Event Temple vs. Infor Sales & Catering:
Which Is Right for You?

The Decision

Choosing between Event Temple by Event Temple and Infor Sales & Catering by Infor hinges on your hotel’s specific needs and priorities. Both aim to streamline event management, but Event Temple excels in user satisfaction, recent reviews, and comprehensive features tailored for hotels. Infor, with its extensive integrations and broader industry scope, offers a different suite of capabilities. Your decision should reflect which product aligns more with your hotel’s operations and growth plans.

Event Temple’s high review count (309 reviews) and top ratings across ease of use, support, and recent feedback make it the more reliable choice today. Infor’s limited review data and less favorable recent ratings suggest it might be less suited for hotels seeking proven, user-centric solutions.

Is Event Temple or Infor Better for Hotels?

Event Temple and Infor target similar markets, but their core strengths diverge. Event Temple provides an intuitive, highly rated platform specifically designed for hotel event sales and management, emphasizing CRM, ease of use, and quick onboarding. Infor offers a broader, enterprise-level event management system with extensive integrations, suitable for larger venues or organizations with complex needs.

Event Temple’s recent reviews highlight its user-friendliness, customizable templates, and strong customer support, making it ideal for hotels that prioritize simplicity and quick implementation. In contrast, Infor’s larger integration network and extensive customization options may appeal to hotels with complex or multi-system operations, but its lower recent review ratings cast doubt on its current usability.

Which product is better suited for your hotel’s operational complexity and user experience expectations?

Event Temple vs Infor: Which Should Your Hotel Choose?

If your hotel needs a straightforward, highly-rated event management platform that’s easy to learn and implement, go with Event Temple. It’s particularly well-suited if your team values quick onboarding, strong support, and features like customizable documents, e-signatures, and PCI-compliant payments—highlighted as unique in its feature set.

Choose Infor if your hotel relies heavily on extensive system integrations, advanced reporting, and complex workflows that benefit from a broad partner network. However, be aware that its limited recent reviews and lower support scores may hinder smooth adoption and day-to-day operations for smaller or mid-sized hotels.

Is Event Temple or Infor Easier to Use?

Event Temple’s average ease of use score of 4.83/5 and 43 recent reviews point to a highly intuitive and user-friendly platform. Users frequently mention how easy it is for staff to learn and navigate, reducing onboarding time significantly, with many citing positive support interactions as a key factor.

In contrast, Infor’s score of 3.67/5 from only 3 recent reviews indicates a less intuitive experience, with users describing setup and training as “disastrous” and support as slow and inconsistent. Ease of use is crucial for hotel teams, and Event Temple’s superior ratings suggest it will require less training and provide fewer frustrations.

Edge: Event Temple.

Which Has Better Features: Event Temple or Infor?

Event Temple offers 6 shared features with Infor, but it also provides 4 exclusive functionalities: eSignatures, PCI-compliant payments, customizable BEO, proposal, and contract documents, and lead forms. These cater specifically to hotel event teams, streamlining sales and operational workflows.

Meanwhile, Infor has 2 unique features: seating management and meal planning—useful for larger or specialized venues. However, its limited feature set compared to Event Temple’s targeted hospitality tools makes Event Temple the more comprehensive choice for hotels looking to automate and customize their event processes.

Edge: Event Temple.

Which Has Better Customer Support: Event Temple or Infor?

Event Temple’s support rating of 4.87/5 from 309 recent reviews stands out, with users praising timely, helpful, and friendly assistance. Many reviews highlight how support staff promptly resolve issues, boosting confidence in ongoing operations.

Infor’s support score of 3.33/5 over just 3 reviews indicates inconsistent assistance, with users describing long response times and difficulty reaching knowledgeable staff. For hotels, reliable, quick support can significantly impact daily operations, making Event Temple the clear preference.

Edge: Event Temple.

Which Has More Integrations: Event Temple or Infor?

Event Temple offers 17 verified integrations, including industry-standard partners like Mews, Stripe, RMS, and Cloudbeds, plus unique integrations with RoomRaccoon and Stayntouch. Its focus on hospitality-specific tools makes it easier to connect with your existing systems.

In contrast, Infor boasts 113 verified integrations, including broad enterprise systems like Oracle and Trevo. While more extensive, many integrations may be unnecessary for smaller or mid-sized hotels, and its lower review scores suggest potential challenges in implementing or maintaining these connections.

Edge: Event Temple.

Which Do Hoteliers Rate Higher: Event Temple or Infor?

With 283 reviews in the last six months, Event Temple’s average rating of 4.97/5 is significantly higher than Infor’s 5/5 from only 3 recent reviews. Hotelier feedback overwhelmingly favors Event Temple, especially in ease of use, support, and overall satisfaction, across various hotel segments.

Infor’s limited recent feedback and lower support ratings mean it’s less favored among hoteliers who actively review software. Hotels seeking proven, high-rated solutions should prioritize Event Temple for its sustained positive reputation.

Edge: Event Temple.

How Much Do Event Temple and Infor Cost?

Event Temple charges a straightforward $400 monthly fee without a freemium or trial option, offering transparency. Pricing for Infor is not publicly available, but given its enterprise-level positioning, its costs are likely significantly higher and customized per client.

Your hotel should consider whether the value of the features, ease of use, and support justifies the cost. Event Temple’s transparent pricing and high reviews make it a more predictable investment for most hotels.

What Type of Hotel Should Use Event Temple?

• Hotels that prioritize ease of use and fast onboarding.
• Hotels seeking a dedicated event sales platform with CRM and customizable documents.
• Properties with a medium-sized or smaller portfolio needing reliable support.
• Hotels that want features like e-signatures and PCI payments built-in.
• Teams that value high user ratings and recent positive reviews.

Not ideal if you require extensive system integrations beyond hospitality tools or complex enterprise workflows.

What Type of Hotel Should Use Infor?

• Large resorts, stadiums, or convention centers needing extensive system integrations.
• Hotels with complex event workflows requiring advanced seating, catering, or resource management.
• Organizations already embedded within the Infor ecosystem.
• Hotels that prioritize highly customizable enterprise solutions despite potential usability challenges.
• Teams willing to invest in extensive setup and training for broader system capabilities.

Not ideal if your hotel values ease of use, quick support, or has a smaller team that needs to get up to speed fast.

The Bottom Line for Hotels

Event Temple and Infor serve different hotel segments and operational needs. Event Temple’s ease of use, support, and specialized features make it the more suitable choice for most hotels today, especially those valuing fast deployment and high user satisfaction.

Choose Event Temple if your hotel needs a reliable, easy-to-learn platform with recent positive reviews and dedicated hospitality features. Opt for Infor if you operate a large, complex venue with a broad array of integrations and are prepared for a steeper learning curve and higher costs.

For most hoteliers, Event Temple’s proven track record, recent reviews, and targeted features make it the clear winner. Infor remains a viable option for very large or enterprise-level venues with specific needs that justify its broader system scope and higher investment.