The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 197 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
DJUBO shines in ease of use and onboarding , with exclusive features like Payment Requests.
WebRezPro shines when it comes to customer support and training — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 197 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 19 | 178 |
After analyzing 197 verified reviews, DJUBO users most value its , while WebRezPro users highlight customer support and training, user interface design, system updates and features. Click any theme to see what reviewers say.
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Customer Support and Training
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User Interface Design
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System Updates and Features
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Integration with OTAs
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Reservation Management
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Group and Event Functions
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #31 3 reviews | #8 92 reviews |
| Mid-Size (25-74 rooms) ▾ | #43 0 reviews | #9 49 reviews |
| Large (75-199 rooms) | — | #15 3 reviews |
| X-Large (200+ rooms) | #25 0 reviews | #10 2 reviews |
By Property Type
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| Boutique ▾ | #31 2 reviews | #7 68 reviews |
| Luxury ▾ | #31 2 reviews | #11 24 reviews |
| Branded / Chain ▾ | #39 0 reviews | #13 16 reviews |
| Extended Stay ▾ | #31 0 reviews | #14 10 reviews |
By Region
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| North America ▾ | #33 0 reviews | #5 165 reviews |
| Europe | — | #23 2 reviews |
| Asia Pacific | #10 3 reviews | #19 1 reviews |
| Middle East | #16 0 reviews | #15 0 reviews |
Choosing between Djubo by DJUBO and WebRezPro HMS hinges on your hotel's specific needs, operational complexity, and growth plans. Both products aim to streamline hotel management, but they approach this differently. Djubo offers an all-in-one solution with a broad feature set and more recent market engagement, while WebRezPro provides a more established platform with extensive integrations and a focus on reservation and reporting efficiency.
Your team must assess whether you need a comprehensive, consolidated system or a specialized PMS with deep OTA connections. Are you prioritizing ease of use and quick onboarding, or robust features and extensive integrations? Let’s explore how these two solutions compare across key aspects.
Djubo, with a 5/5 overall rating based on 19 reviews, is praised for its intuitive interface, all-in-one platform design, and high user satisfaction. Its recent reviews reinforce its reputation for ease of use and value, though some criticisms mention the POS system's need for enhancements.
WebRezPro, rated 4.73/5 from 149 reviews, is a more mature product with a broader adoption base and a larger number of recent reviews. Its strengths lie in OTA integration, comprehensive reporting, and support, but some users find its interface outdated and navigation cumbersome.
Both products aim to simplify hotel operations, yet Djubo’s more recent support and momentum might make it more appealing if you're looking for innovation. Does your hotel need a fresh, integrated platform, or a proven, widely adopted PMS?
If your hotel operates as an independent property or a multi-location group seeking an all-in-one system with integrated channel management, revenue management, POS, and booking engine, Djubo is the superior choice. Its 19 reviews in the last six months and high NPS underscore ongoing customer satisfaction and active use.
Conversely, if your property relies heavily on OTA integrations, detailed reporting, and automation, WebRezPro’s 149 reviews and extensive feature set make it more suitable. It’s especially well-suited for boutique hotels, resorts, and properties that need robust OTA connectivity and flexible reporting.
In essence, choose Djubo for a modern, consolidated platform with recent positive momentum, or WebRezPro if you prioritize extensive integrations and proven stability. Which approach aligns better with your hotel’s growth and operational needs?
Djubo scores a 4.95/5 for ease of use, with recent reviews emphasizing its intuitive interface, simple onboarding, and supportive staff. Users describe it as "very easy to use," and praise the minimal learning curve during implementation.
WebRezPro, rated 4.6/5, is also regarded as user-friendly, especially for staff familiar with traditional PMS systems. Many reviews highlight its support team's responsiveness, though some mention that the outdated web interface and complex navigation slow down operations.
Edge: Djubo. Its higher ease-of-use score and recent reviews confirm it’s generally easier for teams to adopt quickly.
Djubo offers 2 exclusive features—Rate Shopping Module and Payment Requests—adding specific operational advantages. WebRezPro boasts 36 unique features, including a channel manager, revenue management, integrated CRS, online booking engine, guest CRM, mobile app, and automated night audit.
While WebRezPro’s larger feature set supports complex operations like group management and advanced reporting, Djubo’s total feature count (42 shared + 2 exclusive) is leaner but focuses on core hotel needs.
Edge: WebRezPro. Its broader suite of features and specialized modules make it more adaptable for larger or complex properties.
Djubo’s customer support rates at 4.76/5, with users praising the team as “supportive,” “friendly,” and “always available.” Recent reviews highlight that Djubo’s support is “technically sound” and “amazing,” reinforcing confidence in onboarding and ongoing help.
WebRezPro, with a 4.79/5 rating, also receives praise for its support’s responsiveness. Reviewers describe their support team as “reliable,” “helpful,” and “down-to-earth,” noting quick responses and effective assistance.
Both products excel here, but Djubo’s slightly higher recent review count and customer satisfaction score tip the scale.
Edge: Djubo. Slightly higher ratings and recent positive feedback make it marginally better for support.
Djubo’s 96% likelihood to recommend and 15 recent reviews favor its ease of use and overall satisfaction. Boutique and independent hotels particularly praise Djubo for its simplicity and value.
WebRezPro’s 149 reviews yield a 93% recommendation rate, with many small hotels, resorts, and bed & breakfasts appreciating its OTA integration, reporting, and support. Larger properties and those with complex needs tend to favor WebRezPro’s extensive features.
Overall, Djubo’s higher recent review count and rating suggest it’s the stronger performer in customer sentiment.
Edge: Djubo. The more recent reviews and higher recommendation rate bolster its rating.
Djubo’s pricing model is not publicly disclosed, but it is reported as a subscription-based platform with no upfront implementation fee, and no free tier or flat monthly fee. Its pricing likely varies based on features and room count.
WebRezPro charges $700/month, with no free trial or tiered plans publicly available. The cost reflects its extensive features and integrations, making it more suitable for mid to large-sized hotels with budgets for such solutions.
If budget transparency is critical, WebRezPro provides a fixed monthly fee, but Djubo’s flexible, custom pricing could be more attractive for smaller or independent properties.
Not ideal if your property requires highly specialized modules like detailed group management or advanced revenue optimization not available in Djubo.
Not ideal if you prefer a solution with a more modern UI or minimal setup, or if your property’s focus is on niche features outside WebRezPro’s core offerings.
Djubo and WebRezPro are both capable property management solutions, but their core strengths differ. Djubo’s all-in-one, modern platform with recent reviews makes it the more appealing choice for hotels seeking simplicity, ease of onboarding, and active market engagement. It’s particularly suited for independent properties or hotel groups that value a consolidated approach.
WebRezPro’s extensive feature set and proven track record appeal to hotels with complex operations, a need for in-depth integrations, and larger or multi-purpose properties. Its stability and wide adoption make it a reliable choice, but its outdated UI and navigation can hinder user experience.
Choose Djubo if you want a newer, easier-to-use system with high customer satisfaction. Opt for WebRezPro if your priority is a deeply integrated, feature-rich PMS capable of handling complex reservations and OTA management.
This comparison should help your team make a confident, informed decision aligned with your hotel’s operational needs and growth trajectory.
According to HTR's product database, Djubo and WebRezPro HMS share 40 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Integrated CRS | ||
| Payment Requests | ||
| Payment processing | ||
| Rate Shopping Module | ||
| Revenue management module |
Showing top differences. 26 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Love [WebRezPro’s] customer support. No matter the issue, they always respond and resolve it."
No published case study for this goal yet.
"WebRezPro is modern and integrates well with other modern companies’ products, is extremely easy to use and to teach, and is sufficiently customizable. But their ‘absolutely can do..."
Ranks higher for
Unique capabilities
What hoteliers love
WebRezPro's customer service and training are praised for their reliability and effectiveness, making it easier for users to address issues swiftly an... WebRezPro's customer service and training are praised for their reliability and effectiveness, making it easier for users to address issues swiftly and operate the system. However, improved training post-setup is desired to fully utilize its features.
The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same t... The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same task add to the complexity, hindering efficient operations and staff training.
Consistent updates and feature additions are appreciated, although users express issues when major interface changes occur without ease of transition,... Consistent updates and feature additions are appreciated, although users express issues when major interface changes occur without ease of transition, impacting ongoing operations and learning curves.
Where hoteliers push back
The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same t... The web application interface is critiqued for being outdated and confusing, with non-intuitive navigation. The multiple methods to achieve the same task add to the complexity, hindering efficient operations and staff training.
While reservation management is generally functional, users point out the need for more efficient editing capabilities like drag-and-drop features to... While reservation management is generally functional, users point out the need for more efficient editing capabilities like drag-and-drop features to streamline operations, which would enhance revenue and customer experience.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Djubo and WebRezPro HMS share many core Hotel Management Software features, but each has unique capabilities. Djubo offers 3 verified integration partners, while WebRezPro HMS offers 89. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Djubo leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Djubo: No. WebRezPro HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. DJUBO has an HT Score of 0 and WebRezPro has 81. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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