E&S Kassensysteme Picasso vs. Shiji Infrasys POS: Which Is Right for You?

Updated June 12, 2026  ·  31 verified reviews analyzed

TLDR

We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

E&S Kassensysteme shines .

Shiji Group shines in ease of use and customer support , with exclusive features like Sales Reporting and Employee Reporting and Management.

See the full breakdown below ↓

How Does E&S Kassensysteme Picasso Compare to Shiji Infrasys POS?

Side-by-side ratings based on 31 verified hotelier reviews on HTR.

HTScore
0
79
Likelihood to Recommend
0%
91%
Ease of Use
0.0/5
4.6/5
Customer Support
0.0/5
4.5/5
Value for Money
0.0/5
4.6/5
Starting Price Contact sales From $600/mo
Verified Reviews 0 31

What Are the Pros and Cons of E&S Kassensysteme Picasso vs Shiji Infrasys POS?

After analyzing 31 verified reviews, E&S Kassensysteme users most value its , while Shiji Group users highlight user-friendliness, operational efficiency, integration of systems. Click any theme to see what reviewers say.

E&S Kassensysteme Shiji Group Shiji Group
Pros
+ User-Friendliness
+ Operational Efficiency
+ Integration of Systems
Cons
System Speed and Performance
Comprehensive Reporting
Localization Needs

E&S Kassensysteme vs Shiji Group: Rankings by Hotel Segment

How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment E&S Kassensysteme Shiji Group Shiji Group
Small (10-24 rooms) #7 1 reviews
Mid-Size (25-74 rooms) #4 14 reviews
Large (75-199 rooms) #4 14 reviews
X-Large (200+ rooms) #6 2 reviews

By Property Type

Segment E&S Kassensysteme Shiji Group Shiji Group
Boutique #4 10 reviews
Luxury #5 22 reviews
Branded / Chain #5 19 reviews
Extended Stay #6 1 reviews

By Region

Segment E&S Kassensysteme Shiji Group Shiji Group
North America #5 8 reviews
Europe #5 6 reviews
Asia Pacific #4 6 reviews
Middle East #3 7 reviews

The Decision

When choosing a hotel POS system, your goal is to find a solution that enhances operational efficiency, provides reliable support, and integrates seamlessly with your existing tech stack. E&S Kassensysteme's Picasso claims to streamline sales and inventory management but offers no recent reviews or measurable customer feedback. Conversely, Shiji Infrasys POS, with over 29 reviews and a high recent rating, demonstrates a clear track record of user satisfaction. Which product truly suits your hotel’s needs?

Both products aim to manage sales transactions and support hospitality operations, yet they diverge significantly in scope and market presence. Picasso appears to be more of a traditional, localized POS system with minimal reviews, while Infrasys is a cloud-based, enterprise solution trusted globally. Do you want a proven, well-supported platform or a less-tested option?

Is E&S Kassensysteme or Shiji Infrasys POS Better for Hotels?

If your hotel prioritizes a straightforward, basic POS with no need for extensive integrations or cloud functionality, E&S Kassensysteme might seem appealing. However, with no recent reviews, its reliability and user experience are unverified, which risks operational disruptions. On the other hand, Shiji Infrasys POS boasts 29 recent reviews, a solid 4.66/5 ease of use rating, and a 4.52/5 customer support score, indicating a mature, user-approved system.

For hotels aiming to modernize with scalable, cloud-based operations and a broad feature set, Infrasys provides more confidence and capabilities. The choice hinges on whether you need a simple, localized POS (consider Picasso) or a comprehensive, globally trusted enterprise solution (prefer Infrasys). Which aligns better with your long-term strategy?

Is E&S Kassensysteme or Shiji Infrasys POS Easier to Use?

Ease of use is a critical factor, especially if staff adoption and training are priorities. Picasso's user interface and onboarding experience are not documented or rated, making it difficult to assess its simplicity. Conversely, Shiji Infrasys scores an impressive 4.66/5 in ease of use, with reviews praising its user-friendly interface and quick staff onboarding.

Furthermore, users highlight Infrasys's straightforward operation, which reduces training time and minimizes errors. Its intuitive design makes daily management smoother for busy hotel teams. Edge: Shiji Infrasys POS.

Which Has Better Features: E&S Kassensysteme or Shiji Infrasys POS?

E&S Kassensysteme offers no unique features or add-ons, limiting its functionality to basic sales and inventory management. Shiji Infrasys, with 23 exclusive features, provides extensive capabilities, including cloud-based sales reporting, inventory and customer management, digital menus, mobile ordering, integrated kitchen display, and self-service table-side ordering.

These features support a wide range of hotel F&B and operational needs, fostering efficiency and guest engagement. Its comprehensive platform allows for sophisticated data analysis and revenue strategies. Edge: Shiji Infrasys POS.

Which Has Better Customer Support: E&S Kassensysteme or Shiji Infrasys POS?

Reviews clearly favor Shiji Infrasys, which boasts a 4.52/5 customer support score based on recent feedback. Users describe their support team as fast, helpful, and responsive, with quotes like “prompt & informative service” and “very best service,” reflecting consistent positive experiences.

In contrast, E&S Kassensysteme provides no recent reviews or support ratings, making it impossible to gauge its responsiveness or quality. Given the importance of reliable support, Infrasys’s high satisfaction score makes it the safer choice. Edge: Shiji Infrasys POS.

Which Do Hoteliers Rate Higher: E&S Kassensysteme or Shiji Infrasys POS?

Since E&S Kassensysteme has no recent reviews, it receives no ratings or scores from users. Shiji Infrasys, with 29 recent reviews, holds an impressive 79.08 HTR score and a 9.03/10 NPS, with 91% likelihood to recommend. Hotelier feedback is overwhelmingly positive, especially from branded and luxury hotels, which constitute a significant portion of its user base.

The high rating confirms that Infrasys’s features, support, and usability meet hotel industry standards. If reputation and user approval matter most, Infrasys clearly leads. Edge: Shiji Infrasys POS.

How Much Do E&S Kassensysteme and Shiji Infrasys Cost?

Pricing data for E&S Kassensysteme is not publicly available, suggesting it may be tailored or outdated. Shiji Infrasys costs $600 upfront, with no mention of recurring fees, and offers a scalable enterprise-grade platform suitable for large hotel chains.

This transparent pricing model for Infrasys allows for budgeting and comparison, especially given its extensive feature set and support. If cost transparency and value are priorities, Infrasys’s predictable pricing provides a clear advantage. Edge: Shiji Infrasys POS.

What Type of Hotel Should Use E&S Kassensysteme?

  • Hotels that operate small, localized venues with minimal integration needs.
  • Boutique hotels or resorts seeking a straightforward POS for daily transactions.
  • Teams with limited technical resources or staff training capacity.
  • Hotels that do not require cloud features or advanced reporting.
  • Properties where budget constraints prevent investing in comprehensive systems.

Not ideal if your hotel plans to expand, adopt digital menus, integrate PMS, or scale operations across multiple outlets. The lack of recent reviews and features makes Kassensysteme less suited for modern, technology-driven hotels.

What Type of Hotel Should Use Shiji Infrasys?

  • Hotels seeking a scalable, cloud-based POS with extensive features.
  • Multi-property hotels or brands needing centralized data and reporting.
  • Operations requiring digital menus, mobile ordering, and self-service options.
  • Hotels prioritizing integration with PMS, payment systems, and inventory.
  • Hotels in international markets needing multi-language support and localization.

Not ideal if your hotel is small, simple, or prefers a very basic, offline system without cloud capabilities. Its enterprise focus suits hotels ready to embrace digital transformation and data-driven management.

Shiji Infrasys POS vs E&S Kassensysteme: The Bottom Line for Hotels

Shiji Infrasys stands out with a proven, high-rated platform backed by extensive recent reviews, making it the safer and more versatile choice. Its feature-rich, cloud-enabled system is designed for hotels that want to improve operational efficiency, guest experience, and data insights.

Choose Infrasys if your hotel values scalability, integrations, and support, especially for multiple outlets or properties. Opt for Kassensysteme if you need a simple, local POS for a small-scale operation with minimal tech requirements.

In summary, for most modern hoteliers, Infrasys offers a clear advantage through its proven track record, user satisfaction, and comprehensive features. Only consider Kassensysteme if your property’s needs are extremely minimal and budget-driven.


This detailed comparison aims to help your team decide on the most suitable POS system, aligning with your hotel’s operational goals and growth plans.

How Much Do E&S Kassensysteme Picasso and Shiji Infrasys POS Cost?

Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

E&S Kassensysteme Shiji Group Shiji Group
Starting Price From $600/mo

Which Features Does E&S Kassensysteme Picasso Have That Shiji Infrasys POS Doesn't (and Vice Versa)?

According to HTR's product database, E&S Kassensysteme Picasso and Shiji Infrasys POS share 0 features. Here are the key differences — features one has that the other lacks.

Feature E&S Kassensysteme Shiji Group Shiji Group
Cloud Based
Customer Management
Employee Reporting and Management
Inventory Management
Menu Performance Reporting
Sales Reporting

Showing top differences. 11 more features differ between these products.

Real-World Results: E&S Kassensysteme vs Shiji Group by Business Goal

We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
E&S Kassensysteme

No published case study for this goal yet.

Shiji Group Ruby Hotels Mid-Size
+ Successfully went live with 21 hotels across Europe, with additional hotel openings planned in the near future.
+ Equipped with the level of API connectivity they needed to create connections between disparate data sets that would be impossible to achieve manually.
+ Mentions of Technology have increased by 2.5 points, Reception by 3 points and Service by 3.5 points.

"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."

Lucas Höfer
Lucas Höfer
Group Director of Systems and Innovation...
Improve Guest Experience
E&S Kassensysteme

No published case study for this goal yet.

Shiji Group Sunborn London Small
+ �s fully integrated tech stack, the team unified their data, simplified workflows, and elevated every touchpoint of the guest journey.
+ From seamless check-in and instant mobile ordering to real-time housekeeping updates, everything now runs faster, smoother, and with less effort.
+ Most importantly, technology now works in the background, freeing up staff to focus on what really matters: delivering memorable, personalized experiences that live up to Sunborn

"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."

V
Vasilis Giannios
Operations Manager, Sunborn London

E&S Kassensysteme vs Shiji Group: The Bottom Line

E&S Kassensysteme
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Shiji Group
Shiji Group
4.6/5 from 31 reviews

What hoteliers love

User-Friendliness 86% positive

Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.

Operational Efficiency 92% positive

Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.

Integration of Systems 64% positive

Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.

Where hoteliers push back

System Speed and Performance 67% negative

While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.

Comprehensive Reporting 50% negative

Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.

Unique capabilities

Cloud Based Sales Reporting Inventory Management Customer Management Employee Reporting and Management
4.7/5 ease of use 4.5/5 support 65 integrations
Visit Profile

Where the ratings diverge most

Ease of Use Shiji Group 4.7 vs 0.0 (+4.7)
Customer Support Shiji Group 4.5 vs 0.0 (+4.5)
Value for Money Shiji Group 4.6 vs 0.0 (+4.6)
Onboarding Shiji Group 4.5 vs 0.0 (+4.5)

Frequently Asked Questions About E&S Kassensysteme Picasso vs Shiji Infrasys POS

Can E&S Kassensysteme Picasso replace Shiji Infrasys POS?

It depends on your requirements. E&S Kassensysteme Picasso and Shiji Infrasys POS share many core Hotel POS Systems features, but each has unique capabilities. E&S Kassensysteme Picasso offers 0 verified integration partners, while Shiji Infrasys POS offers 65. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do E&S Kassensysteme Picasso or Shiji Infrasys POS offer a free plan?

E&S Kassensysteme Picasso: No. Shiji Infrasys POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank E&S Kassensysteme Picasso and Shiji Infrasys POS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. E&S Kassensysteme has an HT Score of 0 and Shiji Group has 79. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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