Djubo vs. RMS: Which Is Right for You?

Updated May 15, 2026  ·  265 verified reviews analyzed

TLDR

We analyzed 265 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

DJUBO shines in ease of use and ROI , with exclusive features like Rate Shopping Module.

RMS shines when it comes to support team , with exclusive features like Revenue management module and Payment processing.

See the full breakdown below ↓

How Does Djubo Compare to RMS?

Side-by-side ratings based on 265 verified hotelier reviews on HTR.

HTScore
0
87
Likelihood to Recommend
96%
86%
Ease of Use
4.9/5
4.3/5
Customer Support
4.8/5
4.5/5
Value for Money
4.8/5
4.2/5
Starting Price Contact sales From $700/mo
Verified Reviews 19 246

What Are the Pros and Cons of Djubo vs RMS?

After analyzing 265 verified reviews, DJUBO users most value its , while RMS users highlight support team, user interface, operational streamlining. Click any theme to see what reviewers say.

DJUBO DJUBO RMS RMS
Pros
+ Support Team
+ User Interface
+ Operational Streamlining
+ OTA and Channel Management
Cons
Customization Capabilities
Report Customization
Billing and Invoicing

DJUBO vs RMS: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment DJUBO DJUBO RMS RMS
Small (10-24 rooms) #31 3 reviews #6 124 reviews
Mid-Size (25-74 rooms) #43 0 reviews #6 83 reviews
Large (75-199 rooms) #12 6 reviews
X-Large (200+ rooms) #25 0 reviews #2 7 reviews

By Property Type

Segment DJUBO DJUBO RMS RMS
Boutique #31 2 reviews #6 79 reviews
Luxury #31 2 reviews #8 39 reviews
Branded / Chain #39 0 reviews #7 38 reviews
Extended Stay #31 0 reviews #5 52 reviews

By Region

Segment DJUBO DJUBO RMS RMS
North America #33 0 reviews #9 56 reviews
Europe #13 16 reviews
Asia Pacific #10 3 reviews #11 6 reviews
Middle East #16 0 reviews #13 1 reviews

The Decision

Choosing between DJUBO and RMS involves understanding how each platform addresses your hotel’s operational needs. DJUBO offers an all-in-one integrated solution focused on simplifying management for small to mid-sized hotels, while RMS provides a broader array of features suited for larger properties, chains, and multi-property groups. Both aim to streamline processes, but their core strengths differ significantly.

DJUBO consolidates multiple functionalities into a single platform, reducing the need for separate systems. Conversely, RMS’s modular approach allows for extensive customization across diverse hotel segments. Which of these fits your hotel’s size, complexity, and growth plans better?

Is DJUBO or RMS Better for Hotels?

DJUBO and RMS are designed to solve hotel management challenges like booking, inventory, and revenue control, but they diverge in scope and scale. DJUBO’s strength lies in providing a unified platform for independent hotels and small groups, making it ideal for properties that want simplicity without sacrificing control.

RMS, with its extensive feature set and global presence, caters to mid-to-large hotels, chains, and properties requiring advanced automation and detailed reporting. RMS’s larger review base and more recent feedback—224 reviews, 25 in the last 6 months—give it an edge in confidence and current performance data. Do you prefer an integrated platform or a customizable, scalable system?

RMS vs DJUBO: Which Should Your Hotel Choose?

If your hotel needs an all-in-one platform that simplifies daily operations, especially if you’re an independent property or small group, DJUBO is the better fit. It’s praised for its user-friendly interface, high ease of use rating (4.95/5), and strong onboarding experience (4.83/5). The platform’s high customer satisfaction (96% likelihood to recommend) and recent reviews support its reliability.

If your hotel requires advanced revenue management, channel management, and integration with third-party systems, RMS is the clearer choice. RMS’s 112 verified partners, including Criton, Sage, and STR, and its broad international presence across 20 countries, make it suitable for larger, more complex operations. RMS’s typical users include resorts, boutique hotels, and motels, with a high satisfaction rating of 4.54/5 among 214 reviews.

Is DJUBO or RMS Easier to Use?

DJUBO’s UI is highly rated at 4.95/5, with users calling it “very easy to use” and praising the supportive staff for onboarding. Its intuitive design and straightforward onboarding process mean your team can adopt it quickly, reducing staff training time.

RMS, with a 4.3/5 ease-of-use rating, offers more extensive features but can be slightly more complex. Some users mention frustrations with software updates and the need for more streamlined processes, especially for tasks like refunds or rate entry. For simplicity and rapid onboarding, Edge: DJUBO.

Which Has Better Features: DJUBO or RMS?

DJUBO’s standout feature is its Rate Shopping Module, exclusive to its platform, helping you optimize pricing strategies across channels. It offers 41 shared features with RMS, but only 1 feature unique to DJUBO.

RMS provides a suite of 33 features not available in DJUBO, including a Channel Manager, Revenue Management Module, Booking Engine, Guest CRM, and Integrated CRS. RMS’s extensive feature set makes it more suitable for larger, multi-faceted operations. Edge: RMS.

Which Has Better Customer Support: DJUBO or RMS?

DJUBO boasts a customer support rating of 4.76/5, with users describing their support team as “very supportive” and “always available.” Its onboarding process is highly rated at 4.83/5, and recent reviews reinforce its reputation for responsive assistance.

RMS’s support is rated slightly lower at 4.52/5, but users appreciate the proactive help from account managers like Yang Mae Kang and praise the platform’s extensive online resources. RMS’s support is consistent, but DJUBO’s slightly higher recent ratings and user quotes give it the edge. Edge: DJUBO.

Which Has More Integrations: DJUBO or RMS?

RMS’s integration count far surpasses DJUBO’s, with 112 verified partners, including major names like Criton, Sage, and STR, compared to DJUBO’s total of 3 verified partners. Shared integrations include TripAdvisor, but RMS’s broader network offers greater flexibility for connecting with third-party tools.

If your hotel relies heavily on integrations for distribution, payments, and revenue management, RMS’s extensive ecosystem provides more options. Edge: RMS.

Which Do Hoteliers Rate Higher: DJUBO or RMS?

DJUBO, with only 19 recent reviews, has a perfect overall rating of 5/5, indicating high satisfaction among its users, mostly small boutique hotels and independent properties. RMS’s 224 reviews yield a 4.56/5 rating, with positive comments emphasizing its scalability and automation benefits.

Larger hotels and chains tend to rate RMS higher due to its comprehensive feature set and flexibility, while smaller properties appreciate DJUBO’s ease of use. Given the volume and recency of RMS reviews, it’s the more reliably rated platform currently. Edge: RMS.

How Much Do DJUBO and RMS Cost?

DJUBO does not publicly list pricing, but it’s generally offered as a subscription with no implementation fee, likely appealing to small hotels seeking predictable costs. RMS’s base price starts at $700 per month, with no mention of discounts or tiered pricing for different property sizes.

Pricing for RMS suggests a premium product aimed at larger operations, while DJUBO’s flexible approach suits smaller hotels with tighter budgets. Exact costs depend on customizations and property count—reach out for quotes.

What Type of Hotel Should Use DJUBO?

Hotels that should consider DJUBO:

  • Independent hotels and small groups needing an all-in-one platform.
  • Boutique hotels prioritizing ease of use and quick onboarding.
  • Properties seeking to eliminate multiple systems and simplify operations.
  • Hotels with limited IT resources wanting an integrated solution.
  • Hotels that value user-friendly interfaces and rapid support.

Not ideal if:

  • Your hotel has complex revenue management needs.
  • You require extensive third-party integrations.
  • You run large hotel chains needing granular control.
  • Your property demands advanced automation features not in DJUBO.
  • You need a platform with a global partner network.

What Type of Hotel Should Use RMS?

Hotels that should consider RMS:

  • Larger properties or chains with multiple locations.
  • Resorts, motels, or boutique hotels seeking automation.
  • Businesses requiring extensive third-party integrations.
  • Hotels needing advanced revenue and rate management.
  • Properties with diverse guest segments and complex operations.

Not ideal if:

  • You prefer a simple, all-in-one solution with minimal setup.
  • Your hotel is a small independent property.
  • You don’t need sophisticated automation or channel management.
  • Your team is new to complex hospitality software.
  • You are budget-conscious and prefer lower upfront costs.

RMS vs DJUBO: The Bottom Line for Hotels

RMS offers a broad set of features tailored for larger, multi-property hotels, with extensive integrations and a global presence. It’s ideal for hotels seeking automation, detailed reporting, and customization—especially if you manage several properties or complex operations.

DJUBO’s all-in-one approach simplifies hotel management for smaller properties, with a highly rated user experience, excellent onboarding, and a focus on ease of use. It’s best suited for independent hotels and boutique properties prioritizing straightforward management.

Choose RMS if you need a scalable, feature-rich platform capable of supporting complex operations and integrations. Opt for DJUBO if your hotel values simplicity, rapid deployment, and an integrated system that covers core operational needs.


In brief: If you’re a large hotel, chain, or multi-property operation looking for extensive features and integrations, RMS is your best choice. For smaller, independent hotels seeking an easy-to-use management system with strong support, DJUBO is the more suitable option.

How Much Do Djubo and RMS Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

DJUBO DJUBO RMS RMS
Starting Price From $700/mo

Which Features Does Djubo Have That RMS Doesn't (and Vice Versa)?

According to HTR's product database, Djubo and RMS share 41 features. Here are the key differences — features one has that the other lacks.

Feature DJUBO DJUBO RMS RMS
Booking Engine
Channel Manager
EPoS
Integrated CRS
Payment processing
Rate Shopping Module
Revenue management module

Showing top differences. 22 more features differ between these products.

Real-World Results: DJUBO vs RMS by Business Goal

We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
DJUBO DJUBO

No published case study for this goal yet.

RMS Lafayette Hotels Mid-Size
+ Over $100K saved annually: eliminated server and IT maintenance costs by moving to RMS.
+ 60+ hours saved weekly: automated accounting and reporting replaced manual entries across the group.
+ 70%+ direct bookings: online direct bookings more than doubled in the four years since switching to RMS.

"When you manage 26 properties, speed and control are everything. With RMS, I can update rates, policies, or form letters instantly across the group. That kind of centralization let..."

Ramsey Lafayette
Ramsey Lafayette
President
Improve Guest Experience
DJUBO DJUBO

No published case study for this goal yet.

RMS The Nare Small
+ 30% of guests rebook before departure, with staff able to hold preferred rooms and follow up at just the right time.
+ 65% of bookings come from returning guests, with over 20% staying three or more times since 2017, proof that thoughtful personalization fueled by rich guest profiles turns great stays into lasting loyalty.
+ 25 years of guest history, and seven years of detailed booking history were successfully imported during RMS implementation in 2023, a key capability that preserved The Nare

"RMS has helped us strengthen what makes The Nare special: our connection with guests. It gives our team the knowledge they need to offer a genuinely personal experience, and we see..."

Toby Ashworth
Toby Ashworth
Managing Director

DJUBO vs RMS: The Bottom Line

DJUBO
DJUBO
4.8/5 from 19 reviews

Ranks higher for

IN #6 vs #13

Unique capabilities

Rate Shopping Module
5.0/5 ease of use 4.8/5 support 3 integrations
Visit Profile
RMS
RMS
4.3/5 from 246 reviews

What hoteliers love

Support Team 94% positive

The support team receives high praise for their responsiveness and problem-solving skills. Clients value their proactive approach to addressing issues... The support team receives high praise for their responsiveness and problem-solving skills. Clients value their proactive approach to addressing issues and assistance in system navigation.

User Interface 77% positive

RMS Cloud is recognized for its user-friendly interface, facilitating ease of use and reducing training time for staff. This simplification is critica... RMS Cloud is recognized for its user-friendly interface, facilitating ease of use and reducing training time for staff. This simplification is critical to efficient operations, especially in fast-paced environments.

Operational Streamlining 75% positive

RMS Cloud significantly streamlines hotel operations by integrating multiple aspects such as reservations, housekeeping, and maintenance. Users apprec... RMS Cloud significantly streamlines hotel operations by integrating multiple aspects such as reservations, housekeeping, and maintenance. Users appreciate its role in enabling real-time coordination among various departments, thereby enhancing efficiency and guest experience.

Where hoteliers push back

Customization Capabilities 43% negative

Many users highlight the platform's customization features, allowing them to adjust check-in procedures and other operations to better fit their speci... Many users highlight the platform's customization features, allowing them to adjust check-in procedures and other operations to better fit their specific needs. However, some reviews mention the need for enhancements to report customization.

Report Customization 100% negative

While RMS Cloud offers a variety of reports, users note difficulties in report customization and accessing certain settings. Enhancements in this area... While RMS Cloud offers a variety of reports, users note difficulties in report customization and accessing certain settings. Enhancements in this area could simplify generating actionable insights for decision-making.

Ranks higher for

Mid-Size (25-74 rooms) #6 vs #43
Small (10-24 rooms) #6 vs #31
X-Large (200+ rooms) #2 vs #25
X-Small (< 10 rooms) #16 vs #29

Unique capabilities

Channel Manager EPoS Revenue management module Integrated CRS Payment processing
4.3/5 ease of use 4.5/5 support 112 integrations
Visit Profile

Where the ratings diverge most

Overall Rating DJUBO 5.0 vs 4.6 (+0.4)
Ease of Use DJUBO 5.0 vs 4.3 (+0.7)
Value for Money DJUBO 4.8 vs 4.2 (+0.6)
Onboarding DJUBO 4.8 vs 4.1 (+0.7)

Frequently Asked Questions About Djubo vs RMS

Can Djubo replace RMS?

It depends on your requirements. Djubo and RMS share many core Hotel Management Software features, but each has unique capabilities. Djubo offers 3 verified integration partners, while RMS offers 112. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Djubo leads in ease of use at 4.9/5 vs 4.3/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Djubo or RMS offer a free plan?

Djubo: No. RMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Djubo and RMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. DJUBO has an HT Score of 0 and RMS has 87. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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