Duve - Communication Hub vs ReGuest Guest Communication: Guest Messaging Software Comparison (2026)

How Does Duve - Communication Hub Compare to ReGuest Guest Communication?

Side-by-side ratings based on 751 verified hotelier reviews on HTR.

	Duve	Reguest
HTScore	98	76
Likelihood to Recommend	94%	97%
Ease of Use	4.7/5	4.8/5
Customer Support	4.6/5	4.9/5
Value for Money	4.6/5	4.5/5

Starting Price	From $900/mo	Contact sales
Verified Reviews	717	34

What Are the Pros and Cons of Duve - Communication Hub vs ReGuest Guest Communication?

After analyzing 751 verified reviews, Duve users most value its guest communication and two-way messaging, operational efficiency and front desk workload reduction, support responsiveness and implementation help, while Reguest users highlight communication efficiency, user-friendly interface, customization and flexibility. Click any theme to see what reviewers say.

Duve	Reguest
Pros
+ Guest communication and two-way messaging ▾ Users most often praise Duve for making it easy to communicate with guests before, during, and after the stay through a centralized messaging hub. They say it reduces manual follow-up, speeds response times, and helps staff answer questions more efficiently across the guest journey.	+ Communication Efficiency ▾ ReGuest stands out for its efficient chat functions, allowing quick and intuitive guest communication which simplifies operations and enhances guest satisfaction.
+ Operational efficiency and front desk workload reduction ▾ A consistent message is that Duve saves time by centralizing requests, automating routine communication, and reducing front desk congestion. Hotels say it helps staff focus on higher-value service, though a few users still want better prioritization, status visibility, and operational controls.	+ User-Friendly Interface ▾ The platform is acknowledged for its user-friendly interface, with quick, intuitive handling and a motivating design that is appreciated by many users.
+ Support responsiveness and implementation help ▾ Some users praise Duve’s onboarding and support team as responsive, helpful, and willing to customize the platform to hotel needs. Others report slow or vague responses during troubleshooting, especially for integration and billing issues, which can create friction during implementation and change management.	+ Customization and Flexibility ▾ ReGuest's modular system offers flexibility and personalization but increases costs, which is a concern for some users.
+ Guest App customization and white-label experience ▾ Users like that Duve lets them build a branded guest app and tailor content, workflows, and communications to their property. However, multi-property teams say the Guest App builder and template structure can be cumbersome at scale, with limited brand-level governance and awkward content management across hotels.	+ Customer Support ▾ Reguest is praised for its exceptional customer support, distinguishing itself in an industry often criticized for lacking in this area.
Cons
− PMS and third-party integrations ▾ Integration with PMS and other hotel systems is a recurring operational theme, with users appreciating when Duve syncs guest data and workflows well. At the same time, several reviews note frustrating sync delays, limited editability of imported content, and more effort than expected during migrations or when connecting to other platforms.	− Statistics and Reporting ▾ The system provides clear and fast statistics, although some users wish for more detailed analyses, particularly of specific messages.
− Automation and scheduled messaging ▾ Reviewers frequently mention automation, personalized templates, and scheduled messages as time-saving features that keep guest communication consistent. They also want better controls around targeting, timing, delivery tracking, and message status so automated outreach is more reliable and measurable.	− Modular and Template Limitations ▾ While offering some customizable options, the platform has limited self-implementing features and intuitive setup for new templates.
	− Mobile Accessibility ▾ There is a noted lack of a mobile version of the interface, which could hinder operations for users needing flexible, remote access.

Duve vs Reguest: Rankings by Hotel Segment

How each product ranks among Guest Messaging Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment	Duve	Reguest
Small (10-24 rooms) ▾	#1 161 reviews	#9 11 reviews
Duve Small hotels say that Duve's Guest Messaging Software, according to verified HotelTechReport reviews, is valued for enhancing guest communication, streamlining check-ins, and providing efficient upsell opportunities. Its user-friendly interface helps simplify operational processes, making it well-suited for Small hotels seeking efficient guest interactions. Reguest Small hotels say that Reguest's Guest Messaging Software, according to verified HotelTechReport reviews, excels due to its user-friendly interface, integrated chatbot, and efficient support. These features simplify communication and enhance guest satisfaction, making it a valuable tool for Small hotels.
Mid-Size (25-74 rooms) ▾	#2 257 reviews	#16 13 reviews
Duve Mid-sized hotels say that Duve's Guest Messaging Software is highly rated in verified HotelTechReport reviews for its user-friendly interface, efficient automation tools, and seamless guest communication. Mid-sized hotels find it improves staff efficiency, enhances guest satisfaction, and centralizes communication, thus simplifying operations. Reguest Mid-sized hotels say that Reguest's Guest Messaging Software excels due to its user-friendly interface, effective communication features, and reliable support, according to verified HotelTechReport reviews. These strengths are crucial for enhancing guest interactions and operational efficiency in Mid-sized hotels.
Large (75-199 rooms) ▾	#2 138 reviews	#27 2 reviews
Duve Large hotels say that Duve's Guest Messaging Software, based on verified HotelTechReport reviews, enhances operational efficiency, allows centralized and seamless guest communication, and facilitates contactless check-ins—improving guest management and experience. Reguest No segment summary available.
X-Large (200+ rooms) ▾	#2 68 reviews	#28 0 reviews
Duve X Large hotels say that Duve's Guest Messaging Software ranks highly due to its intuitive user interface, robust upselling features, and streamlined guest communication, as noted in verified HotelTechReport reviews. These strengths are especially valued for improving operational efficiency and enhancing guest experiences. Reguest No segment summary available.

By Property Type

Segment	Duve	Reguest
Boutique ▾	#2 268 reviews	#15 11 reviews
Duve Boutique hotels say that Duve's Guest Messaging Software stands out in verified HotelTechReport reviews for enhancing guest experience through intuitive communication channels, facilitating seamless contactless check-ins, and offering efficient upsell opportunities. These features are particularly valued in boutique settings. Reguest Boutique hotels say that Reguest's Guest Messaging Software is highly favored in verified HotelTechReport reviews for its user-friendly design, efficient guest communication, and robust support. These strengths streamline operations and enhance guest satisfaction, addressing key needs for Boutique establishments.
Luxury ▾	#2 310 reviews	#15 10 reviews
Duve Luxury hotels say that Duve's Guest Messaging Software, as highlighted by verified HotelTechReport reviews, excels in streamlining guest communication with a user-friendly interface, enhancing guest satisfaction through personalized services, and optimizing operational efficiency with automation features critical for the luxury segment. Reguest Luxury hotels say that Reguest's Guest Messaging Software is highly rated in verified HotelTechReport reviews for its personalized guest communication, seamless booking process, and responsive customer support. These strengths are crucial for meeting the high standards of Luxury hospitality.
Branded / Chain ▾	#2 221 reviews	#23 4 reviews
Duve Branded hotels say that Duve's Guest Messaging Software receives high rankings in verified HotelTechReport reviews for its seamless communication, time-saving features, and revenue-boosting capabilities. These strengths are particularly beneficial to Branded hotels, enhancing guest satisfaction and operational efficiency. Reguest No segment summary available.
Extended Stay ▾	#2 97 reviews	#12 5 reviews
Duve Extended-Stay-Serviced-Apartments hotels say that Duve's Guest Messaging Software ranks highly due to its streamlined communication, time-saving automation, and seamless check-in features, as noted in verified HotelTechReport reviews. These attributes are crucial for enhancing guest experiences and optimizing operational efficiency. Reguest Extended-Stay-Serviced-Apartments hotels say that Reguest's Guest Messaging Software is valued for its ease of use, efficiency in guest communication, and modern design, according to verified HotelTechReport reviews, making it a preferred choice for maintaining consistent and professional interactions.

By Region

Segment	Duve	Reguest
North America ▾	#6 63 reviews	—
Duve Na hotels say that Duve's Guest Messaging Software effectively enhances guest communication through multiple channels, offers convenient contactless check-in, and streamlines upselling features. Verified HotelTechReport reviews highlight its intuitive interface and the software’s ability to improve operational efficiency. Reguest No segment summary available.
Europe ▾	#1 260 reviews	#6 28 reviews
Duve Europe hotels say that Duve's Guest Messaging Software enhances operational efficiency, streamlines communication, and facilitates contactless check-in, boosting both guest experience and staff productivity, according to verified HotelTechReport reviews. Integration ease and upselling opportunities are frequently highlighted benefits. Reguest Europe hotels say that Reguest's Guest Messaging Software ranks highly due to efficient communication tools, intuitive interface, and excellent support, according to verified HotelTechReport reviews. Hotels appreciate its automated responses, seamless guest interaction, and continuous updates that enhance guest satisfaction.
Asia Pacific ▾	#4 19 reviews	—
Duve Ap hotels say that Duve's Guest Messaging Software, according to verified HotelTechReport reviews, ranks highly due to its seamless contactless check-in process, efficient communication tools that improve guest experience, and user-friendly interface that enhances operational efficiency. Reguest No segment summary available.
Middle East ▾	#1 274 reviews	—
Duve Me hotels say that Duve's Guest Messaging Software facilitates efficient communication and streamlined operations, improving both guest experience and hotel productivity as highlighted in verified HotelTechReport reviews. Recurring strengths include intuitive design, effective automation, and robust multi-channel communication capabilities. Reguest No segment summary available.

The Decision
Choosing the right guest communication software depends on your hotel’s specific needs, operational priorities, and budget. Both Duve and ReGuest aim to streamline communication, but Duve’s extensive features and higher recent review count position it as the more reliable choice for most hoteliers. Are you ready to see how these two solutions compare across key areas?

Is Duve or ReGuest Better for Hotels?

Both platforms target guest messaging, but Duve offers a broader set of features, including multi-channel messaging, AI-powered agents, and deep PMS integrations. ReGuest emphasizes its advanced CRM and modular communication workflows, but with a smaller review base and fewer recent reviews, its reliability might be less certain. Given the data, does your hotel prioritize a feature-rich platform or a more streamlined approach?

Duve vs ReGuest: Which Should Your Hotel Choose?

If your hotel needs an all-in-one guest engagement platform with automation, multi-channel delivery, and seamless integrations, Duve is the clear choice. For hotels that focus mainly on advanced CRM, flexible communication workflows, and are willing to invest more for customization, ReGuest could be suitable. For most properties seeking proven, comprehensive solutions, Duve’s larger review volume and recent feedback favor it.

Is Duve or ReGuest Easier to Use?

Duve boasts a strong user satisfaction score of 4.69/5 for ease of use, with many reviews praising its intuitive interface and straightforward onboarding. ReGuest scores slightly higher at 4.83/5, with users appreciating its user-friendly, motivating design, though some mention limited template setup flexibility. Edge: ReGuest, for slightly better-rated usability.

Which Has Better Features: Duve or ReGuest?

Duve offers 40 features, including SMS messaging, PMS integration, mobile check-in, guest profiles, digital upselling, and multi-channel delivery—many of which are absent in ReGuest. ReGuest provides 10 unique features like chat automation, offer campaigns, and a ticketing system, but with fewer automation options. Endorsement goes to Duve for its extensive full-suite capabilities. Edge: Duve.

Which Has Better Customer Support: Duve or ReGuest?

Duve has a customer support rating of 4.59/5, with reviews citing helpfulness but also some delays in response. ReGuest outperforms with a 4.97/5 rating, with reviewers describing support as “exceptional,” prompt, and motivating. Given the recent reviews, ReGuest’s support is notably more highly rated. Edge: ReGuest.

Which Has More Integrations: Duve or ReGuest?

Duve connects with 65 verified partners, including major PMS, POS, and access providers, supporting a wide range of hotel infrastructures. ReGuest has 20 verified integrations, sharing some with Duve, but fewer options overall. For hotels needing extensive third-party integrations, Duve’s larger ecosystem is advantageous. Edge: Duve.

Which Do Hoteliers Rate Higher: Duve or ReGuest?

Duve’s average rating is 4.78/5 with 559 reviews, and recent feedback continues to be positive, especially from larger hotels and chains. ReGuest, with only 29 reviews and a 75.88 score, has less recent feedback and a smaller sample size. Given the data, Duve has a stronger reputation among hoteliers. Edge: Duve.

How Much Do Duve and ReGuest Cost?

Duve charges a $900 monthly flat fee, with no free trial or tiered pricing, making it a substantial investment. ReGuest’s pricing is not publicly disclosed, but its modular system and customizable features suggest higher costs, especially for larger properties. Without explicit pricing, Duve’s flat fee provides more budget clarity.

What Type of Hotel Should Use Duve?

Hotels seeking an all-in-one guest engagement platform with automation and multi-channel messaging.
Properties prioritizing seamless PMS and POS integrations.
Hotels aiming to boost revenue through upselling and targeted communication.
Teams that want to automate check-ins, checkouts, and guest requests.
Hotels with medium to large portfolios, especially chains or groups. Not ideal if you have very limited automation needs or operate on a tight budget.

What Type of Hotel Should Use ReGuest?

Hotels looking for advanced CRM and highly customizable communication workflows.
Properties that want a modular system tailored to specific operational processes.
Teams willing to invest in a platform with a focus on personalized marketing and guest loyalty.
Hotels prioritizing excellent support and user-friendly interfaces.
Smaller properties or those with specific workflow needs that align with ReGuest’s features. Not ideal if you need a comprehensive, all-in-one platform or prefer a solution with extensive third-party integrations.

Duve vs ReGuest: The Bottom Line for Hotels

Duve provides a broad set of features supported by a large, recent review base, making it a safer, more proven choice for most hotels aiming for automation, integration, and operational efficiency. Its high review count and ongoing positive feedback suggest it’s the more mature platform suited for properties of all sizes, especially those seeking to streamline multiple guest touchpoints.

ReGuest excels in guest communication and support, with standout customer service ratings and a user-friendly interface. However, its smaller footprint, fewer recent reviews, and limited integrations make it better suited for hotels with highly specific CRM needs and a willingness to pay for customization.

Ultimately, if your hotel values a feature-rich, integrated solution with proven reliability, Duve is the recommended choice. For properties prioritizing excellent support, customization, and advanced CRM workflows, ReGuest can be a compelling, albeit less tested, alternative.

How Much Do Duve - Communication Hub and ReGuest Guest Communication Cost?

Guest Messaging Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

	Duve	Reguest
Starting Price	From $900/mo	—

Feature Comparison: Duve - Communication Hub vs ReGuest Guest Communication

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature	Duve	Reguest
▾ Unified Inbox	75%	63%
Team Messaging
Broadcast Messaging
Desktop App (non-web based)
Photo Sharing
Mobile App
Mobile Friendly
Live Translations
Website Livechat
▾ Multi-Channel	75%	50%
Whatsapp Integration
Facebook Messenger Integration
SMS text messaging
Website Livechat
▾ Automation	100%	58%
Message Routing
Automated Replies
Chatbot Booking Agent
Broadcast Messaging
Upsell Fulfillment Tracking
Open API
Automated Workflows
▾ Upselling & Ancillaries	86%	29%
Upsell Marketplace
Offer Campaigns
Upsell Fulfillment Tracking
Purchase Links
Charge to Folio
Room Upgrades Campaigns
Upselling Campaigns
▾ Task & Request Management	60%	40%
Ticketing System
Tasks & Checklists
Inspections
Recurring Tasks
Upsell Fulfillment Tracking
▾ Surveys & Feedback	67%	34%
Messaging Guest Surveys
TripAdvisor Review Partner
Guest Reviews Campaigns
▾ Reporting & Analytics	60%	60%
Analytics dashboard
Guest History
Upsell Fulfillment Tracking
Team KPIs Dashboard
Custom Goal Setting
▾ Compliance & Privacy	100%	100%
Automated Opt-In/Consent Collection
Secured Data Protection
Open API
▾ Digital Registration & Check-in	100%	50%
Document & Passport Scanning
Credit Card Authorization
Mobile Keys
Custom Fields
▾ Pre-Stay	12%	45%
Chatbot Booking Agent
Booking Recovery Campaigns
Behavioral Marketing Campaigns
Email to Chatbot Automation
Smooth Handover to Human Agents
Click to Call
Lead Qualification
OTA Price Comparison
Interface Personalization
▾ In-Stay & Post Stay	88%	75%
Digital Check-in
Room Upgrades Campaigns
Upselling Campaigns
Automated Workflows
Custom Routing and Escalations
Pre-programmed Guest Notifications
Guest Reviews Campaigns
Retention Campaigns
▾ Back-Office	88%	100%
Unified Omnichannel Inbox
Status Tabs in Inbox Navigation
Assigning Agents
Canned Responses
User Profile Customizations
Multi Property Management
Customizable Working Hours
Unlimited Users
▾ Artificial Intelligence	43%	29%
Chatbot Booking Agent
Sentiment Analysis
Self-Learning NLP
Syntax & Semantic Analysis
Behavioral Analysis
Customer Profiling
Prediction & Forecasting

Real-World Results: Duve vs Reguest by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency

סטאי תל אביב - The Setai, Tel Aviv Large

+ With the online check-in customized to the hotel

+ �s needs, manual steps like scanning the guest passport, or having guests sign registration cards are all streamlined with efficient automated workflow.

+ The automation allowed the reception team to have a more personal interaction with guests, making more eye contact and enjoying a quality interaction.

"Duve was a game changer for our customer service. I knew the platform would help us connect with guests but I was amazed at how cleverly simple it all is, even guests who are not v..."

Dina Raxon

Organizational Consultant

Reguest

No published case study for this goal yet.

Improve Guest Experience

Brown Hotels Large

+ Over 70% of guests complete the check-in process before they arrive to the hotel

+ We can now offer all the content we have to offer in an easy and comfortable way to our guests. All knowledge is at the palm of our guest's hands.

+ Duve helps us enhance guest satisfaction and increase upsells.

"While scaling up and growing in terms of more hotel rooms and more hotels in different countries we found it difficult to communicate with our guests in a very personal way. Duve f..."

Leon Avigad

Founder and Co-owner

Reguest

No published case study for this goal yet.

Duve vs Reguest: The Bottom Line

Duve

4.7/5 from 717 reviews

What hoteliers love

Guest communication and two-way messaging 83% positive

Users most often praise Duve for making it easy to communicate with guests before, during, and after the stay through a centralized messaging hub. The... Users most often praise Duve for making it easy to communicate with guests before, during, and after the stay through a centralized messaging hub. They say it reduces manual follow-up, speeds response times, and helps staff answer questions more efficiently across the guest journey.

Operational efficiency and front desk workload reduction 88% positive

A consistent message is that Duve saves time by centralizing requests, automating routine communication, and reducing front desk congestion. Hotels sa... A consistent message is that Duve saves time by centralizing requests, automating routine communication, and reducing front desk congestion. Hotels say it helps staff focus on higher-value service, though a few users still want better prioritization, status visibility, and operational controls.

Support responsiveness and implementation help 64% positive

Some users praise Duve’s onboarding and support team as responsive, helpful, and willing to customize the platform to hotel needs. Others report slow... Some users praise Duve’s onboarding and support team as responsive, helpful, and willing to customize the platform to hotel needs. Others report slow or vague responses during troubleshooting, especially for integration and billing issues, which can create friction during implementation and change management.

Where hoteliers push back

PMS and third-party integrations 65% negative

Integration with PMS and other hotel systems is a recurring operational theme, with users appreciating when Duve syncs guest data and workflows well.... Integration with PMS and other hotel systems is a recurring operational theme, with users appreciating when Duve syncs guest data and workflows well. At the same time, several reviews note frustrating sync delays, limited editability of imported content, and more effort than expected during migrations or when connecting to other platforms.

Automation and scheduled messaging 46% negative

Reviewers frequently mention automation, personalized templates, and scheduled messages as time-saving features that keep guest communication consiste... Reviewers frequently mention automation, personalized templates, and scheduled messages as time-saving features that keep guest communication consistent. They also want better controls around targeting, timing, delivery tracking, and message status so automated outreach is more reliable and measurable.

Ranks higher for

Large (75-199 rooms) #2 vs #27

Mid-Size (25-74 rooms) #2 vs #16

Small (10-24 rooms) #1 vs #9

X-Large (200+ rooms) #2 vs #28

Unique capabilities

Message Routing SMS text messaging Mobile App PMS Integration Mobile Checkin

4.7/5 ease of use 4.6/5 support 71 integrations

Visit Website

Reguest

4.8/5 from 34 reviews

What hoteliers love

Communication Efficiency 88% positive

ReGuest stands out for its efficient chat functions, allowing quick and intuitive guest communication which simplifies operations and enhances guest s... ReGuest stands out for its efficient chat functions, allowing quick and intuitive guest communication which simplifies operations and enhances guest satisfaction.

User-Friendly Interface 88% positive

The platform is acknowledged for its user-friendly interface, with quick, intuitive handling and a motivating design that is appreciated by many users... The platform is acknowledged for its user-friendly interface, with quick, intuitive handling and a motivating design that is appreciated by many users.

Customization and Flexibility 80% positive

ReGuest's modular system offers flexibility and personalization but increases costs, which is a concern for some users.

Where hoteliers push back

Statistics and Reporting 50% negative

The system provides clear and fast statistics, although some users wish for more detailed analyses, particularly of specific messages.

Modular and Template Limitations 100% negative

While offering some customizable options, the platform has limited self-implementing features and intuitive setup for new templates.

Ranks higher for

IT #2 vs #4

Unique capabilities

Team Messaging Offer Campaigns Email to Chatbot Automation Smooth Handover to Human Agents Interface Personalization

4.8/5 ease of use 4.9/5 support 21 integrations

Visit Profile

Where the ratings diverge most

Overall Rating Duve 4.8 vs 0.0 (+4.8)

Customer Support Reguest 4.9 vs 4.6 (+0.4)

Frequently Asked Questions About Duve - Communication Hub vs ReGuest Guest Communication

Can Duve - Communication Hub replace ReGuest Guest Communication?

It depends on your requirements. Duve - Communication Hub and ReGuest Guest Communication share many core Guest Messaging Software features, but each has unique capabilities. Duve - Communication Hub offers 71 verified integration partners, while ReGuest Guest Communication offers 21. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. ReGuest Guest Communication leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Duve - Communication Hub or ReGuest Guest Communication offer a free plan?

Duve - Communication Hub: No. ReGuest Guest Communication: No. Neither product currently offers a free tier. Most Guest Messaging Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Duve - Communication Hub and ReGuest Guest Communication?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Duve has an HT Score of 98 and Reguest has 76. Here is how the score is calculated.

Criteria Group	Weight	What It Measures
Customer Ratings & Reviews		How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.
Partner Ecosystem		How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.
Customer Centricity		How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.
Reach, Staying Power & Resources		How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →