Exely Booking Engine vs. Simplotel Booking Engine:
Which Is Right for You?

The Decision

Choosing between Exely Booking Engine by Exely and Simplotel Booking Engine by Simplotel hinges on your hotel’s specific needs and priorities. Both aim to boost direct bookings and streamline operations but diverge significantly in features, user experience, and market presence. Exely excels in support, ease of use, and recent reviews, making it a strong contender, while Simplotel's vast integrations and international reach might appeal to larger, more complex properties.

Given the data, the decision ultimately depends on your hotel type, operational complexity, and budget. Are you looking for the most recent customer feedback and a user-friendly platform? Or do your needs lean toward extensive integrations and a broad feature set?

Is Exely or Simplotel Better for Hotels?

Both products are designed to improve direct bookings and reduce OTA dependency, but they approach these goals differently. Exely offers a straightforward, highly rated booking engine with a focus on customer support and ease of use, supported by recent reviews and a higher overall rating. Simplotel, on the other hand, provides a more feature-rich platform with extensive integrations, broad international coverage, and advanced marketing tools.

Exely’s strengths lie in its simplicity, proactive customer support, and recent user feedback, with 63 reviews in the last six months and a 98% likelihood of recommendation. Conversely, Simplotel has more reviews overall (297), but only 14 recent reviews, which slightly weakens confidence in its current performance. Which aspect is more critical for your hotel: ease of use and recent positive sentiment or extensive features and integrations?

Exely vs Simplotel: Which Should Your Hotel Choose?

If your hotel values straightforward operation, rapid onboarding, and stellar support, Exely is the logical choice. Its ease of use rating (4.91/5) and recent review volume make it ideal for independent hotels, boutique properties, or those prioritizing customer service.

If, however, your hotel needs a highly customizable website, advanced marketing features, and broad integration capabilities, Simplotel is better suited. Its 22 verified partners and features like Google Analytics, loyalty program integration, and social media bookings cater to larger or technologically sophisticated properties.

For small to mid-sized hotels seeking quick deployment and support, Exely provides a clearer advantage. Larger properties with complex systems and a focus on detailed analytics may find Simplotel more aligned with their needs.

Is Exely or Simplotel Easier to Use?

Exely’s user-friendly interface, scored 4.91/5, is consistently praised for its smooth management dashboard and straightforward booking process. Recent reviews highlight how quickly teams adopt the platform, citing a less steep learning curve and more intuitive navigation. The onboarding process receives high marks at 4.84/5, with support teams responding promptly and effectively.

Simplotel’s interface, rated 4.65/5, is also designed to be user-friendly but with a slight complexity due to its additional features and customization options. Some users mention that navigating its wide array of marketing tools and analytics can be challenging initially. Edge: Exely.

Which Has Better Features: Exely or Simplotel?

Exely offers 26 shared features plus three exclusive ones: flexible dates, meal plans, and Tripadvisor bookings. Its unique features support flexible booking management, catering to hotels offering various packages or dine-in options, and include direct booking enhancements.

Simplotel matches with 26 shared features but provides 11 additional functions, such as urgency messaging, pooled inventory, loyalty program integration, gift vouchers, ADA compliance, social media bookings, and wedding/corporate modules. These features are tailored for hotels seeking sophisticated marketing and guest engagement tactics.

While Simplotel’s feature set is more extensive, Exely’s core offerings cover essential booking needs effectively. Edge: Simplotel, for offering a broader array of features.

Which Has Better Customer Support: Exely or Simplotel?

Exely’s support ratings, 4.96/5, are nearly perfect, with recent reviews praising their quick, friendly responses and proactive approach. Reviewers mention how the support team resolves issues rapidly and provides clear guidance, which boosts confidence during onboarding and troubleshooting.

Simplotel’s support, rated 4.69/5, is also reviewed positively, with users appreciating timely responses and friendly service. However, some reviews suggest support could be more proactive, especially during system integrations or updates.

Edge: Exely.

Which Has More Integrations: Exely or Simplotel?

Simplotel boasts 22 verified integrations, including popular PMS and channel managers like Cloudbeds, SiteMinder, and OTAs such as Booking.com and Triptease. This extensive ecosystem enables hotels to streamline operations across multiple platforms efficiently.

Exely offers 8 verified partners, including Oracle Hospitality, IDeaS, and Mews, with integration options focused on key hotel management and distribution systems. While fewer in number, these integrations are well-regarded but may limit some operational flexibility.

Edge: Simplotel.

Which Do Hoteliers Rate Higher: Exely or Simplotel?

Recent reviews show Exely with a higher net promoter score (9.73/5) and 98% likelihood of recommendation, indicating stronger recent user satisfaction. Hotels across various segments, especially boutique and city-center properties, praise its ease of use and support.

Simplotel’s reviews, though generally positive, are fewer in recent feedback, with a 9.24/5 NPS and 93% recommendation rate. Larger hotels and resorts tend to rate Simplotel higher, but recent sentiment favors Exely’s responsiveness and simplicity.

Edge: Exely.

How Much Do Exely and Simplotel Cost?

Exely’s pricing is $200/month with no implementation or setup fees. It does not offer a freemium model, making it a predictable ongoing expense suitable for smaller hotels seeking value.

Simplotel’s base price is $500/month, also without setup fees, positioning it as a more premium option. Its higher cost aligns with its broader feature set and integrations, making it more suitable for larger or more complex operations.

What Type of Hotel Should Use Exely?

• Hotels that prioritize ease of use and quick onboarding, including independent boutique hotels or city-center properties.
• Teams that need reliable support and straightforward booking management.
• Hotels seeking to reduce dependence on OTAs and increase direct bookings efficiently.
• Hotels focused on features like flexible dates, meal plans, and Tripadvisor bookings.
• Small to mid-sized properties with limited technical resources.

Not ideal if...

• Your hotel requires extensive customization beyond templates.
• You need a broad range of integrations or advanced marketing tools.
• Your operations are highly complex or require specialized modules like wedding or corporate bookings.
• You seek a platform with advanced analytics and automation features.

What Type of Hotel Should Use Simplotel?

• Hotels of all sizes looking for a highly customizable, feature-rich booking engine.
• Larger resorts or properties requiring deep marketing and analytics tools.
• Hotels that want to seamlessly integrate with multiple PMS and channel managers.
• Properties aiming for strong branding and website personalization.
• Hotels focusing on advanced guest engagement, loyalty, and promotional campaigns.

Not ideal if...

• Your hotel has a tight budget and prefers a lower-cost solution.
• You prioritize ease of use over extensive customization.
• Your team is small and less equipped to handle complex setup.
• You need a platform with a quick, simple deployment without extensive training.

Exely vs Simplotel: The Bottom Line for Hotels

Exely excels in simplicity, support, and recent positive reviews, making it ideal for hotels seeking a reliable, easy-to-manage booking solution. Its limited but focused feature set and lower price point appeal to smaller properties or those new to online booking systems.

Simplotel stands out with its extensive integrations and rich marketing tools, suited for larger, tech-savvy hotels that want to maximize direct bookings through detailed analytics and customization. Its broader feature set justifies the higher price tag for properties with the capacity to leverage these capabilities.

For hotels prioritizing ease and support, Exely remains the stronger choice, especially given recent reviews and support ratings. Conversely, if your hotel can benefit from a wider array of features, integrations, and marketing tools, Simplotel offers a compelling platform—but be prepared for a more involved setup.