The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
easyGuestmanagement shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
After analyzing 123 verified reviews, easyGuestmanagement users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
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User-friendly interface
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Customer support responsiveness
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Remote access
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Tape chart
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Customizability limitations
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Bugs and glitches
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Reporting capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | easyGuestmanagement |
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| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
| Segment | easyGuestmanagement |
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| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
| Segment | easyGuestmanagement |
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| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
Choosing between easyGuestmanagement GmbH and SkyTouch Technology hinges on your hotel's specific needs and operational priorities. Both aim to simplify property management but approach it very differently: SkyTouch is a complete cloud-based PMS with extensive features, while easyGuestmanagement offers a more limited, automation-centric solution. Your decision should consider your hotel’s size, complexity, and growth plans.
SkyTouch’s more recent reviews and higher ratings suggest it is more aligned with modern hotel operations. Are you looking for a fully-featured, scalable system, or a straightforward management tool? Let’s compare these platforms in detail.
easyGuestmanagement was built to handle reservations, billing, and guest communication with minimal fuss, focusing on automation and simplicity. SkyTouch offers a comprehensive suite of over 27 features, including revenue management, channel integration, and detailed reporting, designed for multi-property and larger hotels.
SkyTouch’s higher overall ratings (3.5/5 vs 0/5 for easyGuestmanagement) and recent reviews make it the more reliable choice today. SkyTouch receives a 4.64/5 ease of use rating, compared to easyGuestmanagement’s 0/5, indicating a significant usability advantage. Which of these aligns better with your hotel’s operational complexity?
Are you seeking a software with a proven track record and active user feedback, or an untested platform? Given the recent reviews and higher ratings, SkyTouch currently stands out as the more dependable choice.
If your hotel needs a feature-rich property management system capable of managing multiple locations, revenue, and distribution channels, SkyTouch is the clear pick. Its extensive feature set, including online support, guest profiles, and integrated CRS, makes it suitable for hotels aiming to grow and diversify.
Conversely, if your hotel prefers a simple, automated reservation and billing system with minimal setup—particularly for smaller properties—easyGuestmanagement’s limited feature set might suffice. However, its lack of recent reviews and zero ratings make SkyTouch the better option for most hotels today.
If you’re looking for a scalable, reliable system with ongoing support, go with SkyTouch. If your needs are very basic and you want a straightforward solution without many bells and whistles, easyGuestmanagement may be enough—though it’s hard to recommend without current user feedback.
SkyTouch’s interface is praised for its intuitiveness, with a 4.64/5 ease of use rating and many reviews emphasizing quick staff onboarding. Its cloud-based platform allows remote management, which simplifies daily operations for teams and reduces training time.
easyGuestmanagement, by contrast, has a 0/5 ease of use score based on no recent data, with no available reviews to gauge user satisfaction or onboarding experiences. Given the lack of ratings and reviews, SkyTouch clearly offers a more user-friendly experience.
Edge: SkyTouch Technology.
SkyTouch packs 27 features, including guest profiles, revenue management, channel integration, automated night audits, and real-time reporting—many of which are absent in easyGuestmanagement. easyGuestmanagement offers only basic reservation and billing functions, with no advanced reporting or integrations.
SkyTouch’s feature depth supports complex operations and multi-property management, making it a better fit for hotels looking to scale. easyGuestmanagement’s narrow scope might suit very small or single-property hotels with straightforward needs.
Edge: SkyTouch Technology.
SkyTouch’s support team earns a 4.5/5 rating, with reviewers highlighting professionalism and helpfulness, though some mention slow resolutions. Its 24/7 support availability and positive recent feedback indicate strong customer service.
easyGuestmanagement, with no recent reviews or ratings, offers no clear indication of support quality. Given SkyTouch’s consistent positive feedback, it’s the stronger choice for reliable, accessible customer service.
Edge: SkyTouch Technology.
SkyTouch boasts 33 verified integrations, including popular partners like SiteMinder and Chargerback. It offers extensive connectivity, facilitating seamless operations across booking, payments, and CRM systems.
easyGuestmanagement has no verified integrations, limiting its ability to connect with other platforms. For hotels needing a flexible, connected system, SkyTouch’s integrations are a major advantage.
Edge: SkyTouch Technology.
SkyTouch’s reviews are recent and plentiful, with an average rating of 3.5/5 and an NPS score of 8.61/5. Property types like independent and boutique hotels rate it higher, reflecting its suitability for diverse hotel segments.
easyGuestmanagement has no recent reviews or ratings, making it impossible to assess user satisfaction today. The absence of recent data favors SkyTouch as the more trusted option.
Edge: SkyTouch Technology.
easyGuestmanagement does not publicly list its pricing, and no trial or monthly fees are available. SkyTouch charges a flat $600 monthly fee, with no implementation or setup costs, and no trial info provided.
While SkyTouch’s fee may seem higher upfront, its extensive features justify the investment for hotels seeking a comprehensive management platform.
Given its limited feature set and lack of recent reviews, easyGuestmanagement is best suited for very small, simple operations or those testing basic automation.
SkyTouch’s extensive features and recent positive reviews make it suitable for mid-size to large hotels, especially those planning growth or seeking operational efficiency.
The core difference lies in the scope: SkyTouch offers a full-featured, cloud-based PMS designed for growth, while easyGuestmanagement provides a basic, automation-focused system. SkyTouch’s higher ratings, recent reviews, and large number of integrations clearly position it as the more capable choice for most hotels today.
Choose SkyTouch if you need a reliable, scalable system that enhances operational control, reporting, and guest experience. Opt for easyGuestmanagement only if your hotel’s management needs are very simple, and you are prepared to accept limited functionality, though this is not strongly recommended given current data.
In conclusion, SkyTouch is the more proven, feature-rich, and well-supported platform—making it the recommended pick for hoteliers ready to modernize and grow in today’s competitive market.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| easyGuestmanagement |
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| Starting Price | — | From $600/mo |
According to HTR's product database, easyGuestmanagement GmbH and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | easyGuestmanagement |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. easyGuestmanagement GmbH and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. easyGuestmanagement GmbH offers 0 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
easyGuestmanagement GmbH: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. easyGuestmanagement has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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