Compare Duve - Communication Hub vs Smart Host Messaging

Duve

Duve - Communication Hub

477 reviews
Smart Host GmbH

Smart Host Messaging

82 reviews

Compare Duve - Communication Hub vs Smart Host Messaging

Guest Messaging Software vendor comparison between Duve - Communication Hub vs Smart Host Messaging . Find out which Guest Messaging Software is right for you based on realtime data from 559 verified hotelier reviews across 41 countries.

Duve

Duve

Ranked 1 (out of 66)

4.9
477 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 6 (out of 66)

4.8
82 reviews
View profile

Ratings Summary

HT Score

Duve - Communication Hub

100 HTScore Icon

Smart Host Messaging

84 HTScore Icon
Popularity

Duve - Communication Hub

477 verified reviews

Smart Host Messaging

82 verified reviews
Likelihood to Recommend

Duve - Communication Hub

97%

Smart Host Messaging

95%
Ease of Use

Duve - Communication Hub

4.8

Smart Host Messaging

4.8
ROI

Duve - Communication Hub

4.7

Smart Host Messaging

4.4
Implementation

Duve - Communication Hub

4.7

Smart Host Messaging

4.7
Customer Support

Duve - Communication Hub

4.7

Verified Customer Support

Smart Host Messaging

4.8

Verified Customer Support

Certificate of Excellence

Duve - Communication Hub

Smart Host Messaging

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

PMS Integration

Duve - Communication Hub

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Duve
vs.
Smart Host GmbH
vs.

Customers

Top 3 Segments

Duve - Communication Hub

Vacation Rentals & Villas - 18%
Luxury Hotels - 16%
Hostels - 10%

Smart Host Messaging

Resorts - 24%
Luxury Hotels - 18%
Bed & Breakfast & Inns - 13%
Featured clients

Duve - Communication Hub

Duve doesn’t have any featured brands available

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Duve Average Duve

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Duve - Communication Hub

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Duve
vs.
Smart Host GmbH
vs.

What Customers Are Saying

Most Recent Review

Duve - Communication Hub

Makes communicating with our guests more accessible

Marketing Project Manager from Amsterdam (Netherlands)

Smart Host Messaging

Gut

Assistent der GF from Dürnstein (Austria)
Most Positive Review

Duve - Communication Hub

Amazing!

Front Office Manager

Smart Host Messaging

Super

Marketing
Most Critical

Duve - Communication Hub

Exceptional Group Messaging and Profitable Upsells.

CIO from Athina (Greece)

Smart Host Messaging

Super

Marketing
References

Duve - Communication Hub

Scott Medina
Founder Go Punta Cana Real Estate

Gil Einy
Chief Information Officer Brown Hotels

Gilad Shauloff
CEO Abraham Tel Aviv אברהם תל אביב

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

General Info

Screenshots
Integrations

Duve - Communication Hub

Channel Managers (4) Hotel Management Software (7) Property Management Systems (17)

Smart Host Messaging

Smart Host GmbH doesn't have any integrations

Recent Company Updates

Smart Host Messaging

Smart Host GmbH doesn’t have any recent company updates

Recent Articles

Smart Host Messaging

Smart Host GmbH doesn’t have any recent articles