Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Elite Front Office vs. SkyTouch Technology:
Which Is Right for You?
TLDR
We analyzed 123 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Elite Solutions GmbH shines .
SkyTouch Technology shines in ease of use and customer support — especially for independent properties (4.0/5) , with exclusive features like Housekeeping module and Guest profiles.
How Does Elite Front Office Compare to SkyTouch Technology?
Side-by-side ratings based on 123 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 123 |
What Are the Pros and Cons of Elite Front Office vs SkyTouch Technology?
After analyzing 123 verified reviews, Elite Solutions GmbH users most value its , while SkyTouch Technology users highlight user-friendly interface, customer support responsiveness, remote access. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
User-friendly interface
▾
|
|
|
+
Customer support responsiveness
▾
|
|
|
+
Remote access
▾
|
|
|
+
Tape chart
▾
|
|
| Cons | |
|
−
Customizability limitations
▾
|
|
|
−
Bugs and glitches
▾
|
|
|
−
Reporting capabilities
▾
|
|
Elite Solutions GmbH vs SkyTouch Technology: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #19 41 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #10 72 reviews |
| Large (75-199 rooms) ▾ | — | #21 5 reviews |
| X-Large (200+ rooms) | — | #23 2 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #18 47 reviews |
| Luxury ▾ | — | #22 27 reviews |
| Branded / Chain ▾ | — | #10 45 reviews |
| Extended Stay ▾ | — | #22 7 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #7 120 reviews |
| Europe | — | #60 0 reviews |
| Asia Pacific | — | #38 1 reviews |
The Decision
Choosing the right Property Management System (PMS) can make or break your hotel’s operational efficiency and guest experience. Both Elite Front Office by Elite Solutions GmbH and SkyTouch Technology promise to streamline operations, but they differ significantly in maturity, features, and user feedback. While Elite Front Office appears to be less established with no recent reviews, SkyTouch has a sizable, active user base and recent, detailed feedback. This makes SkyTouch the more reliable choice for hoteliers needing proven, ongoing support.
The decision ultimately hinges on your hotel’s size, complexity, and feature needs. Are you seeking a modern, feature-rich platform with extensive integrations, or a more basic system that might require customization? Do you need a product with recent, high-volume reviews? Let’s compare these two options in depth.
Is Elite Front Office or SkyTouch Technology Better for Hotels?
Elite Front Office was designed as a front-office solution, focusing on core property management tasks such as reservations, check-in/out, and basic reporting. Its lack of recent reviews and a non-existent online presence make it difficult to assess its current effectiveness, especially compared to SkyTouch’s active user base and recent feedback.
SkyTouch Technology, established in 2013, boasts over 119 reviews in the past six months, with a 4.64/5 ease-of-use rating and an 89% likelihood to recommend. Its cloud-based platform covers a broad range of features, from rate management to guest profiles, supported by extensive integrations and a dedicated North American market presence. Given the recent, detailed reviews and high user satisfaction, SkyTouch is clearly the more reliable choice for hotels seeking a proven PMS.
Are you comfortable with a system that has no recent reviews or user feedback? If so, Elite might still be worth exploring. Otherwise, SkyTouch provides more confidence with current, real-world hotel feedback.
SkyTouch vs Elite Solutions: Which Should Your Hotel Choose?
If your hotel needs a comprehensive, feature-rich PMS with proven scalability and integrations, go with SkyTouch. Its 27 unique features—including online support, guest profiles, revenue management, and a booking engine—are tailored for hotels aiming for growth and operational efficiency. Its established user base across North America and recent reviews affirm its reliability and ongoing development.
If your hotel is smaller, has straightforward needs, or prefers a less complex solution, Elite Front Office might seem appealing. However, with no recent reviews or active community feedback, it’s hard to determine whether it will meet your needs effectively. For most hotels looking for a dependable, modern PMS, SkyTouch’s extensive feature set and recent positive feedback make it the better choice.
In summary: for proven performance and a broad feature set, choose SkyTouch. If you prefer a less documented, potentially less developed solution, Elite might still warrant consideration, but with caution.
Is SkyTouch or Elite Front Office Easier to Use?
SkyTouch consistently earns high praise for its intuitive, user-friendly interface, with a 4.64/5 rating and numerous reviews emphasizing ease of onboarding and daily operations. Users mention that staff can learn the system in less than a day, and the platform’s design simplifies reservation, rate, and housekeeping management.
Elite Front Office, on the other hand, has no recent reviews or ratings, making it impossible to assess its usability or onboarding experience. The lack of user feedback suggests it may not be as refined or user-friendly as SkyTouch, which benefits from continuous updates and active support.
Edge: SkyTouch. Its current high ease-of-use rating confirms it as the preferable system for hotels prioritizing quick staff onboarding and straightforward daily management.
Which Has Better Features: Elite Front Office or SkyTouch Technology?
SkyTouch offers 27 distinct features, including advanced modules like the revenue management system, booking engine, automated night audit, guest CRM, and integrated CRS. Its cloud-based architecture supports real-time reporting, multi-lingual support, and transactional emails, catering to mid-sized and large properties seeking a full-suite PMS.
Elite Solutions GmbH's Elite Front Office has no documented features or recent updates, making it impossible to compare directly. Based on available data, SkyTouch’s feature-rich platform is clearly the more comprehensive choice, especially if your hotel needs automation, guest management, and integration capabilities.
Edge: SkyTouch. Its extensive feature set surpasses the minimal or unknown capabilities of Elite Front Office.
Which Has Better Customer Support: Elite Solutions GmbH or SkyTouch Technology?
SkyTouch’s support ratings of 4.5/5 and recent reviews highlight its responsiveness and professionalism. Users appreciate 24/7 support, with some mentioning that support staff often resolve issues promptly, although some criticize unresolved bugs and long wait times for certain technical problems.
Elite Solutions GmbH’s support quality cannot be assessed due to a complete lack of recent reviews. Its zero ratings and no online presence suggest limited support or at least no recent customer feedback to confirm its effectiveness.
Edge: SkyTouch. The active, positive feedback and support ratings make it the safer choice for reliable assistance.
Which Do Hoteliers Rate Higher: Elite Solutions GmbH or SkyTouch Technology?
SkyTouch’s recent reviews and high NPS score of 8.61/5 reflect strong satisfaction among users, especially in its core North American markets. Hotels across various segments—boutique, branded, motels, and resorts—rate it highly, with an emphasis on ease of use and support.
Elite Solutions GmbH has no recent reviews or ratings, making it impossible to gauge user satisfaction or property-specific feedback. This absence of data suggests a lack of current market presence or hotel endorsement.
Edge: SkyTouch. Its recent, high ratings across hotel segments provide confidence in user satisfaction.
How Much Do Elite Front Office and SkyTouch Technology Cost?
Elite Solutions GmbH does not publish pricing details or offer a free trial, which complicates value assessment. Its pricing model is unclear and may involve custom quotes.
SkyTouch Technology charges a base fee of $600 per month, with no mention of implementation fees or per-room charges. Its transparent, straightforward pricing makes it easier for hotels to budget and plan.
Edge: SkyTouch. Clear, predictable pricing and no hidden fees provide better value insight.
What Type of Hotel Should Use Elite Front Office?
Hotels that:
- Are small or boutique properties with straightforward needs
- Prioritize basic front-office operations
- Have limited budgets and seek simple software solutions
- Require minimal integrations and customization
- Are comfortable with less documentation and support
Not ideal if:
- You need extensive features or integrations
- Your property is large or complex
- You require detailed, customizable reports
- You need active support and ongoing updates
In summary: Elite Front Office might suit very simple, small hotels on a tight budget, but caution is advised given the lack of recent data.
What Type of Hotel Should Use SkyTouch Technology?
Hotels that:
- Are medium to large in size
- Need a full-featured platform supporting revenue management, guest profiles, and online booking
- Operate across multiple properties and require centralized control
- Value detailed reporting and integration with other systems
- Are based in North America or seek cloud-based, scalable solutions
Not ideal if:
- You have minimal operational needs
- Your hotel is very small or independent with simple requirements
- You prefer a system with more local support outside North America
- You are looking for a cost-effective, basic PMS
In summary: SkyTouch is best for hotels seeking a mature, feature-rich platform capable of supporting growth and complex operations.
SkyTouch vs Elite Solutions: The Bottom Line for Hotels
SkyTouch provides a comprehensive, modern PMS with a proven track record, extensive features, and active user reviews. Its cloud-based design and high customer ratings make it the clear leader for hotels seeking reliability and scalability.
Elite Solutions GmbH’s Elite Front Office appears to be less established, with no recent user feedback or detailed features available. It might serve very small or simple hotels, but its lack of recent data makes it a risky choice.
If your hotel values proven performance, active support, and extensive features, SkyTouch is the recommended option. Choose Elite Front Office only if you have very basic needs and are comfortable with limited documentation and uncertain ongoing support.
In conclusion, for most hotels—particularly those seeking growth, automation, and dependable support—SkyTouch is the safer, more effective choice.
How Much Do Elite Front Office and SkyTouch Technology Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $600/mo |
Which Features Does Elite Front Office Have That SkyTouch Technology Doesn't (and Vice Versa)?
According to HTR's product database, Elite Front Office and SkyTouch Technology share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 15 more features differ between these products.
Real-World Results: Elite Solutions GmbH vs SkyTouch Technology by Business Goal
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We are finding great value and payback versus anything else out there on the market, and I have seen them all."
Elite Solutions GmbH vs SkyTouch Technology: The Bottom Line
What hoteliers love
Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to... Users consistently praise SkyTouch for its intuitive, easy-to-navigate system. Many highlight how quickly new staff members can be trained, thanks to the interface's simplicity. This aspect makes SkyTouch particularly well-suited for properties that frequently onboard new employees.
SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others cr... SkyTouch's customer support receives mixed feedback. Many users commend the support team for their professionalism and helpfulness. However, others criticize the extended waiting times and the fact that long-standing issues remain unresolved despite multiple reports.
SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, an... SkyTouch's cloud-based system is appreciated for its remote access capability. This allows hotel managers to monitor operations, make rate changes, and check reports from any location with internet access, which is a significant advantage for multi-property managers.
Where hoteliers push back
While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability... While SkyTouch offers a range of features, users report that the system's customizability is limited. Specific areas of concern include the inability to tailor reports, user interface layouts, and reservation processes to meet unique property needs.
Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and logi... Many users express frustration with SkyTouch due to recurring software bugs and glitches. These issues range from intermittent system crashes and login problems to malfunctioning features like the tape chart and housekeeping modules. Users cite the need for more robust bug fixes and quicker resolutions from the support team.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Elite Front Office vs SkyTouch Technology
Can Elite Front Office replace SkyTouch Technology?
It depends on your requirements. Elite Front Office and SkyTouch Technology share many core Property Management Systems features, but each has unique capabilities. Elite Front Office offers 16 verified integration partners, while SkyTouch Technology offers 33. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. SkyTouch Technology leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Elite Front Office or SkyTouch Technology offer a free plan?
Elite Front Office: No. SkyTouch Technology: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Elite Front Office and SkyTouch Technology?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Elite Solutions GmbH has an HT Score of 0 and SkyTouch Technology has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
Get personalized product recommendations
Product recommendations advisor
