The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,433 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines when it comes to intuitiveness and ease of use — especially for brand properties (4.5/5) , with exclusive features like Mobile optimized/responsive and Revenue management module.
DJUBO shines in ease of use and customer support , with exclusive features like Native Email Marketing and Tablet/Kiosk Check-in.
Side-by-side ratings based on 1,433 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $500/mo | Contact sales |
| Verified Reviews | 1,414 | 19 |
After analyzing 1,433 verified reviews, Cloudbeds users most value its intuitiveness and ease of use, automation and efficiency, reservations and channel management, while DJUBO users highlight . Click any theme to see what reviewers say.
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Intuitiveness and Ease of Use
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Automation and Efficiency
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Reservations and Channel Management
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Reporting and Analytics
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Reservation Flexibility and Editing
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Currency Conversion and Financial Operations
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Mobile Functionality
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #2 675 reviews | #31 3 reviews |
| Mid-Size (25-74 rooms) ▾ | #1 235 reviews | #43 0 reviews |
| Large (75-199 rooms) ▾ | #1 51 reviews | — |
| X-Large (200+ rooms) ▾ | #4 5 reviews | #25 0 reviews |
By Property Type
| Segment |
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| Boutique ▾ | #1 546 reviews | #31 2 reviews |
| Luxury ▾ | #3 245 reviews | #31 2 reviews |
| Branded / Chain ▾ | #2 145 reviews | #39 0 reviews |
| Extended Stay ▾ | #2 96 reviews | #31 0 reviews |
By Region
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| North America ▾ | #2 532 reviews | #33 0 reviews |
| Europe ▾ | #4 166 reviews | — |
| Asia Pacific ▾ | #3 201 reviews | #10 3 reviews |
| Middle East ▾ | #3 13 reviews | #16 0 reviews |
Choosing between Cloudbeds HMS and Djubo hinges on your hotel’s size, operational complexity, and growth ambitions. Both platforms aim to streamline your property's management, but Cloudbeds offers a more expansive, integrated system with a broader global footprint, while Djubo provides a compact, all-in-one solution tailored for simplicity and control. The critical question is: which system best aligns with your hotel’s current needs and future plans?
Cloudbeds and Djubo both target hotel management, but their approach differs. Cloudbeds emphasizes a fully connected ecosystem with over 190 verified integrations, fostering scalable growth for diverse property types worldwide. Djubo, meanwhile, consolidates core management tools into a single platform with fewer integrations, suited for hotels seeking straightforward control without extensive third-party links. Would your hotel benefit from a highly connected system, or is simplicity more your priority?
Cloudbeds boasts a comprehensive feature set—more than 90 unique functionalities—covering PMS, channel management, booking engine, revenue tools, and guest experience modules. Djubo offers a more streamlined feature list with six exclusive features like POS and ancillary revenue tracking. Does your property require advanced automation and extensive integrations, or are core management features enough?
In recent reviews, Cloudbeds outshines with over 1,200 user opinions, more current feedback, and a higher overall rating (4.62/5). Djubo’s minimal review count and older regional presence suggest less confidence in its long-term support and innovation. Which platform’s proven track record and recent user satisfaction resonate more with your hotel’s ambitions?
Edge: Cloudbeds.
If your hotel needs a scalable, feature-rich platform capable of connecting operations globally and supporting complex workflows, Cloudbeds is the clear choice. It is ideal for properties that prioritize automation, multi-channel distribution, and guest engagement, especially if you see growth beyond a few locations.
Conversely, if your hotel is a smaller operation that values straightforward control, quick onboarding, and limited integrations, Djubo might be more suitable. Its simplicity and focus on core management functions can reduce training time and operational complexity, making it perfect for independent hotels or boutique properties seeking an all-in-one system without extensive customization.
For properties aiming to scale or that require extensive third-party integrations—think larger resorts or multi-property groups—Cloudbeds’ vast partner network and advanced features deliver a significant advantage. Smaller hotels or those with limited tech needs should consider Djubo’s ease of use and affordability.
Edge: Cloudbeds.
Cloudbeds scores a solid 4.58/5 in ease of use, with many users praising its intuitive interface and straightforward onboarding process. Recent reviews highlight that staff find Cloudbeds intuitive, with some noting that the platform reduces training time and simplifies daily management.
Djubo surpasses in this area with a 4.95/5 rating, reflecting its well-designed interface and user-friendly experience. Early users appreciate how quickly staff adapt, and the platform’s simplicity reduces the learning curve, especially for smaller teams or properties new to digital management.
Edge: Djubo.
Cloudbeds offers a broad suite of 90+ features, including PMS connectivity, analytics dashboards, multi-currency and multi-lingual support, automated reporting, integrated CRS, and revenue management tools. It also features unique capabilities like dynamic rates, group management, and guest messaging, making it suitable for complex operations.
Djubo covers core needs with six exclusive features, including Point of Sale, ancillary revenue tracking, and Passport/ID scanner integration. While fewer in number, these features meet the essentials but lack the depth and breadth of Cloudbeds’ offerings.
Given the volume and depth of features, Cloudbeds clearly has the edge for hotels seeking an all-in-one, highly capable platform. Djubo’s limited feature set may suffice for smaller, less complex properties but falls short for larger or expanding hotels.
Edge: Cloudbeds.
Cloudbeds' support scores a respectable 4.38/5, with users citing quick, friendly, and helpful assistance. However, some reviews mention occasional delays during peak times and a need for more advanced training options for complex features.
Djubo outperforms with a 4.76/5 rating, with reviews praising its responsive, knowledgeable support team and personalized onboarding. Users appreciate the proactive assistance and the platform’s proactive updates, which encourage confidence in support quality.
Edge: Djubo.
Cloudbeds boasts over 190 verified partners, including major OTAs like Tripadvisor, and integrations with property management, payment, and channel management systems. Its extensive ecosystem simplifies multi-channel distribution and reduces manual updates, making it suitable for hotels with complex distribution needs.
Djubo has only 3 verified partners, with core integrations mainly around booking and accounting systems. While adequate for basic operations, it lacks the expansive connectivity that larger or multi-channel properties require.
Edge: Cloudbeds.
Cloudbeds has a higher overall rating (4.62/5), with recent reviews emphasizing its reliability, ease of use, and extensive features. Hoteliers in diverse segments—from boutique hotels to hostels—appreciate its scalability and support, with many citing improved operational efficiency and increased revenue.
Djubo’s limited review count and older regional feedback suggest less consistent user satisfaction. Its high ratings are based on fewer users, making it less representative of broader hotel experiences.
Edge: Cloudbeds.
Cloudbeds starts at a base price of $500/month, with no free tier or trial, reflecting its focus on mid-to-large properties needing comprehensive solutions. Pricing is transparent but may be a barrier for smaller hotels.
Djubo’s pricing details are unavailable, but it typically targets small to medium hotels with a cost-effective, single-platform solution. Its lack of public pricing suggests a more flexible or customized fee structure, potentially making it more accessible for budget-conscious properties.
For clarity, Cloudbeds is transparent about its starting price, while Djubo’s costs are less explicit.
Edge: Cloudbeds (for transparency).
Not ideal if:
Cloudbeds is ideal for hotels looking to expand, automate, and improve operational efficiency through a connected system.
Not ideal if:
Djubo offers a user-friendly, consolidated platform suited for hotels that value simplicity and control.
Cloudbeds is a comprehensive, scalable platform built for hotels aiming to grow and streamline operations across multiple channels and properties. Its extensive integrations, feature depth, and global presence make it the preferred choice for larger or expanding hotels.
Djubo delivers a simplified, all-in-one solution that emphasizes ease of use and quick onboarding. It is best suited for boutique, independent, or smaller properties prioritizing straightforward management without the need for extensive customization.
If your hotel seeks a robust, feature-rich system with proven scalability, go with Cloudbeds. If you want an easy-to-deploy platform that covers core functions efficiently, Djubo is the clear choice.
According to HTR's product database, Cloudbeds HMS and Djubo share 36 features. Here are the key differences — features one has that the other lacks.
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Ancillary revenue tracking | ||
| Centralized user & role management | ||
| Integrated CRS | ||
| Integrated ID & Passport Scanner | ||
| Inventory Management | ||
| Multi-lingual | ||
| Native Email Marketing | ||
| PMS connectivity | ||
| Point of Sale | ||
| Tablet/Kiosk Check-in |
Showing top differences. 48 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
What hoteliers love
Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.
The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.
Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.
Where hoteliers push back
The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.
Concerns are noted regarding the precision of currency conversion, especially in multi-currency operations. Users have highlighted discrepancies which... Concerns are noted regarding the precision of currency conversion, especially in multi-currency operations. Users have highlighted discrepancies which affect reconciliation processes. Enhanced configurations for currency conversion could simplify financial management.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Cloudbeds HMS and Djubo share many core Hotel Management Software features, but each has unique capabilities. Cloudbeds HMS offers 189 verified integration partners, while Djubo offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Djubo leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Cloudbeds HMS: No. Djubo: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 100 and DJUBO has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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