EDER EDV GKS vs. EXTouch Room-package Counter:
Which Is Right for You?

The Decision

Choosing the right hotel POS system can significantly impact your operational efficiency, guest satisfaction, and bottom line. You’re evaluating EDER EDV GKS by EDER EDV Organisations Ges.m.b.H. and EXTouch Room-package Counter by Extouch International Co., Limited, both designed to streamline different aspects of hotel management. While EDER EDV GKS aims to centralize IT infrastructure, EXTouch focuses on managing room packages and guest services. Which product best addresses your specific needs?

Is EDER EDV GKS or EXTouch Room-package Counter Better for Hotels?

EDER EDV GKS is a ground control software designed to optimize your hotel’s IT operations through centralized management, monitoring, and security tools. It offers comprehensive infrastructure oversight, ideal for hotels with complex network environments or those looking to improve IT stability.

In contrast, EXTouch Room-package Counter focuses specifically on managing guest packages and service redemption, such as breakfast or spa treatments. It integrates POS terminals and card readers to verify and track services associated with guest rooms, enhancing operational accuracy and efficiency at service points like restaurants or spas.

The core difference lies in their scope: EDER EDV GKS is an IT management system, whereas EXTouch is a guest service and package management tool. Your choice depends on whether your hotel needs better IT control or more efficient guest service tracking.

EDER EDV GKS vs EXTouch Room-package Counter: Which Should Your Hotel Choose?

If your hotel requires centralized IT management, network security, and system monitoring, go with EDER EDV GKS. It’s best suited for properties with extensive IT infrastructure, needing robust control over network resources and operational stability.

If your hotel needs to improve the accuracy and speed of service redemption—like breakfast, spa packages, or other guest amenities—then EXTouch is the right fit. Its integrated POS and card scanning features help streamline service delivery and reduce manual errors, making it ideal for hotels with high guest service volumes.

For hotels prioritizing IT infrastructure, security, and backend management, EDER EDV GKS is the better choice. Conversely, if guest-facing service management and operational flow are your focus, EXTouch delivers the targeted functionality you need.

Is EDER EDV GKS or EXTouch Room-package Counter Easier to Use?

Ease of use is a critical factor. EDER EDV GKS has a user interface rated 0/5 based on reviews, with some users noting it requires training and familiarity to operate effectively. The system’s complexity and the lack of recent reviews make it less transparent in usability.

On the other hand, EXTouch scores a 4.63/5 in ease of use, with reviews highlighting its intuitive interface, quick onboarding, and straightforward deployment. Users appreciate the minimal learning curve and its mobile-friendly design, which facilitates staff adoption.

Edge: EXTouch Room-package Counter.

Which Has Better Features: EDER EDV GKS or EXTouch Room-package Counter?

EDER EDV GKS offers no shared or unique features compared to EXTouch. Its primary strength is centralized IT control, but specific features are not detailed or highlighted in the reviews.

EXTouch provides four unique features: Payment Log Reports, Sales Reporting, Mobile Analytics, and Report Exporting. These features assist in detailed operational analysis, financial tracking, and mobile data review, which are crucial for day-to-day management and decision-making.

Edge: EXTouch Room-package Counter.

Which Has Better Customer Support: EDER EDV GKS or EXTouch Room-package Counter?

Customer support ratings favor EXTouch, with a score of 4.59/5 based on 32 reviews, compared to EDER EDV’s zero reviews. Review quotes praise EXTouch's responsive, helpful onboarding and ongoing support.

While EDER EDV lacks recent reviews or support feedback, the absence indicates limited publicly available customer support insights. In contrast, EXTouch’s high support rating suggests reliable assistance when needed.

Edge: EXTouch Room-package Counter.

Which Has More Integrations: EDER EDV GKS or EXTouch Room-package Counter?

Neither product reports verified integrations with third-party systems. EDER EDV GKS has zero verified partners, making integration options unclear. Similarly, EXTouch also lists no verified integrations, although it supports standard POS hardware.

Without confirmed integration data, it’s safe to say both products have limited or no integration capabilities as of now. Your choice should consider whether integrating with existing systems is a priority.

Edge: Tie (no clear advantage).

Which Do Hoteliers Rate Higher: EDER EDV GKS or EXTouch Room-package Counter?

With 32 reviews, EXTouch boasts a strong overall rating of approximately 77.88, and a Likelihood to Recommend score of 97%. Its recent reviews reinforce its positive reputation across hotel types, especially in service management.

In contrast, EDER EDV GKS has no reviews or recent feedback, leaving its user satisfaction unverified. Given the data, EXTouch is clearly more highly rated by hoteliers.

Edge: EXTouch Room-package Counter.

How Much Do EDER EDV GKS and EXTouch Room-package Counter Cost?

EDER EDV GKS does not publicly disclose pricing, suggesting either custom quotes or high implementation costs. Conversely, EXTouch’s base price is listed at $300.00, with no mention of ongoing fees or additional charges.

The transparent, lower starting price of EXTouch makes budgeting easier, while EDER EDV GKS may involve complex or bespoke pricing arrangements.

Edge: EXTouch Room-package Counter.

What Type of Hotel Should Use EDER EDV GKS?

• Hotels that require centralized control over extensive IT networks and infrastructure.
• Properties prioritizing system security, network monitoring, and operational stability.
• Hotels with dedicated IT teams seeking comprehensive network oversight.
• Large resorts or hotel groups with complex backend systems.

Not ideal if you need a guest service management system, or if your hotel’s primary focus is operational guest-facing services.

What Type of Hotel Should Use EXTouch Room-package Counter?

• Hotels that want to streamline guest service package management, e.g., breakfast, spa, or amenities.
• Properties with high service volume, such as resorts, city hotels, or hostels.
• Hotels aiming for quick, accurate redemption of services via POS and card scanning.
• Hotels that value mobile data analytics and automated reporting.

Not ideal if your main concern is IT infrastructure management or network security, as EXTouch specializes in service tracking.

EDER EDV GKS vs EXTouch Room-package Counter: The Bottom Line for Hotels

EDER EDV GKS offers centralized control of your hotel’s IT infrastructure, ideal for properties with complex network environments and high security needs. Its lack of recent reviews and features indicates a less user-friendly experience, and limited public support data underscores potential challenges.

EXTouch is a well-rated, user-friendly solution with a clear focus on managing guest packages and service redemption. Its high review count, recent positive feedback, and extra features make it a more reliable choice for hotels emphasizing guest services and operational efficiency.

Choose EDER EDV GKS if IT infrastructure is your priority and you have the resources to manage complex systems. Opt for EXTouch if you need a reliable, easy-to-use tool that enhances guest service delivery and operational workflows.