The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 224 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
dailypoint™ shines in ease of use and customer support , with exclusive features like Guest profiles and Event Based Automations.
loqate shines .
Side-by-side ratings based on 224 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 224 | 0 |
After analyzing 224 verified reviews, dailypoint™ users most value its support services, campaign automation, profile engine, while loqate users highlight . Click any theme to see what reviewers say.
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loqate |
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Support Services
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Campaign Automation
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Profile Engine
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Email Marketing
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Customization Complexity
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System Performance
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How each product ranks among Hotel CRM & Email Marketing vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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loqate |
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| Small (10-24 rooms) ▾ | #5 25 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #2 149 reviews | — |
| Large (75-199 rooms) ▾ | #3 34 reviews | — |
| X-Large (200+ rooms) ▾ | #5 12 reviews | — |
By Property Type
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loqate |
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| Boutique ▾ | #2 106 reviews | — |
| Luxury ▾ | #1 133 reviews | — |
| Branded / Chain ▾ | #1 71 reviews | — |
| Extended Stay ▾ | #4 13 reviews | — |
By Region
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loqate |
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| North America | #20 1 reviews | — |
| Europe ▾ | #3 195 reviews | — |
| Asia Pacific ▾ | #5 7 reviews | — |
| Middle East ▾ | #2 15 reviews | — |
When choosing a CRM and email marketing solution for your hotel, you need a platform that centralizes guest data, supports personalized communication, and integrates smoothly with your existing systems. Product A, dailypoint™ 360° – Central Data Management, offers a comprehensive, multi-system data platform with a proven track record, while loqate provides basic address verification tools without extensive CRM capabilities. Your decision hinges on whether you prioritize a full-featured CRM or a simpler data validation tool.
dailypoint™ excels in creating a unified guest profile from multiple sources, enabling personalized marketing and automation. Loqate, on the other hand, specializes in address validation and geolocation, not in CRM or email marketing. Are you seeking a robust CRM with automation features or just address verification? The answer is clear based on your hotel’s needs.
dailypoint™ is designed to be a central hub for guest data, pulling from over 200 systems like PMS, booking engines, POS, and WiFi platforms, creating a comprehensive guest profile. Loqate offers address validation and geolocation services, but lacks the depth of data integration or marketing automation features that hoteliers require.
While dailypoint™ supports targeted email campaigns, loyalty programs, and guest insights through its extensive features, loqate’s core focus remains on verifying addresses and enhancing data accuracy. Do you need a full CRM and marketing platform or just address verification? If your priority is personalized guest experiences and data-driven marketing, dailypoint™ is the superior choice.
If your hotel needs a complete guest data management system capable of integrating from multiple sources, supporting segmentation, automation, and personalized communication, then dailypoint™ is the clear winner, especially with its 149 reviews and recent positive feedback. It’s trusted by over 1,500 hotels worldwide and has a 4.53/5 overall rating.
Loqate’s main function is address validation, suitable if your hotel’s primary concern is ensuring accurate contact data without requiring a full CRM. If you’re not looking for a broad guest engagement platform, loqate’s narrow focus might suffice, but for a holistic approach, dailypoint™ is the better investment.
dailypoint™ boasts a user-friendly interface rated 4.15/5, with a straightforward onboarding process that has received praise in recent reviews. Its support team is highly rated, with a 4.51/5 satisfaction score, and users appreciate how manageable it is to implement and operate despite its complexity.
Loqate does not provide detailed user experience ratings or onboarding feedback, but its simplicity as an address validation tool suggests an easier learning curve for that specific task. However, if your hotel requires ongoing CRM tasks, automation, or guest segmentation, ease of use becomes more critical, and dailypoint™’s balanced approach gives it the edge.
dailypoint™ offers 28 unique features tailored for hotel CRM and marketing, including centralized guest profiles, segmentation, automation, loyalty modules, and integration with key hotel systems. Its features support personalized outreach, campaign management, and guest feedback, setting it apart from loqate.
Loqate, without additional features beyond address validation and geolocation, lacks the depth of marketing or automation tools. If you need a comprehensive CRM and email marketing platform, dailypoint™’s feature set overwhelmingly surpasses loqate’s limited capabilities.
Edge: dailypoint™
dailypoint™’s support team is rated 4.51/5, with clients praising their responsiveness and proactive guidance during onboarding. Many reviews mention the support’s effectiveness in resolving issues, though some note support costs can be high compared to other vendors.
Loqate’s support ratings and reviews are unavailable, but as a specialized address validation service, it typically offers straightforward, technical support focused on data accuracy rather than ongoing customer relationship management. For hotels needing active support for a broad CRM platform, dailypoint™ clearly leads.
Edge: dailypoint™
dailypoint™ integrates with 59 verified partners, including hotel systems like hotelkit, apaleo, Customer Alliance, and more, enabling a seamless data ecosystem. This extensive integration network supports a unified hotel management experience and enhances automation capabilities.
Loqate does not list any verified integrations, highlighting its role as a standalone address validation tool rather than a platform designed for deep system connectivity. For hotels seeking a connected, multi-system CRM environment, dailypoint™ is the clear choice.
Edge: dailypoint™
dailypoint™ has an overall rating of 4.53/5 from 149 reviews, with recent feedback emphasizing its guest profiling, automation, and support. Its scores are consistently high across hotel segments, especially in luxury and branded hotels, with a recent NPS of 8.74/10.
Loqate’s review data are unavailable, but given its niche address validation focus, it does not receive the same level of hotel feedback or ratings. If you value user satisfaction in a CRM or email marketing solution, dailypoint™’s reviews strongly favor it.
Edge: dailypoint™
dailypoint™ charges a base price of $600 per month, with no trial or freemium options available. Its cost reflects its comprehensive CRM and data management capabilities.
Loqate’s pricing details are not publicly listed, indicating it likely operates on a custom or usage-based model focused solely on address validation. For hotels needing a full-featured CRM, the value of dailypoint™ justifies its price; loqate’s cost-effectiveness is limited to address verification.
Not ideal if:
What’s not ideal? Hotels with minimal tech infrastructure or those only requiring address validation may find dailypoint™ too extensive.
Not ideal if:
What’s not ideal? Hotels aiming for a full CRM and loyalty platform should look elsewhere, as loqate is limited to data validation tasks.
dailypoint™ is a comprehensive CRM and data platform built for hotel needs, supporting personalized marketing, automation, and multi-system data integration. Loqate is a specialized address validation tool, suitable only if your hotel’s primary concern is verifying contact details.
Choose dailypoint™ if your goal is to enhance guest engagement, increase operational efficiency, and build a unified guest profile. Opt for loqate if address verification is your main requirement, and you don’t need extensive marketing or guest data management.
When to pick dailypoint™: You want a full-fledged hotel CRM with automation, segmentation, and integrations — ideal for hotels of all sizes aiming to grow revenue and guest loyalty.
When to pick loqate: You only need address validation services without the need for ongoing guest data management or marketing automation.
In summary, dailypoint™’s extensive reviews, recent positive feedback, and broad feature set position it as the superior choice for hotels seeking a full CRM and guest data management platform. Loqate remains a niche tool for address verification, not a replacement for comprehensive hotel CRM solutions.
Hotel CRM & Email Marketing pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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loqate | |
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| Starting Price | From $600/mo | — |
According to HTR's product database, dailypoint™ 360° – Central Data Management and loqate share 0 features. Here are the key differences — features one has that the other lacks.
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loqate |
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| Centralized data warehouse | ||
| Centralized multi-hotel/multi-brand solution | ||
| Guest profiles | ||
| Personalized one-to-communication | ||
| Template Editor | ||
| WYSIWYG - HTML Editor |
Showing top differences. 16 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"So, as you think about investing in Digital Hospitality, don‘t forget to think about what it might cost not to!"
No published case study for this goal yet.
"We work with dailypoint because the integration between the Booking Manager module and our PMS works really well."
No published case study for this goal yet.
"The decisive factor for selecting dailypoint was their wide experience in customer loyalty programs, their high standards in GDPR as well as their ability to connect partner system..."
No published case study for this goal yet.
What hoteliers love
While customer support is generally well-received for its responsiveness and effectiveness, some users mention the high cost of support services compa... While customer support is generally well-received for its responsiveness and effectiveness, some users mention the high cost of support services compared to other providers as a downside.
There's positive feedback on Dailypoint's automation features, particularly in setting up targeted group-specific and automated campaigns, streamlinin... There's positive feedback on Dailypoint's automation features, particularly in setting up targeted group-specific and automated campaigns, streamlining marketing efforts, and improving workflow efficiency.
Users value the Profile Engine for its ability to generate relevant guest interests from multiple sources, leading to enriched guest profiles. This fe... Users value the Profile Engine for its ability to generate relevant guest interests from multiple sources, leading to enriched guest profiles. This feature aids in precise guest segmentation and engagement, offering a strategic advantage in personalized marketing initiatives.
Where hoteliers push back
While offering extensive features, customization is noted as complex, with some users finding it challenging to tailor specific reports to their needs... While offering extensive features, customization is noted as complex, with some users finding it challenging to tailor specific reports to their needs. This indicates an area for potential improvement to enhance user experience.
There are mentions of system slowness during navigation, suggesting that improving speed could enhance overall user satisfaction and efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. dailypoint™ 360° – Central Data Management and loqate share many core Hotel CRM & Email Marketing features, but each has unique capabilities. dailypoint™ 360° – Central Data Management offers 59 verified integration partners, while loqate offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. dailypoint™ 360° – Central Data Management leads in ease of use at 4.3/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
dailypoint™ 360° – Central Data Management: No. loqate: No. Neither product currently offers a free tier. Most Hotel CRM & Email Marketing vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. dailypoint™ has an HT Score of 100 and loqate has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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