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Duve App vs. Great Stay App:
Which Is Right for You?
TLDR
We analyzed 640 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Duve shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile Friendly and SMS text messaging.
Great Stay App shines .
How Does Duve App Compare to Great Stay App?
Side-by-side ratings based on 640 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 640 | 0 |
What Are the Pros and Cons of Duve App vs Great Stay App?
After analyzing 640 verified reviews, Duve users most value its guest communication and omnichannel messaging, guest app usability and information access, operational efficiency and time savings, while Great Stay App users highlight . Click any theme to see what reviewers say.
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Duve
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Great Stay App
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Guest communication and omnichannel messaging
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Guest app usability and information access
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Operational efficiency and time savings
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Support and onboarding
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Guest app customization and branding
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PMS and third-party integrations
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Scheduled messaging and automation rules
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Duve vs Great Stay App: Rankings by Hotel Segment
How each product ranks among Hotel Guest Apps vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
Duve
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Great Stay App
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|---|---|---|
| Small (10-24 rooms) ▾ | #1 132 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 221 reviews | #38 0 reviews |
| Large (75-199 rooms) ▾ | #1 130 reviews | — |
| X-Large (200+ rooms) ▾ | #1 62 reviews | — |
By Property Type
| Segment |
Duve
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Great Stay App
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|---|---|---|
| Boutique ▾ | #1 222 reviews | #38 0 reviews |
| Luxury ▾ | #1 269 reviews | — |
| Branded / Chain ▾ | #1 190 reviews | #33 0 reviews |
| Extended Stay ▾ | #1 86 reviews | — |
By Region
| Segment |
Duve
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Great Stay App
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| North America ▾ | #2 52 reviews | — |
| Europe ▾ | #1 224 reviews | #36 0 reviews |
| Asia Pacific ▾ | #1 19 reviews | — |
| Middle East ▾ | #1 247 reviews | — |
The Decision
Choosing between Duve App by Duve and Great Stay App by Great Stay App hinges on your hotel’s specific needs and the level of confidence you want in your guest engagement platform. Duve offers a comprehensive suite with extensive features, high user ratings, and a broad global presence, while Great Stay App appears less established, with no reviews or ratings to support its effectiveness. Your decision should reflect your priorities for integration, support, regional presence, and proven performance.
Both products aim to elevate guest experience and streamline operations, but their track records differ significantly. Duve’s extensive review base and recent positive feedback make it the more reliable choice, especially if you prioritize proven results and ongoing support. Are you ready to see which aligns better with your hotel’s ambitions?
Is Duve or Great Stay App Better for Hotels?
Duve and Great Stay App both focus on improving guest communication and operational efficiency, but Duve provides a full-fledged guest app with advanced automation, integrations, and analytics. Great Stay App’s core value appears centered on engagement and feedback analysis but lacks the extensive feature set, reviews, and regional reach that give Duve a clear advantage.
Duve’s verified 496 reviews, including 34 in the last six months, showcase consistent recent performance, while Great Stay App has no reviews or ratings to validate its claims. This makes Duve the more dependable platform for hotels seeking proven results and ongoing support.
Duve vs Great Stay App: Which Should Your Hotel Choose?
If your hotel needs a robust, multi-functional guest engagement platform with proven performance across regions, go with Duve. Its high ratings, extensive features—including SMS messaging, analytics, open API, and WhatsApp integration—and global presence make it suitable for hotels of all sizes looking to automate and upscale guest communication.
If your hotel is experimenting with guest communication or has minimal needs for integration, and if you’re comfortable with an unproven platform, Great Stay App might seem tempting. However, its lack of reviews and regional presence make it a risky choice for hotels wanting reliable, scalable solutions.
Is Duve or Great Stay App Easier to Use?
Duve boasts a 4.73/5 ease of use rating and positive feedback regarding its intuitive interface and onboarding process, with most users finding it straightforward to deploy. Its reviews highlight that staff can quickly adapt, and the platform’s user-friendly design minimizes training time.
Great Stay App offers no publicly available ratings or reviews, leaving its ease of use unverified. Given Duve’s proven track record of a smooth onboarding experience, edge: Duve.
Which Has Better Features: Duve or Great Stay App?
Duve includes 12 shared features with other guest apps, plus 11 exclusive functionalities such as WhatsApp and SMS integration, automated replies, message routing, analytics dashboards, and guest surveys. Great Stay App’s feature set appears minimal, lacking detailed specifications or unique functionalities, with no exclusive features listed.
Duve’s extensive feature arsenal addresses a wide array of guest interaction needs, facilitating automation, personalization, and data insights. Edge: Duve.
Which Has Better Customer Support: Duve or Great Stay App?
Duve’s support ratings are strong, with a 4.65/5 score and numerous positive comments about responsiveness and helpfulness. Recent reviews praise Duve’s customer service, highlighting its quick response times and effective problem resolution, despite some initial setup complexity.
Great Stay App provides no support ratings or reviews, making it impossible to evaluate its responsiveness or quality. With proven support performance, edge: Duve.
Which Has More Integrations: Duve or Great Stay App?
Duve connects with 65 verified partners, including major PMS, door lock, and management system providers. Its integrations include common platforms like RoomRaccoon and specialized solutions such as HotelTime and Guesty, offering flexibility.
Great Stay App, with only 2 verified partners, provides limited integration options. For hotels needing a platform that works smoothly with existing systems, edge: Duve.
Which Do Hoteliers Rate Higher: Duve or Great Stay App?
Duve’s reviews reflect an average rating of 4.75/5, with 496 reviews and recent feedback confirming high satisfaction. Hotels across various segments, especially luxury and boutique, report improved guest engagement and operational efficiency.
Great Stay App has no ratings or reviews, leaving its reputation unverified. With robust user feedback, edge: Duve.
How Much Do Duve and Great Stay App Cost?
Duve charges a base fee of $900 per month, with no free tier or trial. Its pricing reflects its comprehensive features and global support.
Great Stay App’s pricing details are unavailable, making budget comparisons impossible. Given Duve’s transparent pricing and proven value, it offers a clear cost-benefit advantage.
What Type of Hotel Should Use Duve?
- Hotels that want a comprehensive guest app with automation, analytics, and integrations.
- Teams seeking to scale operations with digital check-in, upselling, and multilingual communication.
- Hotels looking for proven solutions with recent positive reviews.
- Properties needing contactless check-in and automated guest messaging.
- Hotels aiming to streamline operations and enhance guest satisfaction.
Not ideal if:
- Your hotel has minimal digital needs.
- You prefer a simple, single-feature tool with limited scope.
- You are not prepared for initial setup complexity.
Edge: Hotels that need a full, proven platform to automate and upscale guest engagement.
What Type of Hotel Should Use Great Stay App?
- Hotels that want to experiment with guest feedback and communication but aren’t ready for complex integrations.
- Properties with very limited tech infrastructure.
- Hotels seeking a lightweight engagement tool without extensive setup.
- Teams prioritizing simple, basic guest interaction features.
Not ideal if:
- You require a platform with extensive integrations or proven performance.
- You need ongoing support backed by reviews.
- Your hotel operates in regions outside Duve’s extensive reach.
Edge: Hotels testing basic engagement or feedback features with minimal operational complexity.
Duve vs Great Stay App: The Bottom Line for Hotels
Duve offers a comprehensive, well-supported, and widely adopted platform with a proven track record of elevating guest experiences. Its extensive features, recent positive reviews, and global presence make it the ideal choice for hotels aiming for automation, integration, and measurable results.
Great Stay App appears less established, with no reviews or detailed feature disclosures. It might appeal to hotels with minimal needs or those willing to risk unverified solutions, but it lacks the confidence that comes with proven performance.
If your hotel wants a reliable, feature-rich guest app that drives revenue and guest satisfaction, Duve is the clear pick. For hotels seeking a simple, untested tool, Great Stay App might be worth exploring, but with caution.
How Much Do Duve App and Great Stay App Cost?
Hotel Guest Apps pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Duve
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Great Stay App
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| Starting Price | From $900/mo | — |
Feature Comparison: Duve App vs Great Stay App
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
| Feature |
Duve
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Great Stay App
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Communication & Messaging
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| Automatic Translations (Multi-Lingual) | ||
| Request Management | ||
| Room Service Ordering | ||
| Guest Messaging | ||
| App download | ||
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Content Management
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| Hotel Directory | ||
| Guest Profiles | ||
| Local Recommendations | ||
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Upselling
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| Payments | ||
| Room Service Ordering | ||
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Request Management
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| Request Management | ||
| Room Service Ordering | ||
| Mobile Checkout | ||
| Mobile Checkin |
Real-World Results: Duve vs Great Stay App by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
סטאי תל אביב - The Setai, Tel Aviv
Large
"Duve was a game changer for our customer service. I knew the platform would help us connect with guests but I was amazed at how cleverly simple it all is, even guests who are not v..."
Great Stay App
No published case study for this goal yet.
Brown Hotels
Large
"While scaling up and growing in terms of more hotel rooms and more hotels in different countries we found it difficult to communicate with our guests in a very personal way. Duve f..."
Great Stay App
No published case study for this goal yet.
Duve vs Great Stay App: The Bottom Line
What hoteliers love
Reviews most often highlight Duve as a central communication hub for email, chat, WhatsApp, and in-app messages. Hotels say it speeds responses, keeps... Reviews most often highlight Duve as a central communication hub for email, chat, WhatsApp, and in-app messages. Hotels say it speeds responses, keeps guest conversations organized, and lets staff reach guests before, during, and after the stay. Some users also note confusion from duplicate message requests or unreliable message delivery.
Reviewers often say the app gives guests a convenient, self-service place to find hotel information, offers, and activities. This reduces repetitive q... Reviewers often say the app gives guests a convenient, self-service place to find hotel information, offers, and activities. This reduces repetitive questions at reception and helps guests navigate their stay more independently. Some users still find the interface complicated or inconsistent, and a few want clearer navigation and better text formatting.
Reviewers consistently say Duve reduces manual work by centralizing guest data, requests, and service workflows. It helps staff answer faster, manage... Reviewers consistently say Duve reduces manual work by centralizing guest data, requests, and service workflows. It helps staff answer faster, manage arrivals more efficiently, and cut repetitive front-desk tasks while keeping everything organized. A few note that some setup or workflow steps still add friction instead of fully eliminating labor.
Where hoteliers push back
Hotels value the ability to tailor the guest app to their brand, property type, and service mix. Reviewers say Duve helps create a more polished, bran... Hotels value the ability to tailor the guest app to their brand, property type, and service mix. Reviewers say Duve helps create a more polished, branded journey with custom content, layouts, shortcuts, and localized information. However, several users want more flexible design options, easier editing, and better handling of large portfolios.
Integration quality is a major theme, especially with Opera, Mews, and other hotel systems. Users like when Duve connects smoothly to their PMS becaus... Integration quality is a major theme, especially with Opera, Mews, and other hotel systems. Users like when Duve connects smoothly to their PMS because it reduces duplicate work and keeps guest data current, but several reviews mention sync delays, incomplete automation, or the need for better API connectivity. Some also want stronger links to POS, locks, booking systems, and additional software.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Duve App vs Great Stay App
Can Duve App replace Great Stay App?
It depends on your requirements. Duve App and Great Stay App share many core Hotel Guest Apps features, but each has unique capabilities. Duve App offers 71 verified integration partners, while Great Stay App offers 2. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Duve App leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Duve App or Great Stay App offer a free plan?
Duve App: No. Great Stay App: No. Neither product currently offers a free tier. Most Hotel Guest Apps vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Duve App and Great Stay App?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Duve has an HT Score of 100 and Great Stay App has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Hotel Guest Apps Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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