Compare Eleanor vs Guest Service vs TouchMenu

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Compare Eleanor vs Guest Service vs TouchMenu

Concierge Software vendor comparison between Eleanor vs Guest Service vs TouchMenu. Find out which Concierge Software is right for you based on realtime data from 212 verified hotelier reviews across 22 countries.

Ratings Summary

HT Score

Eleanor

94

Guest Service

78

TouchMenu

77

Popularity

Eleanor

159 verified reviews

Guest Service

28 verified reviews

TouchMenu

25 verified reviews

Likelihood to Recommend

Eleanor

97%

Guest Service

98%

TouchMenu

98%

Ease of Use

Eleanor

4.8

Guest Service

4.9

TouchMenu

5

ROI

Eleanor

4.8

Guest Service

4.8

TouchMenu

4.9

Implementation

Eleanor

4.8

Guest Service

4.7

TouchMenu

5

Customer Support

Eleanor

4.9

Verified Customer Support

Guest Service

4.7

Verified Customer Support

TouchMenu

5

Verified Customer Support

Certificate of Excellence

Eleanor

Guest Service

TouchMenu

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Eleanor

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Guest Service

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Eleanor

Eleanor

vs.

Guest Service

Guest Service

vs.

TouchMenu

TouchMenu

Take recommendations quiz

Customers

Top 3 Segments

Eleanor

Resorts - 75%

Luxury Hotels - 19%

Other - 1%

Guest Service

Resorts - 45%

Luxury Hotels - 29%

Branded Hotels - 11%

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

Featured clients

-

Guest Service

Guest Service doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Eleanor

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TouchMenu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

Eleanor

Eleanor

vs.

Guest Service

Guest Service

vs.

TouchMenu

TouchMenu

1-click quote request

What Customers Are Saying

Most Recent Review

Eleanor

Eleanor App is good , easy and simple.

Spa Supervisor from Vilamendhoo (Maldives)

Guest Service

Reception team

Front Office from (Turkey)

TouchMenu

The right partner!

Night manager

Most Positive Review

Eleanor

Hassle Free Reservation System

FBM

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

TouchMenu

Digital menu

Hotel manager

Most Critical

Eleanor

Eleanor is make our work easy in reservation especially in managing huge outlets in Sun Siyam Irufushi. Moreover, we can easily create the events easily

F&B Coordinator

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

TouchMenu

Digital menu

Hotel manager

References

-

Guest Service

Guest Service doesn’t have any references available

-

General Info

Screenshots

Integrations

Eleanor

Property Management Systems (2) Upselling Software (1) Hotel Restaurant POS Systems (1)

View all integrations (2)

Guest Service

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

Recent Company Updates

-

Guest Service

Guest Service doesn’t have any recent company updates

-

Recent Articles

Eleanor

Eleanor Named as Runner Up in the 2022 HotelTechAwards

Eleanor has been awarded the Resort Tech Solutions Company of the Year 2021/2022

2 years ago

Guest Service

Guest Service doesn’t have any recent articles

TouchMenu

TouchMenu doesn’t have any recent articles

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