The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 70 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Elina PMS shines when it comes to support team , with exclusive features like Guest CRM and Guest profiles.
Redforts shines in ease of use , with exclusive features like Guest Communication (SMS Messaging) and Mobile App.
Side-by-side ratings based on 70 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | From $500/mo |
| Verified Reviews | 27 | 43 |
After analyzing 70 verified reviews, Elina PMS users most value its support team, user feedback and development, ease of use and training, while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.
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Support Team
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Ease of use and intuitive system
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User Feedback and Development
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Reservation management
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Ease of Use and Training
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Customer service
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Integration with Other Systems
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Continuous improvement and innovation
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Flexibility and System Complexity
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Integration capabilities
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Revenue Management
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Interface and design improvements
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User Interface
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #37 10 reviews | #31 21 reviews |
| Mid-Size (25-74 rooms) ▾ | #37 10 reviews | #49 3 reviews |
| Large (75-199 rooms) | #38 1 reviews | — |
| X-Large (200+ rooms) | #28 1 reviews | — |
By Property Type
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| Boutique ▾ | #51 3 reviews | #30 18 reviews |
| Luxury ▾ | #31 8 reviews | #39 5 reviews |
| Branded / Chain | #57 1 reviews | #49 2 reviews |
| Extended Stay ▾ | #18 12 reviews | #37 2 reviews |
By Region
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| North America | #48 0 reviews | #32 4 reviews |
| Europe ▾ | #21 22 reviews | #14 39 reviews |
| Asia Pacific | #24 1 reviews | — |
| Middle East | #22 1 reviews | — |
When choosing a property management system, your goal is to streamline operations, improve guest experiences, and boost revenue. Both Elina PMS and Redforts aim to solve these challenges, but they diverge significantly in features, user experience, and market presence. Elina PMS offers a broader integration ecosystem with a focus on automation and data insights, while Redforts emphasizes simplicity and affordability. Which system aligns best with your hotel’s specific needs?
Elina PMS’s strength lies in its robust reporting, extensive integrations, and proven track record with larger portfolios. Redforts, on the other hand, appeals to smaller properties seeking an all-in-one, cost-effective management solution. Are you prioritizing deep operational features or ease of use?
Elina PMS and Redforts both provide comprehensive property management tools but cater to different hotel types and operational scales. Elina PMS is designed with mid-sized to large hotels in mind, offering advanced revenue management, extensive integrations, and multi-region support. Redforts targets small to medium properties, including hostels, boutique hotels, and apartments, focusing on simplicity and core functionalities.
Elina’s platform excels in automating complex tasks, managing large portfolios, and providing detailed reporting, making it suitable for hotels with sophisticated operational needs. Conversely, Redforts simplifies daily management with an intuitive interface, ideal for operators who want a straightforward, all-in-one system without the complexity of extensive setup. Do your hotel’s priorities lean towards feature depth or operational simplicity?
If your hotel needs a scalable platform with strong revenue management, integrations, and detailed reporting, go with Elina PMS. Its 25 reviews, including zero recent negative feedback, and a 4.17/5 rating suggest it's well-suited for hotels in multiple regions seeking data-driven decision-making. Its ability to handle large portfolios and automate tasks makes it ideal for hotel chains and extended stay properties.
If your hotel prioritizes ease of use, affordability, and a simplified management experience, Redforts is the better pick. With 40 reviews and a perfect 4.68/5 ease-of-use rating, it appeals to boutique hotels, hostels, and vacation rentals that want an efficient, integrated system without the need for extensive customization. Are you looking for extensive automation and data insights or straightforward management?
Elina PMS boasts a high ease-of-use rating of 4.3/5, with many users praising its intuitive layout and helpful onboarding processes. However, some reviews mention that the system's complexity can be a hurdle for new staff, requiring support and training to fully leverage features. Users appreciate its comprehensive onboarding but note that advanced functions may demand a learning curve.
Redforts, rated 4.68/5 for ease of use, is consistently described as intuitive and straightforward. Users find it quick to learn, with minimal training required, which fosters faster staff adoption. Its simplified design reduces human errors and makes daily operations smoother, especially for smaller teams. Edge: Redforts.
Elina PMS offers 49 features, including specialized ones like guest CRM, automated night audits, ancillary revenue tracking, and rules-based room assignments—features absent in Redforts. Its integrations are extensive, with 20 verified partners, including popular channels and analytics tools.
Redforts, with 41 features, covers essential PMS functions, booking engine, channel management, and online payments, but lacks some advanced tools like guest CRM and automated audits. It also offers modules such as POS integration and self-check-in, but fewer integrations overall. Edge: Elina PMS.
Elina PMS’s support team is highly rated at 4.7/5, with reviews praising their responsiveness and willingness to listen. Many users highlight the helpfulness of their online helpdesk and support staff, especially during onboarding and troubleshooting.
Redforts, rated 4.53/5, also garners positive feedback for its friendly, efficient customer service. Users appreciate the quick responses and proactive communication, which contributes to steady system performance. While support is solid for both, Elina’s slightly higher rating indicates a marginal edge.
Elina PMS integrates with 20 verified partners, including major channel managers, analytics, and accounting services like Lighthouse, SiteMinder, and RevControl. Its extensive partner network provides flexibility for hotels needing customized tech stacks.
Redforts offers fewer integrations, with only 2 verified partners—WuBook and Mr Winston. While these cover essential channel management needs, Redforts’s limited integration ecosystem may restrict scalability for hotels with complex tech requirements. Edge: Elina PMS.
Elina PMS’s overall rating of 4.17/5, based on 25 reviews, reflects a generally positive reception, especially among extended stay and serviced apartment properties. Recent reviews are scarce, but existing feedback emphasizes its strong operational and reporting capabilities.
Redforts, with 40 reviews and a near-perfect 4.68/5 rating, is favored by boutique hotels, hostels, and small properties. Its ease of use and customer service receive frequent praise. Given the volume and recency of reviews, Redforts’s rating holds a more reliable reflection of current user sentiment. Edge: Redforts.
Elina PMS’s pricing starts at $700 per month, with no free tier or trial offerings. Its higher cost reflects its extensive feature set and integrations aimed at larger properties or chains.
Redforts charges $500 per month, also without a trial. Its lower price point makes it accessible to smaller hotels and properties seeking core PMS functionalities without the premium features. Budget considerations may favor Redforts, but Elina’s extra features justify its higher price for complex needs.
Not ideal if you’re a small property or prefer minimal tech setup, as Elina’s comprehensive features may be overwhelming without dedicated IT support.
Not ideal if your property requires advanced revenue management, extensive customization, or integration with complex enterprise systems.
Elina PMS offers a comprehensive, well-integrated platform suited for larger, more complex hotel operations. Its extensive features, high support ratings, and broad regional presence make it a strong choice for hotels seeking detailed control and automation.
Redforts excels in its simplicity, affordability, and ease of use, making it ideal for small to medium properties with straightforward management needs. Its rapid onboarding and positive user reviews highlight its suitability for properties prioritizing operational efficiency over deep customization.
Choose Elina PMS if your hotel needs sophisticated tools, extensive integrations, and detailed reporting. Opt for Redforts if you seek an intuitive, budget-friendly system that gets the basics right and supports daily management with minimal fuss.
According to HTR's product database, Elina PMS and Redforts share 41 features. Here are the key differences — features one has that the other lacks.
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| Ancillary revenue tracking | ||
| Automated night audit | ||
| Gift Vouchers | ||
| Guest App | ||
| Guest CRM | ||
| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Housekeeping Mobile App | ||
| Integrated Payment Terminal & Card Reader | ||
| Mobile App | ||
| Rules Based Room Assignments |
Showing top differences. 1 more features differ between these products.
What hoteliers love
Many reviews praise Elina's support team for their responsiveness, knowledge, and helpfulness. Users appreciate that they can quickly get assistance a... Many reviews praise Elina's support team for their responsiveness, knowledge, and helpfulness. Users appreciate that they can quickly get assistance and that the support team goes the extra mile to accommodate their needs. However, there are mentions that phone support could be more consistent.
Elina PMS is continually evolving, and many users appreciate the company’s responsiveness to feedback, implementing new features and improvements base... Elina PMS is continually evolving, and many users appreciate the company’s responsiveness to feedback, implementing new features and improvements based on user suggestions. However, there is a desire for even more frequent updates and improvements, particularly in guest communication tools.
The ease of use of Elina PMS is often mentioned, making it simple for new staff to train on and for daily operations to be conducted smoothly. However... The ease of use of Elina PMS is often mentioned, making it simple for new staff to train on and for daily operations to be conducted smoothly. However, users would like more frequent in-depth training courses and feel the system could be more intuitive.
Where hoteliers push back
Several users highlight the flexibility of Elina PMS in handling various property management needs. This flexibility often comes with a trade-off, as... Several users highlight the flexibility of Elina PMS in handling various property management needs. This flexibility often comes with a trade-off, as some users find the system complex to navigate and setup, often requiring assistance from the support team to fully utilize the features.
Elina PMS is noted for its powerful revenue management tools, including dynamic pricing and occupancy-based configurations. Users report increased com... Elina PMS is noted for its powerful revenue management tools, including dynamic pricing and occupancy-based configurations. Users report increased company turnover and extended booking seasons thanks to these features. However, some users encounter complexity while setting up these configurations.
Ranks higher for
Unique capabilities
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Elina PMS and Redforts share many core Property Management Systems features, but each has unique capabilities. Elina PMS offers 20 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 4.3/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Elina PMS: No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Elina PMS has an HT Score of 76 and Redforts has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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