The complete cloud hospitality platform
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Elina PMS
4.6 (26 REVIEWS)
Ranked 27 (out of 317) in Property Management Systems
Get more direct! Know your guests better. Automate and save time. Make informed decisions.
92% recommended by 24 hotels
Bell - AI powered product analyst
I analyzed all of Elina PMS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Elina PMS for its comprehensive features that aid in revenue management and operational efficiency, especially in managing occupancy and flexible stay durations. They also appreciate the robust integration capabilities with various accounting and payment systems, which streamline financial operations. Additionally, the support team is consistently praised for their responsiveness and helpfulness. However, some users find the system complex and believe there's room for improvement in the online help resources and user interface. Overall, Elina PMS helps hoteliers increase revenue, decrease costs, and enhance the customer experience by providing powerful tools for daily management and decision-making.
Support
Supportive
Business Development Manager
10 months ago
Verified
... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, all our questions are answer ...
See full reviewBusiness Development Manager
10 months ago
Verified
... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, ...
See full reviewBusiness Development Manager
10 months ago
Verified
... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, all our questions are answered ...
See full reviewBusiness Development Manager
10 months ago
Verified
... If anything, then we would be glad if every time someone could answer the phone (during business hours). Sometimes it goes to mailbox and we have to wait for a call back or try again later. However ...
See full reviewShort term lets coordinator
8 months ago
Verified
... I think in depth training courses could be offered more often to anyone that uses it. Its sometimes hard to keep up to date with all the updates the system has. ...
See full reviewShort term lets coordinator
8 months ago
Verified
... Our account manager is absolutely fantastic! Always responds to any question we may have about Elina. Elina makes our lives a whole lot easier. ...
See full reviewHotel Manager
8 months ago
Verified
... The Support Team (Alphius and Josivo) has always been very welcoming and helpful, always going the extra mile to accommodate our needs and advise on the system features that best suit our business. ...
See full reviewManaging Director
6 months ago
Verified
... System flexibility with effective control is key to ease of management. Fortunately, Elina made it possible for us. Thanks a lot. ...
See full reviewAutomation
Streamlined
manager /owner
7 months ago
Verified
... -Easy to use and train new staff on- support is always on hand- integrated fuction with Xero and Stripe payments. ...
See full reviewIntegrations
Connected
Hotel Manager
8 months ago
Verified
... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...
See full reviewmanager /owner
7 months ago
Verified
... -Easy to use and train new staff on- support is always on hand- integrated fuction with Xero and Stripe payments. ...
See full reviewmanager /owner
7 months ago
Verified
... -Easy to use and train new staff on- support is always on hand- integrated fuction with Xero and Stripe payments. ...
See full reviewmanager /owner
7 months ago
Verified
... -Easy to use and train new staff on- support is always on hand- integrated fuction with Xero and Stripe payments. ...
See full reviewValue
Balanced
Business Development Manager
10 months ago
Verified
... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, ...
See full reviewmanager /owner
7 months ago
Verified
... Minor issues with closing to arrival and credit notes are a bit of a pain but there are work arounds and planned upgrades to resolve these issues. ...
See full reviewManaging Director
6 months ago
Verified
... Pax occupancy based price configuration is quite complex. Elina support team was very helpful to setup and guide us accordingly. ...
See full reviewManaging Director
6 months ago
Verified
... Pax occupancy based price configuration is quite complex. Elina support team was very helpful to setup and guide us accordingly. ...
See full reviewFunctionality
Reliable
Business Development Manager
10 months ago
Verified
... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, ...
See full reviewBusiness Development Manager
10 months ago
Verified
... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, all our questions are answered quickly and they make sure all is clarified. They have also a lot of helpful articles with instructions if we have any questions about the system or want to make any changes ...
See full reviewShort term lets coordinator
8 months ago
Verified
... I think in depth training courses could be offered more often to anyone that uses it. Its sometimes hard to keep up to date with all the updates the system has. ...
See full reviewHotel Manager
8 months ago
Verified
... The Support Team (Alphius and Josivo) has always been very welcoming and helpful, always going the extra mile to accommodate our needs and advise on the system features that best suit our business. ...
See full reviewHotel Manager
8 months ago
Verified
... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...
See full reviewHotel Manager
8 months ago
Verified
... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...
See full reviewHotel Manager
8 months ago
Verified
... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...
See full reviewHotel Manager
8 months ago
Verified
... The Support Team (Alphius and Josivo) has always been very welcoming and helpful, always going the extra mile to accommodate our needs and advise on the system features that best suit our business. ...
See full reviewHotel Manager
8 months ago
Verified
... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...
See full reviewHotel Manager
8 months ago
Verified
... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...
See full reviewmanager /owner
7 months ago
Verified
... Minor issues with closing to arrival and credit notes are a bit of a pain but there are work arounds and planned upgrades to resolve these issues. ...
See full reviewManaging Director
6 months ago
Verified
... System flexibility with effective control is key to ease of management. Fortunately, Elina made it possible for us. Thanks a lot. ...
See full reviewManaging Director
6 months ago
Verified
... Pax occupancy based price configuration is quite complex. Elina support team was very helpful to setup and guide us accordingly. ...
See full reviewUser Interface
Intuitive
Short term lets coordinator
8 months ago
Verified
... I think in depth training courses could be offered more often to anyone that uses it. Its sometimes hard to keep up to date with all the updates the system has. ...
See full reviewShort term lets coordinator
8 months ago
Verified
... I think in depth training courses could be offered more often to anyone that uses it. Its sometimes hard to keep up to date with all the updates the system has. ...
See full reviewWhat Types of Hotels Elina PMS is Popular For
Size
4 | Large (75-199 room)
7 | Medium (25-74 room)
8 | Small (10-24 room)
2 | X-Large (200+ room)
3 | X-Small (1-9 room)
Country
17 | United Kingdom
2 | Germany
1 | United Arab Emirates
1 | Chile
1 | Thailand
1 | Kenya
1 | Ireland
1 | Switzerland
Type
7 | Bed & Breakfast & Inns
3 | Boutiques
1 | Branded Hotels
4 | City Center Hotels
2 | Airport/Conference Hotels
12 | Extended Stay & Serviced Apartments
1 | Limited Service & Budget Hotels
8 | Luxury Hotels
1 | Motels
4 | Resorts
8 | Vacation Rentals & Villas
Region
21 | Europe
1 | Asia Pacific
1 | Middle East
1 | South America
1 | Africa
Category
26 | Property Management Systems
Didn’t find what you were looking for?
Elina PMS Alternatives
Not sure if Elina PMS is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Elina PMS doesn’t have any benefits or use cases available
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Spa
Recommended by
Achievements
This vendor's trending score is rising, Elina PMS is the #38 most trending product in the Property Management Systems category (out of 317) and the #745 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreElina PMS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Elina PMS to Top Alternatives
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Hotelier Rating
Hoteliers like Elina PMS for its comprehensive features that aid in revenue management and operational efficiency, especially in managing occupancy and flexible stay durations. They also appreciate the robust integration capabilities with various accounting and payment systems, which streamline financial operations. Additionally, the support team is consistently praised for their responsiveness and helpfulness. However, some users find the system complex and believe there's room for improvement in the online help resources and user interface. Overall, Elina PMS helps hoteliers increase revenue, decrease costs, and enhance the customer experience by providing powerful tools for daily management and decision-making.
AI-generated from the text of customer reviews
Looking for specific info?
Great Customer Service
Cluster Revenue Manager from 200 to 499 room Extended Stay & Serviced Apartment in Brentford (United Kingdom)
User friendly
Managing Director from 5 to 9 room Extended Stay & Serviced Apartment in Beatenberg (Switzerland)
Time saving software with great support.
manager /owner from 10 to 24 room Bed & Breakfast & Inn in Winchester (United Kingdom)
Amazing support team
Hotel Manager from 50-74 room Bed & Breakfast & Inn in Hastings (United Kingdom)
Brilliant service
Short term lets coordinator from 100 to 199 room Extended Stay & Serviced Apartment in Chester (United Kingdom)
Very reliable system with great support team
Business Development Manager from 10 to 24 room Boutique in Berlin (Germany)
Excellent Flexible Product and Excellent Customer Support
Owner/ Director from 50-74 room Extended Stay & Serviced Apartment in Faithlegg (Ireland)
Review of Elina
Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Holme Lacy (United Kingdom)
Elina PMS Review
Operations Executive from 10 to 24 room Extended Stay & Serviced Apartment in (United Kingdom)
Highly Recommended
Office manager from 50-74 room City Center Hotel in York (United Kingdom)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Elina PMS excels in several areas as a property management software. It helps save time by automating daily tasks like managing bookings, invoicing, and communicating with guests. The system diversifies bookings by mixing business with leisure and strengthens direct sales. It offers real-time data and reporting for quick decision-making and features over 50 integrations for connected systems. The software is user-friendly, facilitating easy data search and action initiation, and allows for better guest relationship management. Additionally, Elina PMS is cloud-based with a high uptime, accessible from anywhere, and provides strong data management and security.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Elina PMS stands out from its competitors through a combination of time-saving automation for various tasks like booking and invoicing, the ability to blend business with leisure bookings, and real-time data for informed decision-making. It also boasts over 50 integrations, offering a highly connected system, and a user-friendly interface that simplifies day-to-day operations. Additionally, its focus on enhancing guest relationships, cloud-based accessibility with high uptime, and robust data management and security further differentiate it in the property management software market.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
For a hotelier considering Elina PMS, it's crucial to thoroughly evaluate how its features align with your specific needs. Pay particular attention to its automation capabilities, which can significantly streamline daily operations, and its robust data management, which can enhance decision-making. Also, consider the flexibility offered by its cloud-based system and the potential benefits of its guest relationship management features. Tailoring the software's extensive functionalities to your hotel's unique requirements could be key to maximizing its benefits.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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Elina PMS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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