The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 108 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Desbravador shines .
Planet shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like On premise and Revenue management module.
Side-by-side ratings based on 108 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 108 |
After analyzing 108 verified reviews, Desbravador users most value its , while Planet users highlight functionality and features, ease of use, multi-property management. Click any theme to see what reviewers say.
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Functionality and Features
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Ease of Use
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Multi-property Management
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Support Issues
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Customization and Flexibility
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System Performance and Reliability
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Desbravador |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #27 32 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #15 50 reviews |
| Large (75-199 rooms) ▾ | — | #15 10 reviews |
| X-Large (200+ rooms) | — | #17 3 reviews |
By Property Type
| Segment | Desbravador |
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| Boutique ▾ | — | #21 42 reviews |
| Luxury ▾ | — | #21 34 reviews |
| Branded / Chain ▾ | — | #17 33 reviews |
| Extended Stay ▾ | — | #20 9 reviews |
By Region
| Segment | Desbravador |
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| North America ▾ | — | #29 6 reviews |
| Europe ▾ | — | #10 79 reviews |
| Middle East | — | #15 2 reviews |
Choosing the right Property Management System (PMS) can define your hotel’s operational efficiency, guest experience, and revenue. Desbravador by Desbravador and protel PMS by Planet aim to streamline hotel management but cater to different market segments and tech needs. Your team needs clarity on which platform offers more recent, comprehensive reviews and better fit for your property. So, which one is the better choice to support your hotel’s growth?
Desbravador has a glaring lack of reviews, with zero ratings or recent feedback, making it impossible to assess its current performance or user satisfaction. In contrast, protel PMS boasts over 105 reviews in the last six months, with a high overall rating of 4.11/5, and an 80% likelihood to recommend, signaling strong recent user confidence. Given the recent activity, protel’s standing as the more trusted option is clear.
Both systems aim to support hotel management, but Desbravador’s minimal feedback suggests it might not be actively used or trusted in the industry today. Protel’s active review volume and recent positive feedback indicate it’s a more tested solution for hotels seeking tangible support and ongoing updates. Are you willing to risk an unproven system for your hotel’s core operations?
If your hotel is a small property or just starting out, and you’re interested in an affordable, possibly simpler solution, Desbravador might seem appealing given its limited feature set and unknown pricing. However, with no recent reviews or clear support details, it’s unlikely to meet complex needs or scale effectively.
On the other hand, if your hotel is a mid-sized or growing property that requires extensive features, integrations, and reliable support, protel PMS is the clear choice. Its 46+ features—ranging from revenue management to multi-currency support—and active user base make it suitable for hotels seeking scalability and robust functionality. For most hotels aiming for operational efficiency and guest satisfaction, protel stands out.
Desbravador provides no user ratings or detailed navigation insights, leaving uncertainty about its usability or onboarding experience. Without recent user feedback, it's difficult to determine how quickly your team could adopt it or if staff would embrace it.
Conversely, protel PMS scores 4.12/5 for ease of use, supported by recent reviews praising its intuitive interface, fast onboarding, and helpful support. Hotels report that protel’s user-friendly layout enables staff to understand and operate the system quickly. Edge: protel PMS.
Desbravador offers no documented features, making comparison impossible. Its lack of detail hints at a very limited or undeveloped feature set, which may not support intricate hotel operations.
Protel PMS, however, boasts over 46 features, including revenue management, multi-lingual and multi-currency support, booking engine, guest CRM, integrated payments, and more. Users highlight the extensive functionalities that streamline daily operations and improve guest experiences. Edge: protel PMS.
Desbravador’s support quality remains unknown due to no recent reviews or ratings. Its absence suggests it may lack active support channels or a reliable track record.
Protel PMS has a customer support rating of 3.95/5, with reviews praising its 24/7 multilingual support and quick response times. Customers mention that support can sometimes be delayed but generally notes it as a reliable point of contact. Edging ahead, protel’s active support network makes it the safer choice for hotels prioritizing assistance.
Desbravador does not reveal any verified integrations, which could limit its compatibility with other hotel systems and tools.
Protel PMS integrates with over 1,200 hospitality systems, including RMS, CRM, channel managers, and payment providers. Hotels leverage these integrations to automate workflows and enhance guest services. Edge: protel PMS.
Desbravador has no recent reviews, making hotelier ratings impossible to assess. Without feedback, it’s not possible to determine user satisfaction or property-specific benefits.
Protel PMS’s recent reviews show an overall rating of 4.11/5, with independent hotels rating it 4.5/5 and brand hotels at 5/5. Hotels across segments, including boutique and city-center properties, report improved efficiency and guest satisfaction. The active, recent reviews underscore protel’s trusted performance. Edge: protel PMS.
Desbravador’s pricing remains undisclosed, leaving uncertainty about its affordability or value proposition.
Protel PMS charges a base fee of $500 and does not specify recurring costs, but its subscription model and extensive feature set justify the price for those seeking scalability. Its pricing reflects its focus on larger, more complex properties. Without clear figures for Desbravador, protel offers the more transparent, predictable value.
Given the lack of recent reviews or detailed info, Desbravador might suit very limited needs but likely falls short for growing or tech-forward hotels.
Protel’s broad feature set and active support make it a good fit for hotels aiming to modernize operations and grow.
The core difference lies in their market presence and maturity. Desbravador, with no recent reviews or visible market footprint, appears to be an inactive or underdeveloped solution. Protel PMS, actively rated and widely used, offers a comprehensive, scalable platform supported by recent positive feedback from hotels worldwide.
If you want a proven, feature-rich PMS with strong integrations and support, go with protel. Its recent reviews, extensive functionality, and positive hotel ratings make it the clear choice for hotels ready to invest in their future.
Choose Desbravador only if your hotel has minimal needs, a very limited budget, and is prepared to handle potential risks associated with an untested system. For most hotels seeking reliable management and growth, protel PMS is the safer, smarter option for long-term success.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Desbravador |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Desbravador and protel PMS (by Planet) share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Desbravador |
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| Booking Engine | ||
| Cloud based | ||
| Multi-currency | ||
| Multi-lingual | ||
| On premise | ||
| Revenue management module |
Showing top differences. 34 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"It feels like a partnership, not a product. Our feedback is always heard and acted on. We’re working together for the shared goal of great guest service."
What hoteliers love
Users appreciate Protel's extensive features for managing single properties, with comprehensive tools for reporting, room plans, and rate management.... Users appreciate Protel's extensive features for managing single properties, with comprehensive tools for reporting, room plans, and rate management. However, many reviews expressed disappointment that a lot of these functionalities are incomplete, buggy, or missing entirely when dealing with more complex setups or multi-property environments. Custom reports and seamless integration with other tools are also highlighted as beneficial.
The user interface is generally praised for being intuitive and easy to navigate. Many users found Protel Air particularly user-friendly and noted the... The user interface is generally praised for being intuitive and easy to navigate. Many users found Protel Air particularly user-friendly and noted the efficiency in managing daily operations. However, certain updates have made certain functions more complex and less intuitive than before.
Protel's performance in catering to multi-property environments received mixed feedback. While some users praised its organizational tools and interfa... Protel's performance in catering to multi-property environments received mixed feedback. While some users praised its organizational tools and interfaces, many found the system frustratingly limited for multi-location setups, highlighting significant bugs and reduced functionalities.
Where hoteliers push back
Customer support is a consistent area of concern. Reviews mentioned long waiting times for support requests, lack of phone availability, and poor resp... Customer support is a consistent area of concern. Reviews mentioned long waiting times for support requests, lack of phone availability, and poor response times after the acquisition by Planet. Users recommend improving the speed and reliability of customer service.
Users are generally happy with the level of customization available in Protel, allowing them to adapt the system to better fit their specific needs. H... Users are generally happy with the level of customization available in Protel, allowing them to adapt the system to better fit their specific needs. However, this flexibility often comes at a high cost, and some required features are only available through paid custom development.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Desbravador and protel PMS (by Planet) share many core Property Management Systems features, but each has unique capabilities. Desbravador offers 0 verified integration partners, while protel PMS (by Planet) offers 194. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. protel PMS (by Planet) leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Desbravador: No. protel PMS (by Planet): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Desbravador has an HT Score of 0 and Planet has 33. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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