The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 169 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Datasym POS shines .
Mews shines in ease of use and customer support , with exclusive features like Payment Log Reports and Mobile Ordering.
Side-by-side ratings based on 169 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 169 |
After analyzing 169 verified reviews, Datasym POS users most value its , while Mews users highlight user interface and reporting, integration with third-party systems, seamless pms integration. Click any theme to see what reviewers say.
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User Interface and Reporting
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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Product Development and Feature Evolution
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Customization and Flexibility
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Operational Refinements
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Datasym POS |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #2 44 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #3 94 reviews |
| Large (75-199 rooms) ▾ | — | #5 7 reviews |
| X-Large (200+ rooms) ▾ | — | #2 9 reviews |
By Property Type
| Segment | Datasym POS |
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| Boutique ▾ | — | #3 74 reviews |
| Luxury ▾ | — | #3 41 reviews |
| Branded / Chain ▾ | — | #3 31 reviews |
| Extended Stay ▾ | — | #2 12 reviews |
By Region
| Segment | Datasym POS |
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| North America ▾ | — | #3 14 reviews |
| Europe ▾ | — | #2 130 reviews |
| Asia Pacific | — | #5 4 reviews |
| Middle East | — | #6 0 reviews |
Choosing the right POS system for your hotel can dramatically influence guest satisfaction, operational efficiency, and revenue. Both Datasym POS and Mews POS aim to serve this purpose, but they do so with distinct approaches and strengths. Datasym POS is a traditional system with a limited review footprint and no recent feedback, raising questions about its current relevance. Conversely, Mews POS boasts over 150 recent reviews, a high NPS of 9.32, and a user base that spans multiple regions, making it the more proven choice for modern hotels. Are you ready to compare these options thoroughly?
Datasym POS offers a basic point-of-sale solution focused on retail and hospitality transaction management. Its minimal feature set and zero recent reviews suggest it might be outdated or less suited for the dynamic needs of hotels today. Mews POS, however, has a broad suite of features tailored for hotel restaurant and F&B services, with over 29 unique capabilities documented, like digital ordering, inventory management, and online payments. Its recent reviews highlight a modern, mobile-friendly interface and significant operational automation. Given the lack of recent data and reviews for Datasym POS, Mews clearly leads in current user trust and functionality.
If your hotel needs a comprehensive, integrated POS that connects seamlessly with property management and enhances guest experiences, go with Mews POS. Its extensive feature list, proven regional presence, and high user satisfaction make it ideal for mid-to-large hotels, boutique properties, and resorts seeking automation and real-time insights. If your operation is limited to basic retail transactions or you have legacy systems in place, Datasym POS might suffice, but its lack of recent updates and reviews puts its suitability into question. For modern hotel operations, Mews is the clearer choice.
Datasym POS scores a 0/5 in ease of use, and there are no recent reviews to gauge its user experience or onboarding process, suggesting limited support or user-centric design. Mews POS, rated 4.74/5, benefits from a modern, intuitive interface praised by users for quick staff onboarding and cross-device usability. Numerous reviews emphasize how easily new staff can learn the system, boosting operational efficiency. Given the extensive positive feedback and recent reviews, Edge: Mews POS.
Datasym POS offers zero unique features, indicating a very basic transaction system. Mews POS, on the other hand, has 29 features, including PCI compliance, digital menus, online ordering, inventory management, and customer insights reports, which Datasym lacks entirely. These features enable more personalized, efficient, and automated guest service. For a modern hotel looking to elevate its F&B and guest engagement, Mews clearly offers a richer, more versatile feature set. Edge: Mews POS.
Datasym POS provides no recent support ratings or reviews, making it impossible to assess support quality or onboarding effectiveness. Mews POS enjoys a 4.43/5 support rating, with reviews lauding its well-structured onboarding, reliable support team, and solution-oriented assistance. Guests and staff alike benefit from responsive help, especially during initial setup and integration phases. For reliable, ongoing support, Mews holds a definitive advantage. Edge: Mews POS.
Datasym POS has no verified integrations or partners listed, limiting its compatibility and scalability. Mews, however, boasts 336 verified partners, including popular systems like Criton, Sage, and Orange Hotel Marketing, along with integrations for revenue management, POS, and accounting software. This extensive network enables a more connected hotel tech stack, reducing manual work and errors. For hotels prioritizing connectivity, Mews's ecosystem is unmatched. Edge: Mews POS.
Datasym POS has no recent reviews or ratings, making it impossible to determine user satisfaction. Mews, however, has over 156 reviews in the past 6 months, with a 9.32/10 NPS score and a 95% likelihood to recommend, reflecting high approval across diverse hotel segments. Its reviews praise ease of use, automation, and seamless integration, confirming its reputation among users. For current hotelier sentiment, Mews is clearly rated higher. Edge: Mews POS.
Datasym POS does not publish any pricing information, which suggests it may be a custom or legacy offering. Mews POS comes at a starting price of $200 per month, with no additional implementation fees disclosed. Its transparent pricing model allows hotels to assess value relative to features and support, especially considering the comprehensive capabilities offered. For budget-conscious hotels seeking clarity, Mews provides better transparency and perceived value.
Not ideal if:
Not ideal if:
The core difference is that Datasym POS offers a basic point-of-sale experience with no recent upgrades or reviews, making it unsuitable for hotels that want to modernize their operations. Mews POS combines 29 features, extensive integrations, and high user satisfaction, making it ideal for hotels striving to enhance operational efficiency and guest satisfaction through digital tools.
If your hotel needs a comprehensive, easy-to-use, and well-supported POS, go with Mews. Its recent reviews, broad feature set, and global presence demonstrate its suitability for a wide range of hospitality businesses. Conversely, Datasym POS might only fit very specific, low-complexity use cases, but the lack of recent data suggests it’s less aligned with current hotel needs. For most hoteliers, Mews is the clear winner.
Note: This comparison is based on current data, reviews, and feature availability. Always verify with vendors for the latest updates and tailored quotes.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Datasym POS |
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| Starting Price | — | From $200/mo |
According to HTR's product database, Datasym POS and Mews POS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Datasym POS |
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| Check Splitting | ||
| Digital Menus | ||
| Discounts & Promotions | ||
| PCI Compliant | ||
| Payment Log Reports | ||
| Upselling |
Showing top differences. 17 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
No published case study for this goal yet.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
No published case study for this goal yet.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
What hoteliers love
The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity... The Mews interface is described as modern and intuitive, facilitating smooth navigation. However, some reviews suggest improvements in the complexity and flexibility of reporting tools, particularly for multi-property setups and detailed operational insights.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Where hoteliers push back
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also exp... The platform is praised for its customization options, allowing tailored workflows and alerts to enhance the guest experience. However, users also express a need for more intuitive customization features for specific operational needs and guest interactions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Datasym POS and Mews POS share many core Hotel POS Systems features, but each has unique capabilities. Datasym POS offers 0 verified integration partners, while Mews POS offers 335. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Mews POS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Datasym POS: No. Mews POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Datasym POS has an HT Score of 0 and Mews has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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