.

Europe
93% (262)
#1 of 18

Duve is a top Hotel Guest Apps pick among mid-sized hotels in Europe on HotelTechReport, praised for its contactless check-in and upselling features that enhance the guest experience and streamline operations. Hoteliers appreciate how the app "centralizes guest communications," allowing for smoother interactions and significant time savings at the front desk.

North America
89% (56)
#2 of 8

Duve is a top Hotel Guest Apps pick among North America on HotelTechReport, valued for its proactive guest communication that enhances service throughout the stay, as one hotelier notes, it creates "additional touchpoints without making the experience feel intrusive."

Middle East
99% (258)
#1 of 5

Duve is a top Hotel Guest Apps pick among mid-sized hotels in the Middle East on HotelTechReport, thanks to its effective pre-check-in feature that significantly reduces front desk workload and enhances guest experience. Hoteliers appreciate that it enables seamless digital communication and upselling opportunities, creating a smooth guest journey.

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Orana Software Reviews Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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Achievements

Trending Product

This vendor's trending score is rising, Orana Stay is the #75 most trending product in the Hotel Guest Apps category (out of 95) and the #2349 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Orana Software’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Orana Software Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Orana Software Reviews

Hotelier Rating

Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (1)
  • Small (1)

Country

  • Australia
    Australia
    (2)

Region

  • Oceania
    Oceania
    (2)
10

Wonderful addition to our guest experience

Owner from 5 to 9 room Boutique in Yea (Australia)

Verified
4 years ago
A simple and easily accessible way for our guests to get the information they need before, during and after their stay.
Country Australia
Owner
X-Small Hotel
10

Easy to keep updated, and great for guests!

Owner/Director from 10 to 24 room Boutique in Katoomba (Australia)

Verified
4 years ago
We have found that guests who download the app onto their mobile device are more self-sufficient, and don't need to contact us to ask the frequently asked questions that tourists normally do. The app fits perfectly into our budget, and assists with a contactless guest experience. The app replaces the information booklet we used to have in e...
Country Australia
Owner/Director
Small Hotel
  • 1

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Support

Unverified

Orana Software has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2026

Learn more about the GCSC Certification

This vendor is missing critical support info

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HT Score

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Recommended

100%

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