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Elina PMS

4.6 (26 REVIEWS)

HTR Score icon
HT Score  
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Ranked 27 (out of 317) in Property Management Systems

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Elina PMS has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Bell avatar Bell - AI powered product analyst

I analyzed all of Elina PMS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Elina PMS for its comprehensive features that aid in revenue management and operational efficiency, especially in managing occupancy and flexible stay durations. They also appreciate the robust integration capabilities with various accounting and payment systems, which streamline financial operations. Additionally, the support team is consistently praised for their responsiveness and helpfulness. However, some users find the system complex and believe there's room for improvement in the online help resources and user interface. Overall, Elina PMS helps hoteliers increase revenue, decrease costs, and enhance the customer experience by providing powerful tools for daily management and decision-making.

Support

Supportive

Business Development Manager

10 months ago

Verified

... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, all our questions are answer ...

See full review

Business Development Manager

10 months ago

Verified

... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, ...

See full review

Business Development Manager

10 months ago

Verified

... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, all our questions are answered ...

See full review

Business Development Manager

10 months ago

Verified

See full review

Business Development Manager

10 months ago

Verified

... If anything, then we would be glad if every time someone could answer the phone (during business hours). Sometimes it goes to mailbox and we have to wait for a call back or try again later. However ...

See full review

Short term lets coordinator

8 months ago

Verified

... Brilliant service ...

See full review

Short term lets coordinator

8 months ago

Verified

... I think in depth training courses could be offered more often to anyone that uses it. Its sometimes hard to keep up to date with all the updates the system has. ...

See full review

Short term lets coordinator

8 months ago

Verified

... Our account manager is absolutely fantastic! Always responds to any question we may have about Elina. Elina makes our lives a whole lot easier. ...

See full review

Hotel Manager

8 months ago

Verified

... The Support Team (Alphius and Josivo) has always been very welcoming and helpful, always going the extra mile to accommodate our needs and advise on the system features that best suit our business. ...

See full review

Managing Director

6 months ago

Verified

... System flexibility with effective control is key to ease of management. Fortunately, Elina made it possible for us. Thanks a lot. ...

See full review

Automation

Streamlined

manager /owner

7 months ago

Verified

... -Easy to use and train new staff on- support is always on hand- integrated fuction with Xero and Stripe payments. ...

See full review

Integrations

Connected

Hotel Manager

8 months ago

Verified

... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...

See full review

manager /owner

7 months ago

Verified

... -Easy to use and train new staff on- support is always on hand- integrated fuction with Xero and Stripe payments. ...

See full review

manager /owner

7 months ago

Verified

... -Easy to use and train new staff on- support is always on hand- integrated fuction with Xero and Stripe payments. ...

See full review

manager /owner

7 months ago

Verified

... -Easy to use and train new staff on- support is always on hand- integrated fuction with Xero and Stripe payments. ...

See full review

Value

Balanced

Business Development Manager

10 months ago

Verified

... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, ...

See full review

manager /owner

7 months ago

Verified

... Minor issues with closing to arrival and credit notes are a bit of a pain but there are work arounds and planned upgrades to resolve these issues. ...

See full review

Managing Director

6 months ago

Verified

... Pax occupancy based price configuration is quite complex. Elina support team was very helpful to setup and guide us accordingly. ...

See full review

Managing Director

6 months ago

Verified

... Pax occupancy based price configuration is quite complex. Elina support team was very helpful to setup and guide us accordingly. ...

See full review

Functionality

Reliable

Business Development Manager

10 months ago

Verified

... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, ...

See full review

Business Development Manager

10 months ago

Verified

See full review

Business Development Manager

10 months ago

Verified

... We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, all our questions are answered quickly and they make sure all is clarified. They have also a lot of helpful articles with instructions if we have any questions about the system or want to make any changes ...

See full review

Short term lets coordinator

8 months ago

Verified

... I think in depth training courses could be offered more often to anyone that uses it. Its sometimes hard to keep up to date with all the updates the system has. ...

See full review

Hotel Manager

8 months ago

Verified

... The Support Team (Alphius and Josivo) has always been very welcoming and helpful, always going the extra mile to accommodate our needs and advise on the system features that best suit our business. ...

See full review

Hotel Manager

8 months ago

Verified

... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...

See full review

Hotel Manager

8 months ago

Verified

... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...

See full review

Hotel Manager

8 months ago

Verified

... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...

See full review

Hotel Manager

8 months ago

Verified

... The Support Team (Alphius and Josivo) has always been very welcoming and helpful, always going the extra mile to accommodate our needs and advise on the system features that best suit our business. ...

See full review

Hotel Manager

8 months ago

Verified

... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...

See full review

Hotel Manager

8 months ago

Verified

... Integration between pdq and pms to store credit cards. Invoicing rules procedures can be quicker and more intuitive. Group booking should have a general invoice. ...

See full review

manager /owner

7 months ago

Verified

... Minor issues with closing to arrival and credit notes are a bit of a pain but there are work arounds and planned upgrades to resolve these issues. ...

See full review

Managing Director

6 months ago

Verified

... System flexibility with effective control is key to ease of management. Fortunately, Elina made it possible for us. Thanks a lot. ...

See full review

Managing Director

6 months ago

Verified

... Pax occupancy based price configuration is quite complex. Elina support team was very helpful to setup and guide us accordingly. ...

See full review

User Interface

Intuitive

Short term lets coordinator

8 months ago

Verified

... I think in depth training courses could be offered more often to anyone that uses it. Its sometimes hard to keep up to date with all the updates the system has. ...

See full review

Short term lets coordinator

8 months ago

Verified

... I think in depth training courses could be offered more often to anyone that uses it. Its sometimes hard to keep up to date with all the updates the system has. ...

See full review
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Hoteliers Most Frequently Mention

Support Team
Flexibility and System Complexity
User Feedback and Development
Ease of Use and Training
Integration with Other Systems
Reporting Tools
Revenue Management
User Interface
Cost and Value

What Types of Hotels Elina PMS is Popular For

Size

4 | Large (75-199 room)

7 | Medium (25-74 room)

8 | Small (10-24 room)

2 | X-Large (200+ room)

3 | X-Small (1-9 room)

Country

17 | United Kingdom

2 | Germany

1 | United Arab Emirates

1 | Chile

1 | Thailand

1 | Kenya

1 | Ireland

1 | Switzerland

Type

7 | Bed & Breakfast & Inns

3 | Boutiques

1 | Branded Hotels

4 | City Center Hotels

2 | Airport/Conference Hotels

12 | Extended Stay & Serviced Apartments

1 | Limited Service & Budget Hotels

8 | Luxury Hotels

1 | Motels

4 | Resorts

8 | Vacation Rentals & Villas

Region

21 | Europe

1 | Asia Pacific

1 | Middle East

1 | South America

1 | Africa

Category

26 | Property Management Systems

What is Elina PMS?

Founded in 2007 | Headquarters in United Kingdom | 20 employees
Elina PMS is a cloud-based property management system designed to optimize hotel operations and enhance revenue management. This comprehensive platform allows hoteliers to manage reservations, payments, guests, and reporting all in one place. Integrating seamlessly with various accounting and payment systems, Elina PMS simplifies financial operations while offering robust tools for managing occupancy and flexible stay durations. Key features include channel management, an online booking engine, website integration, and online check-in capabilities. These tools help hotels increase direct bookings and improve customer personalization. The platform also automates routine tasks to save time and reduce costs, offering valuable data insights to support decision-making. With responsive customer support and in-software helpdesk, Elina PMS ensures that hoteliers can efficiently manage daily operations and enhance the guest experience.

Elina PMS Alternatives

Not sure if Elina PMS is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Capabilities

profile-empty-state.svg

Elina PMS doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Elina PMS Reviews Summary

4.6
Excellent
Ease of Use
4.3/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Elina PMS is the #38 most trending product in the Property Management Systems category (out of 317) and the #745 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Elina PMS’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
73 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Elina PMS Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Elina PMS Average Elina PMS

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Elina PMS Reviews

Hotelier Rating

Excellent
22
Very Good
1
Average
2
Poor
0
Terrible
1

Property Size

  • X-Small (3)
  • Small (8)
  • Medium (7)
  • Large (4)
  • X-Large (2)

Country

  • United Kingdom
    United Kingdom
    (17)
  • Germany
    Germany
    (2)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Chile
    Chile
    (1)
  • Thailand
    Thailand
    (1)
  • Kenya
    Kenya
    (1)
  • Ireland
    Ireland
    (1)
  • Switzerland
    Switzerland
    (1)

Region

  • Europe
    Europe
    (21)
  • Asia Pacific
    Asia Pacific
    (1)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (1)
  • Africa
    Africa
    (1)

Hoteliers say

Hoteliers like Elina PMS for its comprehensive features that aid in revenue management and operational efficiency, especially in managing occupancy and flexible stay durations. They also appreciate the robust integration capabilities with various accounting and payment systems, which streamline financial operations. Additionally, the support team is consistently praised for their responsiveness and helpfulness. However, some users find the system complex and believe there's room for improvement in the online help resources and user interface. Overall, Elina PMS helps hoteliers increase revenue, decrease costs, and enhance the customer experience by providing powerful tools for daily management and decision-making.

AI-generated from the text of customer reviews

Support Team
Flexibility and System Complexity
User Feedback and Development
Ease of Use and Training
Integration with Other Systems
Reporting Tools
Revenue Management
User Interface
Cost and Value
9

Great Customer Service

Cluster Revenue Manager from 200 to 499 room Extended Stay & Serviced Apartment in Brentford (United Kingdom)

Verified
1 months ago
The team are so friendly and get back to your enquiries super quick. Also they are really good at developing the system ad trying to implement in what you suggest.
Country United Kingdom
Cluster Revenue Manager
X-Large Hotel
10

User friendly

Managing Director from 5 to 9 room Extended Stay & Serviced Apartment in Beatenberg (Switzerland)

Verified
6 months ago
System flexibility with effective control is key to ease of management. Fortunately, Elina made it possible for us. Thanks a lot.
Country Switzerland
Managing Director
X-Small Hotel
10

Time saving software with great support.

manager /owner from 10 to 24 room Bed & Breakfast & Inn in Winchester (United Kingdom)

Verified
7 months ago
-Easy to use and train new staff on- support is always on hand- integrated fuction with Xero and Stripe payments.
Country United Kingdom
manager /owner
Small Hotel
7

Amazing support team

Hotel Manager from 50-74 room Bed & Breakfast & Inn in Hastings (United Kingdom)

Verified
8 months ago
The Support Team (Alphius and Josivo) has always been very welcoming and helpful, always going the extra mile to accommodate our needs and advise on the system features that best suit our business.
Country United Kingdom
Hotel Manager
Medium Hotel
8

Brilliant service

Short term lets coordinator from 100 to 199 room Extended Stay & Serviced Apartment in Chester (United Kingdom)

Verified
8 months ago
Our account manager is absolutely fantastic! Always responds to any question we may have about Elina. Elina makes our lives a whole lot easier.
Country United Kingdom
Short term lets coordinator
Large Hotel
10

Very reliable system with great support team

Business Development Manager from 10 to 24 room Boutique in Berlin (Germany)

Verified
10 months ago
We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, all our questions are answered quickly and they make sure all is clarified. They have also a lot of helpful articles with instructions if we hav...
Country Germany
Business Development Manager
Small Hotel
10

Excellent Flexible Product and Excellent Customer Support

Owner/ Director from 50-74 room Extended Stay & Serviced Apartment in Faithlegg (Ireland)

Verified
11 months ago
We use Elina PMS to manage 2 self-catering complexes with 20 properties collectively. Elina has noticeably improved company turnover through (a) now being able to take advantage of non-standard stay durations and arrival days, and (b) through the use of their preferred channel manager now having an extended season beyond what is typical for...
Country Ireland
Owner/ Director
Medium Hotel
7

Review of Elina

Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Holme Lacy (United Kingdom)

Verified
12 months ago
It's great to have an automated booking system. I like the clear calendar too. Aphius is very efficient and professional.
Country United Kingdom
Sales Manager
Large Hotel
10

Elina PMS Review

Operations Executive from 10 to 24 room Extended Stay & Serviced Apartment in (United Kingdom)

Verified
12 months ago
- Very friendly staff and you tend to only speak with the same team, so you get to build a good relationship. The team will always get back to you and will always be able to fix the issue or let you know how you can resolve in future. Great at explaining and training. Always happy to help.
Country United Kingdom
Operations Executive
Small Hotel
10

Highly Recommended

Office manager from 50-74 room City Center Hotel in York (United Kingdom)

Verified
12 months ago
In contrast with other companies that we have use in the past, Elina are very responsive to any issues or questions and are always quick to respond.
Country United Kingdom
Office manager
Medium Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Elina PMS excels in several areas as a property management software. It helps save time by automating daily tasks like managing bookings, invoicing, and communicating with guests​​. The system diversifies bookings by mixing business with leisure and strengthens direct sales​​. It offers real-time data and reporting for quick decision-making​​ and features over 50 integrations for connected systems​​. The software is user-friendly, facilitating easy data search and action initiation​​, and allows for better guest relationship management​​. Additionally, Elina PMS is cloud-based with a high uptime, accessible from anywhere​​, and provides strong data management and security​​.

Question:

What differentiates this product or service from the competition?

Answer:

Elina PMS stands out from its competitors through a combination of time-saving automation for various tasks like booking and invoicing, the ability to blend business with leisure bookings, and real-time data for informed decision-making. It also boasts over 50 integrations, offering a highly connected system, and a user-friendly interface that simplifies day-to-day operations. Additionally, its focus on enhancing guest relationships, cloud-based accessibility with high uptime, and robust data management and security further differentiate it in the property management software market.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

For a hotelier considering Elina PMS, it's crucial to thoroughly evaluate how its features align with your specific needs. Pay particular attention to its automation capabilities, which can significantly streamline daily operations, and its robust data management, which can enhance decision-making. Also, consider the flexibility offered by its cloud-based system and the potential benefits of its guest relationship management features. Tailoring the software's extensive functionalities to your hotel's unique requirements could be key to maximizing its benefits.

RecommendationAvatar + 0 recommend
Recommended by
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Adir Ron CMO @ Duve
RecommendationAvatar
Adir Ron CMO @ Duve
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Support

Unverified

Elina PMS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

Request a Quote

HT Score

73/100

Recommended

92%

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