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Orana Stay
5.0 (2 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Orana Stay
Unranked in Hotel Guest Apps
Digital concierge and guest experience app for accommodation providers.
100% recommended by 2 hotels
Orana Software has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Orana Software?
Founded in 2003 | Headquarters in Bella Vista (Australia) | 5 employees
Orana Stay is a digital concierge platform designed to streamline guest interactions for hospitality businesses.
1. AI summary reviews: Orana Stay offers automated, AI-driven guest communication from the moment of booking, handling common and complex inquiries efficiently. This helps hotel staff save time and enhances guest satisfaction.
2. AI summary recommendations: The platform provides personalized recommendations to guests, enhancing their stay experience by suggesting relevant services and activities that can be booked directly through the APP, potentially increasing the hotel's revenue through partner commissions.
3. Company writeup: Do you want to free up some of your time, offer unbeatable convenience and possibly even make extra revenue at the same time? A digital guest APP from Orana Stay can help you achieve this. Think of it as your 24-hour digital concierge, looking after your guests on their journey. It allows you to communicate directly with your guest from the time they book, it answers common (and even complex) questions. Our booking features allow your guests to book anything you decide to showcase, and if you have an arrangement in place you can even earn commissions on these upsells from your partners. And do not forget the savings you make by encouraging direct bookings for return guests. With built-in features such as reception messaging, maps & directions, latest weather information and so much more, your guests will never be lost. Simply put, your guest gets a fully branded APP from your hotel on their phone, with your latest information which is always up to date.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Orana Software products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Orana Software Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Orana Software Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Orana Software
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Orana Software's Provided Description:
"Do you want to free up some of your time, offer unbeatable convenience and possibly even make extra revenue at the same time? A digital guest APP from Orana Stay can help you achieve this. Think of it as your 24 hour digital concierge, looking after your guests on their journey. It allows you to communicate directly with your guest from the time they book, it answers common (and even complex) questions. Funny story behind this, ask us about it, it involves lots of mud and tractors. Our booking features allows your guests to book anything you decide to showcase, and if you have an arrangement in place you can even earn commissions on these upsells from your partners. And do not forget the savings you make by encouraging direct bookings for return guests. With built-in features such as reception messaging, maps & directions, latest weather information and so much more, your guests will never be lost. Simply put, your guest gets a fully branded APP from your hotel on their phone, with your latest information which is always up to date."
FAQs
Orana Stay Alternatives
Not sure if Orana Software is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:
Capabilities
Automated Content Using OpenAI
Automated Content Using OpenAI
Use our built-in OpenAI integration to automatically create and refresh content based on smart questions
Seamless Integration with your Booking Software
Seamless Integration with your Booking Software
Why maintain your guest experience guides manually? Using our advanced technology we can completely automated your guides from start to finish. When you update content in your booking software, it updates the guide automatically.
Guest Forms
Guest Forms
Use Orana Stay to complete your pre-checkin forms, including selfies!
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Available Add-ons & Modules
Invite guests to share
Social Media
Showcase your social media and let your guests follow your social media and engage to promote your accommodation.
Encourage feedback and reviews
Guest Survey Software
Use the app to encourage guests to give you valuable feedback.
Orana’s non traditional recruitment software
Applicant Tracking Systems (ATS)
Traditional recruitment not meeting the mark! The Orana Recruitment add on, let’s you advertise and get bulk applicants from your own website, fully integrated and functional. Ask us how!
Orana asset management
Asset Tracking Software
Designed specifically for hotel needs, record and track assets as they move. Can be fully integrated into our app for the ultimate guest experience in convenience and information.
Q2 '26 Hotel Guest Apps Survey Insights
Is Orana Software a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 19
Mid-sized
95%
(217)
Duve is a top Hotel Guest Apps pick among mid-sized hotels on HotelTechReport because reviewers point to QR code access, so guests can pull up information and requests on property without a download. It also cuts front desk questions before arrival.
#1
of 15
Small
92%
(135)
Duve is a top Hotel Guest Apps pick among Small on HotelTechReport for one place to handle pre-arrival forms, check-in, upsells, and messaging, cutting the back-and-forth staff spend with guests. Hoteliers also like the Guest App with no download.
#1
of 12
Large
97%
(131)
Duve is a top Hotel Guest Apps pick among Large on HotelTechReport, because hoteliers point to its customizable guest app that holds pre-arrival details, in-stay information, and upsells in one place for guests and staff.
Mid-sized
95%
(217)
#1
of 19
Duve is a top Hotel Guest Apps pick among mid-sized hotels on HotelTechReport because reviewers point to QR code access, so guests can pull up information and requests on property without a download. It also cuts front desk questions before arrival.
Small
92%
(135)
#1
of 15
Duve is a top Hotel Guest Apps pick among Small on HotelTechReport for one place to handle pre-arrival forms, check-in, upsells, and messaging, cutting the back-and-forth staff spend with guests. Hoteliers also like the Guest App with no download.
Large
97%
(131)
#1
of 12
Duve is a top Hotel Guest Apps pick among Large on HotelTechReport, because hoteliers point to its customizable guest app that holds pre-arrival details, in-stay information, and upsells in one place for guests and staff.
Rank
Hotel type
Popular alternatives
#1
of 19
Boutique Hotels
94%
(224)
Duve is a top Hotel Guest Apps pick among Boutique on HotelTechReport, with hoteliers pointing to WhatsApp messaging and pre-arrival check-in that cuts front desk calls and queues. Guests can also buy upsells before arrival, which helps the desk handle busy check-in hours.
#1
of 17
City Center Hotels
95%
(220)
Duve is a top Hotel Guest Apps pick among City-Center-Hotel on HotelTechReport for its Communication Hub, which lets staff reach guests by WhatsApp, email, SMS, and chat from one place. Hoteliers say it cuts front desk queues with online check-in.
#1
of 16
Bed & Breakfast & Inns
95%
(146)
Duve is a top Hotel Guest Apps pick among Bed-N-Breakfast on HotelTechReport, because reviewers single out its pre-arrival communication and online check-in that let guests handle arrival details before they show up. That matters when a lean team wants fewer front-desk calls and shorter waits.
Boutique Hotels
94%
(224)
#1
of 19
Duve is a top Hotel Guest Apps pick among Boutique on HotelTechReport, with hoteliers pointing to WhatsApp messaging and pre-arrival check-in that cuts front desk calls and queues. Guests can also buy upsells before arrival, which helps the desk handle busy check-in hours.
City Center Hotels
95%
(220)
#1
of 17
Duve is a top Hotel Guest Apps pick among City-Center-Hotel on HotelTechReport for its Communication Hub, which lets staff reach guests by WhatsApp, email, SMS, and chat from one place. Hoteliers say it cuts front desk queues with online check-in.
Bed & Breakfast & Inns
95%
(146)
#1
of 16
Duve is a top Hotel Guest Apps pick among Bed-N-Breakfast on HotelTechReport, because reviewers single out its pre-arrival communication and online check-in that let guests handle arrival details before they show up. That matters when a lean team wants fewer front-desk calls and shorter waits.
Rank
Region
Popular alternatives
#1
of 18
Europe
93%
(225)
Duve is a top Hotel Guest Apps pick among Europe on HotelTechReport, with multilingual automated messages and a customizable guest app that helps hoteliers keep pre-arrival and in-stay communication clear.
#2
of 9
North America
88%
(52)
Duve is a top Hotel Guest Apps pick among North America on HotelTechReport because hoteliers value its pre check-in flow, which captures guest information before arrival and supports contactless check-in when there is no front desk.
#1
of 4
Middle East
99%
(247)
Duve is a top Hotel Guest Apps pick among Middle East on HotelTechReport, and reviewers single out its pre-arrival guest info and WhatsApp contact that cut front desk questions. Hoteliers say guests get building details and restaurant reminders before arrival.
Europe
93%
(225)
#1
of 18
Duve is a top Hotel Guest Apps pick among Europe on HotelTechReport, with multilingual automated messages and a customizable guest app that helps hoteliers keep pre-arrival and in-stay communication clear.
North America
88%
(52)
#2
of 9
Duve is a top Hotel Guest Apps pick among North America on HotelTechReport because hoteliers value its pre check-in flow, which captures guest information before arrival and supports contactless check-in when there is no front desk.
Middle East
99%
(247)
#1
of 4
Duve is a top Hotel Guest Apps pick among Middle East on HotelTechReport, and reviewers single out its pre-arrival guest info and WhatsApp contact that cut front desk questions. Hoteliers say guests get building details and restaurant reminders before arrival.
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Orana Software Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, Orana Stay is the #73 most trending product in the Hotel Guest Apps category (out of 93) and the #2300 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreOrana Software’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Orana Software Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Orana Software to Top Alternatives
Guest Experience Platform • Fully customizable and integrated guest app
From check-in to check-out, Hoteza GuestApp brings every request, interaction, and service into one digital app: communication, upsells, in-room control and beyond.
Want to find out if Orana Software is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Wonderful addition to our guest experience
Owner from 5 to 9 room Boutique in Yea (Australia)
Verified
4 years ago
A simple and easily accessible way for our guests to get the information they need before, during and after their stay.
Australia
Australia
Owner
X-Small Hotel
10
Easy to keep updated, and great for guests!
Owner/Director from 10 to 24 room Boutique in Katoomba (Australia)
Verified
4 years ago
We have found that guests who download the app onto their mobile device are more self-sufficient, and don't need to contact us to ask the frequently asked questions that tourists normally do. The app fits perfectly into our budget, and assists with a contactless guest experience. The app replaces the information booklet we used to have in e...
Australia
Australia
Owner/Director
Small Hotel
- 1
It looks like Orana Software is not recommended by any hotels
Check out the top 10 most recommended Orana Software alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Orana Software hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsOrana Software Integrations
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Support
Unverified
Orana Software has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Verified
0 seconds ago
Products Reviewed
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Ease of Use
0.0/5
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0.0/5
ROI
0.0/5
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0.0/5
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