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Elina PMS
4.6 (26 REVIEWS)
HT Score
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Elina PMS
Ranked 28 (out of 318) in Property Management Systems
Get more direct! Know your guests better. Automate and save time. Make informed decisions.
92% recommended by 24 hotels
Elina PMS has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of Elina PMS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Elina PMS for its comprehensive features that aid in revenue management and operational efficiency, especially in managing occupancy and flexible stay durations. They also appreciate the robust integration capabilities with various accounting and payment systems, which streamline financial operations. Additionally, the support team is consistently praised for their responsiveness and helpfulness. However, some users find the system complex and believe there's room for improvement in the online help resources and user interface. Overall, Elina PMS helps hoteliers increase revenue, decrease costs, and enhance the customer experience by providing powerful tools for daily management and decision-making.
What Types of Hotels Elina PMS is Popular For
Size
3 | X-Small (1-9 room)
8 | Small (10-24 room)
7 | Medium (25-74 room)
4 | Large (75-199 room)
2 | X-Large (200+ room)
Country
17 | United Kingdom
2 | Germany
1 | United Arab Emirates
1 | Chile
1 | Thailand
1 | Kenya
1 | Ireland
1 | Switzerland
Type
12 | Extended Stay & Serviced Apartments
8 | Luxury Hotels
8 | Vacation Rentals & Villas
7 | Bed & Breakfast & Inns
4 | City Center Hotels
4 | Resorts
3 | Boutiques
2 | Airport/Conference Hotels
1 | Branded Hotels
1 | Limited Service & Budget Hotels
1 | Motels
Region
21 | Europe
1 | Asia Pacific
1 | Middle East
1 | South America
1 | Africa
Category
26 | Property Management Systems
Didn’t find what you were looking for?
What is Elina PMS?
Founded in 2007 | Headquarters in United Kingdom | 20 employees
Elina PMS is a cloud-based property management system designed to optimize hotel operations and enhance revenue management. This comprehensive platform allows hoteliers to manage reservations, payments, guests, and reporting all in one place. Integrating seamlessly with various accounting and payment systems, Elina PMS simplifies financial operations while offering robust tools for managing occupancy and flexible stay durations.
Key features include channel management, an online booking engine, website integration, and online check-in capabilities. These tools help hotels increase direct bookings and improve customer personalization. The platform also automates routine tasks to save time and reduce costs, offering valuable data insights to support decision-making. With responsive customer support and in-software helpdesk, Elina PMS ensures that hoteliers can efficiently manage daily operations and enhance the guest experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Elina PMS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Elina PMS Reviews Analyzed: 25
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Elina PMS Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Elina PMS
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Elina PMS's Provided Description:
"Elina PMS - cloud based smarter property management software for managing reservations, payments, guests, companies, OTAs, billing, and reporting in one system, with friendly customer service, in-software helpdesk and APIs. Choose the elements you want: PMS, channel management, booking engine, website, online check-in and payments. We excel at helping hotels in increasing direct bookings, getting to know their guests better to personalise their stay, automating tasks to save time, reducing costs on payments and providing data to help with decision making."
FAQs
Elina PMS Alternatives
Not sure if Elina PMS is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Elina PMS doesn’t have any benefits or use cases available
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Elina PMS Reviews Summary
Ease of Use
4.3/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Elina PMS is the #43 most trending product in the Property Management Systems category (out of 318) and the #875 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreElina PMS’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Elina PMS Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Elina PMS to Top Alternatives
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Hotelier Rating
Looking for specific info?
9
Great Customer Service
Cluster Revenue Manager from 200 to 499 room Extended Stay & Serviced Apartment in Brentford (United Kingdom)
Verified
5 months ago
The team are so friendly and get back to your enquiries super quick. Also they are really good at developing the system ad trying to implement in what you suggest.
United Kingdom
United Kingdom
Cluster Revenue Manager
X-Large Hotel
10
User friendly
Managing Director from 5 to 9 room Extended Stay & Serviced Apartment in Beatenberg (Switzerland)
Verified
10 months ago
System flexibility with effective control is key to ease of management. Fortunately, Elina made it possible for us. Thanks a lot.
Switzerland
Switzerland
Managing Director
X-Small Hotel
10
Time saving software with great support.
manager /owner from 10 to 24 room Bed & Breakfast & Inn in Winchester (United Kingdom)
Verified
10 months ago
-Easy to use and train new staff on- support is always on hand- integrated fuction with Xero and Stripe payments.
United Kingdom
United Kingdom
manager /owner
Small Hotel
7
Amazing support team
Hotel Manager from 50-74 room Bed & Breakfast & Inn in Hastings (United Kingdom)
Verified
11 months ago
The Support Team (Alphius and Josivo) has always been very welcoming and helpful, always going the extra mile to accommodate our needs and advise on the system features that best suit our business.
United Kingdom
United Kingdom
Hotel Manager
Medium Hotel
8
Brilliant service
Short term lets coordinator from 100 to 199 room Extended Stay & Serviced Apartment in Chester (United Kingdom)
Verified
12 months ago
Our account manager is absolutely fantastic! Always responds to any question we may have about Elina. Elina makes our lives a whole lot easier.
United Kingdom
United Kingdom
Short term lets coordinator
Large Hotel
10
Very reliable system with great support team
Business Development Manager from 10 to 24 room Boutique in Berlin (Germany)
Verified
13 months ago
We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, all our questions are answered quickly and they make sure all is clarified. They have also a lot of helpful articles with instructions if we hav...
Germany
Germany
Business Development Manager
Small Hotel
10
Excellent Flexible Product and Excellent Customer Support
Owner/ Director from 50-74 room Extended Stay & Serviced Apartment in Faithlegg (Ireland)
Verified
15 months ago
We use Elina PMS to manage 2 self-catering complexes with 20 properties collectively. Elina has noticeably improved company turnover through (a) now being able to take advantage of non-standard stay durations and arrival days, and (b) through the use of their preferred channel manager now having an extended season beyond what is typical for...
Ireland
Ireland
Owner/ Director
Medium Hotel
7
Review of Elina
Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Holme Lacy (United Kingdom)
Verified
15 months ago
It's great to have an automated booking system. I like the clear calendar too. Aphius is very efficient and professional.
United Kingdom
United Kingdom
Sales Manager
Large Hotel
10
Elina PMS Review
Operations Executive from 10 to 24 room Extended Stay & Serviced Apartment in (United Kingdom)
Verified
16 months ago
- Very friendly staff and you tend to only speak with the same team, so you get to build a good relationship. The team will always get back to you and will always be able to fix the issue or let you know how you can resolve in future. Great at explaining and training. Always happy to help.
United Kingdom
United Kingdom
Operations Executive
Small Hotel
10
Highly Recommended
Office manager from 50-74 room City Center Hotel in York (United Kingdom)
Verified
16 months ago
In contrast with other companies that we have use in the past, Elina are very responsive to any issues or questions and are always quick to respond.
United Kingdom
United Kingdom
Office manager
Medium Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Elina PMS excels in several areas as a property management software. It helps save time by automating daily tasks like managing bookings, invoicing, and communicating with guests. The system diversifies bookings by mixing business with leisure and strengthens direct sales. It offers real-time data and reporting for quick decision-making and features over 50 integrations for connected systems. The software is user-friendly, facilitating easy data search and action initiation, and allows for better guest relationship management. Additionally, Elina PMS is cloud-based with a high uptime, accessible from anywhere, and provides strong data management and security.
Showing all answers to: "What does this product or service do well?"
Elina PMS excels in several areas as a property management software. It helps save time by automating daily tasks like managing bookings, invoicing, and communicating with guests. The system diversifies bookings by mixing business with leisure and strengthens direct sales. It offers real-time data and reporting for quick decision-making and features over 50 integrations for connected systems. The software is user-friendly, facilitating easy data search and action initiation, and allows for better guest relationship management. Additionally, Elina PMS is cloud-based with a high uptime, accessible from anywhere, and provides strong data management and security.
Question:
What differentiates this product or service from the competition?
Answer:
Elina PMS stands out from its competitors through a combination of time-saving automation for various tasks like booking and invoicing, the ability to blend business with leisure bookings, and real-time data for informed decision-making. It also boasts over 50 integrations, offering a highly connected system, and a user-friendly interface that simplifies day-to-day operations. Additionally, its focus on enhancing guest relationships, cloud-based accessibility with high uptime, and robust data management and security further differentiate it in the property management software market.
Showing all answers to: "What differentiates this product or service from the competition?"
Elina PMS stands out from its competitors through a combination of time-saving automation for various tasks like booking and invoicing, the ability to blend business with leisure bookings, and real-time data for informed decision-making. It also boasts over 50 integrations, offering a highly connected system, and a user-friendly interface that simplifies day-to-day operations. Additionally, its focus on enhancing guest relationships, cloud-based accessibility with high uptime, and robust data management and security further differentiate it in the property management software market.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
For a hotelier considering Elina PMS, it's crucial to thoroughly evaluate how its features align with your specific needs. Pay particular attention to its automation capabilities, which can significantly streamline daily operations, and its robust data management, which can enhance decision-making. Also, consider the flexibility offered by its cloud-based system and the potential benefits of its guest relationship management features. Tailoring the software's extensive functionalities to your hotel's unique requirements could be key to maximizing its benefits.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
For a hotelier considering Elina PMS, it's crucial to thoroughly evaluate how its features align with your specific needs. Pay particular attention to its automation capabilities, which can significantly streamline daily operations, and its robust data management, which can enhance decision-making. Also, consider the flexibility offered by its cloud-based system and the potential benefits of its guest relationship management features. Tailoring the software's extensive functionalities to your hotel's unique requirements could be key to maximizing its benefits.
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Elina PMS Integrations
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Support
Unverified
Elina PMS has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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