The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 69 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
datafast shines .
ROH shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment Splitting and Recurring Payments.
Side-by-side ratings based on 69 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 69 |
After analyzing 69 verified reviews, datafast users most value its , while ROH users highlight automation of payments and invoicing, user-friendly interface, training and support. Click any theme to see what reviewers say.
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Automation of payments and invoicing
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User-friendly interface
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Training and support
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Real-time reporting and notifications
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Integration capabilities
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How each product ranks among Payments Processing Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | datafast |
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|---|---|---|
| Small (10-24 rooms) | — | #3 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 13 reviews |
| Large (75-199 rooms) ▾ | — | #2 21 reviews |
| X-Large (200+ rooms) ▾ | — | #2 25 reviews |
By Property Type
| Segment | datafast |
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|---|---|---|
| Boutique ▾ | — | #2 31 reviews |
| Luxury ▾ | — | #2 34 reviews |
| Branded / Chain ▾ | — | #2 28 reviews |
| Extended Stay | — | #3 4 reviews |
By Region
| Segment | datafast |
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| North America ▾ | — | #2 61 reviews |
| Europe | — | #3 1 reviews |
When choosing a payments processing solution for your hotel, your goal is to find a platform that simplifies transactions, enhances cash flow, and integrates smoothly with your existing systems. Datafast by datafast offers a basic, no-frills payment solution, but it lacks reviews, features, and real-world validation. Conversely, ROH by ROH is a proven, feature-rich platform with extensive positive feedback, especially in recent months. Which solution better aligns with your hotel’s needs?
Datafast appears to be an untested, minimal offering with no reviews, ratings, or real-world applications. It’s essentially an unvalidated product that provides basic payments processing, lacking features or customer support ratings. ROH, on the other hand, boasts 65 reviews, a 4.97/5 support score, and recent feedback from users praising its ease of use and automation. Given the lack of reviews for Datafast, can you confidently rely on its capabilities?
While Datafast claims to handle payments, it offers no detailed features, integrations, or regional presence, making it hard to gauge its effectiveness. ROH has a comprehensive suite of 19 payment features, including refunds, split payments, and support for multiple card types, positioning it as a versatile, reliable solution. For hoteliers seeking validated performance and ongoing support, ROH is the clear choice.
Datafast provides no information on user experience or onboarding, leaving its ease of use entirely uncertain. ROH, however, is rated 4.95/5 for ease of use, with recent reviews emphasizing how intuitive and straightforward the platform is—users say, “It makes making and receiving payments so easy!” and “The interface is very user friendly, and onboarding was seamless.” Given the absence of datafast’s usability insights, ROH’s proven user-friendliness is a decisive advantage.
Furthermore, ROH’s onboarding score of 4.92/5 demonstrates that new users are supported through a smooth transition, encouraging staff adoption. Without any usability data for Datafast, the edge clearly goes to ROH.
Datafast offers no specific features or integrations, leaving it a blank slate with no added capabilities. ROH provides 19 features, including refund management, pre-authorizations, payment splitting, pay-by-link options, recurring payments, and acceptance of Apple Pay, Google Pay, Visa, Amex, and more. Additionally, ROH supports chargeback management, tokenization, PCI compliance, and multi-processor gateways.
This comprehensive feature set enables hotels to handle complex transactions and diverse payment methods efficiently. With no features listed for Datafast, it’s evident that ROH’s extensive capabilities give it a significant edge for hotels seeking a full-fledged payments platform.
Datafast does not have any reviews or ratings to gauge its support quality. ROH, with a 4.97/5 support rating from 65 reviews, stands out as highly responsive and attentive. Users describe it as “support staff is great,” and praise the onboarding process as “very smooth.”
Recent reviews confirm that ROH’s customer support is a key strength, providing prompt assistance and ongoing help. Without any support data for Datafast, the clear winner is ROH.
Both products list only one verified partner each—Yanolja Cloud Solution for Datafast and Oracle Hospitality for ROH. The shared integration count is zero, indicating limited connectivity out of the box.
However, ROH’s broader market presence and reputation suggest a more active development pipeline for additional integrations. Still, given the comparable current partner counts, the edge goes to ROH due to its established presence and future potential.
Datafast has no reviews or ratings, making it impossible to assess user satisfaction. ROH, with 65 reviews and a near-perfect 4.97/5 support score, is highly rated across hotel segments, with users praising its ease of use and automation.
While the review count is modest, recent reviews are positive, and the high NPS score of 9.91/10 indicates strong user loyalty. Based on current feedback, ROH clearly earns higher ratings from hoteliers.
Datafast provides no pricing details, leaving potential buyers in the dark. ROH charges $100 monthly, with no mention of discounts or tiered plans.
If you need transparent pricing, ROH’s straightforward model offers clarity; Datafast’s lack of pricing info makes it difficult to evaluate value.
The core difference is that ROH is a validated, feature-rich payments platform with high user ratings, while Datafast remains an unreviewed, minimal solution with no proven capabilities. If your hotel needs a reliable, well-supported system, ROH is the clear choice.
Choose ROH if you want automation, extensive features, and proven support that enhances operational efficiency. Its recent reviews and high satisfaction scores prove its value in real-world hotel environments.
Opt for Datafast only if your hotel’s requirements are extremely basic, and you’re willing to take a risk on an untested platform. Without reviews, features, or regional presence, Datafast offers little assurance of meeting your hotel’s payment processing needs.
In conclusion, for most hotels seeking a dependable, comprehensive payments solution, ROH’s strong review history and feature set make it the better choice.
According to HTR's product database, Datafast and ROH share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | datafast |
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| Partial Capture | ||
| Pay by Link | ||
| Payment Splitting | ||
| Pre-Authorizations | ||
| Recurring Payments | ||
| Refund Management |
Showing top differences. 7 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"When we were new to ROH, a change in my finance team left our accounts receivable a mess—over a million dollars past due. I reached out to the ROH team in a panic, and they immedia..."
What hoteliers love
Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently h... Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently highlight the time savings and operational efficiency gained through ROH's automation. It also helps in reducing manual errors, thereby improving cash flow management.
ROH is consistently praised for its intuitive interface, which is easy for both hotel staff and clients to use. The platform simplifies the process of... ROH is consistently praised for its intuitive interface, which is easy for both hotel staff and clients to use. The platform simplifies the process of making and receiving payments, leading to a smoother transaction experience and increased satisfaction among users.
Users appreciate the initial training and continued support from ROH, helping to ensure a smooth adoption of the software. This is particularly benefi... Users appreciate the initial training and continued support from ROH, helping to ensure a smooth adoption of the software. This is particularly beneficial for onboarding new users or addressing complex queries effectively.
Where hoteliers push back
While ROH provides significant time-saving benefits, several users suggested enhancements around integration with existing hotel systems such as PMS a... While ROH provides significant time-saving benefits, several users suggested enhancements around integration with existing hotel systems such as PMS and sales software for even greater efficiency. This includes potential integration with Salesforce, Delphi, and Opera.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Datafast and ROH share many core Payments Processing Software features, but each has unique capabilities. Datafast offers 1 verified integration partners, while ROH offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ROH leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Datafast: No. ROH: No. Neither product currently offers a free tier. Most Payments Processing Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. datafast has an HT Score of 0 and ROH has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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