The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
ITi Computers shines .
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 105 |
After analyzing 105 verified reviews, ITi Computers users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
|
|
+
Ease of Use
▾
|
|
|
+
Reservation Management
▾
|
|
|
+
User Interface and Design
▾
|
|
| Cons | |
|
−
Functionality Limitations
▾
|
|
|
−
Customization and Adaptability
▾
|
|
|
−
Cost and Value for Money
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #29 21 reviews |
| Luxury ▾ | — | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Deciding between Diventa PMS by ITi Computers and Sirvoy involves understanding how each system addresses your hotel’s specific needs. Both aim to streamline property management, but their core functionalities, support, and usability differ significantly. Your choice will hinge on whether you prioritize a more feature-rich, widely adopted platform or a straightforward, highly rated system with recent positive reviews.
While ITi Computers has been around since 1990, it has no reviews or recent customer feedback, making it difficult to gauge its current performance. Sirvoy, by contrast, boasts over 95 reviews in the last six months, with a high 94% likelihood to recommend, positioning it as the stronger contender based on recent user sentiment. Do you need a proven, highly-rated system with extensive reviews, or are you open to exploring a less-reviewed platform that may lack recent validation?
Both products serve the property management needs of small to medium-sized hotels, but they differ fundamentally in their approach. Diventa PMS, developed by ITi Computers, offers a broad, comprehensive platform aimed at real estate portfolios and property operations, yet it lacks reviews, user ratings, or recent customer feedback, making its current performance hard to verify.
Sirvoy, on the other hand, is a cloud-based system with nearly 100 recent reviews. It consistently earns high marks for ease of use, customer support, and value, with a 4.64/5 ease of use rating and a 4.85/5 support score. Its recent reviews highlight its intuitive interface and responsive support, leading to a 94% recommendation rate. Given the absence of recent data for Diventa, the choice leans toward Sirvoy, which has demonstrated its reliability and customer satisfaction clearly.
If your hotel needs a straightforward, easy-to-navigate PMS that emphasizes online booking, reservation management, and guest communication, Sirvoy is the clear choice. Its features are specifically tailored for small to medium properties seeking quick onboarding and reliable support, making it ideal for hoteliers with limited technical resources.
Conversely, if your hotel operates a complex portfolio with diverse property types, or if you require deep integration with real estate management tools, Diventa PMS might be better—though the lack of recent reviews makes it a risky pick. Sirvoy’s extensive user base, high support ratings, and proven recent performance suggest it’s the safer, more reliable option for most hotels today.
Sirvoy scores a 4.64 out of 5 for ease of use, with many recent reviews citing how intuitive and straightforward its interface is. Users describe the onboarding process as smooth, with staff adopting it quickly, and customer support as highly responsive and helpful.
Diventa PMS has no publicly available review ratings or recent feedback, so its usability remains unverified. However, given its focus on integrating AI and property operations, it may be more complex for staff unfamiliar with real estate management systems. Based on current data, edge: Sirvoy.
Sirvoy offers 43 distinct features, including multi-lingual support, channel management, online check-in/out, booking engine, guest CRM, payment processing, and automated communication tools. Many features—such as guest messaging, online support, and integrated booking engine—are specifically designed for hospitality providers.
Diventa PMS lacks any listed features or integrations, focusing instead on real estate and property portfolio management. Its feature set appears to be more oriented towards property operations rather than guest-centric hospitality functions. Edge: Sirvoy.
Sirvoy’s support scores are outstanding, with a 4.85 out of 5 rating and recent reviews praising its prompt, friendly, and detailed assistance. Customers note that the support team is quick to respond via chat or email, making onboarding and ongoing use easier.
Diventa PMS has no reviews or support ratings available, so its support quality cannot be assessed. The lack of recent customer feedback puts it at a disadvantage. Therefore, edge: Sirvoy.
Sirvoy offers 21 verified integrations, including major channels like Booking.com, Expedia, and GDS, as well as partners like Cloudbeds, SiteMinder, and TrustYou. Its open API and numerous third-party integrations make it flexible for expanding your systems.
Diventa PMS has no listed integrations or verified partners, making it less adaptable in today's interconnected hotel tech landscape. Edge: Sirvoy.
Given the absence of reviews or recent customer ratings for Diventa PMS, it is impossible to determine how hoteliers perceive it. Sirvoy, with 95 recent reviews and a 94% likelihood to recommend, clearly has high customer satisfaction, especially among small and boutique hotels.
For hoteliers seeking a product with proven satisfaction, Sirvoy’s recent reviews and high support ratings make it the stronger choice. Edge: Sirvoy.
Diventa PMS does not publicly list pricing, leaving potential buyers uncertain about costs or subscription models. Sirvoy charges $200 per month with no implementation fee, offering a predictable, straightforward pricing structure.
The lack of transparency around Diventa’s price makes it difficult to evaluate value, whereas Sirvoy’s transparent fee simplifies budgeting. Edge: Sirvoy.
At its core, Diventa PMS aims to serve real estate portfolios with a broad set of management tools, but the lack of recent reviews and customer feedback makes its current performance uncertain. Sirvoy, by contrast, is a well-established, highly-rated platform with recent reviews confirming its ease of use, excellent support, and feature set—especially for smaller properties.
Choose Diventa if your property management needs extend beyond guest operations and you seek a comprehensive real estate platform, accepting the risk of limited recent validation. For most hoteliers, especially those prioritizing a proven, user-friendly system with strong support and recent positive reviews, Sirvoy offers a more assured investment.
Note: This comparison is based solely on available data, reviews, and recent customer feedback. Always verify current features, support, and pricing directly with vendors before making a decision.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $200/mo |
According to HTR's product database, Diventa PMS and Sirvoy share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 31 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Diventa PMS and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Diventa PMS offers 0 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Diventa PMS: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ITi Computers has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor