The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 172 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Erez shines .
Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile optimized/responsive and Post-stay emails.
Side-by-side ratings based on 172 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 172 |
After analyzing 172 verified reviews, Erez users most value its , while Exely users highlight support and responsiveness, booking engine effectiveness, direct booking enhancement. Click any theme to see what reviewers say.
| Erez |
|
|---|---|
| Pros | |
|
+
Support and Responsiveness
▾
|
|
|
+
Booking Engine Effectiveness
▾
|
|
|
+
Direct Booking Enhancement
▾
|
|
|
+
Channel Manager Synchronization
▾
|
|
| Cons | |
|
−
Customization and Flexibility
▾
|
|
|
−
Integration and Advanced Features
▾
|
|
|
−
Guest Experience Concerns
▾
|
|
How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Erez |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #15 34 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #11 64 reviews |
| Large (75-199 rooms) ▾ | — | #22 5 reviews |
| X-Large (200+ rooms) ▾ | — | #8 6 reviews |
By Property Type
| Segment | Erez |
|
|---|---|---|
| Boutique ▾ | — | #15 35 reviews |
| Luxury ▾ | — | #15 28 reviews |
| Branded / Chain ▾ | — | #16 17 reviews |
| Extended Stay ▾ | — | #16 9 reviews |
By Region
| Segment | Erez |
|
|---|---|---|
| North America | — | #24 2 reviews |
| Europe ▾ | — | #25 11 reviews |
| Asia Pacific ▾ | — | #4 79 reviews |
| Middle East ▾ | — | #2 17 reviews |
Choosing between Erez by Erez and Exely Booking Engine hinges on your hotel's specific needs, budget, and operational style. Both promise to optimize your booking process, but the reality is, their capabilities and market presence vary significantly.
Erez aims to serve as an AI-driven revenue management system, focusing on data-informed pricing and profitability. Exely, on the other hand, offers a comprehensive booking engine packed with features to boost direct bookings and improve guest experience.
Given the review data, Exely's more recent feedback and higher ratings suggest it currently holds the edge in delivering a reliable, user-friendly booking platform. Are you ready to dive deeper into how these products compare on key aspects?
Erez targets hotels seeking sophisticated revenue management powered by AI analytics. Its core strength lies in helping your team optimize pricing strategies and sales data, but it doesn’t offer a traditional booking interface.
Exely excels in providing a flexible booking engine tailored for independent hotels and chains, with features designed to drive direct bookings, automate marketing, and enhance guest engagement. It boasts a wider array of functionalities, especially for online booking and marketing automation.
Erez’s lack of recent reviews and zero ratings make it difficult to gauge current performance, whereas Exely’s 144 reviews from the last six months highlight its active use and ongoing improvements. Both address booking and revenue challenges, but which specific problem are you trying to solve?
If your hotel needs a user-friendly, feature-rich booking platform that actively increases direct bookings and integrates with your website, go with Exely. It’s better suited for hoteliers who prioritize online sales, guest marketing automation, and multi-channel management.
If you require an AI-based revenue management system focused on pricing optimization and data-driven decisions to maximize profitability, Erez might be appealing. However, its absence of recent reviews and a lack of measurable customer feedback make it a less reliable choice right now.
For independent hotels aiming to improve online conversions and guest engagement, Exely delivers tangible benefits. Conversely, if your team needs advanced revenue analytics without a traditional booking interface, Erez’s AI focus could be a fit.
Exely’s UI scores an impressive 4.91 out of 5, reflecting its intuitive, user-friendly design praised across multiple reviews. Customers highlight how simple it is to manage rates, availability, and reservations, with onboarding rated at 4.84/5, indicating quick adoption.
Erez scores 0/5 on ease of use, with no recent reviews or ratings available. Its lack of user feedback suggests it may not be ready for widespread adoption or may lack a clear, modern interface.
Edge: Exely.
Exely’s platform includes 29 features, ranging from mobile responsiveness, multi-lingual support, and multi-currency options to automated emails, booking abandonment recovery, and GDPR compliance. It also integrates with major systems like Booking.com, Expedia, and others.
Erez offers no features or integrations documented in the source data, focusing primarily on AI analytics for revenue management rather than booking automation or marketing tools.
Given the feature set, Exely’s comprehensive capabilities are unmatched here, making it the more complete solution for operational and revenue growth.
Edge: Exely.
Exely’s customer support is highly praised, with a 4.96/5 rating and review quotes emphasizing rapid response and helpfulness. Support staff are described as "friendly," "responsive," and willing to assist with customization and troubleshooting.
Erez’s support ratings and reviews are unavailable, which, combined with its zero reviews, make it difficult to assess its customer service quality.
Based on available data, Exely’s support clearly surpasses Erez’s. Hoteliers seeking reliable assistance should favor Exely.
Edge: Exely.
Exely integrates with eight verified partners, including prominent systems such as Hotellab, Oracle Hospitality, Mews, and Booking.com. These integrations facilitate channel management, guest communication, and revenue tools.
Erez reports no verified partners or integrations, limiting its ability to connect with other hotel management systems or OTAs.
For seamless operational workflows, Exely’s broader integration options provide a significant advantage, especially if your hotel relies on multiple software tools.
Edge: Exely.
With 144 recent reviews, Exely’s NPS score of 9.73/5 and 98% likelihood to recommend demonstrate strong customer satisfaction. Hotels of various sizes and segments, from boutique to large resorts, praise its usability, features, and support.
Erez has no reviews, ratings, or recent engagement data, making it impossible to determine user satisfaction or hotel ratings.
Based on current feedback, Exely’s high ratings and recent reviews make it the clear favorite among hoteliers.
Edge: Exely.
Erez’s pricing details are not available, which often indicates custom pricing or a less transparent model.
Exely charges a flat $200 monthly fee, with no implementation or setup fees, offering predictable costs for your hotel.
If budget transparency is crucial, Exely’s straightforward pricing provides clarity that Erez currently lacks.
Not ideal if:
Not ideal if:
Erez’s core strength is AI-driven revenue management, making it suited for hotels focused on maximizing profitability through data analytics. Its lack of recent reviews and features limits its appeal for hotels seeking a practical booking platform.
Exely, with its large, recent review base and high customer satisfaction, is an excellent choice for hotels prioritizing direct booking growth, ease of use, and robust features. Its extensive integrations and support make it well-suited for most independent and chain hotels.
If your priority is a straightforward, highly-rated booking engine capable of driving direct reservations and improving guest experience, Exely is the better option. For revenue-focused hotels with a data-driven mindset, Erez might hold promise—but only if you’re comfortable with its current limited visibility and lack of recent user feedback.
Note: All assessments are based on the latest available review data, emphasizing recent user feedback where possible.
According to HTR's product database, Erez and Exely Booking Engine share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Erez |
|
|---|---|---|
| Conversion rate reports | ||
| Flexible dates | ||
| Mobile optimized/responsive | ||
| Multi-lingual | ||
| Multi-room bookings | ||
| Room substitutions |
Showing top differences. 17 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
What hoteliers love
Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a... Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a considerable strength of the product.
Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus con... Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus contributing to revenue growth. It is deemed to have a powerful positive impact on the guest experience and conversion rates.
The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party... The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party fees and providing a return on investment through efficient booking management.
Where hoteliers push back
A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more f... A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more flexibility to adapt templates and reports to their needs.
Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a do... Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a downside restricting the platform's full potential.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Erez and Exely Booking Engine share many core Booking Engine features, but each has unique capabilities. Erez offers 0 verified integration partners, while Exely Booking Engine offers 8. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Booking Engine leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Erez: No. Exely Booking Engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Erez has an HT Score of 0 and Exely has 93. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor