The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 58 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Desbravador shines .
OpenHotel shines in ease of use and customer support , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 58 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 58 |
After analyzing 58 verified reviews, Desbravador users most value its , while OpenHotel users highlight customer support, user-friendly pms, continuous updates and improvements. Click any theme to see what reviewers say.
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OpenHotel
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Customer Support
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User-friendly PMS
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Continuous Updates and Improvements
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Direct OTA Connections
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Reporting Capabilities
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Financial Processing
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Group Booking Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Desbravador |
OpenHotel
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #25 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #39 11 reviews |
| Large (75-199 rooms) | — | #50 0 reviews |
| X-Large (200+ rooms) | — | #21 2 reviews |
By Property Type
| Segment | Desbravador |
OpenHotel
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| Boutique ▾ | — | #37 16 reviews |
| Luxury | — | #45 4 reviews |
| Branded / Chain ▾ | — | #28 9 reviews |
| Extended Stay | — | #43 2 reviews |
By Region
| Segment | Desbravador |
OpenHotel
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| North America ▾ | — | #14 54 reviews |
Choosing the right property management system (PMS) can significantly influence your hotel's efficiency, revenue, and guest satisfaction. Desbravador by Desbravador offers a comprehensive, albeit lesser-rated platform, while OpenHotel PMS provides a highly-rated, feature-rich solution. Your decision hinges on whether you prioritize extensive features and a proven support record or a more streamlined, user-friendly interface with modern integrations.
Both products aim to streamline operations and improve profitability, but they diverge sharply in usability, features, and market presence. How do these differences impact your hotel’s daily operations and strategic goals?
Desbravador remains largely unreviewed in recent months, with no ratings or recent feedback, making it difficult to assess its current performance or user satisfaction. In contrast, OpenHotel boasts over 57 reviews in the last six months, with an overall rating of 4.81/5 and a NPS score of 9.53/10, signaling strong recent user satisfaction.
OpenHotel’s high ratings in ease of use, customer support, and value for money reflect a platform that hotel teams find reliable and straightforward. Desbravador’s lack of recent feedback makes it a risky choice unless you’re prioritizing a less modern, more niche solution. Does your hotel need a product with proven recent performance?
If your hotel needs a modern, easy-to-navigate PMS with a broad feature set, go with OpenHotel. It suits small to medium-sized properties looking for an all-in-one solution with integrated channel management, booking engine, and revenue tools.
If your team prefers a basic or highly customized system and is willing to accept an unreviewed, less-supported platform, Desbravador might be an option, but its lack of recent user feedback makes it less advisable. For most hoteliers, OpenHotel’s recent reviews, extensive features, and proven support make it the safer choice.
OpenHotel’s user rating of 4.71/5 indicates a highly intuitive platform, praised for its simplicity and ease of onboarding. Users consistently mention its straightforward navigation, effective group booking tools, and minimal learning curve, with many noting their staff adopted it quickly.
Desbravador, with a 0/5 ease of use rating and no recent reviews, provides no current user feedback on usability. Its lack of recent validation suggests it may be outdated or less user-friendly. Edge: OpenHotel.
OpenHotel offers 23 unique features, including a channel manager, revenue management, integrated payment processing, group booking tools, online support, digital registration, and multi-lingual support—features essential for modern hotels.
Desbravador provides no documented features, indicating it may be a basic or incomplete system. Given its limited or nonexistent features compared to OpenHotel, the latter’s extensive capabilities give it a clear advantage. Edge: OpenHotel.
OpenHotel’s support rating of 4.82/5 reflects a highly-rated, responsive, and dedicated customer service team. Reviews praise the team's helpfulness, with users describing their support as immediately accessible and solution-oriented.
Desbravador’s support quality cannot be assessed due to the absence of recent reviews. The lack of recent feedback suggests it may not match OpenHotel’s level of support. Edge: OpenHotel.
OpenHotel integrates with 12 verified partners, including industry-standard services like SiteMinder, RateGain, Canary Technologies, and Akia, facilitating seamless connectivity for reservations, revenue management, and guest communication.
Desbravador reports no verified integrations, which could limit its ability to connect with other systems or platforms. For hotels relying on multiple tools, OpenHotel’s integrations offer a significant operational advantage. Edge: OpenHotel.
OpenHotel’s recent reviews—54 in the last six months—highlight a hotelier-rated 4.8/5, with many emphasizing ease of management, excellent support, and revenue-boosting features. Its property segments include budget, boutique, resort, and standard hotels, all expressing high satisfaction.
Desbravador has no recent reviews or ratings, making it impossible to gauge current user sentiment. Based on available data, OpenHotel emerges as the clearly preferred option among hoteliers. Edge: OpenHotel.
Pricing details for both systems are unavailable, indicating potential custom quotes based on property size and needs. However, OpenHotel emphasizes a transparent, monthly pricing model without hidden fees or per-booking charges, which many users find cost-effective.
Without concrete pricing, your decision should consider the value of features, support, and market presence rather than cost alone. OpenHotel’s clear pricing approach and positive reviews suggest a better value proposition for most hotels.
Hotels that:
Not ideal if:
Desbravador may suit very small, specialized properties but isn’t recommended for hotels aiming for growth or modernization.
Hotels that:
Not ideal if:
OpenHotel suits small-to-medium properties seeking a straightforward yet scalable management solution.
Desbravador offers a basic system with no recent validation, limited features, and no verified integrations, making it a less reliable choice for most hotels today. It might meet niche needs or very small operations but lacks the ongoing support and modern tools many hoteliers now require.
OpenHotel, by contrast, presents a feature-rich, highly-rated platform with extensive integrations, dedicated support, and proven user satisfaction. Its recent reviews and high ratings make it the ideal choice for hotels seeking a reliable, scalable, and user-friendly PMS.
If your hotel prioritizes ease of use, integrated features, and support, go with OpenHotel. It is the safer investment to improve operational efficiency and guest experience.
Choose Desbravador only if you are operating on a very tight budget, are willing to accept limited features, and are comfortable with a lack of recent validation. For most hotels, OpenHotel remains the clear, confident option to support growth and guest satisfaction.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Desbravador |
OpenHotel
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According to HTR's product database, Desbravador and OpenHotel PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Desbravador |
OpenHotel
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| EPoS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 11 more features differ between these products.
What hoteliers love
The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of... The open availability and responsiveness of customer support teams are highly appreciated among users. Many specifically mentioned the helpfulness of the team during emergencies and the seamless transition to OpenHotel PMS. This support aids in smooth operations, especially during peak seasons or system transitions.
Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers sea... Many users appreciate how easy it is to navigate and use OpenHotel's PMS. The system is intuitive, even for first-time hotel clerks, and it offers seamless transitions from other systems. Users note it is particularly effective for small to medium-sized properties because of its flexible booking grid and comprehensive layout.
Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-d... Users appreciate that OpenHotel is consistently improving and adding features based on user feedback. This dedication ensures the system stays up-to-date with industry standards and evolving hotel needs. Notifications about these updates are shared through inbox notifications, making it convenient for users to stay informed.
Where hoteliers push back
While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports a... While many appreciate the detailed and comprehensive reporting options available in OpenHotel, there is a recurring request for customizable reports and improved metrics suited to specific properties. Some users find current reports cluttered with unnecessary information and have suggested enhancements to better meet their needs.
Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and in... Users noted that OpenHotel has efficient financial processing modules, including organized views of financials, customizable financial reports, and integration with external fiscal systems. However, enhancements are suggested, particularly around real-time tax reporting and card payment interventions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Desbravador and OpenHotel PMS share many core Property Management Systems features, but each has unique capabilities. Desbravador offers 0 verified integration partners, while OpenHotel PMS offers 12. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. OpenHotel PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Desbravador: No. OpenHotel PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Desbravador has an HT Score of 0 and OpenHotel has 16. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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